[BUYERS UNITED LOGO]




                               2003 ANNUAL REPORT
                                TO STOCKHOLDERS





                                    UCN(TM)
                         Intelligence By-The-Minute(TM)




                               TABLE OF CONTENTS




Section                                                                 Page No.



Letter to Stockholders                                                     1

Our Company                                                                3

Market for Common Equity and Related Stockholder Matters                   4

Summary Consolidated Financial Information                                 5

Managements Discussion and Analysis of Financial Condition
and Results of Operations                                                  5

Financial Statements                                                     F-1




                              [BUYERS UNITED LOGO]


May 5, 2004

Dear Fellow Shareholders:

         Last year was an exciting one for your company. In each of the last
three years, we have doubled revenue. And the growth in net income (before
preferred dividends) has almost quadrupled in the last year alone. With revenues
over $60 million, we will not be able to maintain that torrid pace, but we will
continue to grow while at the same time transitioning from a commodity reseller
of plain-vanilla long distance to a developer and marketer of enhanced
telecommunication services to the huge contact center market. Consistent with
this change of direction, we are asking you to approve a change in our name from
Buyers United to UCN, which are the initials of United Carrier Networks. UCN is
the name of our commercial division, and the change in our corporate name
signals our de-emphasis of the residential market. This transition began in mid
2003 and in October we acquired the exclusive rights to a software technology
that allows small and medium size contact centers to realize operational tools
and efficiencies that in the past only large enterprises were able to achieve
and then only with the expenditure of millions of dollars. By superimposing the
software on to our national Voice over IP network, which Buyers United acquired
from I-Link in December, 2002, we are able to provide enhanced
telecommunications services at a fraction of the traditional cost for such
services.

         Selling these services takes longer than selling conventional long
distance and involves training the sales force to be able to demonstrate the
unique features that the software can provide. We have, therefore, established a
training curriculum for our various sales channels. Because of the skills
required, we have begun developing a partner agent program to gain more direct
control over our sales and have hired a seasoned telecom executive to head this
effort. We are also developing a new sales channel, VAR or valued added
reseller, which will leverage our own sales force. It will take time and up
front expenses to realize the benefits. All of these changes will initially slow
our growth and profit generation, but we believe the process will establish a
sound foundation for substantial future revenue growth at improved margins.

         Last year we initiated a $1 million capital expenditure program to
improve the quality of our Voice over IP network and to reduce the cost of our
services. On March 11 we announced that we raised $8.7 million in the equity
market. These monies will be used to expand our marketing and sales effort,
further enhance our network, improve our balance sheet, and provide the working
capital to fund our growth.

         We have tested market acceptance of the enhanced services made
available by the software technology and the response has been outstanding. In
February 2004 our new contact center products received recognition by winning
the Best of Show award at the Call Center Demo show in Dallas, and in March 2004
we received the Best in Show award at the INTERNET TELEPHONY Conference and EXPO
in Miami.

         I am pleased with the progress shown by our management and the new
talent we have attracted in 2003. I have been grooming my replacement, Paul
Jarman, who has done an outstanding job as your

                                       1


president and will recommend him to the board as our next Chief Executive
Officer before the end of the year.

         On the financial side, our outside auditors for the first time in our
history have eliminated the going concern qualification in its report on our
2003 financial statements. Our Series A and Series B Preferred Stock provides an
8% dividend. A number of investors have converted their preferred stock to
common stock and, therefore, no longer receive dividends. The remainder can be
converted at the option of the Company when the common shares trade at or above
$4.00 per share, but in any case can be redeemed at the Companys election for
the equivalent of $2.00 per share of common stock any time commencing January 1,
2005. We will consider effecting one of these options should the opportunity
arise and we have the resources necessary to do so. Conversion of these
preferred shares to common with the resulting elimination of dividends would
directly improve our bottom line.

         In our proxy statement we are asking you to approve an employee stock
purchase plan. I am a strong believer in our employees having an equity stake in
the Company and this plan provides a cost effective mechanism to achieve this
goal with our employees.

         We now have assembled a great staff, added experienced management, and
obtained funding. Together with a great product and platform, we are ready to
launch a new era and are very excited at the prospects.

Thank you for your continued interest in our Company.

Sincerely,

/s/  Theodore Stern

Theodore Stern
Chairman and CEO
Buyers United, Inc.

                                       2


                                  OUR COMPANY

         Buyers United, Inc. is a telecommunications company that offers a wide
range of long distance, toll free, data transmission, and related communication
service options at competitive prices, and provides to its customers a standard
of service it believes is comparable to other industry participants. The
telecommunications services we offer include the following:

        o   Switched long distance services to business and residential
            customers
        o   Dedicated access long distance service
        o   Toll-free 800/888/877/866 services
        o   Dedicated data transmission
        o   Private line data services
        o   Calling card services
        o   Conference calling
        o   Automatic call distribution
        o   Interactive voice response
        o   Outbound dialing and voice message broadcasting
        o   Fax to email
        o   Voice mail
        o   Real time account management

         These services can be offered individually, or in a suite of services
tailored to a customers needs. During 2003 we acquired and integrated into our
operations a voice over Internet protocol network (VoIP Network) that enables us
to offer a number of services in the form of software solutions that are
delivered through our VoIP Network.

         For the past eight years Buyers United has been engaged in the business
of reselling telecommunication services provided by others to Buyers United at
wholesale rates. Domestic long distance services make up a major portion of our
sales with the other services listed above making smaller contributions to our
sales mix.

         Buyers United now services approximately 150,000 business and
residential consumers across America. We have refined our business model over
the past several years to address specific niche opportunities in the vast
communications industry. Our brand, United Carrier Networks (UCN), was adopted
in the last quarter of 2001 for providing our services to business customers. We
previously used the brand name BuyersOnline to service residential customers.

         Buyers United is now marketing its services primarily through
independent agents to business customers. Our UCN web site supports the
marketing effort of our agents by providing a resource for exploring and
selecting the specialized services and options we offer business customers.
During the past year we acquired both business and residential customers by
purchase from other providers and may consider opportunities for additional
purchases in the future, although at the present time we are not considering any
purchase opportunities.

         Buyers United was originally formed as a Utah corporation in 1994. In
March 1999, Buyers United changed its corporate domicile from Utah to Delaware
through a merger with a Delaware corporation formed for that purpose. When we
changed the corporate domicile our name became BUI, Inc., and we effected a
1-for-4 reverse split in the issued and outstanding common stock. On April 20,
2000, we changed our name to BuyersOnline.com, Inc., and on November 20, 2001,
our name was changed again to Buyers United, Inc.

                                       3


Recent developments

         In March 2004 Buyers United sold 3,782,000 shares of common stock at
$2.30 per share, or a total of approximately $8.7 million, in a private
placement to institutional and accredited investors. Net proceeds of the
offering after placement fees and expenses were approximately $8.1 million. The
net proceeds of the private placement are intended to be used for various
corporate purposes, including sales and marketing related programs, funding
further development of our VoIP Network, improving our balance sheet, and for
working capital and other general corporate purposes. Buyers United registered
the shares under the Securities Act of 1933 to permit the investors to resell
the shares.

         In December 2002, Buyers United entered into an agreement to purchase
assets of Acceris Communications Inc. (formerly I-Link, Inc.) and its
subsidiary, I-Link Communications, Inc., and license in perpetuity software
developed by Acceris, all of which comprise the VoIP Network we now own and
operate. The transaction was closed in May 2003, with several outstanding
accounts to reconcile. The assets acquired include dedicated equipment required
for operating the VoIP Network, customers of I-Link Communications serviced
through the network, carrier identification codes, and certain trademarks. In
consideration for the assets and software license, Buyers United issued to
Acceris 300,000 shares of Series B Convertible Preferred Stock. This preferred
stock was converted to 1,500,000 common shares in March 2004 pursuant to an
agreement with Acceris that resolved the open account issues, allowed Acceris to
sell 750,000 of the converted common shares to the same investors that purchased
Buyers United common stock in March 2004, and granted to Acceris the right to
register its shares with the March 2004 investors.

         Buyers United entered into an agreement to purchase 37 dedicated long
distance customers from Source Communications, LLC for $750,000 in February
2004. Closing of the acquisition was subject to complying with applicable
federal and state regulation pertaining to transfer of the customers. All of the
regulatory requirements were satisfied and the acquisition of the customers is
completed.

MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

         The common stock of Buyers United trades in the over-the-counter
market. The following table sets forth for the respective periods indicated the
prices of the common stock in the over-the-counter market, as reported and
summarized on the OTC Bulletin Board. Such prices are based on inter-dealer bid
and ask prices, without markup, markdown, commissions, or adjustments and may
not represent actual transactions.

