Table of Contents

 

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 


 

FORM 10-Q

 


 

x      QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended June 30, 2010

 

o         TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from                     to

 

Commission file number 1-14762

 


 

THE SERVICEMASTER COMPANY

(Exact name of registrant as specified in its charter)

 

Delaware

 

36-3858106

(State or other jurisdiction of
incorporation or organization)

 

(IRS Employer Identification No.)

 

860 Ridge Lake Boulevard, Memphis, Tennessee 38120

(Address of principal executive offices) (Zip Code)

 

901-597-1400

(Registrant’s telephone number, including area code)

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes o No x

 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).   Yes o No o

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filer o

 

Accelerated filer o

 

 

 

Non-accelerated filer x

 

Smaller reporting company o

(Do not check if a smaller reporting company)

 

 

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).   Yes o No x

 

The registrant is a privately held corporation and its equity shares are not publicly traded. At August 16, 2010, 1,000 shares of the registrant’s common stock were outstanding, all of which were owned by CDRSVM Holding, Inc.

 

The ServiceMaster Company is not required to file this Quarterly Report on Form 10-Q with the Securities and Exchange Commission and is doing so on a voluntary basis.

 

 

 


 


Table of Contents

 

TABLE OF CONTENTS

 

 

Page
No.

Part I. Financial Information

3

 

 

Item 1. Financial Statements

3

 

 

Condensed Consolidated Statements of Operations for the three months ended June 30, 2010 and June 30, 2009 (Unaudited)

3

 

 

Condensed Consolidated Statements of Operations for the six months ended June 30, 2010 and June 30, 2009 (Unaudited)

4

 

 

Condensed Consolidated Statements of Financial Position as of June 30, 2010 (Unaudited) and December 31, 2009 (Audited)

5

 

 

Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2010 and June 30, 2009 (Unaudited)

6

 

 

Notes to Condensed Consolidated Financial Statements (Unaudited)

7

 

 

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

29

 

 

Item 3. Quantitative and Qualitative Disclosures About Market Risk

51

 

 

Item 4. Controls and Procedures

51

 

 

Part II. Other Information

52

 

 

Item 1. Legal Proceedings

52

 

 

Item 5. Other Information

52

 

 

Item 6. Exhibits

52

 

 

Signature

53

 

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PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Operations (Unaudited)

(In thousands)

 

 

 

Three months ended
June 30,

 

 

 

2010

 

2009

 

Operating Revenue

 

$

1,003,062

 

$

957,292

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

Cost of services rendered and products sold

 

573,581

 

553,373

 

Selling and administrative expenses

 

263,463

 

239,929

 

Amortization expense

 

40,451

 

40,401

 

Goodwill and trade name impairment

 

46,884

 

 

Restructuring and Merger related charges

 

4,167

 

5,584

 

Total operating costs and expenses

 

928,546

 

839,287

 

 

 

 

 

 

 

Operating Income

 

74,516

 

118,005

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

73,169

 

74,656

 

Interest and net investment income

 

(996

)

(3,395

)

Other expense

 

176

 

179

 

 

 

 

 

 

 

Income from Continuing Operations before Income Taxes

 

2,167

 

46,565

 

(Benefit) Provision for income taxes

 

(10,482

)

24,173

 

 

 

 

 

 

 

Income from Continuing Operations

 

12,649

 

22,392

 

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

(205

)

(107

)

Net Income

 

$

12,444

 

$

22,285

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Operations (Unaudited)

(In thousands)

 

 

 

Six months ended
June 30,

 

 

 

2010

 

2009

 

Operating Revenue

 

$

1,642,470

 

$

1,603,219

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

Cost of services rendered and products sold

 

976,101

 

947,773

 

Selling and administrative expenses

 

447,338

 

413,692

 

Amortization expense

 

80,893

 

80,710

 

Goodwill and trade name impairment

 

46,884

 

 

Restructuring and Merger related charges

 

8,091

 

14,361

 

Total operating costs and expenses

 

1,559,307

 

1,456,536

 

 

 

 

 

 

 

Operating Income

 

83,163

 

146,683

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

145,850

 

151,322

 

Interest and net investment (income) loss

 

(3,498

)

1,366

 

Gain on extinguishment of debt

 

 

(46,106

)

Other expense

 

347

 

379

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(59,536

)

39,722

 

(Benefit) Provision for income taxes

 

(39,902

)

16,618

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(19,634

)

23,104

 

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

(582

)

(270

)

Net (Loss) Income

 

$

(20,216

)

$

22,834

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Financial Position

(In thousands, except share data)

 

 

 

As of
June 30, 2010

 

As of
December 31,
2009

 

 

 

(Unaudited)

 

(Audited)

 

Assets

 

 

 

 

 

Current Assets:

 

 

 

 

 

Cash and cash equivalents

 

$

289,135

 

$

253,463

 

Marketable securities

 

21,197

 

21,120

 

Receivables, less allowance of $22,534 and $20,314, respectively

 

435,093

 

348,655

 

Inventories

 

83,412

 

76,592

 

Prepaid expenses and other assets

 

106,184

 

36,564

 

Deferred customer acquisition costs

 

61,739

 

36,070

 

Deferred taxes

 

24,370

 

21,595

 

Assets of discontinued operations

 

16

 

42

 

Total Current Assets

 

1,021,146

 

794,101

 

Property and Equipment:

 

 

 

 

 

At cost

 

388,424

 

345,100

 

Less: accumulated depreciation

 

(164,665

)

(132,965

)

Net property and equipment

 

223,759

 

212,135

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

Goodwill

 

3,088,340

 

3,119,754

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

2,707,761

 

2,787,237

 

Notes receivable

 

24,839

 

23,490

 

Long-term marketable securities

 

112,017

 

111,066

 

Other assets

 

29,136

 

31,799

 

Debt issuance costs

 

59,504

 

66,807

 

Total Assets

 

$

7,266,502

 

$

7,146,389

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

Accounts payable

 

$

126,541

 

$

73,471

 

Accrued liabilities:

 

 

 

 

 

Payroll and related expenses

 

89,843

 

74,385

 

Self-insured claims and related expenses

 

93,922

 

87,332

 

Other

 

186,077

 

156,649

 

Deferred revenue

 

520,547

 

449,746

 

Liabilities of discontinued operations

 

2,736

 

2,806

 

Current portion of long-term debt

 

62,137

 

64,395

 

Total Current Liabilities

 

1,081,803

 

908,784

 

 

 

 

 

 

 

Long-Term Debt

 

3,907,466

 

3,910,549

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

Deferred taxes

 

933,226

 

957,077

 

Liabilities of discontinued operations

 

4,080

 

4,145

 

Other long-term obligations

 

175,620

 

179,503

 

Total Other Long-Term Liabilities

 

1,112,926

 

1,140,725

 

 

 

 

 

 

 

Commitments and Contingencies (See Note 4)

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity:

 

 

 

 

 

Common stock $0.01 par value, authorized 1,000 shares; issued 1,000 shares

 

 

 

Additional paid-in capital

 

1,450,868

 

1,446,529

 

Retained deficit

 

(256,640

)

(236,424

)

Accumulated other comprehensive loss

 

(29,921

)

(23,774

)

Total Shareholder’s Equity

 

1,164,307

 

1,186,331

 

Total Liabilities and Shareholder’s Equity

 

$

7,266,502

 

$

7,146,389

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Cash Flows (Unaudited)

(In thousands)

 

 

 

Six months ended
June 30,

 

 

 

2010

 

2009

 

Cash and Cash Equivalents at Beginning of Period

 

$

253,463

 

$

405,587

 

 

 

 

 

 

 

Cash Flows from Operating Activities from Continuing Operations:

 

 

 

 

 

Net (Loss) Income

 

(20,216

)

22,834

 

Adjustments to reconcile net income to net cash provided from operating activities:

 

 

 

 

 

Loss from discontinued operations

 

582

 

270

 

Depreciation expense

 

33,300

 

32,550

 

Amortization expense

 

80,893

 

80,710

 

Amortization of debt issuance costs

 

7,333

 

9,263

 

Gain on extinguishment of debt

 

 

(46,106

)

Deferred income tax provision

 

(21,193

)

11,480

 

Stock-based compensation expense

 

4,339

 

3,901

 

Goodwill and trade name impairment

 

46,884

 

 

Restructuring and Merger related charges

 

8,091

 

14,361

 

Cash payments related to restructuring charges

 

(7,939

)

(9,955

)

Change in working capital, net of acquisitions:

 

 

 

 

 

Current income taxes

 

(30,064

)

5,202

 

Receivables

 

(88,673

)

(52,050

)

Inventories and other current assets

 

(76,831

)

(59,565

)

Accounts payable

 

50,115

 

22,425

 

Deferred revenue

 

69,462

 

46,003

 

Accrued liabilities

 

44,882

 

(17,757

)

Other, net

 

4,959

 

7,663

 

Net Cash Provided from Operating Activities from Continuing Operations

 

105,924

 

71,229

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

Property additions

 

(40,385

)

(38,893

)

Sale of equipment and other assets

 

1,088

 

1,955

 

Acquisition of The ServiceMaster Company

 

(2,164

)

(1,119

)

Other business acquisitions, net of cash acquired

 

(14,753

)

(7,268

)

Notes receivable, financial investments and securities, net

 

(898

)

3,968

 

Net Cash Used for Investing Activities from Continuing Operations

 

(57,112

)

(41,357

)

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

Borrowings of debt

 

10,000

 

 

Payments of debt

 

(22,062

)

(64,807

)

Debt issuance costs paid

 

(30

)

(369

)

Net Cash Used for Financing Activities from Continuing Operations

 

(12,092

)

(65,176

)

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

Cash used for operating activities

 

(1,048

)

(1,209

)

Cash used for investing activities

 

 

(914

)

Net Cash Used for Discontinued Operations

 

(1,048

)

(2,123

)

 

 

 

 

 

 

Cash Increase (Decrease) During the Period

 

35,672

 

(37,427

)

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

289,135

 

$

368,160

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

 

Note 1. Basis of Presentation

 

The ServiceMaster Company is a national company serving both residential and commercial customers. Its products and services include lawn care, landscape maintenance, termite and pest control, home service contracts, cleaning and disaster restoration, house cleaning, furniture repair and home inspection. ServiceMaster provides these services through a network of company-owned locations and franchise licenses operating under the following leading brands: TruGreen, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. ServiceMaster is organized into six principal reportable segments: TruGreen LawnCare, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean and Other Operations and Headquarters.

 

The condensed consolidated financial statements include the accounts of The ServiceMaster Company and its majority owned subsidiary partnerships, limited liability companies and corporations, collectively referred to as “ServiceMaster”, the “Company”, “we”, “us” or “our”.

 

The condensed consolidated financial statements have been prepared by the Company in accordance with generally accepted accounting principles in the United States (“GAAP”) and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). The Company recommends that the quarterly condensed consolidated financial statements be read in conjunction with the consolidated financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K filed with the SEC for the year ended December 31, 2009. The condensed consolidated financial statements reflect all adjustments which are, in the opinion of management, necessary for the fair presentation of the financial position, results of operations and cash flows for the interim periods presented. All intercompany transactions and balances have been eliminated in consolidation. The results of operations for any interim period are not necessarily indicative of the results which might be achieved for a full year.

 

On March 18, 2007, ServiceMaster entered into an Agreement and Plan of Merger (the “Merger Agreement”) with ServiceMaster Global Holdings, Inc. (formerly CDRSVM Topco, Inc.) (“Holdings”) and CDRSVM Acquisition Co., Inc., an indirect wholly owned subsidiary of Holdings (“Acquisition Co.”). The Merger Agreement provided that, upon the terms and subject to the conditions set forth in the Merger Agreement, Acquisition Co. would merge with and into ServiceMaster, with ServiceMaster as the surviving corporation (the “Merger”).

 

On July 24, 2007 (the “Closing Date”), the Merger was completed, and, immediately following the completion of the Merger, all of the outstanding capital stock of Holdings, the ultimate parent company of ServiceMaster, was owned by investment funds sponsored by, or affiliated with, Clayton, Dubilier & Rice, Inc. (now operated as Clayton, Dublier & Rice, LLC, “CD&R”), Citigroup Private Equity LP (together with its affiliate, Citigroup Alternative Investments LLC, “Citigroup”), BAS Capital Funding Corporation (“BAS”) and J.P. Morgan Ventures Corporation (“JP Morgan”) (collectively, the “Equity Sponsors”).

 

Equity contributions totaling $1,431.1 million from the Equity Sponsors, together with (i) borrowings under a new $1,150.0 million senior unsecured interim loan facility (“Interim Loan Facility”), (ii) borrowings under a new $2,650.0 million senior secured term loan facility and (iii) cash on hand at ServiceMaster, were used, among other things, to finance the aggregate merger consideration, to make payments in satisfaction of other equity-based interests in ServiceMaster under the Merger Agreement, to settle existing interest rate swaps, to redeem or provide for the repayment of certain of the Company’s existing indebtedness and to pay related transaction fees and expenses. In addition, letters of credit issued under a new $150.0 million pre-funded letter of credit facility (together with the senior secured term loan facility, the “Term Facilities”) were used to replace and/or secure letters of credit previously issued under a ServiceMaster credit facility that was terminated as of the Closing Date. On the Closing Date, the Company also entered into, but did not then draw under, a new $500.0 million senior secured revolving credit facility (the “Revolving Credit Facility”).

 

The Interim Loan Facility matured on July 24, 2008. On the maturity date, outstanding amounts under the Interim Loan Facility were converted on a one to one basis into 10.75%/11.50% senior toggle notes maturing in 2015 (the “Permanent Notes”). The Permanent Notes were issued pursuant to a refinancing indenture. In connection with the issuance of the Permanent Notes, ServiceMaster entered into a registration rights agreement (the “Registration Rights Agreement”), pursuant to which ServiceMaster filed with the Securities and Exchange Commission (“SEC”) a registration statement with respect to the resale of the Permanent Notes, which was declared effective on January 16, 2009. ServiceMaster deregistered the Permanent Notes in accordance with the terms of the Registration Rights Agreement, and the effectiveness of the registration statement was terminated, on November 19, 2009.

 

Note 2. Significant Accounting Policies

 

The Company’s significant accounting policies are included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009. The following selected accounting policies should be read in conjunction with that Annual Report on

 

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Form 10-K.

 

Revenues from lawn care and pest control services, as well as liquid and fumigation termite applications, are recognized as the services are provided. Revenues from landscaping services are recognized as they are earned based upon contractual arrangements or when services are performed for non-contractual arrangements. The Company eradicates termites through the use of baiting systems, as well as through non-baiting methods (e.g., fumigation or liquid treatments). Termite services using baiting systems, termite inspection and protection contracts, as well as home service contracts, are frequently sold through annual contracts for a one-time, upfront payment. Direct costs of these contracts (service costs for termite contracts and claim costs for home service contracts) are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of direct costs for its termite bait and home service contracts and adjusts the estimates when appropriate. Revenue from trade name licensing arrangements is recognized when earned.

 

The Company has franchise agreements in its TruGreen LawnCare, Terminix, ServiceMaster Clean, AmeriSpec, Furniture Medic and Merry Maids businesses. Franchise revenue (which in the aggregate represents approximately four percent of consolidated revenue from continuing operations) consists principally of continuing monthly fees based upon the franchisee’s customer level revenue. Monthly fee revenue is recognized when the related customer level revenue is reported by the franchisee and collectability is reasonably assured. Franchise revenue also includes initial fees resulting from the sale of a franchise. These fees are fixed and are recognized as revenue when collectability is reasonably assured and all material services or conditions relating to the sale have been substantially performed. Total profits from the franchised operations (excluding trade name licensing) were $16.3 million and $31.6 million for the three and six months ended June 30, 2010, respectively, and $13.8 million and $29.6 million for the three and six months ended June 30, 2009, respectively. Consolidated operating income from continuing operations was $74.5 million and $83.2 million for the three and six months ended June 30, 2010, respectively, and $118.0 million and $146.7 million for the three and six months ended June 30, 2009, respectively. The Company evaluates the performance of its franchise businesses based primarily on operating profit before corporate general and administrative expenses, interest expense and amortization of intangible assets. The portion of total franchise fee income related to initial fees received from the sale of franchises was immaterial to the Company’s condensed consolidated financial statements for all periods.

 

The Company had $520.5 million and $449.7 million of deferred revenue at June 30, 2010 and December 31, 2009, respectively. Deferred revenue consists primarily of payments received for annual contracts relating to home service contracts, termite baiting, termite inspection, pest control and lawn care services.

 

Customer acquisition costs, which are incremental and direct costs of obtaining a customer, are deferred and amortized over the life of the related contract in proportion to revenue recognized. These costs include sales commissions and direct selling costs which can be shown to have resulted in a successful sale.

 

TruGreen LawnCare has significant seasonality in its business. In the winter and spring, this business sells a series of lawn applications to customers which are rendered primarily in March through October (the production season). This business incurs incremental selling expenses at the beginning of the year that directly relate to successful sales for which the revenues are recognized in later quarters. On an interim basis, TruGreen LawnCare defers these incremental selling expenses, pre-season advertising costs and annual repairs and maintenance procedures that are performed primarily in the first quarter. These costs are deferred and recognized in proportion to the contract revenue over the production season and are not deferred beyond the calendar year-end. Other business segments of the Company also defer, on an interim basis, advertising costs incurred early in the year. These pre-season costs are deferred and recognized approximately in proportion to revenue over the balance of the year and are not deferred beyond the fiscal year-end.

 

The cost of direct-response advertising at Terminix and TruGreen LawnCare, consisting primarily of direct-mail promotions, is capitalized and amortized over its expected period of future benefits.

 

The preparation of the condensed consolidated financial statements requires management to make certain estimates and assumptions required under GAAP which may differ from actual results. Disclosures in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009 presented the significant areas that require the use of management’s estimates and discussed how management formed its judgments. The areas discussed included revenue recognition; the allowance for uncollectible receivables; accruals for self-insured retention limits related to medical, workers’ compensation, auto and general liability insurance claims; accruals for home service contracts and termite damage claims; the possible outcome of outstanding litigation; accruals for income tax liabilities, as well as deferred tax accounts; the deferral and amortization of customer acquisition costs; useful lives for depreciation and amortization expense; the valuation of marketable securities; and the valuation of tangible and intangible assets.

 

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Note 3. Restructuring and Merger Related Charges

 

The Company incurred restructuring and Merger related charges of $4.2 million ($2.6 million, net of tax) and $8.1 million ($5.0 million, net of tax) for the three and six months ended June 30, 2010, respectively, and $5.6 million ($3.4 million, net of tax) and $14.4 million ($8.8 million, net of tax) for the three and six months ended June 30, 2009, respectively. Restructuring and Merger related charges were comprised of the following:

 

 

 

Three months ended
June 30,

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

2010

 

2009

 

TruGreen LawnCare reorganization and restructuring(1)

 

$

2,939

 

$

 

$

5,962

 

$

 

Information technology outsourcing(2)

 

 

4,187

 

 

9,461

 

Terminix branch optimization(3)

 

 

 

 

3,219

 

Merger related charges(4)

 

1,005

 

1,154

 

1,136

 

1,448

 

Other

 

223

 

243

 

993

 

233

 

Total restructuring and Merger related charges

 

$

4,167

 

$

5,584

 

$

8,091

 

$

14,361

 

 


(1)                                  Represents restructuring charges related to a reorganization of field leadership and a restructuring of branch operations. For the three months ended June 30, 2010, these costs included consulting fees of $1.9 million and severance, lease termination and other costs of $1.0 million. For the six months ended June 30, 2010, these costs included consulting fees of $3.8 million and severance, lease termination and other costs of $2.2 million.

