SECURITIES
AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
Pursuant
to Rule 13a-16 or 15d-16 under
the Securities Exchange Act of 1934
For the month of: August 2005 | Commission
File Number: 1-8481 |
BCE Inc.
(Translation of Registrants name into English)
1000,
rue de La Gauchetière Ouest, Bureau 3700, Montréal, Québec
H3B 4Y7, (514) 870-8777
(Address of principal executive offices)
Indicate by check mark whether the Registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F | Form 40-F | X
|
Indicate by check mark whether the Registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.
Yes | No | X
|
|
Notwithstanding any reference to BCEs Web site on the World Wide Web in the documents attached hereto, the information contained in BCEs site or any other site on the World Wide Web referred to in BCEs site is not a part of this Form 6-K and, therefore, is not filed with the Securities and Exchange Commission.
Bell Canada Enterprises
Code
of |
What we do is who we are |
Our Moral Compass
© BCE Inc./Bell Canada 2004 - All Rights Reserved | November
2004 |
Code of Business Conduct
From the Chief Executive Officer
December 15, 2003 | |||
Bell
Canada Enterprises has always had an enviable reputation for responsible
and ethical business practice. In fact, our research shows that, as a
symbol of Canadian corporate excellence, we are held to a higher standard
of behaviour by the many people who take an interest in our affairs. That
reputation is not only an advantage in the marketplace, it also means
we can take great pride in the conduct of our company and its place in
this country's commercial world. |
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A
strong reputation takes many years to earn, but can be lost in seconds.
In today's climate, there is a special obligation on us all - as individuals
and as a team - to demonstrate every hour of every day that while we compete
vigorously, we always conduct ourselves and our business in an exemplary
manner. |
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So
we cannot just read the Code and sign the compliance forms. We must live
it! And apply it to every action and decision we take. |
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(signed) Michael J. Sabia | |||
Michael J. Sabia | |||
President and Chief Executive Officer, BCE Inc. | |||
Chief Executive Officer, Bell Canada |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Table of Contents
From
the Chief Executive Officer |
2 |
|
A.
|
OUR
PRINCIPLES OF BUSINESS CONDUCT |
5 |
B. |
INTRODUCTION |
5 |
Who
it applies to |
5 |
|
Personal
Integrity |
5 |
|
Our
Responsibility |
5 |
|
Business
Conduct Help Line |
6 |
|
C. |
COMPLIANCE
WITH THE CODE |
6 |
Employees'
Responsibilities |
7 |
|
Managers'
Responsibilities |
7 |
|
Penalties
for Violation |
7 |
|
D. |
CONFLICTS
OF INTEREST |
7 |
Loans,
Gifts and Entertainment |
8 |
|
Loans |
8 |
|
Gifts |
8 |
|
Entertainment |
8 |
|
Family
and Personal Relationships |
9 |
|
Business
Partner-Funded Incentive Programs |
10 |
|
Outside
Employment, Corporate Opportunities and Other Activities |
10 |
|
Improper
Influence on the Conduct of Audits |
10 |
|
Disclosure
Policy |
11 |
|
Insider
Trading |
11 |
|
E. |
CONFIDENTIALITY |
12 |
Business
Partner Privacy |
12 |
|
Proprietary
Information |
13 |
|
Use
of Confidential Information |
14 |
|
F. |
DEALING
WITH BUSINESS PARTNERS AND COMPETITORS |
15 |
Relations
with Business Partners |
15 |
|
Selling
our Products and Services |
15 |
|
Treating
Competitors with Respect |
15 |
|
Obtaining
Information about our Competitors |
16 |
|
When
a Competitor is a Business Partner |
16 |
|
Reciprocity |
16 |
|
G. |
SAFEGUARDING
COMPANY ASSETS |
17 |
Funds |
17 |
|
Books
and Records |
18 |
|
Contract
and Agreement Standards |
18 |
|
IS/IT
and Network Security |
18 |
|
Personal
Use of Company-Provided Internet Access |
19 |
|
Property |
19 |
|
Intellectual
Property |
20 |
|
Visible
ID |
21 |
|
H. |
A
WORK ENVIRONMENT BASED ON TRUST AND RESPECT |
21 |
Diversity
in the Workplace |
21 |
|
Employment
Equity |
21 |
3 |
||
© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Discrimination and Harassment | 22 |
|
Reasonable Accommodation | 22 |
|
Occupational Health and Safety | 23 |
|
Corporate Security Emergency Management | 23 |
|
Alcohol, Drugs and Other Substances | 24 |
|
Involvement in a Legal Matter | 24 |
|
Employee Privacy | 24 |
|
Workplace Violence | 25 |
|
I. |
PROTECTING THE ENVIRONMENT | 25 |
Environmental policy | 25 |
|
Reporting environmental incidents | 25 |
|
Disposal of Residual Materials | 26 |
|
Code of Ethics for CEO, CFO and Other Financial Officers | 27 |
|
Employee annual record of review | 29 |
|
Resources | 30 |
|
Reference Documents | 32 |
4 |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
A. OUR PRINCIPLES OF BUSINESS CONDUCT
As employees, officers and directors of Bell Canada Enterprises, we undertake to:
comply with applicable laws, regulations and Company policies and procedures | |
carry out our work duties and conduct our business relationships with integrity, honesty and fairness | |
avoid all conflicts of interest; | |
foster a work environment based on trust and respect for all stakeholders of the Bell Canada Enterprises community | |
foster a work environment which encourages open communication | |
maintain a safe and secure workplace and protect the environment | |
sustain a culture in which ethical conduct is recognized, valued and exemplified by us all | |
B. INTRODUCTION
Who it applies to
The Bell Canada Enterprises Code of Business Conduct (referred to as the Code) provides various rules and guidelines for ethical behaviour based on Bell Canada Enterprises values, as well as applicable laws and regulations. The Code applies to all employees, officers and to directors, where applicable (collectively referred to as employee(s)) of BCE Inc. (BCE), its subsidiaries, other controlled entities and joint ventures (a Business Unit) that are not public companies (collectively referred to as the Company).
The Code lays out the minimum standards of conduct that each of BCE and its Business Units that are not public companies must abide by. Accordingly, you should read the Code in conjunction with the specific policies of your own Business Unit. It is our responsibility to become familiar with these policies and to this effect, Business Units that are not public companies are encouraged to develop their own code of conduct using this Code and make changes to: (i) make reference to specific internal policies; (ii) add example of facts or situations; (iii) add specific information that only apply to such Business Unit; or (iv) adapt the content of certain sections to better reflect the operations of the Business Unit, the whole, provided that the principles of conduct outlined in this Code are preserved. As for BCEs Business Units that are public companies, they have their own code of conduct and, as such, are not covered by this Code. However, their code should be consistent with this Code.
The Code reinforces the Companys commitment to customer service, its support for a working environment in which people are respected and its sensitivity to the needs of the community that it serves.
Personal Integrity
Helping the Company meet this commitment is an essential part of our job. Its also a matter of personal integrity. Among other things, personal integrity means performing our job fully and competently in order to meet the Companys business needs and ensure customer satisfaction. It also means being accountable for our behaviour and supporting the shared goal of all of us to uphold the values, principles and standards upon which our Companys reputation rests.
In addition, we and our shareholders expect honest and ethical conduct in all aspect of our business. We require our principal and senior financial officers to follow the highest standards of honest and ethical conduct and as such require that they sign an additional code of ethics as a supplement to this Code. Such code of ethics may be found at the end of the Code.
Our Responsibility
Many aspects of our business are governed by particular laws, and compliance with such laws is basic to ethical conduct. Ethical behaviour, however, goes beyond compliance with the law. It involves thinking through the possible impact of our decisions on all interested parties business partners, customers, employees and their unions, pensioners, the communities in which we live and work, suppliers, alliance partners, investors, government and shareholders even when not required to do so from a legal or regulatory point of view.
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Although the Code lays out the fundamental principles of ethical and legal conduct, it cannot anticipate every ethical dilemma or situation we may encounter as we perform our jobs. This would be impossible given that the communications industry is evolving so rapidly and so unpredictably.
Consequently, we may often find ourselves caught in a situation or facing an ethical problem not explicitly covered in the Code. In this case, we must rely on our internal sense of what is right our moral compass to guide us in making the right decision.