Calendar Quarter Ended:                    High Bid ($)           Low Bid ($)
-----------------------                    ------------           -----------
March 31, 2002                                1.30                  0.61
June 30, 2002                                 2.00                  1.10
September 30, 2002                            1.93                  1.30
December 31, 2002                             2.00                  1.25

Calendar Quarter Ended:                    High Bid ($)           Low Bid ($)
-----------------------                    ------------           -----------
March 31, 2003                                2.45                  1.52
June 30, 2003                                 2.22                  1.20
September 30, 2003                            2.95                  1.71
December 31, 2003                             3.05                  2.00

         Since inception, no dividends have been paid on the common stock.
Buyers United intends to retain any earnings for use in its business activities,
so it is not expected that any dividends on the common

                                       4


stock will be declared and paid in the foreseeable future. As of March 15, 2004,
there were outstanding 1,827,500 shares of Series A Convertible Preferred Stock
and 420,300 shares of Series B Convertible Preferred Stock. Under the terms of
this preferred stock, Buyers United cannot make any distributions on its common
stock without the approval of a majority of the preferred stockholders. At March
15, 2004, there were approximately 4,250 holders of record of the common stock.

SUMMARY CONSOLIDATED FINANCIAL INFORMATION

         The following summary consolidated financial information is qualified
by reference to the financial statements of Buyers United included elsewhere in
this report.


Statements of Operations Data                                     Years ended December 31,
-----------------------------                                     ------------------------
                                                                 2003                    2002
                                                            --------------          --------------
                                                                               
     Revenues                                               $   63,312,964          $   30,163,450

     Operating expenses:
       Costs of revenues                                        34,597,486              16,295,201
       General and administrative                               14,830,565               7,365,569
       Selling and promotion                                    10,839,529               4,646,029
                                                            --------------           -------------
         Income from operations                                  3,045,384               1,856,651
     Other income (expense):
       Interest income                                              13,513                  17,980
       Interest expense                                         (1,884,258)             (1,544,448)
                                                            --------------           -------------
         Net income                                         $    1,174,639          $      330,183
     Preferred stock dividends                                    (873,495)               (749,725)
                                                            --------------           -------------
       Net income (loss) applicable
         to common stockholders                             $      301,144           $    (419,542)
                                                            ==============           =============
     Net income (loss) per common share:
        Basic                                               $         0.05           $       (0.07)
        Diluted                                             $         0.04           $       (0.07)


Balance Sheet Data                                                    As of December 31,
                                                                      ------------------
                                                                 2003                    2002
                                                            --------------          --------------
                                                                               
     Working capital deficit                                $  (11,921,235)          $  (7,276,814)
     Total assets                                           $   23,971,158           $  13,144,948
     Long-term debt and capital lease obligations           $      646,126           $   3,887,803
     Stockholders deficit                                   $   (1,627,250)          $  (5,463,114)


           MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS

Overview

         Buyers United is a domestic telecommunications company that offers and
sells a wide range of long distance and related communication services to
business and residential customers. In the past we functioned as an aggregator
and reseller of telecommunications services provided by others. We intend to
continue to pursue and develop this type of business. However, in December 2002
Buyers United entered into agreements to purchase and manage assets of Acceris
Communications Inc. (formerly I-Link, Inc.)

                                       5


and its subsidiary, I-Link Communications, Inc., and license in perpetuity
software developed by I-Link for the operation of a Voice over Internet Protocol
communications network (VoIP Network). We closed the transactions in May 2003.
With these newly acquired assets we can now develop and offer as a provider
enhanced services, such as fax to email, and transmit data and other
communication services for a portion of the journey over our VoIP Network rather
than entirely through third party providers. In October 2003, Buyers United
acquired the exclusive right to sell and manage the enhanced telecommunications
functions of MyACD, Inc. with a one-year option to purchase it at a price of
approximately $6.8 million. With the MyACD technology we can offer a new product
approach that combines our national VoIP Network with on-demand proprietary
telephony software for contact handling/management applications. We are changing
the way mission critical applications are delivered and priced for the contact
center marketplace, or for any business or department seeking to improve how it
manages the productivity and quality of its customer contact opportunities.

         In December 2002, Buyers United also entered into an agreement with
Touch America, Inc., a subsidiary of Touch America Holdings, Inc., to purchase a
substantial number of its switched voice telecommunication customers, including
the carrier identification code used to service those customers. In June 2003,
we amended the purchase agreement to acquire additional switched voice and
dedicated telecommunications customers and correct discrepancies in the list of
customers originally purchased in December 2002. The total purchase price was
$6.5 million. Buyers United made an initial payment of $3.0 million to Touch
America in December 2002 and has made additional cash payments totaling $3.4
million through March 4, 2004. The balance of $93,988 is expected to be paid in
April 2004.

         During August 2003, Buyers United purchased approximately 12,000 long
distance customers from Glyphics Communications, Inc. for $543,558.

         Buyers United entered into an agreement to purchase 37 dedicated long
distance customers from Source Communications, LLC for $750,000 in February
2004. Closing of the acquisition was subject to complying with applicable
federal and state regulation pertaining to transfer of the customers. All of the
regulatory requirements were satisfied and the acquisition of the customers is
completed

         We generate internal growth by pursuing multiple marketing avenues,
including using independent agents, marketing through the Internet, and selling
through our direct sales force. We intend to expand and develop our direct sales
force and value-added reseller programs during 2004. Our purchase of
telecommunication customers of Touch America resulted in a significant increase
in our customer base during 2003. We believe continuing financial difficulties
and uncertainty in the telecommunications industry may result in opportunities
to acquire customers from unrelated companies, such as our recent February 2004
purchase of dedicated long-distance customers from Source Communications, and we
intend to remain open to these opportunities. However, at the present we are not
evaluating any new acquisitions.

Results of operations

Revenues

         For the year ended December 31, 2003 revenues increased to $63.3
million, a 110 percent increase compared to revenues for the year ended December
31, 2002 of $30.2 million. While a significant portion of the increase in
revenue is due to the acquisition of customer accounts, we also generated growth
internally from ongoing promotional efforts, primarily involving independent
agents.

                                       6


         For the year ended December 31, 2002, revenues increased 110 percent to
$30.2 million as compared to $14.3 million for the year ended December 31, 2001.
The change was due to a substantial increase in our customer base. These new
customers were generated through independent sales agents and referrals from
unrelated Internet marketing companies.

Costs of revenues

         Costs of revenues for the year ended December 31, 2003 increased to
$34.6 million, a 112 percent increase as compared to $16.3 million for the year
ended December 31, 2002. As a percentage of revenue, costs increased to 54.6
percent in 2003 compared to 54.0 percent for same period in 2002. The decrease
in gross margin for the year ended December 31, 2003 as compared to the previous
year is the result of costs related to an increase in customers using dedicated
circuit services. This type of service typically has lower profit margins, but
higher volumes, than other types of long distance services. Also contributing to
a lower gross margin was the combination of costs related to integration efforts
involved in the I-Link acquisition and higher costs of Touch America customers.
Buyers United agreed with Touch America on certain wholesale prices during a
phase-in period after acquiring the customers. However, Buyers United
immediately began switching new customers over to other lower-cost wholesale
providers. The higher Touch America costs were offset slightly by a decrease in
other costs for long-distance minutes.

         Costs of revenues for the year ended December 31, 2002 were $16.3
million, or 54 percent of revenue, as compared to costs of $9.3 million, or 65
percent of revenue, for the year ended December 31, 2001. During 2002, Buyers
United increased volume and new customer sign-ups with two of our largest
long-distance wholesale carriers resulting in decreased rates for long-distance
minutes and an increase in gross margin for the year.

General and administrative

         General and administrative costs for the year ended December 31, 2003
increased 101 percent to $14.8 million compared to $7.4 million for the year
ended December 31, 2002. The increase in costs is due to expenses required to
support Buyers Uniteds significant revenue growth, and costs associated with the
I-Link, Touch America and the MyACD transactions. To meet the needs of increased
revenue levels we hired additional customer service and collection personnel. In
addition, several employees of I-Link were retained by Buyers United in order to
effectively maintain the VoIP Network, as well as provide customer support and
billing services. Buyers United also assumed certain office lease obligations of
I-Link, which resulted in additional occupancy expenses.

         General and administrative expenses for the year ended December 31,
2002 increased 20 percent to $7.4 million or 24 percent of revenue as compared
to $6.1 million or 43 percent of revenue for the year ended December 31, 2001.
The increase resulted from increases in bad debt expense, customer service and
support expenses and billing costs, all incidental to the increase in revenue.
These increases were offset by decreased costs of maintenance and depreciation
expense from the termination of high-cost equipment leases and the write-off of
obsolete web-site development costs during 2001.