 

(2)                                  On December 11, 2008, the Company entered into an agreement with International Business Machines Corporation (“IBM”) pursuant to which IBM provides information technology operations and applications development services to the Company. These services were phased in during the first half of 2009. For the three months ended June 30, 2009, these costs included transition fees paid to IBM of $3.4 million, employee retention and severance costs of $0.4 million and consulting and other costs of $0.4 million. For the six months ended June 30, 2009, these costs included transition fees paid to IBM of $7.2 million, employee retention and severance costs of $1.3 million and consulting and other costs of $1.0 million.

 

(3)                                  Represents restructuring charges (credits) related to a branch optimization project. For the six months ended June 30, 2009, these costs included lease termination costs of $2.8 million and severance costs of $0.4 million.

 

(4)                                  Includes severance, retention, legal fees and other costs associated with the Merger.

 

The pretax charges discussed above are reported in the “Restructuring and Merger related charges” line in the condensed consolidated statement of operations.

 

A reconciliation of the beginning and ending balances of accrued restructuring and Merger related charges is presented as follows:

 

(In thousands)

 

Accrued Restructuring
and Merger Related
Charges

 

Balance at December 31, 2009

 

$

12,083

 

Costs incurred

 

8,091

 

Costs paid or otherwise settled

 

(14,700

)

Balance at June 30, 2010

 

$

5,474

 

 

Note 4. Commitments and Contingencies

 

A portion of the Company’s vehicle fleet and some equipment are leased through operating leases. The lease terms are non-cancelable for the first twelve-month term, and then are month-to-month, cancelable at the Company’s option. There are residual value guarantees by the Company (ranging from 70 percent to 84 percent of the estimated terminal value at the inception of the lease depending on the agreement) relative to these vehicles and equipment, which historically have not resulted in significant net payments to the lessors. The fair value of the assets under all of the fleet and equipment leases is expected to substantially mitigate the Company’s guarantee obligations under the agreements. At June 30, 2010, the Company’s residual value guarantees related to the leased assets totaled $65.1 million for which the Company has recorded a liability for the estimated fair value of these guarantees of approximately $1.4 million in the condensed consolidated statement of financial position.

 

The Company maintained lease facilities with banks totaling $65.2 million, which provided for the financing of branch properties to be leased by the Company. At June 30, 2010, approximately $65.2 million was funded under these facilities, including $12.5 million of leases that were accounted for as capital leases and were included on the condensed consolidated statement of financial position as assets with related debt. The balance of the funded amount was accounted for as operating leases. In connection

 

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with the closing of the Merger, the Company amended these leases effective July 24, 2007. Among the modifications, the Company extended the lease terms through July 24, 2010 and made a $22.0 million investment in the lease facilities. This $22.0 million investment was included in other assets in the condensed consolidated statement of financial position. The operating lease and capital lease classifications of these leases did not change as a result of the modifications. In July 2010, the Company purchased the properties for $65.2 million. The Company’s $22.0 million investment in the lease facilities was returned to the Company upon purchase, resulting in a net cash payment of $43.2 million.

 

In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $3.9 million and $9.1 million in the three and six months ended June 30, 2010, respectively, related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

The Company carries insurance policies on insurable risks at levels that it believes to be appropriate, including workers’ compensation, auto and general liability risks. The Company purchases insurance policies from third party insurance carriers, which typically incorporate significant deductibles or self-insured retentions. The Company is responsible for all claims that fall below the retention limits. As of June 30, 2010 and December 31, 2009, the Company had accrued self-insured claims of $129.3 million and $131.3 million, respectively, which are included in Accrued Liabilities — self-insured claims and related expenses and other long-term obligations on the condensed consolidated statements of financial position. During the six months ended June 30, 2010 and 2009, the Company recorded provisions for uninsured claims totaling $18.7 million and $18.3 million, respectively, and the Company paid claims totaling $20.7 million and $21.7 million, respectively. In determining the Company’s accrual for self-insured claims, the Company uses historical claims experience to establish both the current year accrual and the underlying provision for future losses. This actuarially determined provision and related accrual includes known claims, as well as incurred but not reported claims. The Company adjusts its estimate of accrued self-insured claims when required to reflect changes based on factors such as changes in health care costs, accident frequency and claim severity.

 

Accruals for home service contract claims in the American Home Shield business are made based on the Company’s claims experience and actuarial projections. Termite damage claim accruals are recorded based on both the historical rates of claims incurred within a contract year and the cost per claim. Current activity could differ causing a change in estimates. The Company has certain liabilities with respect to existing or potential claims, lawsuits and other proceedings. The Company accrues for these liabilities when it is probable that future costs will be incurred and such costs can be reasonably estimated. Any resulting adjustments, which could be material, are recorded in the period the adjustments are identified.

 

As part of the American Residential Services and American Mechanical Services sale agreements in 2006, the Company continues to be obligated to third parties with respect to operating leases for which the Company has been released as being the primary obligor, as well as certain real estate leased and operated by the buyers. The Company’s obligations under these agreements may be limited in terms of time and or amount, and in some cases, the Company may have recourse against the buyers for potential future payments made by the Company. At the present time, the Company does not believe it is probable that the buyers will default on their obligations subject to guarantee. The fair value of the Company’s obligations related to these guarantees is not significant and no liability has been recorded.

 

In the ordinary course of conducting business activities, the Company and its subsidiaries become involved in judicial, administrative and regulatory proceedings involving both private parties and governmental authorities. These proceedings include, on an individual, collective and class action basis, regulatory, insured and uninsured employment, general, and commercial liability actions and environmental proceedings. Additionally, the Company has entered into settlement agreements in certain cases, including putative class actions, which are subject to court approval. If one or more of these settlements are not finally approved, the Company could have additional or different exposure. The enactment of new federal or state legislation or the promulgation of new regulation or interpretation at any level of government may also expose the Company to potential new liabilities or costs, or may require the Company to modify its business model or business practices. At this time, the Company does not expect any of these proceedings or changes in law to have a material effect on its financial position, results of operations or cash flows; however, the Company can give no assurance that the results of any such proceedings may not be material to its financial position, results of operations and cash flows for any period in which costs, if any, are recognized.

 

Note 5. Goodwill and Intangible Assets

 

In accordance with applicable accounting standards, goodwill and intangible assets that are not amortized are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company’s annual assessment date is October 1. The results for the three and six months ended June 30, 2010 include a non-cash impairment charge of $46.9 million to reduce the carrying value of goodwill and trade names as a result of the Company’s interim impairment testing of goodwill and indefinite-lived intangible assets.

 

Based on the results of operations at TruGreen LandCare in the first six months of 2010 and the revised outlook for the

 

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remainder of 2010, the Company has concluded there was an impairment indicator requiring the performance of an interim goodwill impairment test for the TruGreen LandCare reporting unit as of June 30, 2010. The first step of the goodwill impairment test involves a comparison of the estimated fair value of the reporting unit to its carrying amount, including goodwill. In performing the first step, the Company determined the fair value of the TruGreen LandCare reporting unit using a combination of a discounted cash flow analysis, a market-based comparable approach and a market-based transaction approach. Based on the results of the step one analysis, the Company determined that the carrying value of the TruGreen LandCare reporting unit exceeded its fair value, indicating that goodwill was potentially impaired. As a result, the Company completed the second step of the goodwill impairment test which involves calculating the implied fair value of the reporting unit’s goodwill by allocating the fair value of the reporting unit to all assets and liabilities other than goodwill and comparing it to the carrying amount of goodwill. The Company determined that the implied fair value of goodwill was less that the carrying value for TruGreen LandCare by $43.0 million, which was recorded as a goodwill impairment charge in the second quarter of 2010. As of June 30, 2010, there was no remaining goodwill at TruGreen LandCare.

 

As a result of the aforementioned goodwill impairment indicators and in accordance with applicable accounting standards, the Company performed an impairment analysis on its indefinite lived intangible asset related to TruGreen LandCare’s trade name to determine the fair value as of June 30, 2010. Based on the lower projected cash flows for TruGreen LandCare as discussed above, the Company determined the fair value attributable to the indefinite lived intangible asset was less than the carrying value for TruGreen LandCare by $3.9 million, which was recorded as a trade name impairment in the second quarter of 2010.

 

The Company determined that there were no impairment indicators for the goodwill or other indefinite lived intangible assets of any reporting units other than TruGreen LandCare as of June 30, 2010.

 

The table below summarizes the goodwill balances by segment for continuing operations:

 

(In thousands)

 

TruGreen
LawnCare

 

TruGreen
LandCare

 

Terminix

 

American
Home
Shield

 

ServiceMaster
Clean

 

Other
Operations &
Headquarters

 

Total

 

Balance at Dec. 31, 2009

 

$

1,178,436

 

$

43,901

 

$

1,361,698

 

$

348,010

 

$

135,713

 

$

51,996

 

$

3,119,754

 

Impairment charge

 

 

(42,984

)

 

 

 

 

(42,984

)

Acquisitions

 

4,430

 

 

8,419

 

 

 

504

 

13,353

 

Other(1)

 

(298

)

(917

)

(324

)

(123

)

(74

)

(47

)

(1,783

)

Balance at Jun. 30, 2010

 

$

1,182,568

 

$

 

$

1,369,793

 

$

347,887

 

$

135,639

 

$

52,453

 

$

3,088,340

 

 


(1)                                 Reflects the impact of the amortization of tax deductible goodwill and foreign exchange rate changes.

 

The accumulated impairment losses as of June 30, 2010 were $43.0 million associated with our TruGreen LandCare segment. There were no accumulated impairment losses as of December 31, 2009.

 

The table below summarizes the other intangible asset balances for continuing operations:

 

 

 

As of
June 30, 2010

 

As of
December 31, 2009

 

(In thousands)

 

Gross

 

Accumulated
Amortization

 

Net

 

Gross

 

Accumulated
Amortization

 

Net

 

Trade names(1)

 

$

2,376,200

 

$

 

$

2,376,200

 

$

2,380,100

 

$

 

$

2,380,100

 

Customer relationships

 

674,898

 

(425,086

)

249,812

 

669,581

 

(352,605

)

316,976

 

Franchise agreements

 

88,000

 

(30,845

)

57,155

 

88,000

 

(26,418

)

61,582

 

Other

 

49,630

 

(25,036

)

24,594

 

49,630

 

(21,051

)

28,579

 

Total

 

$

3,188,728

 

$

(480,967

)

$

2,707,761

 

$

3,187,311

 

$

(400,074

)

$

2,787,237

 

 


(1)                                 Not subject to amortization.

 

Note 6. Stock-Based Compensation

 

For the three and six months ended June 30, 2010, the Company recognized stock-based compensation expense of $2.2 million ($1.3 million, net of tax) and $4.3 million ($2.6 million, net of tax), respectively. For the three and six months ended June 30, 2009, the Company recognized stock-based compensation expense of $2.0 million ($1.2 million, net of tax) and $3.9 million ($2.3 million, net of tax), respectively. As of June 30, 2010, there was $15.5 million of total unrecognized compensation cost related to non-vested stock options granted by Holdings under the ServiceMaster Global Holdings, Inc. Stock Incentive Plan. These remaining costs are expected to be recognized over a weighted-average period of 2.0 years.

 

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Note 7. Supplemental Cash Flow Information

 

Supplemental information relating to the condensed consolidated statement of cash flows for the six months ended June 30, 2010 and 2009 is presented in the following table:

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Cash paid for or (received from):

 

 

 

 

 

Interest expense

 

$

136,540

 

$

162,652

 

Interest and dividend income

 

(2,790

)

(3,626

)

Income taxes, net of refunds

 

10,127

 

195

 

 

Note 8. Comprehensive Income

 

Total comprehensive income (loss) was $5.5 million and ($26.4) million for the three and six months ended June 30, 2010 and $41.7 million and $41.7 million for the three and six months ended June 30, 2009, respectively. Total comprehensive income primarily includes net income (loss), unrealized gain (loss) on marketable securities, unrealized gain (loss) on derivative instruments and the effect of foreign currency translation.

 

Note 9. Receivable Sales

 

The Company has entered into an accounts receivable securitization arrangement under which TruGreen LawnCare and Terminix may sell certain eligible trade accounts receivable to ServiceMaster Funding Company LLC (“Funding”), the Company’s wholly owned, bankruptcy-remote subsidiary, which is consolidated for financial reporting purposes. Funding, in turn, may transfer, on a revolving basis, an undivided percentage ownership interest of up to $50.0 million in the pool of accounts receivable to one or both of the unrelated purchasers who are parties to the accounts receivable securitization arrangement (“Purchasers”). The amount of the eligible receivables varies during the year based on seasonality of the businesses and could, at times, limit the amount available to the Company from the sale of these interests.

 

During the six months ended June 30, 2010, there were no transfers of interests in the pool of trade accounts receivables to Purchasers under this arrangement. As of June 30, 2010 and December 31, 2009, the Company had $10.0 million outstanding under the arrangement and, as of June 30, 2010, had $40.0 million of remaining capacity available under the trade accounts receivable securitization arrangement.

 

The accounts receivable securitization arrangement is a 364-day facility that is renewable annually at the option of Funding, with a final termination date of July 17, 2012. Only one of the Purchasers is required to purchase interests under the arrangement. If this Purchaser were to exercise its right to terminate its participation in the arrangement, which it may do in the third quarter of each year, the amount of cash available to the Company under this agreement may be reduced or eliminated. As part of the annual renewal of the facility, which last occurred on July 20, 2010, this Purchaser agreed to continue its participation in the arrangement at least through July 19, 2011.

 

The Company has recorded its obligation to repay the third party for its interest in the pool of receivables as long-term debt in the condensed consolidated financial statements. The interest rates applicable to the Company’s obligation are based on a fluctuating rate of interest based on the third party Purchaser’s pooled commercial paper rate (0.42% at June 30, 2010). In addition, the Company pays usage fees on its obligations and commitment fees on undrawn amounts committed by the Purchasers. All obligations under the accounts receivable securitization arrangement must be repaid by July 17, 2012, the final termination date of the arrangement.

 

Note 10. Cash and Marketable Securities

 

Cash, money market funds and certificates of deposits, with maturities of three months or less when purchased, are included in the condensed consolidated statement of financial position caption “Cash and cash equivalents”. As of June 30, 2010 and December 31, 2009, the Company’s investments consist primarily of domestic publicly traded debt and certificates of deposit totaling $98.3 million and $93.9 million, respectively, and common equity securities of $34.9 million and $38.3 million, respectively.

 

The aggregate market value of the Company’s short-term and long-term investments in debt and equity securities was $133.2 million and $132.2 million, and the aggregate cost basis was $128.2 million and $126.7 million at June 30, 2010 and December 31, 2009, respectively.

 

Gains and losses on sales of investments, as determined on a specific identification basis, are included in investment income

 

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in the period they are realized. The Company periodically reviews its portfolio of investments to determine whether there has been an other than temporary decline in the value of the investments from factors such as deterioration in the financial condition of the issuer or the market(s) in which the issuer competes. The Company recorded gross realized gains resulting from sales of available-for-sale securities of $0.6 million ($0.4 million, net of tax) and $1.1 million ($0.7 million, net of tax) for the three and six months ended June 30, 2010, respectively, and $1.0 million ($0.6 million, net of tax) and $1.6 million ($1.0 million, net of tax) for the three and six months ended June 30, 2009, respectively. The Company recorded gross realized losses resulting from sales of available-for-sale securities of $0.1 million ($0.1 million, net of tax) and $0.1 million ($0.1 million, net of tax) for the three and six months ended June 30, 2010, respectively, and $0.2 million ($0.1 million, net of tax) and $1.4 million ($0.9 million, net of tax) for the three and six months ended June 30, 2009, respectively. The Company recorded impairment charges of $0.5 million ($0.3 million, net of tax) and $5.9 million ($3.7 million, net of tax) for the three and six months ended June 30, 2009, respectively, due to other than temporary declines in the value of certain investments. The Company had no such impairments for the three and six months ended June 30, 2010. Unrealized gains in the investment portfolio were $7.8 million and $7.7 million as of June 30, 2010 and December 31, 2009, respectively. Unrealized losses were $2.8 million and $2.2 million as of June 30, 2010 and December 31, 2009, respectively. The portion of unrealized losses which had been in a loss position for more than one year at June 30, 2010 and December 31, 2009 was approximately $0.5 million and $0.7 million, respectively. The aggregate fair value of the investments with unrealized losses totaled $13.4 million and $26.8 million at June 30, 2010 and December 31, 2009, respectively.

 

Note 11. Long-Term Debt

 

Long-term debt at June 30, 2010 and December 31, 2009 is summarized in the following table:

 

(In thousands)

 

As of
June 30,
2010

 

As of
December 31,
2009

 

Senior secured term loan facility maturing in 2014

 

$

2,570,500

 

$

2,583,750

 

10.75% /11.50% senior toggle notes maturing in 2015

 

1,061,000

 

1,061,000

 

Revolving credit facility maturing in 2013

 

 

 

7.10% notes maturing in 2018(1)

 

64,587

 

63,624

 

7.45% notes maturing in 2027(1)

 

149,220

 

147,885

 

7.25% notes maturing in 2038(1)

 

60,228

 

59,824

 

Other

 

64,068

 

58,861

 

Less current portion

 

(62,137

)

(64,395

)

Total long-term debt

 

$

3,907,466

 

$

3,910,549

 

 


(1)          The increase in the balance from December 31, 2009 to June 30, 2010 reflects the amortization of fair value adjustments related to purchase accounting, which effectively increases the stated coupon interest rates.

 

The Company had $70.1 million and $70.2 million of accrued interest at June 30, 2010 and December 31, 2009, respectively. Accrued interest is included in Accrued Liabilities — Other on the condensed consolidated statements of financial position.

 

In June 2010, the Company entered into two, two-year interest rate swap agreements effective March 3, 2011. The total notional amount of the agreements was $250.0 million. Under the terms of the agreements, the Company will pay a weighted average fixed rate of interest of 1.70% on the $250.0 million notional amount and the Company will receive a floating rate of interest (based on the one month LIBOR) on the notional amount. Therefore, during the term of the swap agreements, the effective interest rate for $250.0 million of the term loans will be fixed at a rate of 1.70% plus the incremental borrowing margin described in Note 14 in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009.

 

In June 2010, the Company entered into two, two-year interest rate swap agreements effective September 1, 2011. The total notional amount of the agreements was $200.0 million. Under the terms of the agreements, the Company will pay a weighted average fixed rate of interest of 2.22% on the $200.0 million notional amount and the Company will receive a floating rate of interest (based on the one month LIBOR) on the notional amount. Therefore, during the term of the swap agreements, the effective interest rate for $200.0 million of the term loans will be fixed at a rate of 2.22% plus the incremental borrowing margin described in Note 14 in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009.

 

In accordance with accounting standards for derivative instruments and hedging activities, these interest rate swap agreements are classified as cash flow hedges and, as such, the hedging instruments are recorded on the balance sheet as either an asset or liability at fair value, with the effective portion of the changes in fair value attributable to the hedged risks recorded in other comprehensive income.