When faced
with a difficult or unclear situation, it may help to ask the following questions
such as:
|
how would I feel if, rather than initiating this action, I was on the receiving end? |
|
how would my business partner react if he/she knew I was breaking the rules or distorting the facts to make a sale? |
|
if I do this, how will I feel afterwards? Would I want my co-workers, friends or family to find out? |
|
if my actions became public, how would they be reported in the media? |
Ultimately, we are all responsible
for our individual actions, whether we act according to strictly defined rules
or according to what we think is appropriate in a given situation. Assuming
personal responsibility for our actions means we cant blame someone else
for our behaviour. Conversely, no one not even our manager
can force us to commit an illegal or unethical act that may damage the Companys
reputation, or our own.
We have a solid reputation for honest and ethical behaviour. We must preserve this reputation and integrity at all times. For this reason, any breach of the Code or evidence of illegal behaviour will be taken very seriously. Depending on the severity of the case, employees who have been found to breach the Code or commit an illegal act will face immediate discipline, up to and including dismissal.
Personal responsibility also means we have a duty to report illegal acts or violations of Company rules, regulations or the Code to management. Turning a blind eye to wrongdoing in effect condoning such behaviour is itself unethical.
Business Conduct Help Line
A
Business Conduct Help Line has been set up to deal with all matters related
to ethical behaviour, conflicts of interest or other topics covered in
this Code |
|
The
Business Conduct Help Line can also be used to report unethical or illegal
behaviour such as corporate fraud, or to raise concerns regarding the
Companys accounting, internal accounting controls or auditing matters |
|
All
inquiries will be handled in the strictest confidence, and no employee
will be penalized for inquiring about apparently unethical behaviour or
for obtaining guidance on how to handle suspected illegal acts or rules
violations. Furthermore, the Company will not allow retaliation for reports
made in good faith |
|
The
Business Conduct Help Line may be reached at [INFORMATION INTENTIONALLY
OMMITTED], no area code required or send an email to ethics@bell.ca |
|
C.
COMPLIANCE WITH THE CODE
We are all individually responsible for knowing, understanding and complying with the Code. Individual responsibility doesnt mean, however, that we are expected to face troublesome ethical or legal questions on our own. Our colleagues and managers are there to help us, and the Company has a number of available resources to guide us through difficult situations.
All of us must uphold the Companys high standards of ethical and professional conduct. Instilling trust, honesty and integrity into our work environment is a collective and continuing responsibility. After all, our success has always depended on the committed, combined efforts of us all. Protecting and enhancing the Companys
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
reputation requires no less of a shared commitment.
Employees Responsibilities
We
are all required to comply with the Code and follow all Company policies
and procedures. Breaching the Code and violating Company policy or procedure
is serious and will result in disciplinary action, up to and including
dismissal. It may also result in civil or criminal prosecution |
||
In addition, we must: | ||
|
perform our jobs and conduct our business affairs ethically, legally and with the utmost integrity | |
|
seek advice or help when faced with a difficult ethical situation | |
|
report any violation | |
|
Managers
Responsibilities
|
||
In
addition to their responsibilities as employees, officers and managers
have a special duty to uphold the Companys reputation for integrity,
honesty and ethical conduct. This means: |
||
|
setting
an example by complying with the Code at all times, even when doing so
may seem difficult, time-consuming or inexpedient |
|
|
ensuring
that all employees have access to the online Code document or a paper
copy if required, and that they know, understand and comply with its provisions |
|
|
ensuring
that all employees review this Code annually and comply with the annual
review process outlined on page 28 |
|
|
creating and maintaining a work environment that encourages ethical behaviour | |
|
fostering
an environment of open communication in which problems may be raised and
discussed without fear of reprisal |
|
|
immediately
reporting, to the appropriate person or department, any apparent violation
of the Code or breach of Company policy |
|
|
taking prompt and decisive disciplinary action when it has been proven that the Code has been violated | |
Penalties for Violation
All of us are expected to follow the Companys policies. In addition, we must follow policies set by individual departments or business units which may supplement or complement Company-wide policies. Failure to uphold both the letter and the spirit of these policies will lead to disciplinary action, up to and including dismissal.
Disciplinary action will be taken should an employee, for example:
|
violate a Company policy or disregard proper procedures |
|
ask others to violate Company policy |
|
deliberately
fail to report a violation, fail to report a violation promptly or withhold
relevant information concerning a violation |
|
fail to cooperate in the investigation of a known or suspected violation |
|
take action against an employee who reports a policy violation. |
D. CONFLICTS OF INTEREST
We owe our first business allegiance to the Company. This means placing the Companys interests including those of business partners and shareholders before our personal interests.
A conflict arises whenever we allow, or appear to be allowing, personal interests or relationships to impair our judgment and ability to make decisions with integrity and honesty. By thinking of ourselves first, we may act in a way that is damaging, or potentially damaging, to the Company. We may also harm our personal reputation.
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Even if we do nothing wrong, our actions may sometimes appear to put us in a conflict of interest. This may be just as damaging as a real conflict.
Every employee holds a position of trust. With trust comes responsibility. Its up to each of us to avoid situations that may lead to an actual or potential conflict of interest. We must not use our position to influence or bypass Company procedures for personal gain, or for the benefit of our family, friends, colleagues or anyone else.
Sometimes, its not easy to tell if a situation may lead to a conflict of interest. If you find yourself in this position, ask yourself the following questions:
|
am I following proper Company procedures? |
|
do I stand to gain personally from my actions? |
|
will my actions result in a financial or other advantage for myself, a relative or friend? |
|
am I uncomfortable discussing this with my manager or fellow employees? |
|
would I act differently if a friend or relative weren't involved? |
If you ever have any doubts
about a possible conflict, raise the matter with your manager or call the Business
Conduct Help Line at [INFORMATION INTENTIONALLY OMMITTED], or send an email
to ethics@bell.ca. Conflicts of interest are a serious matter obtain
the guidance you need.
Directors and officers should also consult the conflict of interest guidelines which are applicable to them. A copy of such guidelines can be obtained by contacting the Corporate Secretarys Office.
Loans, Gifts and Entertainment
Loans
We should not accept, whether directly or indirectly, any loan or guarantee of obligations from the Company that are for our personal benefit.
Gifts
We cannot accept gifts, gratuities, or entertainment from business partners, except within limited situations. Problems arise because gifts, gratuities and entertainment may compromise or appear to compromise your ability to make fair, objective, business decisions.
Offering or receiving any gift, gratuity, or entertainment might be perceived to unfairly influence a business interaction and involves you in a conflict of interest situation.
For this reason we must not accept gifts and gratuities from business partners or potential business partners, except for unsolicited hospitality, gifts or mementos of nominal value that are customary and business related. It is always a good idea to review the circumstances with your manager to see if he or she agrees that the situation falls within this exception.
All other gifts must be politely returned with a note explaining the Companys policy.
Accepting gifts having a monetary value are always prohibited for example, gift certificates, cash, services, discounts or loans.
The Code does not change during traditional gift giving seasons and applies equally to all of us. We recognize that building relationships with business partners is an integral part of doing business. Therefore, offering and accepting reasonable hospitality may be appropriate in certain cases. You should consult your manager or call the Business Conduct Help Line when in doubt about the appropriateness of a particular situation.
Entertainment
Unsolicited business entertainment should be appropriate for the function or services you perform for the Company and clearly intended to facilitate business goals. If for example, tickets to a sporting or cultural event are offered, then the person offering the tickets must plan to attend the event as well.
As a general guideline, business entertainment in the form of meals is acceptable, as long as it is modest, infrequent, and as far as possible on a reciprocal basis. If you know that the Company would not equally reciprocate then decline the offer.
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
|
|
General Guidelines | |
We should not: | |
Solicit
or encourage gifts, hospitality, entertainment or any other thing for
personal use; however solicitation of modest gifts or prizes for Company
sponsored events which provide clear benefits to the sponsor and/or charitable
organization is permitted upon approval by your manager. |
|
Accept
any gifts, entertainment or any other thing from business partners that
would appear to influence your judgment or create an appearance of a conflict
of interest. |
|
We are allowed to: | |
Sponsor
events/activities for business partners or potential business partners
where the purpose is to strengthen business relationships; however it
is your responsibility to know and be sensitive to the business partners
own code of conduct on these issues. |
|
Accept unsolicited, nominal value hospitality, gifts or mementos that are customary or business related. | |
|
There can be no hard
and fast rules as to what is appropriate in every situation; some factors
which you and your manager should consider in assessing the proper course of
action include:
|
would
the gift or entertainment be considered appropriate or customary, taking
into account the nature of the function or services you perform for the
Company? |
|
would
it be perceived as insulting or damaging to the business relationship
to return the gift or decline the hospitality? |
|
can the gift or hospitality be applied to benefit all team members rather than certain individuals? |
|
would the Company, under similar circumstances, offer a similar gift or hospitality? |
|
would you feel uncomfortable or embarrassed if the situation were to be reported in the media? |
Family and Personal
Relationships
Each of us has a variety of personal relationships involving family and friends relationships that we keep separate from our work. Sometimes, our work and personal lives intersect, and we may find ourselves considering a business relationship with a relative, partner or close friend.