Selling and promotion

         Selling and promotion expenses increased 133 percent to $10.8 million
or 17 percent of revenue for the year ended December 31, 2003 compared to $4.6
million or 15 percent of revenue for the year ended December 31, 2002. The
increase resulted from higher commissions paid on increased revenue. Selling and
promotion

                                       7


costs for 2003 include higher amortization expenses associated with the customer
lists acquired during 2003.

         Selling and promotion expenses for the year ended December 31, 2002
were $4.6 million or 15 percent of revenue, an increase of 40 percent over the
prior year's expenses of $3.3 million or 23 percent of revenue. The increase was
the result of higher expenses for sales commissions, sales support staff, and
the amortization of deferred customer referral fees. These increases were
directly related to the increase in revenue during the 2002 year.

Other income (expense)

         Interest expense for the year ended December 31, 2003 was $1.9 million
compared to $1.5 million for the comparative period in 2002. The increase in
interest expense was the result of higher debt balances outstanding throughout
2003 compared to 2002.

         Interest expense for 2002 was $1.5 million as compared to $997,882 for
2001, an increase of 55 percent. The increase is attributable to the significant
amount of additional debt financing Buyers United had outstanding throughout
2002, which we raised to fund operations and an online marketing opportunity
with an unrelated Internet marketing company.

Liquidity and capital resources

         Buyers Uniteds current ratio as of December 31, 2003 increased slightly
to 0.52:1 from 0.51:1 at December 31, 2002. The components of current assets and
current liabilities that changed significantly since the end of 2002 were cash,
accounts receivable, line of credit, the current portion of long-term debt, and
accrued liabilities.

         The increase in cash and the line of credit was the result of a
significant draw against the line of credit that took place during the last week
of December 2003. Accounts receivable, accrued commission and rebates, accrued
liabilities, and accounts payable all increased as a result of higher revenues
reported during 2003 as compared to the same period in 2002. Accrued dividends
increased as a result of the additional shares of preferred stock issued to
I-Link, Inc. in connection with completing the acquisition of the VoIP Network.

         The current portion of long-term debt increased $1.7 million or 28
percent, due to several long-term notes maturing and becoming due and payable in
2004. The long-term portion of notes payable decreased by $3.2 million due to
the net effect of the following items:

        o   Ongoing payments on acquisition notes.

        o   The partial payoff and replacement of a $1.1 million promissory
            note, previously due February 28, 2003. Buyers United retired the
            note payable by paying $250,000 in cash and issuing a new promissory
            note for $800,000. In addition, Buyers United issued 50,000 shares
            of common stock in connection with the original agreement. The new
            note is unsecured and bears interest at ten percent, payable
            monthly. Principal is also payable monthly based on 20 percent of
            billings during each monthly billing period from designated
            customers.

        o   In January and February 2003, Buyers United received $500,000 from
            the issuance of promissory notes payable, $400,000 of which came
            from three Directors of Buyers

                                       8


            United. The unsecured notes bear interest at 12 percent and are due
            in 2004 through early 2005.

        o   In May and June 2003, Buyers United received $500,000 from the
            issuance of promissory notes payable. The notes are secured by
            computer and telecommunications equipment, bear interest at 12
            percent, and are due in May and June 2006.

        o   During June 2003, the Company initiated a program to repurchase
            outstanding common stock from shareholders of record with total
            holdings of 100 or fewer shares. The offering price per share was
            $1.75. The program ended in September 2003 after the Company had
            repurchased 2,774 shares.

        o   In June 2003 Buyers United issued $1.4 million in promissory notes
            for cash used primarily for purchasing customers from Touch America.
            The notes are unsecured and bear interest at ten percent, with
            principal and interest payable monthly. The principal paid each
            month equals approximately 20 percent of billings collected during
            each monthly billing period from the acquired Touch America
            customers. After all principal is repaid, note holders will continue
            to receive approximately ten percent of such collected billings.
            There was a five percent commission paid to the sales agent in
            connection with the issuance of the notes.

         Buyers United has a line of credit agreement with RFC Capital
Corporation that expires in January 2006. The available borrowing limit is $5.0
million. Interest accrues at prime plus three percent, which was 7.00 percent as
of December 31, 2003. During 2002, the interest rate on the line was prime plus
six percent, which was 10.25 percent as of December 31, 2002. The facility
allows the Company to obtain financing on its eligible accounts receivable,
including unbilled receivables and regular monthly billings. The facility is
collateralized by the underlying receivables. On December 31, 2003, Buyers
United had financed the maximum amount available based on eligible accounts
receivable at that time. This amount, less draws by RFC applied against the
outstanding amount, aggregated $4.1 million. The facility requires Buyers United
to maintain a restricted cash account for the collection of the receivables. As
of December 31, 2003, Buyers United had $1.2 million of restricted cash
associated with the RFC arrangement.

         On September 10, 2003, Buyers United filed a registration statement on
Form SB-2 with the Securities and Exchange Commission to register for resale up
to approximately 8.8 million shares of common stock underlying outstanding
warrants, options and convertible debt. During 2003, investors exercised
warrants to purchase 522,500 shares of common stock providing cash to the
Company of approximately $1.0 million. In March 2004 the registration statement
was temporarily suspended until the Company can file an amendment updating the
registration statement with its 2003 audited financial statements and other
information.

         On March 15, 2004, Buyers United sold 3,782,000 shares of common stock
at $2.30 per share, or a total of approximately $8.7 million. Net proceeds of
the offering after placement fees and expenses are approximately $8.1 million.
The net proceeds of the private placement are intended to be used for various
corporate purposes, including sales and marketing related programs, funding
further development of our VoIP Network, reducing debt, and for working capital
and other general corporate purposes.

                                       9


         The following table sets forth our capitalization as of December 31,
2003, and as adjusted to give effect to:

        o   Receipt of the estimated net proceeds from our private placement of
            3,782,000 shares of common stock at $2.30 per share; and

        o   Conversion of 300,000 shares of Series B Convertible Preferred Stock
            by Acceris Communications, Inc.


                                                       December 31,
                                                           2003          As Adjusted (1)
                                                      -------------       -------------
                                                                    
Stockholders equity (deficit):
 Preferred stock, $0.0001 par value; 15,000,000
  shares authorized
    Series A 8% cumulative preferred stock:
      1,865,000 shares issued and outstanding
       (liquidation value of $3,730,000)              $         187       $         187
    Series B 8% cumulative preferred stock:
      721,729 shares issued and outstanding
       (liquidation value of $7,217,290); as
       adjusted, 421,729 shares issued and
       outstanding, (liquidation value of
       $4,217,290)                                               72                  42
 Common stock, $0.0001 par value, 100,000,000
  shares authorized;
    7,604,584 shares issued and outstanding;
      as adjusted, 12,886,584 shares issued
      and outstanding                                           760               1,288
 Additional paid in capital                              20,193,148          28,295,023
 Warrants and options outstanding                         3,928,110           3,928,110
 Accumulated deficit                                    (25,749,527)        (25,749,527)
                                                      -------------       -------------
       Total stockholders equity (deficit)            $  (1,627,250)      $   6,475,123
                                                      =============       =============

----------------------------
(1) The adjusted figures do not give effect to the issuance of up to 7,972,583
    additional common shares on exercise or conversion of outstanding warrants,
    options, and convertible notes that are registered for sale by the holders
    under a registration statement filed with the Securities and Exchange
    Commission, up to 1,600,476 shares underlying other warrants and options, up
    to 150,000 shares reserved for issuance on conversion of other outstanding
    notes, or up to 3,973,645 shares issuable on conversion of outstanding
    preferred stock.

Critical accounting policies and estimates

         Revenue Recognition: Buyers United's revenue recognition policy with
respect to reseller agreements is to record gross revenues and receivables from
customers when Buyers United acts as principal in the transaction; takes title
to the products or services; and has risks and rewards of ownership, such as
risk of loss for collection, delivery, or returns. Revenues from sales of
services are recognized upon providing the services to the customers.

         Accounts Receivable and Allowance for Doubtful Accounts: Accounts
receivable is comprised of amounts billed and billable to customers, net of an
allowance for

                                       10


uncollectible amounts. The allowance for doubtful accounts is estimated by
management and is based on specific information about customer accounts, past
loss experience, and general economic conditions. An account is written off by
management when deemed uncollectible, although collections efforts may continue.

         Property and Equipment: Property and equipment are stated at cost.
Major additions and improvements are capitalized, while minor repairs and
maintenance costs are expensed when incurred. In accordance with Statement of
Position 98-1, "Accounting for the Costs of Computer Software Developed or
Obtained for Internal Use," Buyers United capitalizes certain costs incurred for
the development of internal use software. These costs include the costs
associated with coding, software configuration, upgrades, and enhancements.

         Advertising Costs: Buyers United advertises its services through
traditional venues such as print media to the general public. Costs associated
with these advertising efforts are expensed as incurred.