 

Note 12. Discontinued Operations

 

Reported “loss from discontinued operations, net of income taxes” for all periods presented includes the operating results of the sold businesses noted in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009. The operating results and financial position of discontinued operations are as follows:

 

 

 

Three months ended
June 30,

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

2010

 

2009

 

Operating Results:

 

 

 

 

 

 

 

 

 

Operating revenue

 

$

 

$

56

 

$

 

$

56

 

Operating loss

 

(326

)

(177

)

(944

)

(441

)

Loss from discontinued operations, before income taxes

 

(326

)

(177

)

(944

)

(441

)

Benefit from income taxes

 

(121

)

(70

)

(362

)

(171

)

Loss from discontinued operations, net of income taxes

 

$

(205

)

$

(107

)

$

(582

)

$

(270

)

 

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(In thousands)

 

As of
June 30, 2010

 

As of
December 31,
2009

 

Financial Position:

 

 

 

 

 

Current assets

 

$

16

 

$

42

 

Total assets

 

$

16

 

$

42

 

Current liabilities

 

$

2,736

 

$

2,806

 

Long-term liabilities

 

4,080

 

4,145

 

Total liabilities

 

$

6,816

 

$

6,951

 

 

The table below summarizes the activity for the six months ended June 30, 2010 for the remaining liabilities from operations that were disposed of in years prior to 2010. The remaining obligations primarily relate to long-term self-insurance claims. The Company believes that the remaining reserves continue to be adequate and reasonable.

 

(In thousands)

 

As of
December 31,
2009

 

Cash Payments
or Other

 

Expense

 

As of
June 30, 2010

 

Remaining liabilities of discontinued operations:

 

 

 

 

 

 

 

 

 

ARS/AMS

 

$

2,921

 

$

(485

)

$

658

 

$

3,094

 

LandCare Construction

 

722

 

(65

)

8

 

665

 

LandCare utility line clearing business

 

911

 

(75

)

 

836

 

Certified Systems, Inc. and other

 

2,149

 

(167

)

 

1,982

 

InStar

 

248

 

(38

)

29

 

239

 

Total liabilities of discontinued operations

 

$

6,951

 

$

(830

)

$

695

 

$

6,816

 

 

Note 13. Income Taxes

 

At June 30, 2010 and December 31, 2009, the Company had $15.6 million of tax benefits primarily reflected in state tax returns that had not been recognized for financial reporting purposes (“unrecognized tax benefits”). The Company currently estimates that, as a result of pending tax settlements and expiration of statutes of limitations, the amount of unrecognized tax benefits could be reduced by approximately $9.8 million during the next 12 months.

 

Note 14. Business Segment Reporting

 

The business of the Company is conducted through six reportable segments: TruGreen LawnCare, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean and Other Operations and Headquarters.

 

In accordance with accounting standards for segments, the Company’s reportable segments are strategic business units that offer different services. The TruGreen LawnCare segment provides residential and commercial lawn care services. The TruGreen LandCare segment provides landscaping services primarily to commercial customers. The Terminix segment provides termite and pest control services to residential and commercial customers. The American Home Shield segment provides home service contracts to consumers that cover heating, ventilation, air conditioning, plumbing and other home systems and appliances. The ServiceMaster Clean segment provides residential and commercial disaster restoration and cleaning services primarily under the ServiceMaster and ServiceMaster Clean brand names, on-site furniture repair and restoration services primarily under the Furniture Medic brand name and home inspection services primarily under the AmeriSpec brand name. The Other Operations and Headquarters segment includes the franchised and Company-owned operations of Merry Maids, which provides house cleaning services. The Other Operations and Headquarters segment also includes The ServiceMaster Acceptance Company Limited Partnership (“SMAC”), our financing subsidiary exclusively dedicated to providing financing to our franchisees and retail customers of our operating units, and the Company’s headquarters operations, which provide various technology, marketing, finance, legal and other support services to the business units.

 

In the second quarter of 2010, the Company revised its methodology for the allocation of general corporate overhead expenses to each reportable segment. The portion of general corporate support services previously allocated to each reportable segment are now reflected in the Other Operations and Headquarters segment. Under the revised method, allocations are limited to corporate support services incurred directly on behalf of each reportable segment. The operating income presented below for each reportable segment has been revised to reflect the new allocation methodology for all periods presented. The revision to the allocation methodology had no impact on reported operating revenue for each reportable segment or total operating income.

 

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Segment information for continuing operations is presented below.

 

 

 

Three months ended

 

Six months ended

 

 

 

June 30,

 

June 30,

 

(In thousands)

 

2010

 

2009

 

2010

 

2009

 

Operating Revenue:

 

 

 

 

 

 

 

 

 

TruGreen LawnCare

 

$

378,642

 

$

348,403

 

$

502,724

 

$

483,069

 

TruGreen LandCare

 

63,463

 

69,433

 

122,263

 

136,318

 

Terminix

 

323,393

 

307,375

 

594,310

 

570,536

 

American Home Shield

 

183,792

 

179,823

 

316,997

 

310,691

 

ServiceMaster Clean

 

32,034

 

30,581

 

64,296

 

60,737

 

Other Operations and Headquarters

 

21,738

 

21,677

 

41,880

 

41,868

 

Total Operating Revenue

 

$

1,003,062

 

$

957,292

 

$

1,642,470

 

$

1,603,219

 

Operating Income (Loss):(1),(2),(3)

 

 

 

 

 

 

 

 

 

TruGreen LawnCare

 

$

52,606

 

$

41,055

 

$

13,518

 

$

24,009

 

TruGreen LandCare

 

(50,572

)

591

 

(47,229

)

8,631

 

Terminix

 

68,755

 

65,381

 

121,735

 

115,288

 

American Home Shield

 

21,360

 

28,750

 

28,468

 

36,144

 

ServiceMaster Clean

 

12,572

 

12,139

 

25,244

 

24,124

 

Other Operations and Headquarters

 

(30,205

)

(29,911

)

(58,573

)

(61,513

)

Total Operating Income

 

$

74,516

 

$

118,005

 

$

83,163

 

$

146,683

 

 


(1)          Presented below is a reconciliation of segment operating income to income (loss) from continuing operations before income taxes.

 

 

 

Three months ended

 

Six months ended

 

 

 

June 30,

 

June 30,

 

(In thousands)

 

2010

 

2009

 

2010

 

2009

 

Total Segment Operating Income

 

$

74,516

 

$

118,005

 

$

83,163

 

$

146,683

 

Non-operating expense (income):

 

 

 

 

 

 

 

 

 

Interest expense

 

73,169

 

74,656

 

145,850

 

151,322

 

Interest and net investment (income) loss

 

(996

)

(3,395

)

(3,498

)

1,366

 

Gain on extinguishment of debt

 

 

 

 

(46,106

)

Other expense

 

176

 

179

 

347

 

379

 

Income (Loss) from Continuing Operations before Income Taxes

 

$

2,167

 

$

46,565

 

$

(59,536

)

$

39,722

 

 

(2)            As described in Note 5, includes a non-cash impairment charge of $46.9 million recorded in the second quarter of 2010 to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of the Company’s interim impairment test of goodwill and indefinite-lived intangible assets.

 

(3)            Includes (i) restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare, a branch optimization project at Terminix and information technology outsourcing at Other Operations and Headquarters and (ii) Merger related charges. Presented below is a summary of restructuring and Merger related charges (credits) by segment.

 

 

 

Three months ended

 

Six months ended

 

 

 

June 30,

 

June 30,

 

(In thousands)

 

2010

 

2009

 

2010

 

2009

 

Restructuring and Merger related charges:

 

 

 

 

 

 

 

 

 

TruGreen LawnCare

 

$

2,939

 

$

 

$

5,962

 

$

 

TruGreen LandCare

 

87

 

(21

)

658

 

(51

)

Terminix

 

32

 

(69

)

78

 

3,151

 

American Home Shield

 

 

36

 

(127

)

75

 

ServiceMaster Clean

 

 

 

 

 

Other Operations and Headquarters

 

1,109

 

5,638

 

1,520

 

11,186

 

Total restructuring and Merger related charges

 

$

4,167

 

$

5,584

 

$

8,091

 

$

14,361

 

 

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Note 15. Related Party Transactions

 

In connection with the Merger and the related transactions, the Company entered into a consulting agreement with CD&R, which was subsequently amended, under which CD&R provides the Company with on-going consulting and management advisory services in exchange for an annual management fee of $2.0 million, which is payable quarterly. On July 30, 2009, the annual management fee payable under the consulting agreement with CD&R was increased from $2.0 million to $6.25 million in order to align our fee structure with current market rates. Under this agreement, the Company recorded a management fee of $1.6 million and $3.2 million for the three and six months ended June 30, 2010, respectively, and $0.5 million and $1.0 million for the three and six months ended June 30, 2009, respectively. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to CD&R in the third quarter of 2009. The amended consulting agreement also provides that CD&R may receive additional fees in connection with certain subsequent financing and acquisition or disposition transactions.

 

In addition, in August 2009, the Company entered into consulting agreements with Citigroup, BAS and JPMorgan, each of which is an Equity Sponsor or an affiliate of an Equity Sponsor. Under the consulting agreements, Citigroup, BAS and JPMorgan each provide the Company with on-going consulting and management advisory services through June 30, 2016 or the earlier termination of the existing consulting agreement between the Company and CD&R. The Company pays annual management fees of $0.5 million, $0.5 million and $0.25 million to Citigroup, BAS and JPMorgan, respectively. The Company recorded consulting fees related to these agreements of $0.3 million and $0.6 million for the three and six months ended June 30, 2010, respectively. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to Citigroup, BAS and JPMorgan in the third quarter of 2009.

 

Between the Merger and June 30, 2010, Holdings has completed open market purchases totaling $65.0 million in face value of the Permanent Notes for a cost of $21.4 million. The debt acquired by Holdings has not been retired, and the Company has continued to pay interest in accordance with the terms of the debt. The Company recorded interest expense of $3.5 million and $3.4 million for the six months ended June 30, 2010 and 2009, respectively, related to the Permanent Notes held by Holdings. The Company made cash payments to Holdings of $3.5 million and $3.0 million during the six months ended June 30, 2010 and 2009, respectively. Interest accrued by the Company and payable to Holdings as of June 30, 2010 and December 31, 2009 amounted to $3.2 million.

 

Note 16. Newly Issued Accounting Statements and Positions

 

In September 2009, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2009-13, “Multiple-Deliverable Revenue Arrangements”, which amends the multiple-element arrangement guidance under ASC 605, “Revenue Recognition”. This standard amends the criteria for separating consideration received for products or services in multiple-deliverable arrangements. This standard establishes a selling price hierarchy for determining the selling price of a deliverable, eliminates the residual method of allocation, and requires that total arrangement consideration be allocated at the inception of the arrangement to all deliverables using the relative selling price method. In addition, this standard significantly expands required disclosures related to a vendor’s multiple-deliverable revenue arrangements. This standard is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010 (calendar year 2011). The Company is currently evaluating the effect of this standard on its condensed consolidated financial statements.

 

In December 2009, the FASB issued ASU 2009-17, “Accounting by Enterprises Involved with Variable Interest Entities” (“ASU 2009-17”). ASU 2009-17 formally incorporates into the FASB Codification amendments to FASB Interpretation No. 46(R) made by Statement of Financial Accounting Standards (“SFAS “) 167 to require that a comprehensive qualitative analysis be performed to determine whether a holder of variable interests in a variable interest entity also has a controlling financial interest in that entity. In addition, the amendments require that the same type of analysis be applied to entities that were previously designated as qualifying special-purpose entities. This standard applies prospectively for fiscal years beginning on or after November 15, 2009. The Company adopted the required provisions of this standard during the first quarter of 2010. The adoption of this standard did not have a material impact on the Company’s condensed consolidated financial statements.

 

In January 2010, the FASB issued ASU 2010-06, “Improving Disclosures about Fair Value Measurements”, which amends ASC 820 to add new requirements for disclosures about transfers into and out of Level 1 and 2 measurements and separate disclosures about purchases, sales, issuances and settlements relating to Level 3 measurements. The ASU also clarifies existing fair value disclosure requirements about the level of disaggregation and about inputs and valuation techniques used to measure fair value. Further, the ASU amends guidance on employers’ disclosures about postretirement benefit plan assets under ASC 715 to require that disclosures be provided by classes of assets instead of by major categories of assets. This standard is effective for the first reporting period (including interim periods) beginning after December 15, 2009, except for the requirement to provide the Level 3 activity of purchases, sales, issuances, and settlements on a gross basis, which will be effective for fiscal years beginning after December 15, 2010, and for interim periods within those fiscal years. The Company applied the required provisions of this standard on the Company’s condensed consolidated financial statements during the first quarter of 2010 (see Note 17).

 

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Note 17. Fair Value of Financial Instruments

 

The period end carrying amounts of receivables, accounts payable and accrued liabilities approximate fair value because of the short maturity of these instruments. The period end carrying amounts of long-term notes receivable approximate fair value as the effective interest rates for these instruments are comparable to market rates at period end. The period end carrying amounts of current and long-term marketable securities also approximate fair value, with unrealized gains and losses reported net-of-tax as a component of accumulated comprehensive income (loss), or, for certain unrealized losses, reported in interest and net investment income in the condensed consolidated statement of operations if the decline in value is other than temporary. The carrying amount of total debt was $3,969.6 million and $3,974.9 million and the estimated fair value was $3,900.6 million and $3,716.5 million at June 30, 2010 and December 31, 2009, respectively. The fair values of the Company’s financial instruments reflect the amounts that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The fair value estimates presented in this report are based on information available to the Company as of June 30, 2010 and December 31, 2009.

 

The Company has estimated the fair value of its financial instruments measured at fair value on a recurring basis using the market and income approaches. For investments in marketable securities, deferred compensation trust assets and derivative contracts, which are carried at their fair values, the Company’s fair value estimates incorporate quoted market prices, other observable inputs (for example, forward interest rates) and unobservable inputs (for example, forward commodity prices) at the balance sheet date.

 

Interest rate swap contracts are valued using forward interest rate curves obtained from third party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract interest rate to the expected forward interest rate as of each settlement date and applying the difference between the two rates to the notional amount of debt in the interest rate swap contracts.

 

Fuel swap contracts are valued using forward fuel price curves obtained from third party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract fuel price to the expected forward fuel price as of each settlement date and applying the difference between the contract and expected prices to the notional gallons in the fuel swap contracts.

 

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Table of Contents

 

The carrying amount and estimated fair value of the Company’s financial instruments that are recorded at fair value for the periods presented are as follows:

 

 

 

 

 

 

As of
June 30, 2010

 

As of
December 31, 2009

 

 

 

 

 

 

 

Estimated Fair Value Measurements

 

 

 

 

 

(In thousands)

 

Balance Sheet Locations

 

Carrying
Value

 

Quoted
Prices In
Active
Markets
(Level 1)

 

Significant
Other
Observable
Inputs
(Level 2)

 

Significant
Unobservable
Inputs
(Level 3)

 

Carrying
Value

 

Estimated
Fair Value

 

Financial Assets:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred compensation trust assets

 

Long-term marketable securities

 

$

9,017

 

$

9,017

 

$

 

$

 

$

9,985

 

$

9,985

 

Investments in marketable securities

 

Marketable securities and Long-term marketable securities

 

124,198

 

43,956

 

80,242

 

 

122,201

 

122,201

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current

 

Prepaid expenses and other assets

 

4,087

 

 

 

4,087

 

7,840

 

7,840

 

Noncurrent

 

Other assets

 

152

 

 

 

152

 

 

 

Total financial assets

 

 

 

$

137,454

 

$

52,973

 

$

80,242

 

$

4,239

 

$

140,026

 

$

140,026

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Liabilities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current

 

Other accrued liabilities

 

$

1,438

 

$

 

$

 

$

1,438

 

$

924

 

$

924

 

Noncurrent

 

Other long-term obligations

 

829

 

 

 

829

 

 

 

Interest rate swap contracts

 

Other long-term obligations

 

58,390

 

 

58,390

 

 

54,120

 

54,120

 

Total financial liabilities

 

 

 

$

60,657

 

$

 

$

58,390

 

$

2,267

 

$

55,044

 

$

55,044

 

 

A reconciliation of the beginning and ending fair values of financial instruments valued using significant unobservable inputs (Level 3) is presented as follows:

 

(In thousands)

 

Fuel Swap Contract
Assets (Liabilities)

 

Balance at December 31, 2009

 

$

6,916

 

Total gains (losses) (realized and unrealized)

 

 

 

Included in earnings(1)

 

2,784

 

Included in other comprehensive income

 

(4,944

)

Settlements, net

 

(2,784

)

Balance at June 30, 2010

 

$

1,972

 

 

(In thousands)

 

Fuel Swap Contract
Assets (Liabilities)

 

Balance at December 31, 2008

 

$

(24,924

)

Total gains (losses) (realized and unrealized)

 

 

 

Included in earnings(1)

 

(14,781

)

Included in other comprehensive income

 

20,157

 

Settlements, net

 

14,781

 

Balance at June 30, 2009

 

$

(4,767

)

 


(1)                                Gains (losses) included in earnings are reported in cost of services rendered and products sold.

 

The Company uses derivative financial instruments to manage risks associated with changes in fuel prices and interest rates. The Company does not hold or issue derivative financial instruments for trading or speculative purposes. In designating its derivative financial instruments as hedging instruments under accounting standards for derivative instruments, the Company formally documents

 

18



Table of Contents

 

the relationship between the hedging instrument and the hedged item, as well as the risk management objective and strategy for the use of the hedging instrument. This documentation includes linking the derivatives to forecasted transactions. The Company assesses at the time a derivative contract is entered into, and at least quarterly thereafter, whether the derivative item is effective in offsetting the projected changes in cash flows of the associated forecasted transactions. All of the Company’s designated hedging instruments are classified as cash flow hedges.

 

The Company has historically hedged a significant portion of its annual fuel consumption of approximately 25 million gallons. The Company has also hedged the interest payments on a portion of its variable rate debt through the use of interest rate swap agreements. Substantially all of the Company’s fuel swap contracts and interest rate swap contracts are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the condensed consolidated statement of financial position as either an asset or liability at fair value, with the effective portion of changes in the fair value attributable to the hedged risks recorded in other comprehensive income. Any change in the fair value of the hedging instrument resulting from ineffectiveness, as defined by accounting standards, is recognized in current period earnings. Cash flows related to fuel and interest rate derivatives are classified as operating activities in the condensed consolidated statement of cash flows.

 

The effect of derivative instruments on the condensed consolidated statement of operations and other comprehensive income for the six months ended June 30, 2010 and 2009, respectively, is presented as follows:

 

(In thousands)

 

Effective Portion of
Gain (Loss) Recognized in
Accumulated Other

 

Effective Portion of Gain (Loss)
Reclassified from
Accumulated Other

 

 

 

Derivatives designated as
Cash Flow Hedge

 

Comprehensive Income
(Loss)

 

Comprehensive Income
(Loss) into Income

 

Location of Gain (Loss)

 

Relationships

 

Six months ended June 30, 2010

 

included in Income

 

 

 

 

 

 

 

 

 

Fuel swap contracts

 

$

(4,944

)

$

2,784

 

Cost of services rendered and products sold

 

Interest rate swap contracts

 

$

(4,270

)

$

(27,216

)

Interest expense

 

 

Derivatives designated as
Cash Flow Hedge

 

Effective Portion of
Gain (Loss) Recognized in
Accumulated Other
Comprehensive Income
(Loss)

 

Effective Portion of Gain (Loss)
Reclassified from
Accumulated Other
Comprehensive Income
(Loss) into Income

 

Location of Gain (Loss)

 

Relationships

 

Six months ended June 30, 2009

 

included in Income

 

 

 

 

 

 

 

 

 

Fuel swap contracts

 

$

20,157

 

$

(14,781

)

Cost of services rendered and products sold

 

Interest rate swap contracts

 

$

2,553

 

$

(23,389

)

Interest expense

 

 

Ineffective portions of derivative instruments designated in accordance with accounting standards as cash flow hedge relationships were insignificant during the six months ended June 30, 2010. As of June 30, 2010, the Company had fuel swap contracts to pay fixed prices for fuel with an aggregate notional amount of $75.1 million, maturing through 2011. Under the terms of its fuel swap contracts, the Company is required to post collateral in certain circumstances, including in the event that the fair value of the contracts exceeds a certain agreed upon liability level. As of June 30, 2010, the Company had posted $5.0 million in letters of credit as collateral for these contracts, none of which were issued under the Company’s Revolving Credit Facility. As of June 30, 2010, the Company had interest rate swap contracts to pay fixed rates for interest on long-term debt with an aggregate notional amount of $1.43 billion, maturing through 2012.