We must disclose this relationship if it compromises, or threatens to compromise, our ability to act in the Companys best interest. Speak to your manager or the Business Conduct Help Line for further guidance. We should also be aware that bridging our personal and business lives may cause our competitors or business partners as well as colleagues within the Company to believe we are in a conflict of interest.
To avoid a conflict, or prevent a situation from developing into a conflict, we must inform our manager if, for example:
|
we are considering hiring a relative or friend |
|
a family member or close personal friend works for a business partner or competitor |
|
a
relative or person with whom we have a close relationship is an executive
or major shareholder in a competing company. |
With the growth of new companies
in the communications industry, we may also find ourselves in a close relationship
(spouse, sibling, friend) with someone who works for a competitor.
If we and the other person held jobs which exposed us to a significant risk of a conflict of interest, one of us would be required to leave our position and transfer to another position within the Company. If transferring were not possible, we would have to explore alternative solutions with Human Resources. Should no alternative be found, one of us might be required to leave our Company. Whatever the solution, the situation would have to be resolved so as to eliminate the potential for a conflict of interest.
If you find yourself in a close relationship with someone who works for a competitor, consider the following:
|
what is the relationship between the Company and the competitor? |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
|
what are your responsibilities as an employee and those of the person you are close to at the Company's competitor? |
|
do you have access to confidential information? |
|
does the person you are close to have access to confidential information? |
If, after asking yourself
these questions, you are concerned that you may be in a conflict of interest,
speak to your manager who may ask you to complete form BC3684A, Disclosure
of a Conflict of Interest or Potential Conflict of Interest. This form
MUST be sent to the Business Conduct Help Desk. For instructions please call
the Business Conduct Help Line at [INFORMATION INTENTIONALLY OMMITTED], (no
area code required) or send an email to ethics@bell.ca.
|
|
My
partner has just become an executive sales manager for a company that
services the computers in my department. Do I need to tell anyone about
this? |
|
Yes.
Someone could claim that the Company is giving your partner business because
you are a BCE employee. You should notify your manager and make sure you
are not involved in any decisions regarding your partners company.
This relationship should be noted in form BC3684A, Disclosure of
a Conflict of Interest or Potential Conflict of Interest.
|
|
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Business Partner-Funded
Incentive Programs
Business partner-funded incentive programs, often offered to sales employees by business partners seeking to sell their products, may only be arranged through an authorized program administrator who does not work with the eligible employees.
Its up to the program administrator to ensure there is no conflict between the Companys marketing strategy and the business partners incentive program.
Outside Employment, Corporate Opportunities and Other Activities
We all have a right to do what we want during our non-working hours. This could include holding another job in which we use the skills and experience acquired through our work at the Company. However, we must ensure that our outside employment or other activities do not conflict, or appear to conflict, with the Companys business or with our ability to fulfill our duties as employees.
Therefore:
|
you may not work for an organization that competes with the Company |
|
you
may not start up a business that plans to offer products and services
that compete for business with those offered by the Company |
|
you
may not sell or promote a third partys line of products and services
if these products and services compete for business with those offered
by the Company |
|
you
may not use the Company equipment, time, materials and facilities in paid
or unpaid work for other organizations, unless specifically authorized
by management (for example, to support a charitable community project) |
|
you
may not accept outside employment or engage in any activity if that employment
or activity will prevent us from performing our job at the Company fully
and competently |
|
unless
specifically authorized by the appropriate department responsible for
government relations, you may not contribute to, or support, any political
group or political activity on behalf of the Company. |
To avoid a conflict of interest,
or even the appearance of such a conflict, you should discuss any planned outside
business activities with your manager.
Improper Influence on the Conduct of Audits
Employees are prohibited from coercing, manipulating, misleading or fraudulently influencing the Companys outside auditors when the employee knows or should know that his/her
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
action, if successful, could result in rendering the Companys financial statements materially misleading.
Disclosure Policy
If you are not an authorized spokespersons, you must not respond under any circumstances (including on a no-name basis or off the record basis) to inquiries from the investment community or the media, unless specifically asked to do so by an authorized spokesperson. Any inquiries need to be immediately referred to either Bell Canadas Communications Department or Bell Canadas Investor Relations Department.
|
|
For
further information, read the BCE Inc. and Bell Canada Disclosure Policy
at http://connexions.bell.ca/cx/pub/strategicinfo/ policies/1806_disclosure_e.pdf |
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|
Insider Trading
Securities legislation imposes restrictions with respect to the purchase and sale of shares and other securities and tipping when a person has knowledge of information not yet known to the public and which generally could affect the market price of the securities of a given company.
You may not buy or sell securities of BCE, its subsidiaries and associated companies or any other company that is a public company, with knowledge of undisclosed material information obtained in the course of your employment, or tip others concerning such information. In particular, you should be careful to avoid inadvertently disclosing confidential information to spouses, family members and others who live in your households, or to business partners, friends and others as this could be considered tipping.
Undisclosed material information refers to information that, if disclosed, could affect the market price of a companys securities or is likely to be considered important by investors in determining whether to buy, sell or otherwise trade in such securities. For instance, the information could be used by investors to buy, sell or otherwise trade in BCE shares, as well as the securities of third parties with which the Company has dealings.
Examples of material information would include:
|
annual and quarterly financial results |
|
new products and services |
|
business plans |
|
Company restructuring plans |
|
sales results |
|
negotiations with unions |
|
major management changes |
|
research and development of new technology |
|
confidential information provided by third parties. |
It is illegal for employees
or members of their immediate family to buy, sell or otherwise trade in securities
on the basis of this undisclosed information.
It is illegal to pass this information on to others who may buy, sell or otherwise trade in securities.
In addition, as an employee of the Company, you may not engage in the following with respect to BCE securities or the securities of any of its affiliates: (a) short sales; (b) sale of a call option and (c) purchase of a put option.
Short selling means selling shares you do not currently own and borrowing a third partys shares in order to make delivery, the whole in expectation that the shares will decrease in value when you will buy back the shares and return them to the owner. Such process is subject to undue speculation and abuse and is therefore prohibited.
Puts and calls are also subject to the same abuse and therefore similar restrictions also apply to the sales of call options and purchases of put options in respect of securities of BCE and its affiliates. For the purposes hereof, a call can be defined as an option to demand delivery of a specified number or amount of securities at a fixed price within a specified time but does not include an option or right to acquire securities of BCE or its affiliates where such were granted by BCE or its affiliates (such as pursuant to BCE Long-Term Incentive (stock option) Programs). A put can be defined as an option to deliver a specified number or amount of securities at a fixed price within a specified time.
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
In summary, you cannot sell short securities of BCE or its affiliates, and you may not sell call options or buy put options over the same securities. You must exercise great caution in your trading in order to avoid inadvertent breaches of these restrictions.
|
|
For further information, read the BCE Insider Trading Guidelines | |
To obtain a copy of such policy, please contact Bell Corporate Secretariats Office (corporate.secretariat@bell.ca) | |
|
|
|
I
overheard a conversation between two other Vice-Presidents regarding BCEs
plans to acquire a minority stake in a company that develops communications
software. Can I buy shares in the software company or suggest to my spouse
that she do so? |
|
|
|
|
No.
Although you found out about BCEs planned acquisition by accident,
you are prohibited from buying shares by virtue of the fact that you are
an employee. You cannot suggest to your spouse that she buy shares because
you would be divulging material non-public confidential information to
someone outside the Company for personal gain or the gain of someone else.
However, you and your spouse will be able to buy shares when BCEs
stake in the software company becomes public. |
|
|
E. CONFIDENTIALITY
We should maintain the confidentiality of information entrusted to us by the Company or its business partners, except when disclosure is authorized or legally mandated. We should consider all non-public information to be confidential. Even seemingly mundane information might be of use to competitors, or harmful to the Company or its business partners, if disclosed.
We must not disclose confidential information acquired through our jobs to anyone outside the Company, whether it concerns our business partners, other employees or the Company as a whole. In addition, we must not share such information with fellow employees, unless they have a legitimate need to know.