Forward-looking statements

         The Private Securities Litigation Reform Act of 1985 provides a safe
harbor for forward-looking statements made by Buyers United. All statements,
other than statements of historical fact, which address activities, actions,
goals, prospects, or new developments that Buyers United expects or anticipates
will or may occur in the future, including such things as expansion and growth
of its operations and other such matters are forward-looking statements. Any one
or a combination of factors could materially affect Buyers Uniteds operations
and financial condition. These factors include the availability of capital,
competitive pressures, success or failure of marketing programs, changes in
pricing and availability of services and products offered to members, legal and
regulatory initiatives affecting long distance service, and conditions in the
capital markets. Forward-looking statements made by Buyers United are based on
knowledge of its business and the environment in which it operates as of the
date of this report. Because of the factors listed above, as well as other
factors beyond its control, actual results may differ from those in the
forward-looking statements.

                                       11



                       BUYERS UNITED, INC. AND SUBSIDIARY

                        Consolidated Financial Statements

                                TABLE OF CONTENTS


Report of Independent Auditors ......................................... F - 2

Consolidated Balance Sheet.............................................. F - 3

Consolidated Statements of Operations .................................. F - 4

Consolidated Statements of Stockholders' Deficit ....................... F - 5

Consolidated Statements of Cash Flows .................................. F - 7

Notes to Consolidated Financial Statements ............................. F - 9




                                      F-1



                         REPORT OF INDEPENDENT AUDITORS



Board of Directors and Shareholders
Buyers United, Inc. and Subsidiary
Salt Lake City, Utah


We have audited the  accompanying  consolidated  balance sheet of Buyers United,
Inc.  and  Subsidiary  as of  December  31,  2003 and the  related  consolidated
statements of operations,  stockholders' deficit, and cash flows for each of the
two years in the period ended December 31, 2003. These financial  statements are
the responsibility of the Company's management. Our responsibility is to express
an opinion on these financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the  United  States of  America.  Those  standards  require  that we plan and
perform the audit to obtain  reasonable  assurance  about  whether the financial
statements are free of material misstatement.  An audit includes examining, on a
test basis,  evidence  supporting  the amounts and  disclosures in the financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material respects,  the financial position of Buyers United, Inc.
and  Subsidiary as of December 31, 2003 and the results of their  operations and
their cash flows for each of the two years in the period ended December 31, 2003
in conformity with accounting principles generally accepted in the United States
of America.




                                          Crowe Chizek and Company LLC

Oak Brook, Illinois
March 11, 2004, except for Note 14
  as to which the date is March 15, 2004


                                      F-2




                               BUYERS UNITED, INC.

                           CONSOLIDATED BALANCE SHEET

                                December 31, 2003



                            ASSETS
Current assets:
                                                                      
      Cash and cash equivalents                                          $  3,055,384
      Restricted cash                                                       1,569,336
      Accounts receivable, net of allowance for uncollectible
        accounts of $2,931,000                                              8,162,483
      Other current assets                                                    243,844
                                                                         ------------
            Total current assets                                           13,031,047

Property and equipment, net                                                 2,424,642
Intangible assets, net                                                      8,018,682
Other assets                                                                  496,787
                                                                         ------------

            Total assets                                                 $ 23,971,158
                                                                         ============

            LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
      Line of credit                                                     $  4,093,782
      Current portion of long-term debt and capital lease obligations       7,781,484
      Accounts payable                                                     11,248,152
      Accrued liabilities                                                   1,828,864
                                                                         ------------
            Total current liabilities                                      24,952,282

Long-term debt and capital lease obligations                                  646,126
                                                                         ------------

            Total liabilities                                              25,598,408

Stockholders' deficit:
      Preferred stock, $0.0001 par value, 15,000,000 shares authorized;
        Series A 8% cumulative convertible preferred stock; 1,865,000
           shares issued and outstanding (liquidation value of $3,730,000)        187
        Series B 8% cumulative convertible preferred stock; 721,729
           shares issued and outstanding (liquidation value of $7,217,290)         72
      Common stock, $0.0001 par value; 100,000,000 shares authorized;
           7,604,584 shares issued and outstanding                                760
      Additional paid-in capital                                           20,193,148
      Warrants and options outstanding                                      3,928,110
      Accumulated deficit                                                 (25,749,527)
                                                                         ------------
            Total stockholders' deficit                                    (1,627,250)
                                                                         ------------

            Total liabilities and stockholders' deficit                  $ 23,971,158
                                                                         ============


                             See accompanying notes

                                      F-3





                               BUYERS UNITED, INC.

                      CONSOLIDATED STATEMENTS OF OPERATIONS



                                                     Year Ended December 31,
                                                    --------------------------
                                                        2003          2002

Revenues                                            $ 63,312,964  $ 30,163,450

Operating expenses:
      Costs of revenues                               34,597,486    16,295,201
      General and administrative                      14,830,565     7,365,569
      Selling and promotion                           10,839,529     4,646,029
                                                    --------------------------
            Total operating expenses                  60,267,580    28,306,799
                                                    --------------------------

            Income from operations                     3,045,384     1,856,651

Other income (expense):
      Interest income                                     13,513        17,980
      Interest expense                                (1,884,258)   (1,544,448)
                                                    --------------------------
            Total other expense, net                  (1,870,745)   (1,526,468)
                                                    --------------------------

            Net income                              $  1,174,639  $    330,183

8% Preferred dividends on Series A and B preferred
 stock                                                  (873,495)     (749,725)
                                                    --------------------------

            Net income (loss) applicable to common
             stockholders                           $    301,144  $   (419,542)
                                                    ==========================



Net income (loss) per common share:
            Basic                                   $       0.05  $      (0.07)
            Diluted                                         0.04         (0.07)



Weighted average common shares outstanding:
            Basic                                      6,378,047     5,740,811
            Diluted                                    6,847,646     5,740,811




                             See accompanying notes

                                      F-4




                                          BUYERS UNITED, INC. AND SUBSIDIARY

                                   CONSOLIDATED STATEMENTS OF STOCKHOLDERS' DEFICIT


                                                                              Preferred Stock     Common Stock     Additional
                                                                             -----------------  -----------------   Paid-in
                                                                              Shares    Amount    Shares   Amount   Capital
                                                                             ---------  ------  ---------  ------  -----------
                                                                                                    
Balance at December 31, 2001                                                 2,433,800  $  244  5,312,629  $  531  $15,190,855

      Conversion of preferred shares to common                                 (15,000)     (2)    55,000       6           (4)
      Issuance of common shares in connection with notes payable                    -       -      17,998       2       18,796
      Issuance of warrants for services and with consulting agreements              -       -          -       -            -
      Amortization of deferred consulting fees                                      -       -          -       -            -
      Issuance of warrants with notes payable                                       -       -          -       -            -
      Issuance of common stock for debt guarantee                                   -       -      25,000       3       30,747
      Imputed interest on notes payable                                             -       -          -       -        28,686
      Cancellation of warrants issued for services                                  -       -          -       -            -
      Preferred stock dividends                                                     -       -          -       -            -
      Issuance of common shares as payment of preferred stock dividends             -       -     574,635      57      750,296
      Net income                                                                    -       -          -       -            -
                                                                             ---------  ------  ---------  ------  -----------

Balance at December 31, 2002                                                 2,418,800     242  5,985,262     599   16,019,376


      Conversion of preferred shares to common                                (116,000)    (11)   580,000      58          (47)
      Issuance of preferred stock in connection with the I-Link acquisition    283,929      28         -       -     1,613,855
      Exercise warrants to purchase Common Stock, net of issuance costs             -       -     522,500      52    1,395,020
      Exercise employee options to purchase Common Stock                            -       -      27,500       3       54,997
      Issuance of common shares in connection with notes repayment                  -       -      50,000       5           (5)
      Repurchase shares from stockholders                                           -       -      (2,774)     -        (4,851)
      Amortization of deferred consulting fees                                      -       -          -       -            -
      Issuance of warrants for services                                             -       -          -       -            -
      Issuance of common stock for debt guarantee                                   -       -      15,000       1       36,298
      Imputed interest on notes payable                                             -       -          -       -         5,312
      Cancellation of warrants issued for services                                  -       -          -       -       304,690
      Preferred stock dividends                                                     -       -          -       -            -
      Issuance of common shares as payment of preferred stock dividends             -       -     427,096      42      768,503
      Net income                                                                    -       -          -       -            -
                                                                             ---------  ------  ---------  ------  -----------

 Balance at December 31, 2003                                                2,586,729  $  259  7,604,584  $  760  $20,193,148
                                                                             =========  ======  =========  ======  ===========


                                   -continued-

                                      F-5




                                          BUYERS UNITED, INC. AND SUBSIDIARY

                                   CONSOLIDATED STATEMENTS OF STOCKHOLDERS' DEFICIT

                                                                           Warrants/   Deferred
                                                                            Options   Consulting  Accumulated
                                                                          Outstanding    Fees       Deficit       Total
                                                                           ----------  --------  ------------  -----------
                                                                                                   
