GARLAND, Texas - March 16, 2018 - (Newswire.com)
The company is family-owned and operated with over forty years of experience in the heating and cooling business. They specialize in servicing and installing complete heating and air conditioning systems. Not only do they provide these services for residential homes, but also commercial companies. In addition to these services, they offer several preventative maintenance packages.
The new locations throughout the state of Texas include the cities of Wichita Falls, Bryan/College Station, Tyler, Longview, Austin, and San Antonio. Expanding the area not only will provide a longer list of clients, but they will handle more emergency calls.
The company has over forty technicians ready to answer any call. The team can handle multiple requests and follow up on individual cases on a regular basis. Because of this, the company has become proud of their customer service and reliable connection with customers.
"Because of the expansion of our service area, we hope to connect with more residents to help their HVAC needs," adds a company spokesperson. "We have an exceptional group of technicians, and we pride ourselves on providing service that our competitors cannot give."
Also, the company offers an emergency hotline that is available 24/7 for customers. The hotline has even become open on holidays and overnight. If a client has an issue with their unit at 2 a.m., A-US Air Conditioning of Texas will send one of their workers. Also, if a customer experiences a faulty furnace on Christmas, they can have the satisfaction of having a technician come quickly to fix.
A-US Air Conditioning of Texas understands the importance of trust and dependability. The company promises never to compromise quality and customer care. Once a customer requires servicing, they become part of the company's family.
Also, the company is a Trane Certified Dealer. That means each technician on staff has passed the NATE Certification exam.
The North American Technician Excellence (NATE) is an independent organization that certifies installation and service technician. To become NATE certified, they must pass core and specialty parts of either an installation or service test with a final score of 70 or better.
More Customers Will Benefit From Emergency Hotline
Expanding the service area of the company allows these technicians to handle more cases, but also reach more people that need care right away.
"Whether it's a problem late at night, early in the morning, or on holiday, our technicians are always on-call and available," says a company spokesperson. "No other company in our industry and the area offers this type of service."
Typical emergency situations include a customer smelling gas, having no heat coming from the furnace, and having no cold air. No matter if it's a residential or commercial building, the experts are on call. Also, the staff treats every request with the same urgency and care.
Furthermore, because of the new locations and expansion of services, these emergency calls can become answered quicker. Faster response times means customers can get back to enjoying their day.
An example of one emergency situation that an A-US Air Conditioning of Texas representative had to take care was a unit not blowing cold air through part of the building. The day was getting warmer by the hour. But once a technician arrived on-site, they were able to get to work. The problem ended up being in the air ducts, and the technician was able to fix the problem right away. Because of the expert care, the customer was able to enjoy the cooler air during the hot day.
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Original Source: A-US Air Conditioning of Texas Expands Service Area With New Locations Throughout State