For more information
on Classification of information, please refer to the Policy on Information
Classification at: http://security.intranet.bell.ca/infosec/polframe/policies/policy-5.2.html.en
|
|
Employees
should be aware of the growing trend of Identity Theft, which involves
stealing the identity of another person or in some cases businesses
as a means to commit other crimes. It is vital to protect the confidentiality
of our customers information. Its intentional or unintentional disclosure
could be used for the financial gain of another at the unbeknownst expense
of our customers. |
|
Recording,
releasing or disclosing private customer information for personal gain
or the benefit of another will result in immediate discipline up to and
including termination, and may include criminal charges. |
|
Should further assistance be required, please consult the Corporate Security website at: http://security.intranet.bell.ca/investigations/index.html.en | |
|
Business Partner Privacy
The Company has long been committed to maintaining the accuracy, confidentiality, security and privacy of business partner and employee information. This is reflected in existing privacy and confidentiality provisions found in various Company policies and guidelines. (Employee privacy is discussed on p. 24).
In doing business, we acquire residential and business information about our business partners. We collect this information only for lawful purposes related to the provisioning of services and products by the Company, and may use the information only for the purposes for which it was collected and that the business partner would reasonably expect.
We are required to comply with the Personal Information Protection and Electronic Documents Act, a federal law that requires us to identify the purposes for which we collect personal information, and obtain the consent of our
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business partners before collecting, using or disclosing this information. Personal information means any information about an identifiable individual.
Subject
only to certain narrow exceptions, this law also requires us to provide business
partners with access to all personal information about them that we may hold.
This includes records such as business partner care logs and notes. Accordingly,
we should avoid non-factual entries or inappropriate language or comments. In
creating such records, employees should keep in mind that the records might
later be read by the business partner in question.
|
|
All
information kept by the Company about its residential and business customers
is confidential and cannot be divulged or used, directly or indirectly,
except for business purposes |
|
|
Unless a business partner
provides explicit consent, or the Company is required to do so by law, the Company
may not disclose a business partners confidential personal and business
information to anyone other than:
|
the business partner |
|
a person whom the Company reasonably believes is acting on behalf of the business partner (for example, the executor of a business partners estate) |
|
another
telephone company, for the purpose of providing the business partner with
efficient and cost-effective telephone service, where the information
is required only for that purpose and will be kept confidential (for example,
the exchange of call detail information for the settlement of interprovincial
toll calls) |
|
a
company, for the purpose of supplying the business partner with telephone
or telephone-directory related services, where the information is required
only for that purpose and will be kept confidential (for example, a firm
retained by the Company to do telephone installation on its behalf) |
|
an
agent retained by the Company to evaluate the business partners
creditworthiness or to collect the business partners account, where
the information is required for and will be used only for, that purpose;
and |
|
a
public authority, if there is imminent danger to life or property which
could be avoided or minimized by disclosure of the information. |
It is important to note that
the Companys liability for damages for improper disclosure of confidential
information may be unlimited.
|
|
The
unlawful interception of a private communication is a criminal offence.
An employee may intercept a private communication only when such interception
is necessary for the purpose of providing the service, to perform quality
control checks in the course of service monitoring, to protect the company's
rights or property or when authorized by law. (Ref. Criminal code of Canada
Art. 184.(1), (2)) |
|
|
Maintaining business partner
privacy is also crucial when dealing with contracts, proposals and quotations.
We must be vigilant in ensuring that:
|
we
do not share business partner information such as business plans,
names of telecom representatives or information of a sensitive nature
with other employees servicing a similar market segment (for example,
the banking industry). By doing so, we may inadvertently divulge information
about a business partner to that business partners competitor |
|
unless
a business partner provides explicit consent, we do not share information
about business partner with other affiliates or partners, agents or subsidiaries
of our group, except with those affiliate or partners or agents or subsidiaries
of a group, who are directly involved in the specific contract, proposals
or quotations. |
Proprietary Information
Many Company documents and information (including confidential information) are proprietary that is, they contain highly sensitive information critical to the conduct of the Companys business. Information entrusted to the Company by a third party may also be identified as proprietary, confidential or secret and must be handled according to instructions provided by the
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information owner. Information of this kind must be protected against unauthorized disclosure or misuse.
Examples of proprietary information include:
|
major reorganization plans |
|
rate applications |
|
information about new technology |
|
marketing strategies, bids and proposals |
|
legal proceedings |
|
business partner records |
|
sensitive human resources information |
|
internal audit reports and significant corporate security matters |
|
training material |
|
computer software programs (even routine programs). |
Depending on the type of
information at stake, unauthorized disclosure or misuse of proprietary information
can have serious consequences for the Company: for example, the Company could
be placed at a competitive disadvantage; its financial stability could be affected;
it might be exposed to legal liability; or its corporate image could be compromised.
We are all responsible for protecting proprietary information, whether originated by the Company, or entrusted to the Company by a third party, by, among others:
|
classifying and marking documents with the appropriate proprietary notice |
|
making sure all proprietary information, whether stored on paper, on computer or in other electronic form, is kept secure |
|
avoiding
unauthorized disclosure of proprietary information; for example, checking
that computer terminals and telephones used to send and receive information
are secure |
|
avoiding
the discussion of such information in public places, (including taxis,
trains and airplanes) with family members or friends who might pass the
information on to others deliberately or unintentionally, or with business
colleagues when our conversations might be overheard. Remember that cellular
telephones (when in analogue mode) do not provide a secure method of communication |
|
returning
all proprietary information and documents provided by the Company, including
all third party information entrusted to the Company, upon termination
of employment or contract, or reassignment. |
Any attempt
to obtain proprietary information by unauthorized means or to misuse such information
should be reported to a manager immediately.
|
|
Further
information may be found in the booklet Security is Everyones
Business or on the Corporate Security web site (http://security.intranet.bell.ca),
in the following policies: |
|
BCE IT Security Policy 5.2 Information Classification | |
BCE IT Security Policy 8.7.7 Voice, Fax and Video Security | |
|
|
|
How do I tell if a document (paper or electronic) is proprietary if it is not marked as such? | |
You
should begin by asking the person who issued the document if known, as
the originator is the person who must determine the classification. If
you cant find the source of the information and the nature of the
document does not make the classification obvious (such as information
that has been made public), the document should be treated as Restricted
until the proper classification is determined. |
|
|
Use of Confidential
Information
Many of us have access to confidential information which is not available to the general public, or which has not yet been made public. Using this information for purposes other than furthering the Companys best interests is not only unethical, it may be illegal if it involves the
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disclosure of material non-public information. Using any confidential or privileged non-public information about the Company for personal purposes, or failing to safeguard such information, is strictly prohibited.
F. DEALING WITH BUSINESS PARTNERS AND COMPETITORSTo achieve a sustained and enduring competitive advantage, we must ensure that our reputation for quality, service and integrity remains unimpeachable. The best way to maintain our reputation and strengthen our competitive advantage is to compete fairly and vigorously while complying fully with our legal and ethical obligations. Fair competition means that we respect our business partners, competitors, agents and all alliance partners.
Relations with Business Partners
Our Company service often involves a visit to a business partners home or place of business. Over the years, we have acquired an enviable reputation for honesty, courtesy, integrity and respect for property in dealings with business partners. With vigorous competition in the communications marketplace, this reputation has become more valuable than ever.
Selling our Products and Services
Our business partners trust us to provide quality products and services, and be truthful when discussing our advantages and benefits. To maintain that trust:
|
we
offer business partners only those services which we are legally allowed
to provide, either alone or through contract with an alliance partner
or agent, at approved rates and charges, where applicable |
|
we sell only those products and services our business partners want and need |
|
we promote our products and services accurately |
|
we give business partners the straight facts about their competitive choices |
|
we guide business partners into asking the right questions about their competitive options |
|
we
dont offer to waive charges, cut special deals or grant discounts
that are not authorized; we dont do anything that suggests we are
buying business. Depending on the products and services involved,
this kind of behaviour could violate CRTC regulations and/or provisions
of the competition law; as a result, the Company and possibly the employee
might be subject to legal action. |
Treating Competitors
with Respect
We welcome and encourage competition and we are committed to treating competitors with due respect. By doing so, we honour the competitive spirit that motivates us to perform at our best.
We have a responsibility to portray our competitors fairly, accurately and without bias. Acting otherwise will result in charges of anti-competitive behaviour, and possibly in lawsuits.