Balance at December 31, 2001                                               $4,383,334  $(98,406) $(25,631,129) $(6,154,571)

      Conversion of preferred shares to common                                     -         -             -            -
      Issuance of common shares in connection with notes payable                   -         -             -        18,798
      Issuance of warrants for services and with consulting agreements        102,118        -             -       102,118
      Amortization of deferred consulting fees                                     -     73,232            -        73,232
      Issuance of warrants with notes payable                                 232,259        -             -       232,259
      Issuance of common stock for debt guarantee                                  -         -             -        30,750
      Imputed interest on notes payable                                            -         -             -        28,686
      Cancellation of warrants issued for services                           (125,197)       -             -      (125,197)
      Preferred stock dividends                                                    -         -       (749,725)    (749,725)
      Issuance of common shares as payment of preferred stock dividends            -         -             -       750,353
      Net income                                                                   -         -        330,183      330,183
                                                                           ----------  --------  ------------  -----------

Balance at December 31, 2002                                                4,592,514   (25,174)  (26,050,671)  (5,463,114)


      Conversion of preferred shares to common                                     -         -             -            -
      Issuance of preferred stock in connection with the I-Link acquisition        -         -             -     1,613,883
      Exercise warrants to purchase Common Stock, net of issuance costs      (385,055)       -             -     1,010,017
      Exercise employee options to purchase Common Stock                           -         -             -        55,000
      Issuance of common shares in connection with notes repayment                 -         -             -            -
      Repurchase shares from stockholders                                          -         -             -        (4,851)
      Amortization of deferred consulting fees                                     -     25,174            -        25,174
      Issuance of warrants for services                                        25,341        -             -        25,341
      Issuance of common stock for debt guarantee                                  -         -             -        36,299
      Imputed interest on notes payable                                            -         -             -         5,312
      Cancellation of warrants issued for services                           (304,690)       -             -            -
      Preferred stock dividends                                                    -         -       (873,495)    (873,495)
      Issuance of common shares as payment of preferred stock dividends            -         -             -       768,545
      Net income                                                                   -         -      1,174,639    1,174,639
                                                                           ----------  --------  ------------  -----------

Balance at December 31, 2003                                               $3,928,110  $     -   $(25,749,527) $(1,627,250)
                                                                           ==========  ========  ============  ===========




                             See accompanying notes

                                      F-6





                               BUYERS UNITED, INC.

                      CONSOLIDATED STATEMENTS OF CASH FLOWS


                                                                               Year Ended December 31,
                                                                              -------------------------
                                                                                  2003         2002
                                                                              ------------ ------------
                                                                                     
Cash flows from operating activities:
      Net income                                                              $ 1,174,639  $   330,183
      Adjustments to reconcile net income to netcash used in
        operating activities:
            Depreciation and amortization                                       3,863,516    1,191,196
            Amortization included in interest expense resulting from
              issuing stock with notes                                              5,312       28,686
            Amortization of discount on notes payable                             414,301      237,444
            Amortization of note financing costs                                  115,182      174,977
            Amortization of deferred consulting fees                               25,174       73,232
            Expense related to the grant of options to purchase common shares          -       (23,079)
            Changes in operating assets and liabilities:
                  Accounts receivable                                          (2,512,269)  (3,378,341)
                  Other assets                                                   (697,427)  (2,379,009)
                  Checks in excess of available cash balances                          -      (186,866)
                  Accounts payable                                              4,711,897    1,821,236
                  Accrued liabilities                                             278,315      432,183
                                                                              ------------ ------------

                        Net cash provided by (used in) operating activities     7,378,640   (1,678,158)
                                                                              ------------ ------------

Cash flows from investing activities:
      Increase in other assets                                                   (167,360)    (194,915)
      Purchases of property and equipment                                      (1,574,986)    (317,399)
      Purchase of customer accounts                                                    -    (3,000,000)
                                                                              ------------ ------------

                        Net cash used in investing activities                  (1,742,346)  (3,512,314)
                                                                              ------------ ------------

Cash flows from financing activities:
      Restricted cash                                                            (985,334)     106,310
      Net borrowings and payments under line of credit                          2,817,530      702,080
      Borrowings under notes payable, net of debt issuance costs                2,299,955    7,818,850
      Principal payments on notes payable and other long-term obligations      (8,767,587)  (2,499,508)
      Exercise of warrants and employee options, net of offering costs          1,065,018           -
      Repurchase of shares from stockholders with less than 100 shares             (4,852)          -
                                                                              ------------ ------------

                        Net cash provided by (used in) financing activities    (3,575,270)   6,127,732
                                                                              ------------ ------------


Net increase in cash and cash equivalents                                       2,061,024      937,260
Cash at the beginning of the period                                               994,360       57,100
                                                                              ------------ ------------

Cash at the end of the period                                                 $ 3,055,384  $   994,360
                                                                              ============ ============



                             See accompanying notes

                                      F-7





                               BUYERS UNITED, INC.

                      CONSOLIDATED STATEMENTS OF CASH FLOWS




                                                                        Year Ended December 31,
                                                                        ----------------------
                                                                           2003         2002
                                                                        ----------  ----------

                                                                              
Supplemental cash flow information:
      Cash paid for interest                                            $1,208,543  $  890,490


Supplemental schedule of noncash investing and financing activities:
      Issuance of common shares in payment of preferred stock dividend  $  768,574  $  750,353
      Issuance of common shares in payment of deferred financing costs           -      18,793
      Issuance of common shares for officer's personal guaranty             36,300      30,750
      Issuance of warrants with promissory notes                                 -     232,259
      Accrual of dividend payable on preferred stock                       873,495     749,725
      Retire and replace note payable                                      800,000          -
      Acquire customers from Touch America                               3,411,421          -
      Acquire customers from Glyphics, Inc.                                543,558          -
      Issuance of preferred stock to acquire VoIP Network assets         1,705,236          -
      Convert accrued interest to note payable                             435,388          -
      Capital expenditures financed with capital lease obligation          100,691          -






                             See accompanying notes

                                      F-8


NOTE 1 - DESCRIPTION OF THE COMPANY AND SUMMARY OF SIGNIFICANT ACCOUNTING
         POLICIES

Organization

Buyers United,  Inc. ("the Company") was  incorporated on August 23, 1994 in the
state of Utah and was  reincorporated in the state of Delaware on April 9, 1999.
During 2003, the Company established a wholly-owned  subsidiary in  Virginia for
the purpose of conducting business in that state.

Buyers United is an aggregator and provider of telecommunications  services. The
Company contracts with a number of third party providers for the right to resell
the various  telecommunication  services and  products  they  provide,  and then
offers all of these various services to its customers. The Company also operates
a dedicated  VoIP Network,  and advanced  customer  contact  handling/management
software  applications  that enable it to offer enhanced  services to customers.
The variety of services and products the Company  offers  allows the customer to
buy only those  telecommunications  services it needs from one  source,  combine
those services in a customized package, receive one bill for those services, and
make one call to Buyers United if a service problem or billing issue arises.

Summary of Significant Accounting Policies

Principles of Consolidation:  The accompanying consolidated financial statements
include the accounts of Buyers United, Inc. and its wholly-owned subsidiary. All
significant  intercompany  accounts and  transactions  have been eliminated upon
consolidation.

Use of Estimates in the Preparation of Financial Statements:  The preparation of
financial statements in conformity with accounting principles generally accepted
in the United  States of  America  requires  management  to make  estimates  and
assumptions  that  affect the  reported  amounts of assets and  liabilities  and
disclosure of  contingent  assets and  liabilities  at the date of the financial
statements  and the  reported  amounts  of  revenues  and  expenses  during  the
reporting period. Actual results could differ from these estimates.  Significant
estimates  include the allowance for doubtful  accounts and attrition rates used
to determine the estimated useful lives of customer lists acquired.

Revenue  Recognition:  The Company's revenue  recognition policy with respect to
reseller  agreements is to record gross revenues and receivables  from customers
when the  Company  acts as  principal  in the  transaction;  takes  title to the
products or services;  and has risks and rewards of  ownership,  such as risk of
loss for collection,  delivery, or returns.  Revenues from sales of services are
recognized upon providing the services to the customers.

Cash and cash equivalents: All highly liquid assets with an original maturity of
three months or less are considered to be cash equivalents.

Restricted  Cash: In accordance  with the Company's  agreements with RFC Capital
Corp. (Note 5) and with certain vendors, the Company maintains a restricted cash
account for the  collection  of the  Company's  receivables.  As of December 31,
2003, the Company had $1.6 million of cash that was restricted.