 

The effective portion of the gain or loss on derivative instruments designated and qualifying as cash flow hedging instruments is recorded in other comprehensive income. These amounts are reclassified into earnings in the same period or periods during which the hedged forecasted debt interest settlement or the fuel settlement affects earnings. The amount expected to be reclassified into earnings during the next 12 months includes unrealized gains and losses related to open fuel hedges and interest rate swaps. Specifically, as the underlying forecasted transactions occur during the next 12 months, the hedging gains and losses in accumulated other comprehensive income expected to be recognized in earnings is a loss of $21.3 million, net of tax, at June 30, 2010. The amounts that are ultimately reclassified into earnings will be based on actual interest rates and fuel prices at the time the positions are settled and may differ materially from the amount noted above.

 

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Table of Contents

 

Note 18. Condensed Consolidating Financial Statements of The ServiceMaster Company and Subsidiaries

 

The following condensed consolidating financial statements of the Company and its subsidiaries have been prepared pursuant to Rule 3-10 of Regulation S-X. These condensed consolidating financial statements have been prepared from the Company’s financial information on the same basis of accounting as the condensed consolidated financial statements. Goodwill and other intangible assets have been allocated to all of the subsidiaries of the Company based on management’s estimates.

 

The payment obligations of the Company under the Permanent Notes are jointly and severally guaranteed on a senior unsecured basis by certain of the Company’s domestic subsidiaries excluding certain subsidiaries subject to regulatory requirements in various states (“Guarantors”). Each of the Guarantors is wholly owned, directly or indirectly, by the Company, and all guarantees are full and unconditional. All other subsidiaries of the Company, either directly or indirectly owned, do not guarantee the Permanent Notes (“Non-Guarantors”).

 

20



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations

For the Three Months Ended June 30, 2010 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

798,804

 

$

223,052

 

$

(18,794

)

$

1,003,062

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

487,251

 

105,124

 

(18,794

)

573,581

 

Selling and administrative expenses

 

2,277

 

164,280

 

96,906

 

 

263,463

 

Amortization expense

 

56

 

31,429

 

8,966

 

 

40,451

 

Goodwill and trade name impairment

 

 

46,884

 

 

 

46,884

 

Restructuring and Merger related charges

 

1,005

 

3,058

 

104

 

 

4,167

 

Total operating costs and expenses

 

3,338

 

732,902

 

211,100

 

(18,794

)

928,546

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(3,338

)

65,902

 

11,952

 

 

74,516

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

50,486

 

25,970

 

(3,287

)

 

73,169

 

Interest and net investment loss (income)

 

1,518

 

1,545

 

(4,059

)

 

(996

)

Other expense

 

 

 

176

 

 

176

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(55,342

)

38,387

 

19,122

 

 

2,167

 

(Benefit) provision for income taxes

 

(30,825

)

3,931

 

16,412

 

 

(10,482

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(24,517

)

34,456

 

2,710

 

 

12,649

 

Income (loss) from discontinued operations, net of income taxes

 

 

114

 

(319

)

 

(205

)

Equity in losses of subsidiaries (net of tax)

 

36,961

 

(9,092

)

 

(27,869

)

 

Net Loss

 

$

12,444

 

$

25,478

 

$

2,391

 

$

(27,869

)

$

12,444

 

 

21



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations

For the Three Months Ended June 30, 2009 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

758,031

 

$

218,407

 

$

(19,146

)

$

957,292

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

472,335

 

100,184

 

(19,146

)

553,373

 

Selling and administrative expenses

 

1,009

 

161,166

 

77,754

 

 

239,929

 

Amortization expense

 

55

 

31,353

 

8,993

 

 

40,401

 

Restructuring and Merger related charges

 

1,154

 

(90

)

4,520

 

 

5,584

 

Total operating costs and expenses

 

2,218

 

664,764

 

191,451

 

(19,146

)

839,287

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(2,218

)

93,267

 

26,956

 

 

118,005

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

84,241

 

(6,682

)

(2,903

)

 

74,656

 

Interest and net investment (income) loss

 

(321

)

2,357

 

(5,431

)

 

(3,395

)

Other expense

 

 

 

179

 

 

179

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(86,138

)

97,592

 

35,111

 

 

46,565

 

(Benefit) provision for income taxes

 

(33,862

)

9,638

 

48,397

 

 

24,173

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(52,276

)

87,954

 

(13,286

)

 

22,392

 

Loss from discontinued operations, net of income taxes

 

 

 

(107

)

 

(107

)

Equity in earnings of subsidiaries (net of tax)

 

74,561

 

(17,283

)

 

(57,278

)

 

Net Income (Loss)

 

$

22,285

 

$

70,671

 

$

(13,393

)

$

(57,278

)

$

22,285

 

 

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Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations

For the Six Months Ended June 30, 2010 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

1,295,749

 

$

382,140

 

$

(35,419

)

$

1,642,470

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

834,069

 

177,451

 

(35,419

)

976,101

 

Selling and administrative expenses

 

4,540

 

261,647

 

181,151

 

 

447,338

 

Amortization expense

 

111

 

62,852

 

17,930

 

 

80,893

 

Goodwill and trade name impairment

 

 

46,884

 

 

 

46,884

 

Restructuring and Merger related charges

 

1,136

 

6,698

 

257

 

 

8,091

 

Total operating costs and expenses

 

5,787

 

1,212,150

 

376,789

 

(35,419

)

1,559,307

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(5,787

)

83,599

 

5,351

 

 

83,163

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

100,066

 

52,185

 

(6,401

)

 

145,850

 

Interest and net investment loss (income)

 

2,169

 

2,742

 

(8,409

)

 

(3,498

)

Other expense

 

 

 

347

 

 

347

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(108,022

)

28,672

 

19,814

 

 

(59,536

)

(Benefit) provision for income taxes

 

(52,442

)

(16,008

)

28,548

 

 

(39,902

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(55,580

)

44,680

 

(8,734

)

 

(19,634

)

Income (loss) from discontinued operations, net of income taxes

 

 

335

 

(917

)

 

(582

)

Equity in losses of subsidiaries (net of tax)

 

35,364

 

(13,585

)

 

(21,779

)

 

Net Loss

 

$

(20,216

)

$

31,430

 

$

(9,651

)

$

(21,779

)

$

(20,216

)

 

23



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations

For the Six Months Ended June 30, 2009 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

1,264,967

 

$

374,691

 

$

(36,439

)

$

1,603,219

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

815,109

 

169,103

 

(36,439

)

947,773

 

Selling and administrative expenses

 

2,007

 

260,323

 

151,362

 

 

413,692

 

Amortization expense

 

110

 

62,601

 

17,999

 

 

80,710

 

Restructuring and Merger related charges

 

1,448

 

3,100

 

9,813

 

 

14,361

 

Total operating costs and expenses

 

3,565

 

1,141,133

 

348,277

 

(36,439

)

1,456,536

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(3,565

)

123,834

 

26,414

 

 

146,683

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

161,100

 

(3,481

)

(6,297

)

 

151,322

 

Interest and net investment loss (income)

 

1,163

 

4,432

 

(4,229

)

 

1,366

 

Gain on extinguishment of debt

 

(46,106

)

 

 

 

(46,106

)

Other expense

 

 

 

379

 

 

379

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(119,722

)

122,883

 

36,561

 

 

39,722

 

(Benefit) provision for income taxes

 

(57,068

)

24,647

 

49,039

 

 

16,618

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(62,654

)

98,236

 

(12,478

)

 

23,104

 

Loss from discontinued operations, net of income taxes

 

 

 

(270

)

 

(270

)

Equity in earnings of subsidiaries (net of tax)

 

85,488

 

(15,884

)

 

(69,604

)

 

Net Income (Loss)

 

$

22,834

 

$

82,352

 

$

(12,748

)

$

(69,604

)

$

22,834

 

 

24



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Financial Position (Unaudited)

As of June 30, 2010

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Assets

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

142,223

 

$

19,660

 

$

127,252

 

$

 

$

289,135

 

Marketable securities

 

 

 

21,197

 

 

21,197

 

Receivables

 

1,174

 

199,387

 

479,374

 

(244,842

)

435,093

 

Inventories

 

 

80,768

 

2,644

 

 

83,412

 

Prepaid expenses and other assets

 

32,146

 

53,639

 

20,399

 

 

106,184

 

Deferred customer acquisition costs

 

 

38,053

 

23,686

 

 

61,739

 

Deferred taxes

 

 

23,222

 

1,450

 

(302

)

24,370

 

Assets of discontinued operations

 

 

 

16

 

 

16

 

Total Current Assets

 

175,543

 

414,729

 

676,018

 

(245,144

)

1,021,146

 

Property and Equipment:

 

 

 

 

 

 

 

 

 

 

 

At cost

 

 

303,209

 

85,215

 

 

388,424

 

Less: accumulated depreciation

 

 

(117,855

)

(46,810

)

 

(164,665

)

Net property and equipment

 

 

185,354

 

38,405

 

 

223,759

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

 

2,724,210

 

364,130

 

 

3,088,340

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

1,931,591

 

776,170

 

 

2,707,761

 

Notes receivable

 

2,024,394

 

352

 

24,487

 

(2,024,394

)

24,839

 

Long-term marketable securities

 

9,017

 

 

103,000

 

 

112,017

 

Investments in and advances to subsidiaries

 

3,614,151

 

1,459,763

 

23,576

 

(5,097,490

)

 

Other assets

 

108,775

 

4,002

 

1,538

 

(85,179

)

29,136

 

Debt issuance costs

 

59,504

 

 

 

 

59,504

 

Total Assets

 

$

5,991,384

 

$

6,720,001

 

$

2,007,324

 

$

(7,452,207

)

$

7,266,502

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Accounts payable

 

$

13

 

$

87,319

 

$

39,209

 

$

 

$

126,541

 

Accrued liabilities:

 

 

 

 

 

 

 

 

 

 

 

Payroll and related expenses

 

2,275

 

47,042

 

40,526

 

 

89,843

 

Self-insured claims and related expenses

 

 

23,040

 

70,882

 

 

93,922

 

Other

 

77,417

 

60,446

 

48,516

 

(302

)

186,077

 

Deferred revenue

 

 

194,716

 

325,831

 

 

520,547

 

Liabilities of discontinued operations

 

 

239

 

2,497

 

 

2,736

 

Current portion of long-term debt

 

141,427

 

25,332

 

140,220

 

(244,842

)

62,137

 

Total Current Liabilities

 

221,132

 

438,134

 

667,681

 

(245,144

)

1,081,803

 

 

 

 

 

 

 

 

 

 

 

 

 

Long-Term Debt

 

3,879,022

 

1,997,318

 

55,520

 

(2,024,394

)

3,907,466

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Deferred taxes

 

 

730,052

 

288,353

 

(85,179

)

933,226

 

Intercompany payable

 

650,515

 

 

 

(650,515

)

 

Liabilities of discontinued operations

 

 

 

4,080

 

 

4,080

 

Other long-term obligations

 

76,408

 

1,838

 

97,374

 

 

175,620

 

Total Other Long-Term Liabilities

 

726,923

 

731,890

 

389,807

 

(735,694

)

1,112,926

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity

 

1,164,307

 

3,552,659

 

894,316

 

(4,446,975

)

1,164,307

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Liabilities and Shareholder’s Equity

 

$

5,991,384

 

$

6,720,001

 

$

2,007,324

 

$

(7,452,207

)

$

7,266,502

 

 

25



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Financial Position (Audited)

As of December 31, 2009

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Assets

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

124,674

 

$

15,796

 

$

112,993

 

$

 

$

253,463

 

Marketable securities

 

 

 

21,120

 

 

21,120

 

Receivables

 

1,162

 

133,866

 

424,395

 

(210,768

)

348,655

 

Inventories

 

 

74,041

 

2,551

 

 

76,592

 

Prepaid expenses and other assets

 

7,840

 

15,239

 

13,485

 

 

36,564

 

Deferred customer acquisition costs

 

 

13,759

 

22,311

 

 

36,070

 

Deferred taxes

 

 

22,481

 

996

 

(1,882

)

21,595

 

Assets of discontinued operations

 

 

15

 

27

 

 

42

 

Total Current Assets

 

133,676

 

275,197

 

597,878

 

(212,650

)

794,101

 

Property and Equipment:

 

 

 

 

 

 

 

 

 

 

 

At cost

 

 

262,223

 

82,877

 

 

345,100

 

Less: accumulated depreciation

 

 

(94,423

)

(38,542

)

 

(132,965

)

Net property and equipment

 

 

167,800

 

44,335

 

 

212,135

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

 

2,755,813

 

363,941

 

 

3,119,754

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

1,992,843

 

794,394

 

 

2,787,237

 

Notes receivable

 

1,992,857

 

707

 

22,783

 

(1,992,857

)

23,490

 

Long-term marketable securities

 

9,985

 

 

101,081

 

 

111,066

 

Investments in and advances to subsidiaries

 

3,586,670

 

1,392,095

 

7,934

 

(4,986,699

)

 

Other assets

 

105,761

 

3,889

 

4,292

 

(82,143

)

31,799

 

Debt issuance costs

 

66,807

 

 

 

 

66,807

 

Total Assets

 

$

5,895,756

 

$

6,588,344

 

$

1,936,638

 

$

(7,274,349

)

$

7,146,389

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Accounts payable

 

$

1,046

 

$

42,325

 

$

30,100

 

$

 

$

73,471

 

Accrued liabilities:

 

 

 

 

 

 

 

 

 

 

 

Payroll and related expenses

 

2,185

 

33,687

 

38,513

 

 

74,385

 

Self-insured claims and related expenses

 

 

21,727

 

65,605

 

 

87,332

 

Other

 

51,391

 

41,716

 

65,424

 

(1,882

)

156,649

 

Deferred revenue

 

 

138,691

 

311,055

 

 

449,746

 

Liabilities of discontinued operations

 

 

248

 

2,558

 

 

2,806

 

Current portion of long-term debt

 

141,230

 

27,226

 

106,707

 

(210,768

)

64,395

 

Total Current Liabilities

 

195,852

 

305,620

 

619,962

 

(212,650

)

908,784

 

 

 

 

 

 

 

 

 

 

 

 

 

Long-Term Debt

 

3,889,574

 

1,999,226

 

14,606

 

(1,992,857

)

3,910,549

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Deferred taxes

 

 

754,531

 

284,689

 

(82,143

)

957,077

 

Intercompany payable

 

545,995

 

 

 

(545,995

)

 

Liabilities of discontinued operations

 

 

 

4,145

 

 

4,145

 

Other long-term obligations

 

78,004

 

2,284

 

99,215

 

 

179,503

 

Total Other Long-Term Liabilities

 

623,999

 

756,815

 

388,049

 

(628,138

)

1,140,725

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity

 

1,186,331

 

3,526,683

 

914,021

 

(4,440,704

)

1,186,331

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Liabilities and Shareholder’s Equity

 

$

5,895,756

 

$

6,588,344

 

$

1,936,638

 

$

(7,274,349

)

$

7,146,389

 

 

26



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Cash Flows (Unaudited)

For the Six Months Ended June 30, 2010

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Cash and Cash Equivalents at Beginning of Period

 

$

124,674

 

$

15,796

 

$

112,993

 

$

 

$

253,463

 

Net Cash (Used for) Provided from Operating Activities from Continuing Operations

 

(51,391

)

170,576

 

28,561

 

(41,822

)

105,924

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Property additions

 

 

(37,030

)

(3,355

)

 

(40,385

)

Sale of equipment and other assets

 

 

983

 

105

 

 

1,088

 

Acquisition of The ServiceMaster Company

 

(2,164

)

 

 

 

(2,164

)

Other business acquisitions, net of cash acquired

 

 

(14,644

)

(109

)

 

(14,753

)

Notes receivable, financial investments and securities, net

 

 

 

(898

)

 

(898

)

Net Cash Used for Investing Activities from Continuing Operations

 

(2,164

)

(50,691

)

(4,257

)

 

(57,112

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Borrowings of debt

 

 

 

10,000

 

 

10,000

 

Payments of debt

 

(13,625

)

(7,827

)

(610

)

 

(22,062

)

Debt issuance costs paid

 

 

 

(30

)

 

(30

)

Shareholders’ dividends

 

 

(20,911

)

(20,911

)

41,822

 

 

Net intercompany advances

 

84,729

 

(87,283

)

2,554

 

 

 

Net Cash Provided from (Used for) Financing Activities from Continuing Operations

 

71,104

 

(116,021

)

(8,997

)

41,822

 

(12,092

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

 

 

 

 

 

Cash used for operating activities

 

 

 

(1,048

)

 

(1,048

)

Net Cash Used for Discontinued Operations

 

 

 

(1,048

)

 

(1,048

)

Cash (Decrease) Increase During the Period

 

17,549

 

3,864

 

14,259

 

 

35,672

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

142,223

 

$

19,660

 

$

127,252

 

$

 

$

289,135

 

 

27



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Cash Flows (Unaudited)

For the Six Months Ended June 30, 2009

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Cash and Cash Equivalents at Beginning of Period

 

$

300,362

 

$

12,105

 

$

93,120

 

$

 

$

405,587

 

Net Cash (Used for) Provided from Operating Activities from Continuing Operations

 

(82,702

)

208,214

 

(10,649

)

(43,634

)

71,229

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Property additions

 

 

(33,520

)

(5,373

)

 

(38,893

)

Sale of equipment and other assets

 

 

1,905

 

50

 

 

1,955

 

Acquisition of The ServiceMaster Company

 

(1,119

)

 

 

 

(1,119

)

Other business acquisitions, net of cash acquired

 

 

(7,268

)

 

 

(7,268

)

Notes receivable, financial investments and securities, net

 

 

 

3,968

 

 

3,968

 

Net Cash (Used for) Provided from Investing Activities from Continuing Operations

 

(1,119

)

(38,883

)

(1,355

)

 

(41,357

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Payments of debt

 

(54,635

)

(8,249

)

(1,923

)

 

(64,807

)

Debt issuance costs paid

 

(369

)

 

 

 

(369

)

Shareholders’ dividends

 

 

(21,817

)

(21,817

)

43,634

 

 

Net intercompany advances

 

55,670

 

(132,980

)

77,310

 

 

 

Net Cash (Used for) Provided from Financing Activities from Continuing Operations

 

666

 

(163,046

)

53,570

 

43,634

 

(65,176

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

 

 

 

 

 

Cash used for operating activities

 

 

 

(1,209

)

 

(1,209

)

Cash used for investing activities

 

 

 

(914

)

 

(914

)

Net Cash Used for Discontinued Operations

 

 

 

(2,123

)

 

(2,123

)

Cash (Decrease) Increase During the Period

 

(83,155

)

6,285

 

39,443

 

 

(37,427

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

217,207

 

$

18,390

 

$

132,563

 

$

 

$

368,160

 

 

28



Table of Contents

 

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

 

Merger Agreement

 

On March 18, 2007, ServiceMaster entered into the Merger Agreement with Holdings and Acquisition Co., and the Merger was completed on July 24, 2007. Immediately following the completion of the Merger, all of the outstanding capital stock of Holdings, the ultimate parent company of ServiceMaster, was owned by investment funds sponsored by, or affiliated with, the Equity Sponsors.