Behaving competitively means that:
|
we
do not portray a competitor to the public or to a business partner in
an inaccurate, misleading, disparaging or unfair manner |
|
|
we
do not state as a fact our understanding of a competitors price
information as that information may be out of date and incomplete |
|
| we
are careful about commenting publicly, or to a business partner, on such
topics as a competitors financial situation, business practices,
management or network reliability, or foreign ownership. It is often hard
to pin down the correct facts about these matters, and we can be accused
of misrepresentation. The best source of information about a competitor
comes from the competitor itself. If facts about a competitor are public
knowledge, direct the business partner to the source of this information
(i.e., newspaper report, magazine article, TV or radio news item). |
|
|
we
do not behave spitefully or disrespectfully toward a business partner
who has decided to purchase a competitors products or services;
we continue to rigorously promote and provide high-quality |
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Code of Business Conduct
service for any other product we may supply to this business partner. |
Obtaining Information about our Competitors
We have every right to gather information about the marketplace in which we operate. This includes information about our competitors, their products and services, technology, prices, advertising, and so on. However, we must only obtain this information through legal and ethical channels. Acting otherwise is against the law and may result in prosecution.
|
|
we do not engage in industrial espionage | |
we do not buy proprietary competitive intelligence (such as marketing plans, sales strategies, etc.) | |
we must never induce another employee to obtain confidential information, nor must we request or induce the employee of a competitor to provide such information. | |
|
|
|
Our
business unit recently hired someone who held an executive position with
one of our competitors. This person was deeply involved in planning the
competitors expansion strategy, and he has information which would
be very valuable to us. Can we ask him to disclose this information? |
|
Absolutely
not. The new employee has an obligation to protect his former companys
confidential or proprietary information, just as you would be obliged
to protect BCEs confidential or proprietary information if you were
to leave the Company. You must respect the employees personal integrity
as well as his obligation to his former employer. |
|
|
When a Competitor
is a Business Partner
In our competitive environment, competitors are also our business partners. When serving business partners who are also competitors, we must keep the following points in mind:
|
we
must never use information obtained as a result of providing service to
the competitor in any manner which would give us an undue competitive
advantage |
|
employees
who provide access services to competitors have a responsibility to ensure
that this information is not made available to those within the Company
or its affiliates who develop competitive service strategies |
|
we
must not disclose a business partners choice of competitive carrier
to anyone who does not clearly require the information to provide service
to the business partner. |
|
|
|
For
other precautions in dealing with competitors, see Bell Canadas
Canadian Competition Law Compliance Handbook, available by calling the
Business Conduct Help Line at [INFORMATION INTENTIONALLY OMMITTED], no
area code required or send an email to ethics@bell.ca. |
|
Reciprocity
Like many large corporations, we purchase goods and services from thousands of suppliers, many of whom are also our business partners. One of the most delicate questions in purchaser-supplier relationships is reciprocity the promotion of sales through the use of purchasing power.
Reciprocity is an arrangement that both a purchaser and a supplier might be tempted to seek. For example, we, as a purchaser, might consider giving our business to a supplier who happens to be our business partner, in preference to another supplier who is a competitors business partner. Similarly, a supplier may demand that it get our business because it is one of our major business partners.
While we quite naturally want to do business with our business partners, and will take advantage of every opportunity to do so, we must keep in mind that this should not be done at the expense of price, quality and service. These criteria, rather than the simple fact a supplier is or is not our business partner, should guide our purchasing decisions.
Reciprocity, whether it originates with the buyer or the seller, should be handled with utmost care for a number of financial, ethical and legal reasons. Under certain circumstances, we may,
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Code of Business Conduct
for strategic marketing reasons, develop and contract services exclusively with a given supplier. The Law Department must be consulted before all such arrangements are established.
|
|
Our
department is organizing a meeting at a hotel. Due to the large size of
our group, and the fact we dont want to travel far, weve chosen
a nearby hotel serviced by a competitors long distance network.
Is this okay, or should we find a hotel that uses Bell Canada long distance?
|
|
It
is not our policy to prohibit employees on Company business from dealing
with organizations that do not use Bell Canadas services. While
we actively encourage everyone to do business with our business partners,
we must ensure that this is not done at the expense of price, quality
and service. |
|
Although
the hotel youve chosen is not a Bell Canada business partner, you
were right to choose it if, in your judgment, it best meets the price-quality-service
criteria you are looking for: the hotel is located close to your office,
it can easily accommodate all the members of your department and, as a
result, will enable your group to save both time and traveling expenses.
|
|
|
G. SAFEGUARDING COMPANY
ASSETS
We all have a responsibility to safeguard Company assets. This is crucial to maintaining the trust and confidence of shareholders, as well as others who have a stake in the Company. The improper use and/or reporting of assets could seriously undermine the Companys integrity, adversely affect our business strategies and decisions and weaken investor confidence. It could also constitute a criminal offense.
Each of us is accountable for the protection of the Companys assets in our care, both physical (material, buildings, people, property, information, revenues) and logical (communications networks, information systems, intellectual property). Access to and use of these assets must be authorized, adequately controlled and based on business needs. Use for personal purposes of the Companys assets is strictly prohibited. Each of us must also take appropriate measures to prevent losses due to wilful action by others, both outside and within the Company, which may result in personal injury, property damage, theft, loss, abuse or unauthorized access to physical or logical assets, and intellectual property (including data).
In the course of protecting Company assets, all employees are required to read, be aware of and comply with the BCE Security Charter and all Corporate Security policies which can be found on the Corporate Security web site http://security.intranet.bell.ca/index.html.en.
It is our duty to promptly report to Corporate Security or the Business Conduct Help Line all acts that may constitute real or suspected breaches of security.
|
||
Further
information may be found on the Corporate Security web site at http://security.intranet.bell.ca/index.html.en,
in the following security policies: |
||
BCE Security Charter at: http://security.intranet.bell.ca/seccent/BCE_Security_Charter_2003-04-03.pdf | ||
BCE IT Security Policy 3.1.1 Information Security | ||
BCE IT Security Policy 5.1 Asset Accountability | ||
BCE IT Security Policy 6.3 Security Incident Reporting | ||
BCE IT Security Policy 7 Physical and Environmental Security | ||
BCE IT Security Policy 9.1 Business Requirement for Access Control | ||
All
these policies are accessed through the Security Policy Framework site
at http://security.intranet.bell.ca/infosec/polframe/policies/index.html.en |
||
Funds
We must properly use and protect Company cash, cheques, postage, etc., and ensure that all
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Code of Business Conduct
expense vouchers, benefit claims and invoices are accurate and properly authorized.
We must provide receipts and/or explanations for all expenses incurred on behalf of the Company.
We must charge all transactions to the appropriate accounts. We may only use corporate credit cards, charge cards, gasoline cards and calling cards for business purposes.
We should, whenever possible, use the services of business partners with whom the Company has negotiated agreements (for example, travel agents, car-rental agencies, taxi companies, hotels, etc.).
Books and Records
The Companys books and records contain vital information about all aspects of our operations. They form the basis upon which key decisions about the Company are made whether internally, by Company executives and other management staff, or externally, by financial analysts, shareholders, investors, regulators, and so on.
Because they are so crucial to the proper running of our business, we must ensure that all documents, reports and records falling under our responsibility are accurate and complete. We must also ensure that all transactions are properly authorized.
In preparing and maintaining our books and records, we will:
|
adhere to all accepted accounting standards and practices, rules, regulations and controls applicable to us |
|
ensure that all entries are recorded accurately and on time, in the proper accounts, and are properly documented |
|
record
all funds, assets and transactions. We may not establish any undisclosed
or unrecorded fund or assets for any purpose |
|
keep
books and records which reflect fairly, accurately and in reasonable detail
the Companys transactions, acquisition and disposal of assets and
other relevant activities |
|
sign only those documents we believe to be accurate and truthful |
|
restrict
access to sensitive or confidential information (such as financial records
and business partner information) to ensure the information is not accidentally
or intentionally
disclosed, modified, misused or destroyed |
|
ensure, through an internal control process, that the Company meets its book- and record-keeping obligations. |
Contract and Agreement Standards
Contracts and agreements represent some of the greatest exposures faced by the Company. They also represent a great opportunity for the Company to minimize retained risks. If you are in a position to develop or sign contracts, as per BCEs Schedule of Authorities, you must take necessary steps to protect the interests of the Company by ensuring that the contract is reviewed by appropriate departments such as, but not limited to, Legal, Regulatory and Risk Management. The Legal, Regulatory and Risk Management contacts are available to assist you, as well as to conduct individual contract reviews at your request.
IS/IT and Network Security
Computers and computer networks have become an essential feature of our workplace. Indeed, they form the very backbone of our telecommunications network and operations infrastructure. For this reason, every effort must be made to protect the Companys computer systems and associated software from the various threats to their security, such as accidental or deliberate destruction of data and equipment, interruption of service, disclosure of sensitive information, theft and corruption.