Accounts Receivable and Allowance for Doubtful Accounts:  Accounts receivable is
comprised of amounts  billed and billable to customers,  net of an allowance for
uncollectible  amounts.  The  accounts  receivable  balance  outstanding  as  of
December 31, 2003 is comprised of the following:

            Billed amounts                              $ 9,863,111
            Unbilled amounts                              1,230,372
                                                         ----------
                                                         11,093,483
            Less: allowance for uncollectible accounts   (2,931,000)
                                                         ----------

                                                        $ 8,162,483
                                                        ===========

Finance  charges are assessed to accounts once the amount owed is past due based
on their  specific  terms.  The allowance for doubtful  accounts is estimated by
management and is based on specific  information about customer  accounts,  past
loss experience,  and general economic conditions.  An account is written off by
management when deemed uncollectible, although collections efforts may continue.

                                      F-9




Property  and  Equipment:  Property  and  equipment  are  stated at cost.  Major
additions and improvements are capitalized,  while minor repairs and maintenance
costs are expensed when incurred. In accordance with Statement of Position 98-1,
"Accounting  for the  Costs of  Computer  Software  Developed  or  Obtained  for
Internal  Use,"  the  Company   capitalizes   certain  costs  incurred  for  the
development of internal use software.  These costs include the costs  associated
with coding, software configuration,  upgrades, and enhancements.  Of such costs
the Company  capitalized  approximately  $118,000 and  $127,000  during 2003 and
2002, respectively.

Depreciation and amortization are computed using the  straight-line  method over
the estimated useful lives of the related assets as follows:

Computer and office equipment                 2 to 3 years
Internal-use software                            2 years
Furniture and fixtures                        3 to 7 years

Advertising  Costs:  The Company  advertises  its services  through  traditional
venues such as print media to the general  public.  Costs  associated with these
advertising  efforts are expensed as incurred,  and were $27,438 and $29,781 for
the years ended December 31, 2003 and 2002, respectively.

Fair Value of  Financial  Instruments:  The  carrying  amounts  reported  in the
accompanying  consolidated  balance  sheet for cash,  receivables,  and accounts
payable   approximate  fair  values  because  of  the  immediate  or  short-term
maturities of these financial instruments. The fair value of the Company's notes
payable and preferred stock also  approximate  fair value based on current rates
for similar debt and fixed-rate instruments.

Debt Issuance Costs: As an inducement to various  investors,  shareholders,  and
board members to lend monies to the Company, shares of common stock and warrants
to purchase shares of common stock were issued to them. The fair market value of
those shares at the date of issuance has been capitalized as debt issuance costs
and is being  amortized over the life of the loans.  Amortization of these costs
for the years  ended  December  31,  2003 and 2002 was  $414,298  and  $237,446,
respectively, and are included in interest expense.

Stock-Based Compensation:  Employee compensation expense via stock option grants
is reported  using the  intrinsic  method.  No stock  option-based  compensation
expense is included in net income (loss) as all options  granted had an exercise
price equal to or greater than the market price of the  underlying  common stock
at the date of grant.  The following table  illustrates the effect on net income
(loss) and  earnings  (loss) per share if expense  was  measured  using the fair
value  recognition  provisions  of SFAS No.  123,  "Accounting  for  Stock-Based
Compensation":

                                                           2003         2002
                                                        ---------   -----------
  Net income (loss) applicable to common stockholders:
  ---------------------------------------------------
         As reported                                    $ 301,144   $  (419,542)
         Pro forma stock option-based compensation       (307,747)     (748,857)
                                                        ---------   -----------
         Pro forma net loss applicable
           to common stockholders                       $  (6,603)  $(1,168,399)
                                                        =========   ===========

  Net income (loss) per common share:
  ----------------------------------
         As reported:
           Basic                                        $    0.05   $     (0.07)
           Diluted                                           0.04         (0.07)

         Pro forma
           Basic                                        $      -    $     (0.20)
           Diluted                                             -          (0.20)

The fair value of the options  granted during 2003 and 2002 was estimated at the
date of grant using the following weighted average assumptions:

                                      F-10




                                                          2003         2002
                                                          ----         ----

            Risk-free interest rate                       2.89%        3.71%
            Dividend yield                                  -            -
            Expected volatility                            75%          104%
            Weighted average expected life              4.8 years     4.7 years

The  weighted  average  fair  values of options  granted  during the years ended
December  31,  2003 and 2002 was $1.42 and  $1.01,  respectively.  The pro forma
effects  of  applying  SFAS  No.  123  are not  indicative  of  future  amounts.
Additional awards in future years are anticipated.

Income  Taxes:  The Company  recognizes  a liability  or asset for the  deferred
income tax  consequences of all temporary  differences  between the tax bases of
assets and  liabilities and their reported  amounts in the financial  statements
that will  result in taxable  or  deductible  amounts  in future  years when the
reported  amounts of the assets and liabilities are recovered or settled.  These
deferred  income tax assets or  liabilities  are measured  using the enacted tax
rates that will be in effect  when the  differences  are  expected  to  reverse.
Recognition  of  deferred  tax  assets  is  limited  to  amounts  considered  by
management to be more likely than not of realization in future periods.

Net Income  (Loss) Per Common  Share : Basic net income  (loss) per common share
("Basic  EPS")  excludes  dilution and is computed by dividing net income (loss)
applicable  to common  shareholders  by the  weighted  average  number of common
shares  outstanding  during the year. Diluted net income (loss) per common share
("Diluted  EPS")  reflects  the  potential  dilution  that could  occur if stock
options or other  common stock  equivalents  were  exercised  or converted  into
common  stock.  The  computation  of  Diluted  EPS does not assume  exercise  or
conversion of securities that would have an antidilutive  effect on net loss per
common share.

As of December 31, 2003,  outstanding options of employees and directors,  along
with warrants held by investors which together  aggregated 469,599 in accordance
with  the  Treasury  Stock  method  were  included  in the  computation  of EPS.
5,457,760 shares of common stock issuable upon the conversion of preferred stock
were  excluded  from  the  computation  of  diluted  EPS  as  their  effect  was
antidilutive.

As of December  31, 2002,  outstanding  options of  employees  and  directors to
purchase  3,592,721  shares of common  stock;  4,634,000  shares of common stock
issuable upon the conversion of preferred  stock; and 5,529,282 shares of common
stock  issuable  upon  exercise of warrants  to purchase  common  stock were not
included in the computation of Diluted EPS because they would be antidilutive.

Recent Accounting Pronouncements:

In April 2002,  the FASB issued SFAS No. 145,  "Rescission  of FASB Statement 4,
44, and 64,  Amendment of FASB Statements 13, and Technical  Corrections."  SFAS
No.  145  rescinds  the  provisions  of SFAS No. 4 that  requires  companies  to
classify  certain gains and losses from debt  extinguishments  as  extraordinary
items and amends the  provisions  of SFAS No. 13 to require that  certain  lease
modifications be treated as sale/leaseback transactions.  The provisions of SFAS
No. 145 related to  classification  of debt  extinguishments  are  effective for
fiscal  years  beginning  after May 15,  2002.  Commencing  January  1, 2003 the
Company will classify debt extinguishments  costs within income from operations.
The provisions of SFAS No. 145 related to lease  modifications are effective for
transactions  occurring  after May 15, 2002.  The adoption of this  statement on
January  2,  2003 did not have a  material  impact  on the  Company's  financial
position or results of operations.

In  December  2002 the FASB  issued  SFAS No. 148  "Accounting  for Stock  Based
Compensation - Transition and  Disclosure."  This statement amends SFAS No. 123,
"Accounting  for Stock-Based  Compensation"  to provide  alternative  methods of
transition  for a voluntary  change to the fair value based method of accounting
for  stock-based  employee   compensation.   This  amendment  also  changes  the
disclosure requirements of SFAS No. 123 to require more prominent disclosures in
both annual and interim financial statements about the methods of accounting for
stock-based employee compensation and the effects of the method used on reported
amounts.  SFAS No. 148 is effective  for fiscal years ending after  December 15,
2002.  The Company has opted to continue  accounting for stock options under the
intrinsic  value  method  prescribed  in APB  Opinion No. 25 for the years ended
December  31, 2003 and 2002.  In  addition,  the Company has  complied  with the
prominent disclosure requirements of SFAS No. 148.

                                      F-11



In May 2003,  the FASB issued SFAS No. 150,  "Accounting  for Certain  Financial
Instruments  with  Characteristics  of both  Liabilities  and Equity" ("SFAS No.
150").  SFAS No. 150 modifies the accounting for certain  financial  instruments
that, under previous guidance, issuers could account for as equity. SFAS No. 150
requires that those  instruments be classified as  liabilities.  SFAS No. 150 is
effective for financial instruments entered into or modified after May 31, 2003,
and  otherwise is effective at the  beginning of the first  interim  period that
began after June 15, 2003. It is to be  implemented  by reporting the cumulative
effect of a change in an accounting principle for financial  instruments created
before the issuance date of SFAS No. 150 and still  existing at the beginning of
the interim  period of adoption.  Restatement  is not  permitted.  The Company's
adoption of this Statement on July 1, 2003 did not have a material impact on its
consolidated results of operations or financial position.


