Nteraction Inc. introduces Smart Campaigns to deliver automated engagement with customers, patients and constituents

Engagement automation now empowers organizations to deliver multimedia content to any device over a period of time to improve the quality of engagement with constituents, while reducing the time and cost.

DENVER - July 11, 2024 - PRLog -- Nteraction Inc. announces the release and immediate availability of Smart Campaigns, providing a new level of engagement automation across a broad spectrum of use cases and applications.

Today, people expect to be engaged by the companies and organizations that they do business with.  It isn't enough to receive a single video, document or image. People expect to have timely, personalized multimedia content delivered right when it's needed and on the device they choose to work from, whether a laptop or mobile device.  Further, they expect that engagement is more than "one and done". It is a journey over a period of time that delivers meaningful information, and helps them feel connected and confident in their relationship with the organization.

"Using Nteraction Smart Campaigns delivers intelligent engagement automation", commented David Proestos, Founder and CEO of Nteraction.   "Companies can now build engagement roadmaps with their customers, patients, employees, and constituents and deliver meaningful, multi-stage communication delivering multimedia content over a period of time with the click of a single button.".   "In addition, Smart Campaigns provide analytics and statistical insights on everything your constituent did with the delivered multimedia content without the use of cookies.", added Proestos.  Nteraction Smart Campaigns empower companies to deliver multimedia playlists, set calculated delays, and choose pathways based on conditional engagement outcomes.

Nteraction Smart Campaigns changes the dynamic for engagement across a number of industries and applications.  For example, in the healthcare industry, it can allow organizations to tailor specific information to be delivered to a patient at specific times through their healthcare journey.  Illustration #1 depicts a possible patient journey that can be automatically delivered using Nteraction Smart Campaigns with the click of 1 button.

Another important application of Nteraction Smart Campaigns is for cyber incident communications.  Using Nteraction Communication FailSafe with Smart Campaigns means that in the event of a cyber attack, business continuity teams can start an automated communication journey with employees, partners, suppliers and customers using pre-approved yet current content and information all with a click of a single button.

As an example, illustration #2 depicts the power of Nteraction Communication FailSafe together with Smart Campaigns.

"Automating engagement using Nteraction Smart Campaigns, empower a broad range of industries and use cases including Healthcare Providers, Financial Services and Insurance, Utilities, and many others, to optimize delivery while minimizing effort and cost." commented Proestos.

About the Nteraction Inc.

Nteraction is building world class software that helps our customers transform how they engage with their customers, partners and employees. We are an organization that has helped revolutionize companies' digital operations in all sectors and around the world. We're architects, business analysts, digital futurists, developers, data scientists, operations gurus and process maniacs. Together we ignite digital content engagement at every level of an organization, no matter its' size.

Nteraction Inc. is a proud founding contributor to the safehouseinitiative.org., a consortium of Business Continuity and Cyber Security companies dedicated to helping educate customers on the best practices related to the prevention and recovery from cyber events.

Learn more at https://nteraction.com