We must all comply with the following computer security policies:
|
access to computer systems is granted only to authorized users |
|
users
are responsible and accountable for their access to and use of computer
systems; all access codes and passwords must be kept confidential |
|
the
use of the Companys computer system or network for personal use
or other non-Company purposes is strictly prohibited, |
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unless
a manager in direct line of authority grants permission |
|
|
we must follow Company rules regarding the purchase and use of computer software |
|
to
guard against computer viruses that may damage the Companys computer
systems and jeopardize network security, we must check all new files regardless
of source (e.g. e-mail attachments, internet, diskettes, etc.) with the
latest version of a virus protection program |
|
each of us is responsible for reporting any breach of computer security, policies and standards. |
|
||
For further information, see the following policies located on the Corporate Security web site at http://security.intranet.bell.ca: | ||
BCE IT Security Policy 3.1.1 Information Security | ||
BCE IT Security Policy 5.1 Asset Accountability | ||
BCE IT Security Policy 6.3 Security Incident Reporting | ||
BCE IT Security Policy 7 Physical and Environmental Security | ||
BCE IT Security Policy 8.3 Malicious Software | ||
BCE IT Security Policy 9.1 Business Requirement for Access Control | ||
BCE IT Security Policy 12.1 Legal Requirements | ||
|
Personal Use of Company-Provided
Internet Access
Access to the Internet is primarily provided for business purposes. However, accommodating employees development and awareness needs through personal use of Company-provided Internet access is also encouraged. Personal use must be reasonable, i.e. it must not impede or reduce an employees ability to perform his/her duties, diminish productivity or effectiveness at work or negatively impact the Company in any way. We are responsible for any of our action taken while using the Internet or e-mail and will be held accountable.
|
|
For the complete policy and important restrictions, see the Bell Canada Internet Policy located at address http://rhbellcanadahr.int.bell.ca and choose Your Workplace then access Internet Policy. |
|
|
|
|
Im
attending an important meeting next week and I have to prepare a presentation
using slides and fairly complicated charts. My friend has the software
I need to put the presentation together, and hes offered to lend
me his diskettes so I can install the program on my computer. Can I go
ahead? |
|
No.
The law strictly prohibits the use of software on unlicensed computers.
You must verify and respect the manufacturers conditions of license
or agreement under which the software was acquired. By copying your colleagues
software into your computer, you may be breaking the software companys
licensing agreement as well as copyright laws, and placing the Company
at risk of prosecution for copyright infringement. You should speak to
your groups computer administrator to discuss your computer needs.
|
|
|
Property
We must protect the physical and intellectual property of the Company and third parties from loss, damage, theft, vandalism, sabotage or unauthorized use, copying, disclosure or disposal. We must also ensure proper business use only, of Company and third party property; use of such property for personal purposes is strictly prohibited. This applies to the Companys property located in the office, at home or on business partners premises.
|
Physical
property includes offices and office equipment, computers, desks, art
painting, telephone equipment (both wire line and cellular/wireless),
tools, vehicles, etc. |
|
intellectual
property refers to such things that are intangible i.e. patents, copyrights, |
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moral
rights, trade-marks, domain names, integrated circuit topographies, industrial
designs, trade secrets, confidential information, personality rights.
Intellectual Property rights reside in and protect works like know-how,
business methods and processes, computer software, computer operating
systems, written materials (including paper or electronic form), inventions,
graphics, photographs, audiovisual works, etc. For more on inventions
refer to the section titled Intellectual Property. |
Upon termination of employment or contract, or reassignment, we must return all physical and intellectual property of the Company or entrusted to the Company still in our possession or custody.
|
|
For
further information on loss, theft, damage of Company property, refer
to BCE Information Technology Security Policy 7 Physical and Environmental
Security available on the Corporate Security web site at security.intranet.bell.ca. |
|
For
further information on how to submit an opportunity to sell or license
any BCEs Intellectual Property to another party, refer to http://ip-group.intranet.bell.ca. |
|
What should I do if I discover that a Company trademark has been infringed or misused? | |
|
|
Trade-marks,
including the Companys logo and its various trade names, are among
the Companys most valuable assets. Every employee has a responsibility
to preserve, protect and enhance the value of these assets. You should
immediately report any infringement or misuse of such trade-marks or trade
names to the Branding and Identity Hot Line at (514) 870-2347. |
|
For
further information on proper use of trade-marks, see the Brand Intranet
site at address: http://brand.intranet.bell.ca, or contact the Branding
and Identity HotLine at 514-870-2347 |
|
|
Intellectual Property
Intellectual property is amongst the most valuable assets of the Company. Protecting our innovation and our brands enhances our competitive edge and solidifies our freedom to operate. For a definition of Intellectual Property, please refer to the section titled Property.
All inventions, works and other intellectual property rights and assets described in the previous section, conceived or made during or after working hours in the course of our employment with the Company or which are within the scope of the Companys business interests, are rightly the exclusive property of the Company.
We are prohibited from disclosing the Companys proprietary information and intellectual property such as trade secrets, inventions, marketing plans, etc. outside the Company without ensuring that the proper safeguards and legal documentation are in place. Failure to do so could make the Company lose its right in a trade secret or its right to file a patent for an invention.
We are prohibited from applying for a patent on our behalf or asserting other types of protection of intellectual property, such as a trade-mark, domain name, industrial design or copyright registration, in relation to an invention, work or other intellectual property that we conceived or made during or after working hours in the course of our employment with the Company, or which is within the scope of the Companys business interests. Moreover, we should not either make use of such elements for our personal gain.
We must fully disclose to our manager and to the Intellectual Property Group all intellectual property that we conceive or make during or after working hours in the course of our employment with the Company, or which is within the scope of the Companys business interests, to the extent required, all rights, including such intellectual property rights, in and to all such intellectual property or inventions are hereby assigned in their entirety, without limitations to the Company or BCE Inc. (or automatically owned by the Company).
All moral rights that we may have under the Copyright Act (Canada) (or any successor or similar legislation in other jurisdictions or at common law) in, or related to, the intellectual property that we conceived or made during or after working hours in the course of our employment with the Company, or which is within
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the scope of the Companys business interests are irrevocably waived in favour of the Company and its affiliates.
You must cooperate fully in the preparation and execution of all necessary documents if the Company decides to use/sell or license any of its intellectual property assets or to apply for protection, registration or enforcement of such rights.
You may apply to be released from your obligation to assign specific intellectual property rights to the Company or BCE Inc., as determined by the BCE Intellectual Property Group. Each case will be examined on its own merit and the Company and BCE Inc. will be reasonable in this regard.
|
|
For
further information on the Companys management of Intellectual Property,
refer to the BCE Intellectual Property Policy or to apply
for Intellectual Property Awards please refer to the web site http://ipgroup.intranet.bell.ca
|
|
|
Visible ID
Every employee, consultant and contractor must wear a valid, designated ID card at all times while on Company premises. Visitors must wear a valid, designated visitors card while on Company premises and employees should challenge anyone on Company premises not wearing one.
Please refer to the following web sites for more information:http://security.intranet.bell.ca/GenPol/ GCs/104.1e/104_1F.htm
H. A WORK ENVIRONMENT BASED ON TRUST AND RESPECTNothing is more basic to ethical behaviour than trust and respect. A work environment that encourages and values trust and respect also makes good business sense: it enables us to build and cultivate more meaningful, richer relationships with fellow employees, business partners and shareholders.
The Company is committed to fostering such a workplace, one which:
|
|
recognizes the intrinsic dignity and worth of all employees | |
values, encourages and leverages the diversity of all employees, business partners and shareholders | |
enables all employees to work without fear of intimidation, discrimination, harassment or violence | |
encourages open and honest communication | |
makes reasonable effort to accommodate the particular needs of all employees | |
enables all employees to work safely. | |
|
Diversity in the Workplace
Diversity is defined as an unwavering respect for each others uniqueness. Culture, ethnicity, gender, age, religion, disability, sexual orientation, education and experiences are just some of the facets of diversity. By valuing our differences, we can create an inclusive work environment based on merit and fairness where all employees can contribute to their fullest potential. We will also more closely mirror the communities and business partners we serve.
In the IP world, the business case for employment equity and diversity is stronger than ever. A diverse workforce brings Bell closer to its customers. In the world ahead, customers will be in the drivers seat, with the power to pick and choose among many competing suppliers. The winner will be the company best able to satisfy their needs. By becoming the supplier of choice to a diverse customer base and the employer of choice to our current and future employees, we further improve Bells chances of success.