 

Equity contributions totaling $1,431.1 million from the Equity Sponsors, together with (i) borrowings under the Interim Loan Facility, (ii) borrowings under a new $2,650.0 million senior secured term loan facility and (iii) cash on hand at ServiceMaster, were used, among other things, to finance the aggregate merger consideration, to make payments in satisfaction of other equity-based interests in ServiceMaster under the Merger Agreement, to settle existing interest rate swaps, to redeem or provide for the repayment of certain of the Company’s existing indebtedness and to pay related transaction fees and expenses. In addition, letters of credit issued under a new $150.0 million pre-funded letter of credit facility were used to replace and/or secure letters of credit previously issued under a ServiceMaster credit facility that was terminated as of the Closing Date. On the Closing Date, the Company also entered into, but did not then draw under, the Revolving Credit Facility.

 

On July 24, 2008, outstanding amounts under the Interim Loan Facility were converted on a one to one basis into the Permanent Notes. The Permanent Notes were issued pursuant to a refinancing indenture. In connection with the issuance of Permanent Notes, ServiceMaster entered into the Registration Rights Agreement, pursuant to which ServiceMaster filed with the SEC a registration statement with respect to the resale of the Permanent Notes, which was declared effective on January 16, 2009. ServiceMaster deregistered the Permanent Notes in accordance with the terms of the Registration Rights Agreement, and the effectiveness of the registration statement was terminated, on November 19, 2009.

 

Results of Operations

 

Second Quarter 2010 Compared to 2009

 

The Company reported second quarter 2010 revenue of $1,003.1 million, a $45.8 million, or 4.8 percent, increase compared to 2009. The revenue increase was driven by the results of our business units as described in “Segment Reviews for the Second Quarter 2010 Compared to 2009”.

 

Operating income was $74.5 million for the second quarter of 2010 compared to $118.0 million for the second quarter of 2009. Income from continuing operations before income taxes was $2.2 million for the second quarter of 2010 compared to $46.6 million for the second quarter of 2009. The decrease in income from continuing operations before income taxes of $44.4 million reflects the net effect of:

 

(In millions)

 

 

 

Interest expense(1)

 

$

1.5

 

Interest and net investment income(2)

 

(2.4

)

Restructuring and Merger related charges(3)

 

1.4

 

Non-cash goodwill and trade name impairment(4)

 

(46.9

)

Management fee(5)

 

(1.4

)

Residual value guarantee charge(6)

 

(3.9

)

Segment results(7)

 

7.3

 

 

 

$

(44.4

)

 


(1)                                 Represents a decrease in interest expense as a result of a decrease in our weighted average long-term debt balance as compared to the second quarter of 2009.

 

(2)                                 As further described in “Operating and Non-Operating Expenses”, represents a decrease in interest and net investment income.

 

(3)                                 Represents the net positive effect of (i) an increase in restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare, (ii) a decrease in restructuring charges related to an information technology outsourcing at Other Operations and Headquarters and (iii) a decrease in Merger related charges.

 

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(4)                                  Represents a non-cash impairment charge of $46.9 million recorded in the second quarter of 2010 to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of the Company’s interim impairment test of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further information.

 

(5)                                  Represents an increase in management and consulting fees payable to certain related parties. A management fee is payable to CD&R pursuant to a consulting agreement under which CD&R provides the Company with on-going consulting and management advisory services in exchange for an annual management fee of $6.25 million, which is payable quarterly. On July 30, 2009, the annual management fee payable under the consulting agreement with CD&R was increased from $2.0 million to $6.25 million in order to align the fee structure with current market rates. Under this agreement, the Company recorded a management fee of $1.6 million and $0.5 million for the second quarter of 2010 and 2009, respectively. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to CD&R in the third quarter of 2009.

 

In addition, in August 2009, the Company entered into consulting agreements with Citigroup, BAS and JPMorgan, each of which is an Equity Sponsor or an affiliate of an Equity Sponsor. Under the consulting agreements, Citigroup, BAS and JPMorgan each provide the Company with on-going consulting and management advisory services through June 30, 2016 or the earlier termination of the existing consulting agreement between the Company and CD&R. The Company pays annual management fees of $0.5 million, $0.5 million and $0.25 million to Citigroup, BAS and JPMorgan, respectively. The Company recorded consulting fees related to these agreements of $0.3 million for the second quarter of 2010. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to Citigroup, BAS and JPMorgan in the third quarter of 2009.

 

(6)                                  Represents residual value guarantee charges related to a synthetic lease for operating properties that do not result in additional cash payments to exit the facility at the end of the lease term. In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $9.1 million in the first six months of 2010 (of which $3.9 million was recorded in the second quarter) related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

(7)                                 Represents a net increase in income from continuing operations before income taxes, interest expense, interest and net investment income, restructuring and Merger related charges, non-cash goodwill and trade name impairment, residual value guarantee charge and management fee, reflecting the improvement in results at TruGreen LawnCare, Terminix and ServiceMaster Clean, offset, in part, by the decline in results at American Home Shield, TruGreen LandCare and Other Operations and Headquarters as described in “Segment Reviews for the Second Quarter 2010 Compared to 2009”.

 

Operating and Non-Operating Expenses

 

The Company reported cost of services rendered and products sold of $573.6 million for the second quarter of 2010 compared to $553.4 million for the second quarter of 2009. As a percentage of revenue, these costs decreased to 57.2 percent for the second quarter of 2010 from 57.8 percent for the second quarter of 2009. This primarily reflects reduced fuel costs, as well as reduced fertilizer costs at TruGreen LawnCare, offset, in part, by the impact of residual value guarantee charges at TruGreen LawnCare, decreased labor efficiencies at TruGreen LandCare and increased frequency of contract claims costs at American Home Shield.

 

The Company reported selling and administrative expenses of $263.5 million for the second quarter of 2010 compared to $239.9 million for the second quarter of 2009. As a percentage of revenue, these costs increased to 26.3 percent for the second quarter of 2010 from 25.1 percent for the second quarter of 2009. This primarily reflects investments in sales and marketing, increased provisions for incentive compensation, increased project costs related to our ongoing initiatives to restructure our branch operations and to improve customer service at TruGreen LawnCare, increased provisions for certain legal matters at American Home Shield and increased management fees related to the consulting agreements with the Equity Sponsors amended and executed in 2009.

 

Amortization expense was $40.5 million for the second quarter of 2010 compared to $40.4 million for the second quarter of 2009.

 

Non-operating expense totaled $72.3 million for the second quarter of 2010 compared to $71.4 million for the second quarter of 2009. This change includes a $2.4 million decrease in interest and net investment income, offset, in part, by a $1.5 million decrease in interest expense resulting from a decrease in our weighted average long-term debt balance. Interest and net investment income was comprised of the following for the second quarter of 2010 and 2009:

 

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Table of Contents

 

 

 

Three months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Realized gains(1)

 

$

1,604

 

$

2,141

 

Impairments of securities(2)

 

 

(469

)

Deferred compensation trust(3)

 

(810

)

1,203

 

Other(4)

 

202

 

520

 

Interest and net investment income

 

$

996

 

$

3,395

 

 


(1)                                 Represents the net investment gains and the interest and dividend income realized on the American Home Shield investment portfolio.

 

(2)                                 Represents other than temporary declines in the value of certain investments in the American Home Shield investment portfolio.

 

(3)                                 Represents investment (loss) income resulting from a change in the market value of investments within an employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income from continuing operations before income taxes).

 

(4)                                 Represents a portion of the earnings generated by SMAC, our financing subsidiary exclusively dedicated to providing financing to our franchisees and retail customers of our operating units, and interest income on other cash balances.

 

The effective tax rate on income from continuing operations was a benefit of 483.7 percent for the second quarter of 2010 compared to a provision of 51.9 percent for the second quarter of 2009. The benefit in the second quarter of 2010 is primarily the result of a change in the full year projected rate (due to the impairment of goodwill and trade names at TruGreen LandCare) applied to the loss from continuing operations before income taxes for the six months ended June 30, 2010.

 

Restructuring and Merger Related Charges

 

The Company incurred restructuring and Merger related charges of $4.2 million and $5.6 million for the second quarter of 2010 and 2009, respectively. Restructuring and Merger related charges were comprised of the following:

 

 

 

Three months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

TruGreen LawnCare reorganization and restructuring(1)

 

$

2,939

 

$

 

Information technology outsourcing(2)

 

 

4,187

 

Merger related charges(3)

 

1,005

 

1,154

 

Other

 

223

 

243

 

Total restructuring and Merger related charges

 

$

4,167

 

$

5,584

 

 


(1)                                  Represents restructuring charges related to a reorganization of field leadership and a restructuring of branch operations. For the second quarter of 2010, these costs included consulting fees of $1.9 million and severance, lease termination and other costs of $1.0 million. In connection with the restructuring of branch operations, we expect to incur cash charges through the fourth quarter of 2010 related to, among other things, employee retention, severance costs and consulting fees. Such charges are expected to amount to an additional $2.9 million, pre-tax, and will be recorded as restructuring charges in the condensed consolidated statement of operations as incurred.

 

(2)                                  On December 11, 2008, the Company entered into an agreement with IBM pursuant to which IBM provides information technology operations and applications development services to the Company. These services were phased in during the first half of 2009. For the second quarter of 2009, these costs included transition fees paid to IBM of $3.4 million, employee retention and severance costs of $0.4 million and consulting and other costs of $0.4 million.

 

(3)                                  Includes severance, retention, legal fees and other costs associated with the Merger.

 

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Impairment of Goodwill and Trade Names

 

During the second quarter of 2010, the Company recorded a non-cash impairment charge of $46.9 million to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of an interim impairment test of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further details.

 

Key Performance Indicators

 

The table below presents selected operating metrics related to customer counts and customer retention for the three largest revenue generating businesses in the Company. These measures are presented on a rolling, twelve-month basis in order to avoid seasonal anomalies.

 

 

 

Key Performance Indicators
as of June 30,

 

 

 

2010

 

2009

 

TruGreen LawnCare—

 

 

 

 

 

Growth (Reduction) in Full Program Accounts

 

3

%

(3

)%

Customer Retention Rate

 

70.9

%

68.3

%

Terminix—

 

 

 

 

 

Growth in Pest Control Customers

 

2

%

1

%

Pest Control Customer Retention Rate

 

79.7

%

77.9

%

Growth (Reduction) in Termite Customers

 

0

%

(1

)%

Termite Customer Retention Rate

 

86.2

%

86.2

%

American Home Shield—

 

 

 

 

 

Growth (Reduction) in Home Service Contracts

 

5

%

(3

)%

Customer Retention Rate

 

65.6

%

62.6

%

 

Segment Reviews for the Second Quarter 2010 Compared to 2009

 

The following business segment reviews should be read in conjunction with the required footnote disclosures presented in the Notes to the condensed consolidated financial statements. This disclosure provides a reconciliation of segment operating income to income from continuing operations before income taxes, with net non-operating expenses as the only reconciling item. The operating income, EBITDA, Adjusted EBITDA, and Comparable Operating Performance for each reportable segment have been revised to reflect the Company’s revised allocation methodology for all periods presented. See Note 14 to the condensed consolidated financial statements for further information.

 

The Company uses Adjusted EBITDA and Comparable Operating Performance to facilitate operating performance comparisons from period to period. Adjusted EBITDA and Comparable Operating Performance are supplemental measures of the Company’s performance that are not required by, or presented in accordance with, GAAP. Adjusted EBITDA and Comparable Operating Performance are not measurements of the Company’s financial performance under GAAP and should not be considered as alternatives to net income or any other performance measures derived in accordance with GAAP or as alternatives to net cash provided by operating activities or any other measures of the Company’s cash flow or liquidity. “Adjusted EBITDA” means net income (loss) before net income (loss) from discontinued operations; provision (benefit) for income taxes; other expense; gain on extinguishment of debt; interest expense and interest and net investment loss (income); and depreciation and amortization expense; as well as adding back interest and net investment loss (income), residual value guarantee charge and non-cash goodwill and trade name impairment. “Comparable Operating Performance” is calculated by adding back to Adjusted EBITDA an amount equal to the non-cash stock-based compensation expense and non-cash effects on Adjusted EBITDA attributable to the application of purchase accounting in connection with the Merger.

 

The Company believes Adjusted EBITDA facilitates company-to-company operating performance comparisons by backing out potential differences caused by variations in capital structures (affecting net interest income and expense), taxation and the age and book depreciation of facilities and equipment (affecting relative depreciation expense), which may vary for different companies for reasons unrelated to operating performance. In addition, the Company excludes residual value guarantee charges that do not result in additional cash payments to exit the facility at the end of the lease term. The Company uses Comparable Operating Performance as a supplemental measure to assess the Company’s performance because it excludes non-cash stock-based compensation expense and non-cash effects on Adjusted EBITDA attributable to the application of purchase accounting in connection with the Merger. The Company presents Comparable Operating Performance because it believes that it is useful for investors, analysts and other interested parties in their analysis of the Company’s operating results.

 

The Company believes Comparable Operating Performance, which excludes the impact of purchase accounting and non-cash stock-based compensation expense adjustments, is useful to investors. The exclusion of the impact of these items facilitates a comparison of operating results from periods pre-dating the Merger transaction with the Equity Sponsors with periods subsequent to the Merger. The purchase accounting charges were not present prior to the Merger. In addition, charges relating to non-cash stock-

 

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Table of Contents

 

based compensation expense prior to the Merger were computed under different plans and formulas than charges subsequent to the Merger. Moreover, such charges are non-cash and the exclusion of the impact of these items from Comparable Operating Performance allows investors to understand the current period results of operations of the business on a comparable basis with previous periods and, secondarily, gives the investors added insight into cash earnings available to service the Company’s debt. We believe this to be of particular importance to the Company’s public investors, which are debt holders. The Company also believes that the exclusion of the impact of purchase accounting and non-cash stock-based compensation expense may provide an additional means for comparing the Company’s performance to the performance of other companies by eliminating the impact of differently structured equity-based long-term incentive plans (although care must be taken in making any such comparison, as there may be inconsistencies among companies in the manner of computing similarly titled financial measures).

 

Adjusted EBITDA and Comparable Operating Performance are not necessarily comparable to other similarly titled financial measures of other companies due to the potential inconsistencies in the method of calculation.

 

Adjusted EBITDA and Comparable Operating Performance have limitations as analytical tools, and should not be considered in isolation or as substitutes for analyzing the Company’s results as reported under GAAP. Some of these limitations are:

 

·                  Adjusted EBITDA and Comparable Operating Performance do not reflect changes in, or cash requirements for, the Company’s working capital needs;

 

·                  Adjusted EBITDA and Comparable Operating Performance do not reflect the Company’s interest expense or the cash requirements necessary to service interest or principal payments on the Company’s debt;

 

·                  Adjusted EBITDA and Comparable Operating Performance do not reflect the Company’s tax expense or the cash requirements to pay the Company’s taxes;

 

·                  Adjusted EBITDA and Comparable Operating Performance do not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments;

 

·                  Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and Adjusted EBITDA and Comparable Operating Performance do not reflect any cash requirements for such replacements;

 

·                  Other companies in the Company’s industries may calculate Adjusted EBITDA and Comparable Operating Performance differently, limiting their usefulness as comparative measures; and

 

·                  Comparable Operating Performance does not include the impact of purchase accounting and non-cash stock-based compensation expense, the latter exclusion may cause the overall compensation cost of the business to be understated.

 

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Table of Contents

 

Operating revenues and Comparable Operating Performance by operating segment are as follows:

 

 

 

Three months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Operating Revenue:

 

 

 

 

 

TruGreen LawnCare

 

$

378,642

 

$

348,403

 

TruGreen LandCare

 

63,463

 

69,433

 

Terminix

 

323,393

 

307,375

 

American Home Shield

 

183,792

 

179,823

 

ServiceMaster Clean

 

32,034

 

30,581

 

Other Operations and Headquarters

 

21,738

 

21,677

 

Total Operating Revenue

 

$

1,003,062

 

$

957,292

 

Comparable Operating Performance:

 

 

 

 

 

TruGreen LawnCare

 

$

78,577

 

$

63,192

 

TruGreen LandCare

 

(855

)

3,472

 

Terminix

 

85,091

 

81,210

 

American Home Shield

 

33,775

 

41,118

 

ServiceMaster Clean

 

14,745

 

14,222

 

Other Operations and Headquarters

 

(25,140

)

(22,748

)

Total Comparable Operating Performance

 

$

186,193

 

$

180,466

 

 

 

 

 

 

 

Memo: Items included in Comparable Operating Performance:

 

 

 

 

 

Restructuring and Merger related charges(1)

 

$

4,167

 

$

5,584

 

Management fee(2)

 

$

1,875

 

$

500

 

 

 

 

 

 

 

Memo: Items excluded from Comparable Operating Performance:

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations

 

$

(326

)

$

(177

)

 


(1)                                 Represents (i) restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare and information technology outsourcing at Other Operations and Headquarters and (ii) Merger related charges.

 

(2)                                 Represents management and consulting fees payable to certain related parties. See Note 15 to the condensed consolidated financial statements for further information on management and consulting fees.

 

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Table of Contents

 

The following table presents reconciliations of operating income, the most directly comparable financial measure under GAAP, to Adjusted EBITDA and Comparable Operating Performance for the periods presented.

 

 

(in thousands)

 

TruGreen
LawnCare

 

TruGreen
LandCare

 

Terminix

 

American
Home
Shield

 

Service
Master
Clean

 

Other
Operations
and
Headquarters

 

Total

 

Three Months Ended June 30, 2010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

52,606

 

$

(50,572

)

$

68,755

 

$

21,360

 

$

12,572

 

$

(30,205

)

$

74,516

 

Depreciation and amortization expense

 

22,536

 

2,987

 

16,386

 

10,850

 

1,789

 

3,395

 

57,943

 

EBITDA

 

75,142

 

(47,585

)

85,141

 

32,210

 

14,361

 

(26,810

)

132,459

 

Interest and net investment income (2)

 

 

 

 

1,603

 

 

(607

)

996

 

Residual value guarantee charge(3)

 

3,448

 

 

 

 

384

 

96

 

3,928

 

Non-cash goodwill and trade name impairment(4)

 

 

46,884

 

 

 

 

 

46,884

 

Adjusted EBITDA

 

78,590

 

(701

)

85,141

 

33,813

 

14,745

 

(27,321

)

184,267

 

Non-cash stock-based compensation expense

 

 

 

 

 

 

2,181

 

2,181

 

Non-cash credits attributable to purchase accounting(5)

 

(13

)

(154

)

(50

)

(38

)

 

 

(255

)

Comparable Operating Performance

 

$

78,577

 

$

(855

)

$

85,091

 

$

33,775

 

$

14,745

 

$

(25,140

)

$

186,193

 

Memo: Items included in Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restructuring and Merger related charges(6)

 

$

2,939

 

$

87

 

$

32

 

$

 

$

 

$

1,109

 

$

4,167

 

Management fee(7)

 

$

 

$

 

$

 

$

 

$

 

$

1,875

 

$

1,875

 

Memo: Items excluded from Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations(8)

 

$

 

$

 

$

 

$

 

$

 

$

(326

)

$

(326

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended June 30, 2009

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

41,055

 

$

591

 

$

65,381

 

$

28,750

 

$

12,139

 

$

(29,911

)

$

118,005

 

Depreciation and amortization expense

 

22,166

 

3,044

 

15,929

 

10,645

 

2,083

 

3,473

 

57,340

 

EBITDA

 

63,221

 

3,635

 

81,310

 

39,395

 

14,222

 

(26,438

)

175,345

 

Interest and net investment income(2)

 

 

 

 

1,672

 

 

1,723

 

3,395

 

Adjusted EBITDA

 

63,221

 

3,635

 

81,310

 

41,067

 

14,222

 

(24,715

)

178,740

 

Non-cash stock-based compensation expense

 

 

 

 

 

 

1,967

 

1,967

 

Non-cash (credits) charges attributable to purchase accounting(5)

 

(29

)

(163

)

(100

)

51

 

 

 

(241

)

Comparable Operating Performance

 

$

63,192

 

$

3,472

 

$

81,210

 

$

41,118

 

$

14,222

 

$

(22,748

)

$

180,466

 

Memo: Items included in Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restructuring and Merger related (credits) charges(6)

 

$

 

$

(21

)

$

(69

)

$

36

 

$

 

$

5,638

 

$

5,584

 

Management fee(7)

 

$

 

$

 

$

 

$

 

$

 

$

500

 

$

500

 

Memo: Items excluded from Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations(8)

 

$

 

$

 

$

 

$

 

$

 

$

(177

)

$

(177

)

 

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Table of Contents

 


(1)                                  Presented below is a reconciliation of total segment operating income to net income.