NOTE 2 - ACQUISITIONS

In October 2003,  Buyers United  acquired the exclusive right to sell and manage
the enhanced  telecommunications  functions  of MyACD,  Inc.  ("MyACD"),  with a
one-year option to purchase it at a predetermined  price. During the term of the
agreement, Buyers United has the sole right to manage sales, service and billing
of MyACD services.  Under the agreement MyACD will continue to provide  enhanced
service development and configuration and Buyers United will reimburse MyACD for
actual costs related to these activities.

During August 2003, Buyers United purchased  approximately  12,000 long distance
customers from Glyphics Communications, Inc. for $543,558.

On December  20,  2002,  Buyers  United  entered  into an  agreement  with Touch
America,  Inc., a subsidiary  of Touch  America  Holdings,  Inc.,  to purchase a
substantial number of its switched voice telecommunication customers,  including
the carrier  identification code used to service those customers.  In June 2003,
the Company amended the purchase agreement to acquire additional  switched voice
and dedicated telecommunications customers and correct discrepancies in the list
of  customers  originally  purchased  in December  2002.  Buyers  United did not
purchase any accounts receivable,  equipment,  or other assets of Touch America.
The total purchase price was $6.5 million. Buyers United made an initial payment
of $3 million to Touch  America in December  2002 and has made  additional  cash
payments  totaling $3.4 million through March 4, 2004. The balance of $93,988 is
expected to be paid in April 2004.

On December 6, 2002, Buyers United entered into the Asset Purchase Agreement and
Software  License  Agreement  to  purchase  assets  of  I-Link,  Inc.,  and  its
subsidiary,  I-Link  Communications,  Inc.,  and license in perpetuity  software
developed by I-Link for the operation of a Voice over Internet Protocol ("VoIP")
Network.  Customer  billings and related expenses incurred pursuant to a related
Management  Agreement  between the  parties  were  included  in Buyers  United's
general and administrative  expenses beginning December 6, 2002. The transaction
closed  effective  May 1, 2003,  at which time the  Company  began to  recognize
revenue earned and expenses incurred.

The assets acquired include dedicated  equipment required for operating the VoIP
Network,   customers   of  I-Link   serviced   through  the   network,   carrier
identifications  codes, and certain trademarks.  In consideration for the assets
and software license,  Buyers United issued to I-Link 246,430 shares of Series B
Convertible  Preferred  Stock with a fair market value of $1.4 million,  assumed
certain liabilities, and agreed to issue an additional 53,570 shares of Series B
Convertible  Preferred  Stock in equal  monthly  installments  over a term of 10
months  commencing June 1, 2003,  subject to satisfaction of certain  conditions
pertaining to provisioning of one of the former I-Link customers acquired in the
transaction.

In connection with the closing,  the parties together with Counsel  Corporation,
an Ontario  corporation,  and  Counsel  Communications  LLC, a Delaware  limited
liability  company,  both  affiliates  of I-Link,  entered into a  Reimbursement
Agreement pursuant to which Counsel  Corporation,  Counsel  Communications,  and
I-Link agreed to reimburse  Buyers United for any loss  sustained as a result of
any claims asserted against the assets acquired from I-Link by certain creditors
of I-Link.  Out of the shares it received in the transaction I-Link deposited in
escrow 40,000 shares that may be applied to reimburse any such loss.  This is in
addition  to 25,000  shares  I-Link  received in the  transaction  that has been
deposited in escrow under the Asset Purchase Agreement to satisfy any claims for
indemnification under the Asset Purchase Agreement. During 2004, these remaining
65,000 shares were delivered to Counsel Corporation.

                                      F-12



The  following  table  presents a summary of the  estimated  fair  values of the
assets acquired and liabilities assumed as of December 31, 2003:

            Computer and telecommunications switching equipment      $  754,966
            Customer list                                               553,898
            License on technology and patents                         1,182,933
            Carrier identification code                                 135,933
            Deposit with a vendor                                       110,000
                                                                     ----------

               Total assets acquired                                  2,737,730
                                                                     ----------

            Accounts payable and accrued liabilities                    737,829
            Acquisition costs                                           294,665
                                                                     ----------
                Total liabilities assumed                             1,032,494
                                                                     ----------

                Net assets acquired                                  $1,705,236
                                                                     ==========

The customer  list and licensed  technology  will be amortized  over a period of
four years.

The following unaudited pro forma financial  information  presents results as if
the acquisition had occurred at the beginning of the respective periods:

                                                             Year ended
                                                            December 31,
                                                      ------------------------
                                                         2003         2002
                                                      -----------  -----------
      Net revenue                                     $65,498,766  $37,965,060
      Net income (loss) applicable to
        common stockholders                           $    19,175  $(5,806,566)

      Basic and diluted net income (loss) per share   $        -   $     (1.01)

These pro forma  results have been  prepared for  comparative  purposes only and
include certain adjustments such as additional  amortization expense as a result
of identifiable tangible and intangible assets arising from the acquisition. The
pro forma  results  are not  necessarily  indicative  either of the  results  of
operations that actually would have resulted had the acquisition  been in effect
at the beginning of the respective  periods, or of results to be achieved in the
future.

NOTE 3 - PROPERTY AND EQUIPMENT

At December 31, 2003, property and equipment consisted of the following:

      Computer and office equipment                $3,724,164
      Internal-use software                           268,723
      Furniture and fixtures                          302,027
                                                   ----------
                                                    4,294,914
      Accumulated depreciation and amortization    (1,870,272)
                                                   ----------

                                                   $2,424,642
                                                   ==========

NOTE 4 - INTANGIBLE ASSETS

At December 31, 2003, intangible assets consisted of the following:

                                        Gross       Accumulated   Intangible
                                        asset       amortization  assets, net
                                    -------------   -----------   -----------
      Customer lists                $  10,760,307   $ 3,840,679   $ 6,919,628
      Technology and patents            1,318,865       219,811     1,099,054
                                    -------------   -----------   -----------

                                    $  12,079,172   $ 4,060,490   $ 8,018,682
                                    =============   ===========   ===========

                                      F-13


The  Company   participated  in  a  direct  response   marketing  campaign  with
LowerMyBills.com,  Inc. (LMB), a web-based comparison shopping service. The fees
associated  with this  advertising  campaign were deferred and  aggregated  $2.8
million until June 2003, when the Company ceased  participating  in the program.
Amortization  expense for these customers in 2003 and 2002, was $1.2 million and
$761,091, respectively.

The Company also acquired new customer  lists related to I-Link,  Touch America,
and Glyphics in 2003, which are predominantly  corporate customers. In addition,
the  Company  acquired  technology  and  licenses  related  to  I-Link  in 2003.
Amortization  expense during 2003 for the additional customers was $1.9 million,
and was $219,811 for the technology and licenses.

The Company estimates the useful lives of its acquired customer lists based upon
attrition rates experienced by the Company.  Historically,  management estimated
the useful  lives  between 24 to 36 months  based upon the type of customer  and
service  provided.  Based upon recent  attrition  information  which showed that
customers were averaging  longer lives, the Company changed the estimated useful
lives for its customer  lists  prospectively  in the fourth quarter of 2003. LMB
customer lives were  increased  from 24 to 36 months.  The impact of this change
was a $204,500  decrease in amortization  expense in the fourth quarter of 2003.
The customer lives of Touch America, I-Link and Glyphics were changed from 30 or
36 months to 48 months.  The impact of this  change was a $306,053  decrease  in
amortization expense in the fourth quarter of 2003.

Amortization  expense for all  intangible  assets  during the  four-year  period
ending  December 31, 2007 is estimated to be $2.7 million,  $2.5  million,  $2.2
million, and $600,000, respectively.


NOTE 5 - LINE OF CREDIT

Buyers United has a line of credit  agreement with RFC Capital  Corporation that
expires in January 2006. The available  borrowing limit is $5 million.  Interest
accrues at prime plus three  percent,  which was 7.00% as of December  31, 2003.
During 2002, the interest rate on the line was prime plus six percent, which was
10.25% as of  December  31,  2002.  The  facility  allows the  Company to obtain
financing on its eligible accounts  receivable,  including unbilled  receivables
and regular monthly  billings.  The facility is collateralized by the underlying
receivables. On December 31, 2003, Buyers United had financed the maximum amount
available based on eligible accounts  receivable at that time. This amount, less
draws by RFC applied  against the outstanding  amount,  aggregated $4.1 million.
The facility  requires  Buyers United to maintain a restricted  cash account for
the collection of the  receivables.  As of December 31, 2003,  Buyers United had
$1.2 million of restricted cash associated with the RFC arrangement.