Employment Equity
Employment Equity is an important aspect of our diversity strategy. While diversity encompasses many different factors that make each of us unique, legislated employment equity programs focus on four designated groups: women, visible minorities, Aboriginal Peoples and persons with disabilities. The Company complies with employment equity requirements aimed at removing barriers to recruiting, retaining and
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promoting members of these designated groups. Employment Equity is not about hiring unqualified individuals but rather to ensure that the qualified members of the designated groups are given equal employment opportunities.
Discrimination and Harassment
We prohibit all types of unlawful discrimination, including harassment, whether directed against an individual or group, including employees, business partners and shareholders. This specifically includes discrimination based on race, national or ethnic origin, color, religion, age, sex (including pregnancy or childbirth), sexual orientation, marital status, family status, physical or mental disability, conviction for which a pardon has been granted. Though the spirit of the law is the same, some of the grounds for discrimination may slightly differ for companies in the group that are provincially legislated.
Harassment is defined as any behaviour, often repetitive in nature, which denies individuals the dignity and respect to which they are entitled because the behaviour is offensive, embarrassing and humiliating. It may take different forms, such as:
|
threats, intimidation or verbal abuse |
|
unwelcome remarks or jokes about subjects like your race, religion, disability, gender, sexual orientation or age |
|
unnecessary physical contact, such as touching, patting, pinching or punching |
|
displaying sexist, racist or other offensive pictures, posters, e-mails or screen displays |
|
any other action that may reasonably be perceived as offensive or degrading. |
Sexual harassment includes
offensive or humiliating behaviour that is related to a persons sex, as
well as behaviour of a sexual nature that creates an intimidating, unwelcome,
hostile or offensive work environment, or that could reasonably be thought to
put sexual conditions on a persons job or employment opportunities.
A few examples are:
|
questions and discussions about a person's sexual life |
|
commenting on someone's sexual attractiveness or unattractiveness |
|
displaying posters, calendars and/or screen displays of a sexual nature |
|
writing notes, letters or e-mails of a sexually suggestive nature. |
An employee being harassed
or discriminated against, should immediately contact his or her manager, someone
higher in that organization or the union representative (for unionized employees);
his/her leader or the Human Resources Consultant (for management employees).
|
|
For
an overview of our policies related to Human Rights and Diversity please
consult the Human Resources intranet web site, Diversity in the workplace:
We all make a difference, at address: http://rhbellcanadahr.int.bell.ca
and choose Your Workplace |
|
In
addition "Respect in the Workplace" training is available through Warren
Sheppel (http://rhbellcanadahr.int.bell.ca (choose "Your Workplace"; "Diversity
in the Workplace"; "Diversity and Human Rights Training") |
|
|
Reasonable Accommodation
Accommodation is a part of a broader principle, namely, that our society should be structured and designed for inclusiveness. An accommodation is considered reasonable if it does not entail undue hardship, such as: significant impact on business operations, or risk to the health and safety of the employee concerned or other employees.
Some examples of accommodation are:
|
physical
or technical alterations can be made to an employees workspace.
For example, work station height, non-standard computer monitor, telephone
with amplifier or headset, etc. |
|
modification
of work duties or conditions. For example, modification of standard working
hours or position duties, to accommodate medical conditions or religious
obligations of those employees who have made a declaration of their needs |
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providing documentation in alternate formats. For example: Braille or other accessible media. |
|
|
For
a complete overview of Diversity, Human Rights, Employment Equity and
Accommodation as it relates to policies, legal context and rights and
responsibilities please consult the Human Resources intranet web site,
Diversity in the workplace: We all make a difference, at address: http://rhbellcanadahr.int.bell.ca
and choose Your Workplace. |
|
|
Occupational Health and Safety
We are committed to maintaining a healthy and safe work environment to reduce the risk of illness or injury. This holds true whether employees are working on the Company premises or at a customers residence or place of business.
To this end, we must:
|
follow all proper Company procedures when carrying out our jobs |
|
comply
with all Company policies regarding health and safety issues including
policies on the use of vehicles on company business |
|
comply with all relevant laws and regulations governing workplace health and safety |
|
wear prescribed safety equipment. |
|
hold
a valid driver's license and company driving permit (BC922) when driving
any vehicle on company business |
We regard Health and Safety
as a corporate priority. We will ensure that effective policies and practices
are in place to protect the health, safety and well-being of employees, business
partners and the public.
Where employees are concerned, the Company expects each person to take personal responsibility for their health and safety, while working safely at all times. The Company will:
|
provide a healthy and safe work environment to reduce the risk of illness or injury |
|
meet or exceed all health and safety legal requirements |
|
provide proper supervision, training and equipment in this area, and |
|
work
with the joint union/management Health and Safety Committees to resolve
issues at that level wherever possible. |
Mindful of the safety of
its business partners and the public, the Company will also:
|
ensure
business decisions made at all levels of the organization take into account
the Companys health and safety commitments |
|
cooperate with various government and other organizations on health and safety matters, and |
|
ensure
contractors follow all legal and contractual guidelines as outlined in
their contracts with the Company. |
|
|
For
detailed information on Occupational Health and Safety Policy, programs,
processes, procedures, the Canada Labour Code Part II and the Health and
Safety regulations consult the Human Resources Web
site at web address http://rhbellcanadahr.int.bell.ca and choose
Your Workplace |
|
|
Corporate Security
Emergency Management
In todays business world, employees could encounter various emergency situations that may impact themselves, and/or the Company.
To this end, the Company is committed to the type of planning that is designed to protect life and property through the development and implementation of Corporate Security Emergency Management (CS-EM) policies and procedures.
Employees should be aware that an Interactive Emergency Response telephone number (1-866-714-0911) is available to assist them in the event of non life-threatening emergencies.
|
|
For
further information on CS-EM policies and procedures, refer to Corporate
EM Policy 106.1 "Organization and Responsibilities" |
|
|
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Code of Business Conduct
|
|
(available
on the Emergency Management link on the Corporate Security web site: http://security.intranet.bell.ca) |
|
|
Alcohol, Drugs and Other Substances
The Company is committed to the health, safety and well-being of its employees, its business partners and the public. As part of this commitment, the Company makes every reasonable effort to minimize risks associated with its operations and to ensure a safe, healthy and productive workplace. These principles apply to all of us, to all locations where the Company business is being conducted, to all activities on all Company work premises or other work locations during working hours. We are expected to act responsibly during Company-related business, social, and recreational events.
We are required to be fit at all times to perform all assigned duties. While at work, we must not be impaired by the use of alcohol, medication, or illicit drugs.
The use, sale, unlawful possession, manufacture or distribution of alcohol and illicit drugs or non-prescribed medications for which a prescription is legally required, whether on Company work premises or other work locations, is strictly prohibited.
We have the responsibility to determine any potential adverse effects when using prescribed or over-the-counter medications with the assistance of their doctor or pharmacist. Intentional misuse of prescribed or over-the-counter medications is strictly prohibited.
|
|
For
further information consult the Alcohol and Drug Policy on the Human Resources
Web site at web address http://rhbellcanadahr.int.bell.ca and choose
Your Workplace. |
|
|
Involvement in a Legal
Matter
If you are involved in a legal matter or police case you must immediately inform your manager if this involvement has the potential to affect your ability to perform your job fully and competently.
Employee Privacy
The Company protects personal information of its employees and collects personal information about them only for purposes relevant to the Companys business.
Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee. Employee personal information refers to those records like the personnel file and other documents collected and used to provide services or support like pay or benefits information. Personal health information is kept separately in the disability management group.
All personal and personal health information shall be protected by security safeguards appropriate to the sensitivity of the information and may only be used for the identified purposes. All employeesboth managers and non managersholding personal employee information should handle it in respect of the privacy principles. Aside from applying normal safeguards (i.e.: locked drawers and desks), employees should beware of public spaces when discussing personal employee information.
|
|
Additional
information on employee privacy can be found on the Human resources web
site at: http://rhbellcanadahr.int.bell.ca/ and choose Your Workplace;
Privacy in the workplace. It provides, amongst other things, information
related to the process to use for questions or concerns related to employee
privacy |
|
Additional
information respecting business partner privacy is available through the
Regulatory Affairs intranet site at http://e-znet.intranet.bell.ca/Bell/Regulatory
|
|
|
Notwithstanding the notion
of employee personal information, there shall be no expectation of privacy for
communications made through the use of Company equipment (for example, e-mail,
internet/intranet activities, voice mail, computer files and diskettes), as
well as workspaces (for example, desks, lockers, and vehicles).