 

 

 

Three months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Total Segment Operating Income

 

$

74,516

 

$

118,005

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

73,169

 

74,656

 

Interest and net investment income

 

(996

)

(3,395

)

Other expense

 

176

 

179

 

Income from Continuing Operations before Income Taxes

 

2,167

 

46,565

 

(Benefit) Provision for income taxes

 

(10,482

)

24,173

 

Income from Continuing Operations

 

12,649

 

22,392

 

Loss from discontinued operations, net of income taxes

 

(205

)

(107

)

Net Income

 

$

12,444

 

$

22,285

 

 

(2)                                 Interest and net investment income is primarily comprised of investment income and realized gain (loss) on our American Home Shield segment investment portfolio. Cash, short-term and long-term marketable securities associated with regulatory requirements in connection with American Home Shield and for other purposes totaled $278.7 million as of June 30, 2010. American Home Shield interest and net investment income was $1.6 million and $1.7 million for the second quarter of 2010 and 2009, respectively. The balance of interest and net investment income primarily relates to (i) a portion of the earnings generated by SMAC, (ii) investment income (loss) from our employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income from continuing operations before income taxes) and (iii) interest income on other cash balances.

 

(3)                                  Represents residual value guarantee charges related to a synthetic lease for operating properties that do not result in additional cash payments to exit the facility at the end of the lease term. In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $9.1 million in the first six months of 2010 (of which $3.9 million was recorded in the second quarter) related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

(4)                                Represents a non-cash impairment charge of $46.9 million recorded in the second quarter of 2010 to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of the Company’s interim impairment test of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further information.

 

(5)                                The Merger was accounted for using purchase accounting. This adjustment represents the aggregate, non-cash adjustments (other than amortization and depreciation) attributable to the application of purchase accounting.

 

(6)                                 Represents (i) restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare and information technology outsourcing at Other Operations and Headquarters and (ii) Merger related charges.

 

(7)                                 Represents management and consulting fees payable to certain related parties. See Note 15 to the condensed consolidated financial statements for further information on management and consulting fees.

 

(8)                                 There are no adjustments necessary to reconcile operating loss from discontinued operations, the most directly comparable financial measure under GAAP, to Adjusted EBITDA or Comparable Operating Performance from discontinued operations for the second quarter of 2010 and 2009.

 

TruGreen LawnCare Segment

 

The TruGreen LawnCare segment, which includes lawn, tree and shrub care services, reported an 8.7 percent increase in revenue, a 28.1 percent increase in operating income and a 24.3 percent improvement in Comparable Operating Performance for the second quarter of 2010 compared to 2009. The revenue and Comparable Operating Performance results were favorably impacted by a delay in the timing of service delivery from the first quarter into the second quarter of 2010 as a result of the unfavorable weather conditions experienced in the first quarter in almost all areas of the country. The revenue results also reflect a 2.5 percent increase in customer counts, higher sales of expanded services to existing customers, lower discounts and improved price realization. The increase in customer counts was driven by a 260 basis point improvement in the customer retention rate and an increase in new unit sales generated in our neighborhood selling channel. Customer service remains the key focus for TruGreen LawnCare to drive

 

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continued improvement in customer retention in 2010.

 

TruGreen LawnCare’s Comparable Operating Performance improved $15.4 million for the second quarter of 2010 compared to 2009, which includes the impact of a $2.9 million increase in restructuring charges related to a reorganization of field leadership and a restructuring of branch operations. TruGreen LawnCare’s improved Comparable Operating Performance also reflects reduced fuel and fertilizer costs, offset, in part, by investments in sales and marketing and increased project costs related to our ongoing initiatives to restructure our branch operations and to improve customer service.

 

TruGreen LandCare Segment

 

The TruGreen LandCare segment, which includes landscape maintenance services, reported an 8.6 percent decrease in revenue, a $51.2 million decrease in operating income and a 124.6 percent decline in Comparable Operating Performance for the second quarter of 2010 compared to 2009. The decrease in revenue included a 10.1 percent decrease in base contract maintenance revenue and an 8.0 percent decrease in enhancement revenue. Revenue trends were primarily impacted by contract cancellations and pricing concessions granted in 2009 and 2010 to offset the impacts of a difficult economic environment. However, the ratio of enhancement revenue to base contract maintenance revenue for the second quarter of 2010 increased 120 basis points as compared to 2009.

 

TruGreen LandCare’s $51.2 million decline in operating income includes a non-cash impairment charge of $46.9 million to reduce the carrying value of goodwill and trade names to their estimated fair value as further described in Note 5 to the condensed consolidated financial statements. TruGreen LandCare’s Comparable Operating Performance declined $4.3 million for the second quarter of 2010 compared to 2009, which also reflects decreased labor efficiencies resulting from increased technician overtime, offset, in part, by reduced fuel costs.

 

Terminix Segment

 

The Terminix segment, which includes termite and pest control services and sales of pest control products, reported a 5.2 percent increase in revenue, a 5.2 percent increase in operating income and a 4.8 percent improvement in Comparable Operating Performance for the second quarter of 2010 compared to 2009. The segment’s overall revenue results reflected growth in termite and pest control revenues, as well as increased sales of products of $7.6 million. Termite revenues increased 1.3 percent for the second quarter of 2010 compared to 2009, due to an increase in new unit sales, while customer retention remained flat year over year. Pest control revenues increased 4.3 percent for the second quarter of 2010 compared to 2009, reflecting a 2.4 percent increase in customer counts due to a 180 basis point improvement in the customer retention rate and an increase in new unit sales.

 

Terminix’s Comparable Operating Performance improved $3.9 million for the second quarter of 2010 compared to 2009, which also reflects reduced fuel costs and the favorable impact of acquiring assets in connection with exiting certain fleet leases, offset, in part, by investments in sales and marketing and increased provisions for incentive compensation.

 

American Home Shield Segment

 

The American Home Shield segment, which provides home service contracts to consumers that cover heating, ventilation, air conditioning, plumbing and other systems and appliances, reported a 2.2 percent increase in revenue, a 25.7 percent decrease in operating income and a 17.9 percent decline in Comparable Operating Performance for the second quarter of 2010 compared to 2009. The increase in revenue reflects a 5.0 percent increase in customer counts and improved price realization. The increase in customer counts was driven by an increase in new unit sales and a 300 basis point improvement in customer retention. The second quarter revenue results were adversely impacted by a difference between years in the timing of revenue recognition. American Home Shield recognizes revenue over the contract period in proportion to the expected direct costs. However, in the second quarter of 2010, seasonal contract claims significantly exceeded historical averages, and the Company has concluded these claims will result in a full year reduction in American Home Shield’s planned operating income and Comparable Operating Performance. As a result, in the second quarter of 2010, the Company did not adjust the timing of revenue recognition related to the unusual volume of seasonal contract claims. In the second quarter of 2009, revenue was recognized in proportion with the direct costs incurred.

 

American Home Shield’s Comparable Operating Performance declined $7.3 million for the second quarter of 2010 compared to 2009, which includes a 5.9 percent increase in contract claims costs driven by an increase in seasonal contract claims. American Home Shield’s Comparable Operating Performance also reflects increased provisions for certain legal matters and investments in consumer sales programs.

 

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ServiceMaster Clean Segment

 

The ServiceMaster Clean segment, which provides residential and commercial disaster restoration and cleaning services through franchisees primarily under the ServiceMaster and ServiceMaster Clean brand names, on-site furniture repair and restoration services primarily under the Furniture Medic brand name and home inspection services primarily under the AmeriSpec brand name, reported a 4.8 percent increase in revenue, a 3.6 percent increase in operating income and a 3.7 percent improvement in Comparable Operating Performance for the second quarter of 2010 compared to 2009. Trends in revenue reflect an increase in national janitorial accounts and other revenues.

 

ServiceMaster Clean’s Comparable Operating Performance improved $0.5 million for the second quarter of 2010 compared to 2009, primarily reflecting the impact of increased revenues.

 

Other Operations and Headquarters Segment

 

This segment includes the operations of Merry Maids, SMAC and the Company’s headquarters functions. The segment reported comparable revenue, a 1.0 percent increase in operating loss and a 10.5 percent decline in Comparable Operating Performance for the second quarter of 2010 compared to 2009. The Merry Maids operations reported comparable revenue, a 20.5 percent increase in operating income and a 15.1 percent improvement in Comparable Operating Performance for the second quarter of 2010 compared to 2009.

 

The segment’s Comparable Operating Performance declined $2.4 million for the second quarter of 2010 compared to 2009, which includes the impact of a $1.4 million increase in management and consulting fees payable to the Equity Sponsors and increased provisions for incentive compensation in 2010, due primarily to the reversal of a $4.4 million reserve for cash awards in 2009 related to a long-term incentive plan as certain performance measures under the plan were not achieved. These factors were offset, in part, by a $4.5 million decrease in restructuring and Merger related charges. Comparable Operating Performance for Merry Maids improved $0.7 million for the second quarter of 2010 compared to 2009, which reflects reduced overhead spending.

 

Discontinued Operations

 

The components of loss from discontinued operations, net of income taxes for the second quarter of 2010 and 2009 are as follows:

 

 

 

Three months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Operating loss

 

$

(326

)

$

(177

)

Interest expense

 

 

 

Loss from discontinued operations, before income taxes

 

(326

)

(177

)

Benefit for income taxes

 

(121

)

(70

)

Loss from discontinued operations, net of income taxes

 

$

(205

)

$

(107

)

 

There are no adjustments necessary to reconcile operating loss from discontinued operations to Adjusted EBITDA or Comparable Operating Performance from discontinued operations for the second quarter of 2010 and 2009.

 

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Six Months Ended June 30, 2010 Compared to 2009

 

The Company reported revenue of $1,642.5 million for the six months ended June 30, 2010, a $39.3 million, or 2.4 percent, increase compared to 2009. The revenue increase was driven by the results of our business units as described in “Segment Reviews for the Six Months Ended June 30, 2010 Compared to 2009”.

 

Operating income was $83.2 million for the six months ended June 30, 2010 compared to $146.7 million for the six months ended June 30, 2009. Loss from continuing operations before income taxes was $59.5 million for the six months ended June 30, 2010 compared to income from continuing operations before income taxes of $39.7 million for the six months ended June 30, 2009. The decrease in income from continuing operations before income taxes of $99.3 million reflects the net effect of:

 

(In millions)

 

 

 

Interest expense(1)

 

$

5.5

 

Interest and net investment income(2)

 

4.9

 

Restructuring and Merger related charges(3)

 

6.3

 

Non-cash goodwill and trade name impairment(4)

 

(46.9

)

Gain on extinguishment of debt(5)

 

(46.1

)

Management fee(6)

 

(2.8

)

Residual value guarantee charge(7)

 

(9.1

)

Segment results(8)

 

(11.1

)

 

 

$

(99.3

)

 


(1)                                 Represents a decrease in interest expense as a result of a decrease in our weighted average long-term debt balance as compared to the six months ended June 30, 2009.

 

(2)                                 As further described in “Operating and Non-Operating Expenses”, represents an increase in interest and net investment income.

 

(3)                                 Represents the net positive effect of (i) an increase in restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare, (ii) a decrease in restructuring charges related to a branch optimization project at Terminix, (iii) a decrease in restructuring charges related to an information technology outsourcing at Other Operations and Headquarters and (iv) a decrease in Merger related charges.

 

(4)                                 Represents a non-cash impairment charge of $46.9 million recorded in the second quarter of 2010 to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of the Company’s interim impairment testing of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further information.

 

(5)                                 Represents the gain on extinguishment of debt recorded in the six months ended June 30, 2009 related to the completion of open market purchases of $89.0 million in face value of the Company’s Permanent Notes. There were no open market or other purchases of Permanent Notes by the Company in the six months ended June 30, 2010.

 

(6)                                  Represents an increase in management and consulting fees payable to certain related parties. A management fee is payable to CD&R pursuant to a consulting agreement under which CD&R provides the Company with on-going consulting and management advisory services in exchange for an annual management fee of $6.25 million, which is payable quarterly. On July 30, 2009, the annual management fee payable under the consulting agreement with CD&R was increased from $2.0 million to $6.25 million in order to align the fee structure with current market rates. Under this agreement, the Company recorded a management fee of $3.2 million and $1.0 million for the six months ended June 30, 2010 and 2009, respectively. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to CD&R in the third quarter of 2009.

 

In addition, in August 2009, the Company entered into consulting agreements with Citigroup, BAS and JPMorgan, each of which is an Equity Sponsor or an affiliate of an Equity Sponsor. Under the consulting agreements, Citigroup, BAS and JPMorgan each provide the Company with on-going consulting and management advisory services through June 30, 2016 or the earlier termination of the existing consulting agreement between the Company and CD&R. The Company pays annual management fees of $0.5 million, $0.5 million and $0.25 million to Citigroup, BAS and JPMorgan, respectively. The Company recorded consulting fees related to these agreements of $0.6 million for the six months ended June 30, 2010. The full year management fee was applied in 2009, and the incremental fees relating to the first three quarters of 2009 were recorded and paid to Citigroup, BAS and JPMorgan in the third quarter of 2009.

 

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(7)                                  Represents residual value guarantee charges related to a synthetic lease for operating properties that do not result in additional cash payments to exit the facility at the end of the lease term. In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $9.1 million in the first six months of 2010 related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

(8)                                 Represents a net decrease in income from continuing operations before income taxes, interest expense, interest and net investment income, gain on extinguishment of debt, restructuring and Merger related charges, non-cash goodwill and trade name impairment, residual value guarantee charge and management fee, reflecting the decline in results at TruGreen LandCare, American Home Shield and Other Operations and Headquarters, offset, in part, by the improvement in results at Terminix, TruGreen LawnCare and ServiceMaster Clean as described in “Segment Reviews for the Six Months Ended June 30, 2010 Compared to 2009”.

 

Operating and Non-Operating Expenses

 

The Company reported cost of services rendered and products sold of $976.1 million for the six months ended June 30, 2010 compared to $947.8 million for the six months ended June 30, 2009. As a percentage of revenue, these costs increased to 59.4 percent for the six months ended June 30, 2010 from 59.1 percent for the six months ended June 30, 2009. This primarily reflects the impact of residual value guarantee charges at TruGreen LawnCare, decreased labor efficiencies at TruGreen LandCare, increased provisions for certain legal matters at Terminix and increased frequency of contract claims costs at American Home Shield, offset, in part, by reduced fuel costs, as well as reduced fertilizer costs at TruGreen LawnCare and favorable termite damage claim trends at Terminix.

 

The Company reported selling and administrative expenses of $447.3 million for the six months ended June 30, 2010 compared to $413.7 million for the six months ended June 30, 2009. As a percentage of revenue, these costs increased to 27.2 percent for the six months ended June 30, 2010 from 25.8 percent for the six months ended June 30, 2009. This primarily reflects investments in sales and marketing, increased provisions for incentive compensation, increased project costs related to our ongoing initiatives to restructure our branch operations and to improve customer service at TruGreen LawnCare, increased provisions for certain legal matters at American Home Shield and increased management fees related to the consulting agreements with the Equity Sponsors amended and executed in 2009.

 

Amortization expense was $80.9 million for the six months ended June 30, 2010 compared to $80.7 million for the six months ended June 30, 2009.

 

Non-operating expense totaled $142.7 million for the six months ended June 30, 2010 compared to $107.0 million for the six months ended June 30, 2009. This change includes a $46.1 million gain on extinguishment of debt recorded in the six months ended June 30, 2009, offset, in part, by a $5.5 million decrease in interest expense resulting from a decrease in our weighted average long-term debt balance and a $4.9 million increase in interest and net investment income. Interest and net investment income was comprised of the following for the six months ended June 30, 2010 and 2009:

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Realized gains(1)

 

$

3,229

 

$

2,761

 

Impairments of securities(2)

 

 

(5,854

)

Deferred compensation trust(3)

 

(373

)

502

 

Other(4)

 

642

 

1,225

 

Interest and net investment income (loss)

 

$

3,498

 

$

(1,366

)

 


(1)                                 Represents the net investment gains and the interest and dividend income realized on the American Home Shield investment portfolio.

 

(2)                                 Represents other than temporary declines in the value of certain investments in the American Home Shield investment portfolio.

 

(3)                                 Represents investment (loss) income resulting from a change in the market value of investments within an employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income from continuing operations before income taxes).

 

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(4)                                 Represents a portion of the earnings generated by SMAC and interest income on other cash balances.

 

The effective tax rate on income from continuing operations was a benefit of 67.0 percent for the six months ended June 30, 2010 compared to a provision of 41.8 percent for the six months ended June 30, 2009. The benefit for the six months ended June 30, 2010 is primarily the result of a change in the full year projected rate (due to the impairment of goodwill and trade names at TruGreen LandCare) applied to the loss from continuing operations before income taxes for the six months ended June 30, 2010.

 

Restructuring and Merger Related Charges

 

The Company incurred restructuring and Merger related charges of $8.1 million and $14.4 million for the six months ended June 30, 2010 and 2009, respectively. Restructuring and Merger related charges were comprised of the following:

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

TruGreen LawnCare reorganization and restructuring(1)

 

$

5,962

 

$

 

Information technology outsourcing(2)

 

 

9,461

 

Terminix branch optimization(3)

 

 

3,219

 

Merger related charges(4)

 

1,136

 

1,448

 

Other

 

993

 

233

 

Total restructuring and Merger related charges

 

$

8,091

 

$

14,361

 

 


(1)                                  Represents restructuring charges related to a reorganization of field leadership and a restructuring of branch operations. For the six months ended June 30, 2010, these costs included consulting fees of $3.8 million and severance, lease termination and other costs of $2.2 million. In connection with the restructuring of branch operations, we expect to incur cash charges through the fourth quarter of 2010 related to, among other things, employee retention, severance costs and consulting fees. Such charges are expected to amount to an additional $2.9 million, pre-tax, and will be recorded as restructuring charges in the condensed consolidated statement of operations as incurred.

 

(2)                                  On December 11, 2008, the Company entered into an agreement with IBM pursuant to which IBM provides information technology operations and applications development services to the Company. These services were phased in during the first half of 2009. For the six months ended June 30, 2009, these costs included transition fees paid to IBM of $7.2 million, employee retention and severance costs of $1.3 million and consulting and other costs of $1.0 million.

