A passenger who was onboard the Carnival Freedom during the cruise ship's second fire in less than two years over the weekend recounted a frightening experience at sea.
The blaze, which occurred Saturday, ignited on the port side of the ship's exhaust funnel, casually known as the "whale tail." Initial information from Carnival about the fire came on X, confirming that the fire broke out at 3:15 p.m. ET while the ship was 20 miles off Eleuthera Island in the Bahamas.
"A fire in the middle of the ocean is one of the most dangerous things that I can possibly think of," Tambra Jones of Virginia told Fox Business. "It was terrifying." Jones recalled that her eyes and chest were burning as a result of the fire, and that smoke was "everywhere."
Carnival noted that the port side of the funnel fell onto one of the ship's decks during the incident.
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Jones considers herself a veteran cruiser and has been sailing with Carnival since 2009. She said she did not know that the Freedom had been involved in another fire in May 2022 before she booked her March 21-26 voyage.
"Had I had that information prior, I would have done more research," she said. "I wouldn't have put myself in that type of situation had I known. All information should be divulged."
Jones also alleged that the ship was not well-equipped to handle fires, and she provided video of crew members attempting to spray the fire with hoses.
"Stepping on the Freedom with hoses that can't reach every aspect of that boat in the event there's a fire is putting your life on the line," she said.
When asked about the hoses, Carnival spokesman Matt Lupoli noted that "the fire was put out somehow," although he did mention that the ship turned into a storm in order to get an assist from the rain.
Jones claimed she was considering legal action against Carnival, but she has not brought any action against the cruise line yet. Lupoli did not address potential litigation.
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The cause of the fire remains unclear. Carnival acknowledged that some witnesses reported a lightning strike, and said they were investigating. Jones is skeptical of this theory.
"Lightning did not hit that boat," Jones insisted. "I was sitting there watching it." Both she and the Carnival spokesman say the Freedom turned into a storm during the fire on March 23 to assist in fighting the flames. Jones said she was observing the situation from her cabin on the ship's live video feed, and claims that she saw smoke before any lightning. She also said that she never saw lightning strike the ship.
Jones provided her own videos of the onboard experience, where the Freedom's captain and cruise director can be heard over the ship's intercom asking people to stay indoors and "keep clear of the open decks," in particular decks 9 and 10. Jones said some people were blocked out of their rooms during the fire.
Two cruises this week were canceled as a result of the damage, Lupoli said. The ship was sent to the Freeport shipyard so work could be done to stabilize the funnel. It will be put back into service once repairs are completed, Lupoli said Wednesday.
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Carnival provided a refund and a 100% future cruise credit to those impacted by the March 25 and March 29 cancelations from Port Canaveral. However, Jones said, guests who experienced the fire first hand have not been given anything. Lupoli said it was because their cruise "went as planned," and that the "crew worked very hard to give them a good time."
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"We greatly appreciate our terrific guests for their outstanding cooperation and support," Lupoli said.