The Company reserves the right to monitor or search any and all Company property at any
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Code of Business Conduct
time, where it determines on reasonable grounds that this is required; for example:
|
to evaluate and measure service quality |
|
in the interests of the safety and protection of employees or the Company |
|
in
the event the Company suspects an employee of fraud, theft, undeclared
conflict of interest or other situation which may cause prejudice to an
employee or the Company or its reputation. |
Workplace Violence
We all have a right to work in an environment free from violence and threats. The Company prohibits all acts of physical, verbal or written aggression or violence committed by one employee against another or against anyone else an employee could come in contact with when carrying out his or her responsibilities.
Its up to each employee to report any act, or threatened act, of violence to a manager or to Corporate Security.
|
|
One
of my employees told me that another employee in our department has threatened
to harm him. How should I handle this? |
|
If
the threat seems to be immediate that is, if your employee seems
to be in imminent danger call the police and Corporate Security.
If the danger seems less imminent, take note of the facts: who was involved,
where and when did the incident take place, were there any witnesses.
Then report the incident to Corporate Security. Corrective action will
ensue as required. |
|
|
I. PROTECTING THE ENVIRONMENT
Environmental policy
We believe that environmental protection is an integral part of doing business and is committed to minimizing, through a continuous improvement process, the impact that some of its activities, products or services have on the environment.
In support of its commitment, the Company will:
|
exercise due diligence in its approach to meet or exceed the requirements of all applicable legislation |
|
prevent, control and reduce releases into the environment |
|
correct in a timely manner, problem situations which could not be prevented |
|
promote and support cost-effective resource and waste minimization initiatives |
|
deal with business partners who seek to minimize their environmental impacts |
|
develop
and market telecommunications services aimed at providing people and organizations
with innovative solutions to their environmental challenges |
|
participate
with governments, businesses, the public and relevant interest groups
to advance environmental protection |
|
communicate its environmental initiatives and performance to stakeholders on a regular basis |
|
ensure
that its employees adhere to this policy and understand their responsibilities
in putting it into practice. |
Compliance with this policy
is every employees responsibility. Non-compliance with this policy will
lead to disciplinary action up to and including dismissal.
Reporting environmental incidents
An environmental incident is an unforeseen situation that can have a negative impact on the environment and may need to be reported to the government authorities.
Whether it is a small spill or leak, a fire in a hazardous material recovery warehouse or a customer complaint, employees must report all environmental incidents no matter what type, cause or seriousness.
Environmental Services must be immediately notified of all environmental incidents involving the company, whether or not they are an emergency and regardless of where they occur.
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Code of Business Conduct
Environmental Services will provide employees with the necessary directives and will report to the government authorities as required. An on-duty manager can be reached 24 hrs per day through the Enviro-line at 1-877-235-5368
Disposal of Residual Materials
Hazardous materials should not be disposed of in public landfill sites or incinerators. For example:
|
Aerosols and other containers |
|
Contaminated rags and other absorbent products |
|
Alkaline batteries |
|
Rechargeable batteries |
|
Oil containers |
|
Solvents |
|
Florescent tubes |
These products include certain
substances which, even in very small quantities, can be harmful to the environment
and our health.
To comply with applicable laws and regulations, it is important that you dispose of hazardous residual materials in the appropriate containers provided by Bell at the various sites.
In line with Bells environmental policy, each employee must dispose of other non-hazardous residual materials such as paper, cardboard, bottles and cans in the appropriate containers, as per the established process at each site.
|
|
Additional
information about environmental programs and most recent procedures is
available at the Environmental Services intranet web site at http://enviro.int.bell.ca |
|
|
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Annual Review
We
are all expected to review the Code once a year and certify that we have
done so by signing form BC3684, Code of Business Conduct/Annual
Record of Review (a copy of which is attached to this Code). This
form is kept in every employees personnel file. |
|
If
there is an actual or potential conflict of interest, we must also complete
form BC3684(A), Disclosure of a Conflict of Interest or Potential
Conflict of Interest, and forward it to Ethical Business Practices.
|
|
Form
BC3684(A) is available on the Bell Canada intranet web site Your Workplace;
Your Workplace Values at address: http://rhbellcanadahr.int.bell.ca |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Employee annual record of review
Employee
|
||
Family name | Given
names |
Employee
number |
Policy on conflict
of interest
Employees owe their first business allegiance to the Company, and therefore they must remain free of interests or relationships which are harmful or detrimental to the Companys best interests. Employees should avoid not only a real conflict of interest, but also the appearance of one which could tarnish their own or the Companys image. Even though it is not always possible to avoid relationships that could place you in a position of potential conflict, it is important to inform your manager and avoid actions or decisions that would conflict with the Companys interests.
Conflict
of interest can lead to disciplinary action, even to dismissal and/or prosecution.
If you are in doubt, you should discuss your specific situation with your manager,
who will then advise you as to the position of the Company with respect to the
matter.
Annual certification
I have reviewed and fully understand Bell Canada Enterprises Code of Business Conduct including the section on Conflict of Interest. I have reported to my manager any relationship or other circumstances that do or could place me in conflict with the interests of the Company. Any new situations will be reported as they occur. I hereby certify that I have no real or potential conflict of interest, except as disclosed to the Company.
|
|
Employee Signature | Date |
|
|
Immediate Manager Name | Signature |
Note to immediate Manager: This form is to be completed and signed each year and retained in employees personnel file. For assistance please contact the support line at [INFORMATION INTENTIONALLY OMMITTED].
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Resources
If you have any questions regarding the issues raised in this document or to report unethical or illegal behavior such as corporate fraud, or to raise concerns regarding the Companys accounting, internal accounting controls or auditing matters, speak to your manager or call the Business Conduct Help Line at [INFORMATION INTENTIONALLY OMMITTED], or send an email to ethics@bell.ca.
You may also contact the following resources:
|
The Code of Conduct (document, forms, training) | ||
http://rhbellcanadahr.int.bell.ca - Your Workplace Values | |||
|
Human Resources Consultants | ||
http://rhbellcanadahr.int.bell.ca | |||
|
Corporate Security (suspected fraud or other criminal activities) |
||
Ontario: | Toronto: (416)701-2071 or 1-800-267-0627 | ||
Ottawa: (613) 244-6100 or 1-800-267-0426 |
|||
Québec: | Montréal: (514) 870-7873 or 1-800-667-8738 | ||
Intranet: http://security.intranet.bell.ca |
|||
|
Emergency Response (non life-threatening emergencies) |
||
1-866-714-0911 | |||
Intranet: http://eop.qc.bell.ca | |||
|
Enviro-Line Bell (environmental issues) | ||
1-877-235-5368 |
|||
Intranet: http://enviro.int.bell.ca |
|||
|
Branding and Identity Line | ||
(514) 870-2347 |
|||
Email : info.branding@bell.ca | |||
|
Occupational Health and Safety | ||
(514) 870-5848 |
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Code of Business Conduct
|
Privacy in the workplace (for privacy issues related to employees) | ||
In Ontario, Email : privacy.coordinator@bell.ca | |||
In Québec, Email: coord.rens.pers@bell.ca | |||
|
Social Responsibility | ||
http://www.bell.ca, About Bell - Bell in the Community. |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
Code of Business Conduct
Reference Documents
|
General Circulars (GC) |
(General Circulars provide detail for adherence to BCE/Bell Canada Policies, standards and procedures. They can be ordered through Xerox by faxing your request to 1-418-692-0011) | |
|
Its the law. The Canadian Competition Law Compliance Handbook |
(Published by the Bell Canada Law Department; available on intranet site Your Workplace Values at address http://rhbellcanadahr.int.bell.ca) | |
|
Privacy and Your Telephone Service |
(Available from local Bell Canada customer service centres.) | |
|
White
Pages telephone directory |
(For information on privacy issues, Terms of Service governing Bell Canada.) | |
|
Security is Everyone's Business |
(http://security.intranet.bell.ca) | |
|
Privacy in the Workplace |
(Available on intranet site Your Workplace at address http://rhbellcanadahr.int.bell.ca) | |
|
Complaint Procedures for Accounting and Auditing Matters |
(Available on intranet site Your Workplace Values at address http://rhbellcanadahr.int.bell.ca) | |
|
BCE Inc. and Bell Canada Disclosure Policy |
(Available on intranet site "Policies" at address http://connexions.bell.ca/cx/pub/strategicinfo/policies/1806_disclosure_e.pdf) |
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© BCE Inc./Bell Canada 2004 - All Rights Reserved |
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
BCE Inc. | ||
|
(signed)
Patricia A. Olah |
|
Patricia
A. Olah Corporate Secretary |
||
Date: August 11, 2005 |