 

(3)                                  Represents restructuring charges related to a branch optimization project. For the six months ended June 30, 2009, these costs included lease termination costs of $2.8 million and severance costs of $0.4 million.

 

(4)                                  Includes severance, retention, legal fees and other costs associated with the Merger.

 

Impairment of Goodwill and Trade Names

 

During the second quarter of 2010, the Company recorded a non-cash impairment charge of $46.9 million to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of an interim impairment test of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further information.

 

Segment Reviews for the Six Months Ended June 30, 2010 Compared to 2009

 

The following business segment reviews should be read in conjunction with the required footnote disclosures presented in the Notes to the condensed consolidated financial statements. This disclosure provides a reconciliation of segment operating income to income from continuing operations before income taxes, with net non-operating expenses as the only reconciling item. As noted in segment reviews for the second quarter 2010 compared to 2009, the Company uses Adjusted EBITDA and Comparable Operating Performance to facilitate operating performance comparisons from period to period. The operating income, EBITDA, Adjusted EBITDA, and Comparable Operating Performance for each reportable segment have been revised to reflect the Company’s revised allocation methodology for all periods presented. See Note 14 to the condensed consolidated financial statements for further information.

 

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Table of Contents

 

Operating revenues and Comparable Operating Performance by operating segment are as follows:

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Operating Revenue:

 

 

 

 

 

TruGreen LawnCare

 

$

502,724

 

$

483,069

 

TruGreen LandCare

 

122,263

 

136,318

 

Terminix

 

594,310

 

570,536

 

American Home Shield

 

316,997

 

310,691

 

ServiceMaster Clean

 

64,296

 

60,737

 

Other Operations and Headquarters

 

41,880

 

41,868

 

Total Operating Revenue

 

$

1,642,470

 

$

1,603,219

 

Comparable Operating Performance:

 

 

 

 

 

TruGreen LawnCare

 

$

65,983

 

$

67,762

 

TruGreen LandCare

 

5,118

 

14,246

 

Terminix

 

154,072

 

146,764

 

American Home Shield

 

52,795

 

54,043

 

ServiceMaster Clean

 

29,684

 

28,238

 

Other Operations and Headquarters

 

(47,015

)

(49,069

)

Total Comparable Operating Performance

 

$

260,637

 

$

261,984

 

 

 

 

 

 

 

Memo: Items included in Comparable Operating Performance:

 

 

 

 

 

Restructuring and Merger related charges(1)

 

$

8,091

 

$

14,361

 

Management fee(2)

 

$

3,750

 

$

1,000

 

 

 

 

 

 

 

Memo: Items excluded from Comparable Operating Performance:

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations

 

$

(944

)

$

(441

)

 


(1)                                 Represents (i) restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare, a branch optimization project at Terminix and information technology outsourcing at Other Operations and Headquarters and (ii) Merger related charges.

 

(2)                                 Represents management and consulting fees payable to certain related parties. See Note 15 to the condensed consolidated financial statements for further information on management and consulting fees.

 

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Table of Contents

 

The following table presents reconciliations of operating income, the most directly comparable financial measure under GAAP, to Adjusted EBITDA and Comparable Operating Performance for the periods presented.

 

(in thousands)

 

TruGreen
LawnCare

 

TruGreen
LandCare

 

Terminix

 

American
Home
Shield

 

Service
Master
Clean

 

Other
Operations
and
Headquarters

 

Total

 

Six months ended June 30, 2010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

13,518

 

$

(47,229

)

$

121,735

 

$

28,468

 

$

25,244

 

$

(58,573

)

$

83,163

 

Depreciation and amortization expense

 

44,511

 

5,775

 

32,450

 

21,137

 

3,584

 

6,736

 

114,193

 

EBITDA

 

58,029

 

(41,454

)

154,185

 

49,605

 

28,828

 

(51,837

)

197,356

 

Interest and net investment income (2)

 

 

 

 

3,228

 

 

270

 

3,498

 

Residual value guarantee charge(3)

 

7,982

 

 

 

 

856

 

213

 

9,051

 

Non-cash goodwill and trade name impairment(4)

 

 

46,884

 

 

 

 

 

46,884

 

Adjusted EBITDA

 

66,011

 

5,430

 

154,185

 

52,833

 

29,684

 

(51,354

)

256,789

 

Non-cash stock-based compensation expense

 

 

 

 

 

 

4,339

 

4,339

 

Non-cash credits attributable to purchase accounting(5)

 

(28

)

(312

)

(113

)

(38

)

 

 

(491

)

Comparable Operating Performance

 

$

65,983

 

$

5,118

 

$

154,072

 

$

52,795

 

$

29,684

 

$

(47,015

)

$

260,637

 

Memo: Items included in Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restructuring and Merger related charges (credits)(6)

 

$

5,962

 

$

658

 

$

78

 

$

(127

)

$

 

$

1,520

 

$

8,091

 

Management fee(7)

 

$

 

$

 

$

 

$

 

$

 

$

3,750

 

$

3,750

 

Memo: Items excluded from Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations(8)

 

$

 

$

 

$

 

$

 

$

 

$

(944

)

$

(944

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Six months ended June 30, 2009

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

24,009

 

$

8,631

 

$

115,288

 

$

36,144

 

$

24,124

 

$

(61,513

)

$

146,683

 

Depreciation and amortization expense

 

43,811

 

5,941

 

31,518

 

21,060

 

4,114

 

6,816

 

113,260

 

EBITDA

 

67,820

 

14,572

 

146,806

 

57,204

 

28,238

 

(54,697

)

259,943

 

Interest and net investment (loss) income(2)

 

 

 

 

(3,093

)

 

1,727

 

(1,366

)

Adjusted EBITDA

 

67,820

 

14,572

 

146,806

 

54,111

 

28,238

 

(52,970

)

258,577

 

Non-cash stock-based compensation expense

 

 

 

 

 

 

3,901

 

3,901

 

Non-cash credits attributable to purchase accounting(5)

 

(58

)

(326

)

(42

)

(68

)

 

 

(494

)

Comparable Operating Performance

 

$

67,762

 

$

14,246

 

$

146,764

 

$

54,043

 

$

28,238

 

$

(49,069

)

$

261,984

 

Memo: Items included in Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restructuring and Merger related (credits) charges(6)

 

$

 

$

(51

)

$

3,151

 

$

75

 

$

 

$

11,186

 

$

14,361

 

Management fee(7)

 

$

 

$

 

$

 

$

 

$

 

$

1,000

 

$

1,000

 

Memo: Items excluded from Comparable Operating Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comparable Operating Performance of Discontinued Operations(8)

 

$

 

$

 

$

 

$

 

$

 

$

(441

)

$

(441

)

 

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Table of Contents

 


(1)                                  Presented below is a reconciliation of total segment operating income to net income.

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Total Segment Operating Income

 

$

83,163

 

$

146,683

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

145,850

 

151,322

 

Interest and net investment (income) loss

 

(3,498

)

1,366

 

Gain on extinguishment of debt

 

 

(46,106

)

Other expense

 

347

 

379

 

(Loss) Income from Continuing Operations before Income Taxes

 

(59,536

)

39,722

 

(Benefit) Provision for income taxes

 

(39,902

)

16,618

 

(Loss) Income from Continuing Operations

 

(19,634

)

23,104

 

Loss from discontinued operations, net of income taxes

 

(582

)

(270

)

Net (Loss) Income

 

$

(20,216

)

$

22,834

 

 

(2)                                 Interest and net investment income (loss) is primarily comprised of investment income and realized gain (loss) on our American Home Shield segment investment portfolio. Cash, short-term and long-term marketable securities associated with regulatory requirements in connection with American Home Shield and for other purposes totaled $278.7 million as of June 30, 2010. American Home Shield interest and net investment income (loss) was $3.2 million and ($3.1) million for the six months ended June 30, 2010 and 2009, respectively. The balance of interest and net investment income (loss) primarily relates to (i) a portion of the earnings generated by SMAC, (ii) investment income (loss) from our employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income from continuing operations before income taxes) and (iii) interest income on other cash balances.

 

(3)                                  Represents residual value guarantee charges related to a synthetic lease for operating properties that do not result in additional cash payments to exit the facility at the end of the lease term. In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $9.1 million in the first six months of 2010 related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

(4)                                Represents a non-cash impairment charge of $46.9 million recorded in the second quarter of 2010 to reduce the carrying value of goodwill and trade names at TruGreen LandCare as a result of the Company’s interim impairment test of goodwill and indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further information.

 

(5)                                The Merger was accounted for using purchase accounting. This adjustment represents the aggregate, non-cash adjustments (other than amortization and depreciation) attributable to the application of purchase accounting.

 

(6)                                 Represents (i) restructuring charges related to a reorganization of field leadership and a restructuring of branch operations at TruGreen LawnCare, a branch optimization project at Terminix and information technology outsourcing at Other Operations and Headquarters and (ii) Merger related charges.

 

(7)                                 Represents management and consulting fees payable to certain related parties. See Note 15 to the condensed consolidated financial statements for further information on management and consulting fees.

 

(8)                                 There are no adjustments necessary to reconcile operating loss from discontinued operations, the most directly comparable financial measure under GAAP, to Adjusted EBITDA or Comparable Operating Performance from discontinued operations for the six months ended June 30, 2010 and 2009.

 

TruGreen LawnCare Segment

 

The TruGreen LawnCare segment reported a 4.1 percent increase in revenue, a 43.7 percent decrease in operating income and a 2.6 percent decline in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. The revenue results reflect a 2.5 percent increase in customer counts, higher sales of expanded services to existing customers, lower discounts and improved price realization. The increase in customer counts was driven by a 260 basis point improvement in the customer retention rate and an increase in new unit sales generated in our neighborhood selling channel.

 

TruGreen LawnCare’s Comparable Operating Performance declined $1.8 million for the six months ended June 30, 2010

 

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compared to 2009, which includes the impact of a $6.0 million increase in restructuring charges related to a reorganization of field leadership and a restructuring of branch operations. TruGreen LawnCare’s Comparable Operating Performance also reflects reduced fuel and fertilizer costs, offset, in part, by investments in sales and marketing and increased project costs related to our ongoing initiatives to restructure our branch operations and to improve customer service.

 

TruGreen LandCare Segment

 

The TruGreen LandCare segment reported a 10.3 percent decrease in revenue, a $55.9 million decrease in operating income and a 64.1 percent decline in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. The decline in revenue included an 11.6 percent decrease in base contract maintenance revenue and a 12.0 percent decrease in enhancement revenue. Revenue trends were primarily impacted by contract cancellations and pricing concessions granted in 2009 and 2010 to offset the impacts of a difficult economic environment. The ratio of enhancement revenue to base contract maintenance revenue for the six months ended June 30, 2010 was comparable to 2009.

 

TruGreen LandCare’s $55.9 million decline in operating income includes a non-cash impairment charge of $46.9 million to reduce the carrying value of goodwill and trade names to their estimated fair value as further described in Note 5 to the condensed consolidated financial statements. TruGreen LandCare’s Comparable Operating Performance declined $9.1 million for the six months ended June 30, 2010 compared to 2009, which also reflects decreased labor efficiencies resulting from increased technician overtime, offset, in part, by reduced fuel costs.

 

Terminix Segment

 

The Terminix segment reported a 4.2 percent increase in revenue, a 5.6 percent increase in operating income and a 5.0 percent improvement in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. The segment’s overall revenue results reflected growth in termite and pest control revenues, as well as increased sales of products of $12.6 million. Termite revenues increased 0.8 percent for the six months ended June 30, 2010 compared to 2009, due to an increase in new unit sales, while customer retention remained flat year over year. Pest control revenues increased 3.1 percent for the six months ended June 30, 2010 compared to 2009, reflecting a 2.4 percent increase in customer counts due to a 180 basis point improvement in the customer retention rate and an increase in new unit sales.

 

Terminix’s Comparable Operating Performance improved $7.3 million for the six months ended June 30, 2010 compared to 2009, which includes the impact of a $3.1 million decrease in restructuring charges related to a branch optimization program completed in 2009. Terminix’s Comparable Operating Performance also reflects reduced fuel costs, favorable termite damage claims trends and the favorable impact of acquiring assets in connection with exiting certain fleet leases, offset, in part, by increased provisions for certain legal matters, investments in sales and marketing and increased provisions for incentive compensation.

 

American Home Shield Segment

 

The American Home Shield segment reported a 2.0 percent increase in revenue, a 21.2 percent decrease in operating income and a 2.3 percent decline in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. The increase in revenue reflects a 5.0 percent increase in customer counts and improved price realization. The increase in customer counts was driven by an increase in new unit sales and a 300 basis point improvement in customer retention. The second quarter revenue results were adversely impacted by a difference between years in the timing of revenue recognition. American Home Shield recognizes revenue over the contract period in proportion to the expected direct costs. However, in the first six months of 2010, seasonal contract claims significantly exceeded historical averages, and the Company has concluded these claims will result in a full year reduction in American Home Shield’s planned operating income and Comparable Operating Performance. As a result, in the second quarter of 2010, the Company did not adjust the timing of revenue recognition related to the unusual volume of seasonal contract claims. In the first six months of 2009, revenue was recognized in proportion with the direct costs incurred.

 

American Home Shield’s Comparable Operating Performance declined $1.2 million for the six months ended June 30, 2010 compared to 2009, which includes a $6.3 million increase in interest and net investment income from the American Home Shield investment portfolio (primarily reflecting reductions in impairments of securities) and a 4.9 percent increase in contract claims costs driven by an increase in seasonal contract claims. American Home Shield’s Comparable Operating Performance also reflects increased provisions for certain legal matters and investments in consumer sales programs.

 

ServiceMaster Clean Segment

 

The ServiceMaster Clean segment reported a 5.9 percent increase in revenue, a 4.6 percent increase in operating income and

 

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a 5.1 percent improvement in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. Trends in revenue reflect an increase in national janitorial accounts, product sales to franchisees and other revenues.

 

ServiceMaster Clean’s Comparable Operating Performance improved $1.4 million for the six months ended June 30, 2010 compared to 2009, primarily reflecting the impact of increased revenues.

 

Other Operations and Headquarters Segment

 

This segment includes the operations of Merry Maids, SMAC and the Company’s headquarters functions. The segment reported comparable revenue, a 4.8 percent improvement in operating loss and a 4.2 percent improvement in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009. The Merry Maids operations reported comparable revenue, a 26.8 percent increase in operating income and a 19.6 percent improvement in Comparable Operating Performance for the six months ended June 30, 2010 compared to 2009.

 

The segment’s Comparable Operating Performance improved $2.1 million for the six months ended June 30, 2010 compared to 2009, which includes the impact of a $9.7 million decrease in restructuring and Merger related charges, offset, in part, by a $2.8 million increase in management and consulting fees payable to Equity Sponsors and increased provisions for incentive compensation in 2010, due primarily to the reversal of a $4.4 million reserve for cash awards in 2009 related to a long-term incentive plan as certain performance measures under the plan were not achieved. Comparable Operating Performance for Merry Maids improved $1.7 million for the six months ended June 30, 2010 compared to 2009, which reflects reduced overhead spending.

 

Discontinued Operations

 

The components of loss from discontinued operations, net of income taxes for the six months ended June 30, 2010 and 2009 are as follows:

 

 

 

Six months ended
June 30,

 

(In thousands)

 

2010

 

2009

 

Operating Loss

 

$

(944

)

$

(441

)

Interest expense

 

 

 

Loss from discontinued operations, before income taxes

 

(944

)

(441

)

Benefit for income taxes

 

(362

)

(171

)

Loss from discontinued operations, net of income taxes

 

$

(582

)

$

(270

)

 

There are no adjustments necessary to reconcile operating loss from discontinued operations to Adjusted EBITDA or Comparable Operating Performance from discontinued operations for the six months ended June 30, 2010 and 2009.

 

FINANCIAL POSITION AND LIQUIDITY

 

Cash Flows from Operating Activities from Continuing Operations

 

Net cash provided from operating activities from continuing operations increased $34.7 million to $105.9 million for the six months ended June 30, 2010 compared to $71.2 million for the six months ended June 30, 2009.

 

Net cash provided from operating activities for the six months ended June 30, 2010 was comprised of $140.0 million in earnings as adjusted for non-cash charges, offset, in part, by a $26.2 million increase in cash required for working capital and $7.9 million in cash payments related to restructuring charges. Working capital requirements were impacted by normal seasonal working capital needs. Working capital requirements were adversely impacted by growth in accounts receivable balances due to the timing of services in the second quarter, as well as increases in revenue in service lines with longer than average collection terms. Working capital requirements were also adversely impacted by growth in current income taxes receivable due to the application of the full year projected income tax rate to the loss from continuing operations before income taxes for the six months ended June 30, 2010. Working capital requirements were favorably impacted by increased accruals for residual value guarantee charges related to the synthetic lease, certain legal matters and incentive compensation related to 2010 performance.

 

Net cash provided from operating activities for the six months ended June 30, 2009 was comprised of $129.3 million in earnings as adjusted for non-cash charges, offset in part, by a $48.1 million increase in cash required for working capital and $10.0 million in cash payments related to restructuring charges. The increase in working capital requirements for the six months ended June 30, 2009 was driven primarily by seasonal activity and the timing of interest payments on the Term Facilities.

 

Cash Flows from Investing Activities from Continuing Operations

 

Net cash used for investing activities from continuing operations was $57.1 million for the six months ended June 30, 2010 compared to $41.4 million for the six months ended June 30, 2009.

 

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Capital expenditures increased to $40.4 million for the six months ended June 30, 2010 from $38.9 million for the six months ended June 30, 2009 and included vehicle purchases of $15.6 million, recurring capital needs and information technology projects. The Company anticipates that capital expenditures, excluding vehicle fleet purchases, for 2010 will range from $55.0 million to $65.0 million, reflecting recurring needs and the continuation of investments in information systems and productivity enhancing operating systems. The Company’s capital requirement for fleet vehicles for 2010 is expected to range from $50.0 million to $60.0 million. As further discussed in “Liquidity”, the Company made a net cash payment of $43.2 million in July 2010 in connection with exiting certain real estate leases. The Company has no additional material capital commitments at this time.

 

Cash payments for acquisitions, excluding the Merger, for the six months ended June 30, 2010 totaled $14.8 million, compared with $7.3 million for the six months ended June 30, 2009. Consideration paid for acquisitions consisted of cash payments and debt payable to sellers. The Company expects to continue its acquisition program at Terminix, TruGreen LawnCare and Merry Maids.

 

The change in notes receivable, financial investments and securities for the six months ended June 30, 2010 compared to December 31, 2009 reflects a decrease in net sales of certain marketable securities.

 

Cash Flows from Financing Activities from Continuing Operations

 

Net cash used for financing activities from continuing operations was $12.1 million for the six months ended June 30, 2010 compared to $65.2 million for the six months ended June 30, 2009. During the six months ended June 30, 2010, the Company borrowed $10.0 million and made scheduled principal payments of long-term debt of $22.1 million. During the six months ended June 30, 2009, the Company completed open market purchases of $89.0 million in face value of the Permanent Notes for a cost of $41.0 million. The Company also made scheduled principal payments of long-term debt of $23.8 million during the six months ended June 30, 2009.

 

Liquidity

 

The Company is highly leveraged, and a very substantial portion of the Company’s liquidity needs arise from debt service on indebtedness incurred in connection with the Merger and from funding the Company’s operations, working capital and capital expenditures.

 

The agreements governing the Term Facilities, the Permanent Notes and the Revolving Credit Facility contain certain covenants that limit or restrict the incurrence of additional indebtedness, debt repurchases, liens, sales of assets, certain payments (including dividends) and transactions with affiliates, subject to certain exceptions. The Company was in compliance with the covenants under these agreements at June 30, 2010.

 

Through July 15, 2011, the Company may, at its option prior to the start of any interest period, elect to pay interest on outstanding amounts under the Permanent Notes entirely in cash (“Cash Interest”), entirely by increasing the principal amount of the outstanding loans (“PIK Interest”), or 50 percent as Cash Interest and 50 percent as PIK Interest. Interest payable after July 15, 2011 is payable entirely as Cash Interest. All interest payments due through July 2010 were paid entirely as Cash Interest. The Company elected to pay all interest payable through January 2011 entirely as Cash Interest.

 

Cash and short- and long-term marketable securities totaled $422.3 million at June 30, 2010, compared with $385.6 million at December 31, 2009. As of June 30, 2010 and December 31, 2009, $278.7 million and $256.5 million, respectively, of the cash and short- and long-term marketable securities balance are associated with regulatory requirements at American Home Shield and for other purposes. American Home Shield’s investment portfolio has been invested in a combination of high quality, short duration fixed income securities and equities. The Company closely monitors the performance of the investments. From time to time, the Company reviews the statutory reserve requirements to which its regulated entities are subject and any changes to such requirements. These reviews may result in identifying current reserve levels above or below minimum statutory reserve requirements, in which case the Company may adjust its reserves. The reviews may also identify opportunities to satisfy certain regulatory reserve requirements through alternate financial vehicles, which could enhance our liquidity.

 

A portion of the Company’s vehicle fleet and some equipment are leased through operating leases. The lease terms are non-cancelable for the first twelve-month term, and then are month-to-month, cancelable at the Company’s option. There are residual value guarantees by the Company (ranging from 70 percent to 84 percent of the estimated terminal value at the inception of the lease depending on the agreement) relative to these vehicles and equipment, which historically have not resulted in significant net payments to the lessors. The fair value of the assets under all of the fleet and equipment leases is expected to substantially mitigate the Company’s guarantee obligations under the agreements. At June 30, 2010, the Company’s residual value guarantees related to the leased assets totaled $65.1 million for which the Company has recorded a liability for the estimated fair value of these guarantees of approximately $1.4 million in the condensed consolidated statement of financial position.

 

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The Company maintained lease facilities with banks totaling $65.2 million, which provided for the financing of branch properties to be leased by the Company. At June 30, 2010, approximately $65.2 million was funded under these facilities, including $12.5 million of leases that were accounted for as capital leases and were included on the condensed consolidated statement of financial position as assets with related debt. The balance of the funded amount was accounted for as operating leases. In connection with the closing of the Merger, the Company amended these leases effective July 24, 2007. Among the modifications, the Company extended the lease terms through July 24, 2010 and made a $22.0 million investment in the lease facilities. This $22.0 million investment was included in other assets in the condensed consolidated statement of financial position. The operating lease and capital lease classifications of these leases did not change as a result of the modifications. In July 2010, the Company purchased the properties for $65.2 million. The Company’s $22.0 million investment in the lease facilities was returned to the Company upon purchase, resulting in a net cash payment of $43.2 million.

 

In the third quarter of 2009, the Company determined that it was probable that the fair value of the real properties under operating leases would be below the total amount funded under the lease facilities at the end of the lease term. The Company’s estimate of this shortfall was $15.9 million, which was expensed over the remainder of the lease term. The Company recorded charges of $5.5 million in 2009 and $9.1 million in the first six months of 2010 related to this shortfall. The remaining $1.3 million was recorded in July 2010.

 

The Company holds certain financial instruments that are measured at fair value on a recurring basis. The fair values of these instruments are measured using both the market and income approaches. For investments in marketable securities, deferred compensation trust assets and derivative contracts, which are carried at their fair values, the Company’s fair value estimates incorporate quoted market prices, other observable inputs (for example, forward interest rates) and unobservable inputs (for example, forward commodity prices) at the balance sheet date.

 

Under the terms of its fuel swap contracts, the Company is required to post collateral in certain circumstances, including in the event that the fair value of the contracts exceeds a certain agreed upon liability level. As of June 30, 2010, the fair value of the Company’s fuel swap contracts was an asset of $2.0 million, and the Company posted approximately $5.0 million in letters of credit as collateral for these contracts, none of which were issued under the Company’s Revolving Credit Facility. The continued use of letters of credit for this purpose could limit the Company’s ability to post letters of credit for other purposes and could limit the Company’s borrowing availability under the Revolving Credit Facility. However, the Company does not expect the fair value of its outstanding fuel swap contacts to materially impact its financial position or liquidity.

 

The Company’s ongoing liquidity needs are expected to be funded by cash on hand, net cash provided by operating activities and, as required, borrowings under the Revolving Credit Facility and accounts receivable securitization arrangement (discussed below). We expect that cash provided from operations and available capacity under the Revolving Credit Facility and accounts receivable securitization arrangement will provide sufficient funds to operate our business, make expected capital expenditures and meet our liquidity requirements for the following 12 months, including payment of interest and principal on our debt. As of June 30, 2010, the Company had $500.0 million of remaining capacity available under the Revolving Credit Facility and $40.0 million of remaining capacity under the accounts receivable securitization arrangement.

 

The Company may from time to time repurchase or otherwise retire the Company’s debt and take other steps to reduce the Company’s debt or otherwise improve the Company’s financial position. These actions may include open market debt repurchases, negotiated repurchases, other retirements of outstanding debt and opportunistic refinancing of debt. The amount of debt that may be repurchased or otherwise retired, if any, will depend on market conditions, trading levels of the Company’s debt, the Company’s cash position, compliance with debt covenants and other considerations. Affiliates of the Company may also purchase the Company’s debt from time to time, through open market purchases or other transactions. In such cases, the Company’s debt may not be retired, in which case the Company would continue to pay interest in accordance with the terms of the debt, and the Company would continue to reflect the debt as outstanding in its condensed consolidated statement of financial position.

 

Between the Merger and June 30, 2010, Holdings has completed open market purchases totaling $65.0 million in face value of the Permanent Notes for a cost of $21.4 million. The debt acquired by Holdings has not been retired, and the Company has continued to pay interest in accordance with the terms of the debt. The Company recorded interest expense of $3.5 million and $3.4 million for the six months ended June 30, 2010 and 2009, respectively, related to the Permanent Notes held by Holdings. The Company made cash payments to Holdings of $3.5 million and $3.0 million during the six months ended June 30, 2010 and 2009, respectively. Interest accrued by the Company and payable to Holdings as of June 30, 2010 and December 31, 2009 amounted to $3.2 million.

 

The Company has entered into an accounts receivable securitization arrangement under which TruGreen LawnCare and Terminix may sell certain eligible trade accounts receivable to Funding, the Company’s wholly owned, bankruptcy-remote subsidiary, which is consolidated for financial reporting purposes. Funding, in turn, may transfer, on a revolving basis, an undivided percentage ownership interest of up to $50.0 million in the pool of accounts receivable to one or both of the Purchasers. The amount of the eligible receivables varies during the year based on seasonality of the businesses and could, at times, limit the amount available to the Company from the sale of these interests.

 

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During the six months ended June 30, 2010, there were no transfers of interests in the pool of trade accounts receivables to Purchasers under this arrangement. As of June 30, 2010 and December 31, 2009, the Company had $10.0 million outstanding under the arrangement and, as of June 30, 2010, had $40.0 million of remaining capacity available under the trade accounts receivable securitization arrangement.

 

The accounts receivable securitization arrangement is a 364-day facility that is renewable annually at the option of Funding, with a final termination date of July 17, 2012. Only one of the Purchasers is required to purchase interests under the arrangement. If this Purchaser were to exercise its right to terminate its participation in the arrangement, which it may do in the third quarter of each year, the amount of cash available to the Company under this arrangement may be reduced or eliminated. As part of the annual renewal of the facility, which last occurred on July 20, 2010, this Purchaser agreed to continue its participation in the arrangement at least through July 19, 2011.

 

As a holding company, we depend on our subsidiaries to distribute funds to us so that we may pay our obligations and expenses, including our debt service obligations. The ability of our subsidiaries to make distributions and dividends to us depends on their operating results, cash requirements and financial condition and general business conditions. Our insurance subsidiaries and home services and similar subsidiaries (through which we conduct our American Home Shield business) are subject to significant regulatory restrictions under the laws and regulations of the states in which they operate. Among other things, such laws and regulations require certain such subsidiaries to maintain minimum capital and net worth requirements and may limit the amount of ordinary and extraordinary dividends and other payments that these subsidiaries can pay to us. For example, certain states prohibit payment by these subsidiaries to the Company of dividends in excess of 10 percent of their capital as of the most recent year end, as determined in accordance with prescribed insurance accounting practices in those states. Of the $278.7 million as of June 30, 2010, which we identify as being potentially unavailable to be paid to the Company by its subsidiaries, approximately $220.2 million is held by our home services and insurance subsidiaries and is subject to these regulatory limitations on the payment of funds to us. Such limitations will be in effect throughout 2010, and similar limitations will be re-computed as of December 31, 2010 and will be in effect in 2011. The remainder of the $278.7 million, or $58.5 million, is related to amounts that the Company’s management does not consider readily available to be used to service the Company’s indebtedness due, among other reasons, to the Company’s cash management practices and working capital needs at various subsidiaries.

 

The Company’s Annual Report on Form 10-K for the year ended December 31, 2009 included disclosure of the Company’s contractual obligations and commitments as of December 31, 2009. The Company continues to make the contractually required payments and, therefore, the 2010 obligations and commitments as listed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009 have been reduced by the required payments. There were no material changes outside of the ordinary course of business in the Company’s previously disclosed contractual obligations and commitments during the six months ended June 30, 2010.

 

Off-Balance Sheet Arrangements

 

The Company has off-balance sheet arrangements in the form of guarantees as discussed in Note 4 of the condensed consolidated financial statements.

 

Information Regarding Forward-Looking Statements

 

This report includes forward-looking statements and cautionary statements. Some of the forward-looking statements can be identified by the use of forward-looking terms such as “believes”, “expects”, “may”, “will”, “shall”, “should”, “would”, “could”, “seek”, “aims”, “projects”, “is optimistic”, “intends”, “plans”, “estimates”, “anticipates” or other comparable terms. These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this report and include, without limitation, statements regarding our intentions, beliefs, assumptions or current expectations concerning, among other things, the degree and timing of economic recovery; governmental regulation or interpretation thereof; our liquidity; cash flows; results of operations; financial condition; prospects; growth strategies; future impairments; capital expenditures and requirements; customer retention; the continuation of acquisitions; the impact of interest rate hedges and fuel swaps; the cost savings from restructurings and reorganizations and expected charges related to such restructurings and reorganizations; and the impact of prevailing economic conditions.

 

Forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control. We caution you that forward-looking statements are not guarantees of future performance or outcomes, and that actual outcomes and performances, including, without limitation, our actual results of operations, financial condition and liquidity, and the development of the industries in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this report. In addition, even if our results of operations, financial condition and liquidity, and the development of the industries in which we operate are consistent with the forward-looking statements contained in this report, those results or developments may not be indicative of results or developments in subsequent periods. A number of important factors, including the

 

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risks and uncertainties discussed in Item 1A—Risk Factors in Part I in the Company’s Annual Report on Form 10-K for the year ended December 31, 2009, could cause actual results and outcomes to differ materially from those in the forward-looking statements. Additional factors that could cause actual results and outcomes to differ from those reflected in forward-looking statements include, without limitation:

 

·                  the effects of our substantial indebtedness and the limitations contained in the agreements governing such indebtedness;

 

·                  our ability to generate the significant amount of cash needed to fund our operations and service our debt obligations and debt repurchases;

 

·                  changes in interest rates because a significant portion of our indebtedness bears interest at variable rates;

 

·                  our ability to secure sources of financing or other funding to allow for direct purchases of commercial vehicles, primarily for TruGreen LawnCare, Terminix and TruGreen LandCare;

 

·                  changes in the source and intensity of competition in our market segments;

 

·                  weather conditions and seasonality factors that affect the demand for our services, including any impact from climate change factors, known and unknown;

 

·                  higher commodity prices and lack of availability, including fuel and fertilizers (primarily at TruGreen LawnCare, Terminix and TruGreen LandCare) could impact our ability to provide and the profitability of our brands;

 

·                  increases in operating costs, such as higher insurance premiums, self-insurance costs and health care costs;

 

·                  employee retention, labor shortages, including shortages due to immigration legislation, or increases in compensation and benefits costs, including costs related to the comprehensive health care reform law enacted in the first quarter of 2010;

 

·                  epidemics, pandemics or other public health concerns or crises could affect the demand for, or our ability to provide, our services resulting in a reduction in revenues;

 

·                  a continuation or change in general economic, financial and credit conditions in the United States and elsewhere (including further deterioration or disruption in the credit and financial markets), especially as such may affect home sales, consumer or business liquidity, bank failures, consumer or commercial confidence or spending levels including as a result of inflation or deflation, unemployment, interest rate fluctuations, mortgage foreclosures and subprime credit dislocations;

 

·                  a failure of any insurance company that provides insurance to us;

 

·                  changes in the type or mix of our service offerings or products;

 

·                  existing and future governmental regulation and the enforcement thereof, including regulation relating to restricting or banning of telemarketing; door-to-door solicitation; direct mail or other marketing activities; the Termite Inspection Protection Plan; pesticides and/or fertilizers; or other legislation, regulation or interpretations impacting our business models;

 

·                  laws and regulations relating to financial reform and the use of derivative instruments, including by companies such as ServiceMaster;

 

·                  the success of and costs associated with restructuring initiatives;

 

·                  the number, type, outcomes and costs of legal or administrative proceedings;

 

·                  possible labor organizing activities at the Company or its franchisees;

 

·                  risks associated with acquisitions and dispositions, including retaining customers from the businesses acquired, difficulties in integrating acquired businesses and achieving expected synergies therefrom;

 

·                  risks associated with budget deficits at federal, state and local levels resulting from deteriorating economic conditions, which could result in federal, state and local governments decreasing their purchasing of our products or services and/or increasing taxes on businesses to generate more tax revenues, which could adversely impact our revenue, earnings, tax payments and cash flows, as applicable;

 

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·                  the timing and structuring of our business process outsourcing, including any current or future outsourcing of all or portions of our information technology, call center and other corporate functions, and risks associated with such outsourcing; and

 

·                  other factors described from time to time in documents that we file with the SEC.

 

You should read this report completely and with the understanding that actual future results may be materially different from expectations. All forward-looking statements made in this report are qualified by these cautionary statements. These forward-looking statements are made only as of the date of this report, and we do not undertake any obligation, other than as may be required by law, to update or revise any forward-looking statements to reflect changes in assumptions, the occurrence of events, unanticipated or otherwise, changes in future operating results over time or otherwise.

 

Comparisons of results for current and any prior periods are not intended to express any future trends, or indications of future performance, unless expressed as such, and should only be viewed as historical data.

 

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

Interest Rate Risk

 

The Company is exposed to the impact of interest rate changes and manages this exposure through the use of variable-rate and fixed-rate debt and by utilizing interest rate swaps. The Company does not enter into these contracts for trading or speculative purposes. The market risk associated with debt obligations and other significant instruments as of June 30, 2010 has not materially changed from December 31, 2009 (see Item 7A of the Company’s Annual Report on Form 10-K for the year ended December 31, 2009).

 

Fuel Price Risk

 

The Company is exposed to market risk for changes in fuel prices through the consumption of fuel by its vehicle fleet in the delivery of services to its customers. The Company uses approximately 25 million gallons of fuel on an annual basis. A 10 percent change in fuel prices would result in a change of approximately $6.5 million in the Company’s annual fuel cost before considering the impact of fuel swap contracts.

 

The Company uses fuel swap contracts to mitigate the financial impact of fluctuations in fuel prices. As of June 30, 2010, the Company had fuel swap contracts to pay fixed prices for fuel with an aggregate notional amount of $75.1 million, maturing through 2011. The estimated fair value of these contracts at June 30, 2010 was an asset of $2.0 million. These fuel swap contracts provide a fixed price for approximately 80.2 percent and 61.5 percent of the Company’s estimated fuel usage for the remainder of 2010 and 2011, respectively.

 

ITEM 4. CONTROLS AND PROCEDURES

 

Effectiveness of Disclosure Controls and Procedures. ServiceMaster’s Chief Executive Officer, J. Patrick Spainhour, and ServiceMaster’s Senior Vice President and Chief Financial Officer, Steven J. Martin, have evaluated ServiceMaster’s disclosure controls and procedures (as defined in Rule 15d-15(e)) as of the end of the period covered by this Quarterly Report on Form 10-Q. ServiceMaster’s disclosure controls and procedures include a roll-up of financial and non-financial reporting that is consolidated in the principal executive office of ServiceMaster in Memphis, Tennessee. Messrs. Spainhour and Martin have concluded that both the design and operation of ServiceMaster’s disclosure controls and procedures are effective.

 

Changes in Internal Control over Financial Reporting. No change in ServiceMaster’s internal control over financial reporting occurred during the second quarter of 2010 that has materially affected, or is reasonably likely to materially affect, ServiceMaster’s internal control over financial reporting.

 

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Table of Contents

 

PART II. OTHER INFORMATION

 

ITEM 1. LEGAL PROCEEDINGS

 

In the ordinary course of conducting business activities, the Company and its subsidiaries become involved in judicial, administrative and regulatory proceedings involving both private parties and governmental authorities. These proceedings include, on an individual, collective and class action basis, regulatory, insured and uninsured employment, general, and commercial liability actions and environmental proceedings.  For instance, American Home Shield Corporation was sued in a putative class action on May 26, 2009 in the U.S. District Court for the Northern District of Alabama by Abigail Rudd, et al., and is alleged to have violated Section 8 of the Real Estate Settlement Procedures Act in connection with certain payments made to real estate agencies.  The plaintiffs seek damages equal to three times the amount of the allegedly improper payments occurring after May 26, 2008.  The Company intends to defend its interests vigorously.

 

Additionally, the Company has entered into settlement agreements in certain cases, including putative class actions, which are subject to court approval. If one or more of these settlements are not finally approved, the Company could have additional or different exposure. The enactment of new federal or state legislation or the promulgation of new regulation or interpretation at any level of government may also expose the Company to potential new liabilities or costs, or may require the Company to modify its business model or business practices. At this time, the Company does not expect any of these proceedings or changes in law to have a material effect on its financial position, results of operations or cash flows; however, the Company can give no assurance that the results of any such proceedings may not be material to its financial position, results of operations and cash flows for any period in which costs, if any, are recognized.

 

ITEM 5. OTHER INFORMATION

 

In August 2010, ServiceMaster received a letter from the SEC Staff informing ServiceMaster that the SEC Staff does not intend to recommend any enforcement action by the SEC against ServiceMaster related to an investigation described in the Company’s annual report on Form 10-K for the year ended December 31, 2009.

 

ITEM 6. EXHIBITS

 

Exhibit No.

 

Description of Exhibit

 

 

 

31.1

 

Certification of Chief Executive Officer Pursuant to Rule 15d — 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

31.2

 

Certification of Chief Financial Officer Pursuant to Rule 15d — 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.1

 

Certification of Chief Executive Officer Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.2

 

Certification of Chief Financial Officer Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

Date: August 16, 2010

 

 

THE SERVICEMASTER COMPANY

(Registrant)

 

 

 

 

By:

/s/ Steven J. Martin

 

 

Steven J. Martin

 

 

Senior Vice President and Chief Financial Officer

 

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