NOTE 6 - ACCRUED LIABILITIES

At December 31, 2003, accrued liabilities consisted of the following:

      Accrued commissions              $  669,523
      Accrued dividends                   478,599
      Other                               680,742
                                       ----------
                                       $1,828,864
                                       ==========

NOTE 7 - LONG-TERM DEBT AND NOTES PAYABLE

Long-term debt consists of the following:

      Unsecured notes payable to  the Chairman of the
      Board, bearing interest  at 12 percent, payable
      monthly. Principal  and unpaid interest are due
      and payable in July  2004, except  for $112,500
      which  matures  in December 2004,  and $348,825
      which matures in July 2005.                              $2,726,325

      Unsecured   notes  payable  to  two   Directors
      bearing   interest   at   12  percent,  payable
      monthly. Maturity  dates  vary, from  July 2004
      through January 2005.                                       800,000

                                      F-14



      Unsecured  note  payable  to  a  relative  of a
      Director,   bearing   interest  at  12  percent
      payable    monthly.    Principal   and   unpaid
      interest due in January 2005.                              100,000

      Promissory   note  payable  to  an   individual
      bearing   interest  at  12   percent,   payable
      monthly.   Secured  by   equipment.   Principal
      and unpaid interest due in July 2004.                      293,333

      Promissory  notes  payable  to two  individuals
      bearing   interest  at  12   percent,   payable
      monthly.   Secured  by   equipment.   Principal
      and unpaid interest due in the summer of 2006.             191,954

      Unsecured promissory  notes bearing interest at
      ten percent  and  12 percent,  payable monthly.
      Principal  payments  due monthly,  based  on 20
      percent  to  40 percent  of billings  collected
      from specifically-designated customers referred
      from   LowerMyBills.com,   Inc.  ("LMB").   The
      majority of  these notes have no maturity date.
      The Company  believes that all of the principal
      will be repaid during  2004, based  on expected
      cash collections from these customers.                     475,223

      Unsecured  promissory notes bearing interest at
      ten   percent,   payable   monthly.   Principal
      payments  due monthly,  based on ten percent of
      billings collected from customers acquired from
      Touch   America,  Inc.   These  notes  have  no
      maturity  date.  The Company believes  that all
      principal  will be  repaid  in 2005,  based  on
      expected cash collections from these customers.          2,358,412

      Unsecured  promissory note bearing  interest at
      10 percent, payable monthly. Principal payments
      due monthly,  based on 30  percent of  billings
      collected from customers recently acquired from
      Glyphics,  Inc. The  note has no maturity date.
      The Company believes that all principal will be
      repaid by  the end of 2004,  based  on expected
      cash collections from these customers.                     631,211

      Note  payable  to  Touch  America,  Inc.,  with
      interest   imputed  at  four  percent,  payable
      monthly. Principal  payments due monthly, based
      on  7.2  percent  of  billings  collected  from
      customers acquired from Touch America, Inc. The
      obligation  has no  maturity  date. The Company
      expects that  all principal  will be  repaid by
      April 2004, based  on expected cash collections
      from these customers.                                      473,437

      Other                                                      295,238

      Capital leases                                              82,477
                                                              ----------

                                                               8,427,610
      Less current portion                                    (7,781,484)
                                                              ----------

                                                              $  646,126
                                                              ==========
Long-term debt maturities are as follows:

                  2004                             $7,781,484
                  2005                                623,719
                  2006                                 22,407
                                                   ----------
                                                    8,427,610
                  Less current maturities          (7,781,484)
                                                   ----------

                                                   $  646,126
                                                   ==========

                                      F-15




On February  28,  2003,  the Company  retired its $1.1  million  note payable by
paying  $250,000  in cash and issuing a new  promissory  note for  $800,000.  In
addition,  the Company  issued 50,000 shares of common stock in connection  with
the original  agreement.  At December 31, 2003,  the amount  remaining due, less
issuance costs, was $631,211 (see above).

In connection with some of the LMB-related  unsecured promissory notes, two-year
warrants  to  purchase  562,950  shares of common  stock at $2.50 per share were
issued to the  noteholders.  Warrants for an additional  94,950 shares have also
been issued to the sales  agents.  The  estimated  fair value of the warrants of
$264,717,  based on using the Black-Scholes  pricing model, was allocated to the
warrants  and  recorded as a discount to the  carrying  value of the notes.  The
Company paid approximately  $232,000 in commissions to sales agents. The Company
paid  approximately  $152,000 in commissions to sales agents in connection  with
the Touch America-related unsecured promissory notes. All these commission costs
are also  included in the  discounts  to the  carrying  value of the notes.  The
discount is being  amortized  to interest  expense  over the  respective  notes'
estimated payment terms.

NOTE 8 - LEASES

Buyers United leases executive office space in Bluffdale, Utah, a suburb of Salt
Lake City. The offices consist of approximately  30,000 square feet. The current
monthly  lease rate is $32,307.  The lease for office  space  expires in January
2007,  but the Company has an option to renew the lease for an additional  three
to five years.  Through  November  2004,  Buyers United is leasing 14,339 square
feet of space at 13751 S. Wadsworth Park Drive,  Draper, Utah, at a monthly cost
of $16,728.

The Company also has one capital lease for computer software. The following is a
schedule of future minimum payments under the leases as of December 31, 2003:



                                                         Capital       Operating
   Year ending December 31,                               leases        leases
                                                         --------     ----------
  2004 . . . . . . . . . . . . . . . . . . . . . . . .   $ 34,690     $  571,692
  2005 . . . . . . . . . . . . . . . . . . . . . . . .     34,690        397,373
  2006 . . . . . . . . . . . . . . . . . . . . . . . .     23,128        407,307
  2007 . . . . . . . . . . . . . . . . . . . . . . . .         -         417,490
                                                         --------     ----------

      Total future minimum lease payments  . . . . . .     92,508     $1,793,862
                                                                      ==========
  Less amount representing interest  . . . . . . . . .    (10,031)
                                                         --------
      Total obligations under capital leases . . . . .     82,477
  Less current portion . . . . . . . . . . . . . . . .    (28,752)
                                                         --------
      Capital lease obligations, net of current portion  $ 53,725
                                                         ========

Rent  expense  was  approximately  $519,500  and  $348,300  for the years  ended
December 31, 2003 and 2002, respectively.

NOTE 9 - INCOME TAXES

The components of the Company's net deferred  income tax assets and  liabilities
are as follows:

  Deferred income tax assets:
  --------------------------
      Net operating loss carryforwards                  $5,001,000
      Reserves and accrued liabilities                   1,275,000
                                                        ----------

            Total deferred income tax assets             6,276,000
            Valuation allowance                         (5,897,000)
                                                        ----------

            Net deferred income tax asset                  379,000
                                                        ----------

  Deferred income tax liabilities:
  -------------------------------
      Tax depreciation in excess of book depreciation     (379,000)
                                                        ----------

            Net deferred income tax liability             (379,000)
                                                        ----------

            Net deferred income taxes                   $       -
                                                        ==========

                                      F-16


As of December 31, 2003,  the Company had net operating loss  carryforwards  for
federal income tax reporting purposes of approximately $13,336,000.  The tax net
operating loss carryforwards will expire beginning in 2012.

Inasmuch as the Company's history includes  accumulated net operating losses, it
is  uncertain  as to  whether  the  Company's  deferred  tax  asset can be fully
realized.  Accordingly,  a valuation  allowance  has been recorded to reduce the
deferred  income tax  assets.  The net  change in the  valuation  allowance  for
deferred  tax assets  during the year ended  December 31, 2003 was a decrease of
$416,000.  During  2003 and 2002 no income  tax  expense  was  recorded  due the
reduction of the valuation allowance.


NOTE 10 - CAPITAL TRANSACTIONS

Preferred  Stock: The Board of Directors is authorized to classify any shares of
the Company's  authorized  but unissued  preferred  stock in one or more series.
With respect to each series,  the Board of Directors is  authorized to determine
the number of shares that constitutes such series; the rate of dividend, if any,
payable on shares of such  series;  whether the shares of such  series  shall be
cumulative,  non-cumulative,  or partially  cumulative  as to dividends  and the
dates from which any cumulative dividends are to accumulate;  whether the shares
of such series may be redeemed, and, if so, the price or prices at which and the
terms and conditions on which shares of such series may be redeemed;  the amount
payable upon shares of such series in the event of the voluntary or  involuntary
dissolution,  liquidation,  or winding up of the  affairs  of the  Company;  the
sinking fund  provisions,  if any, for the  redemption of shares of such series;
the  voting  rights,  if any,  of the  shares  of such  series;  the  terms  and
conditions,  if any, on which shares of such series may be converted into shares
of capital stock of the Company of any other class or series; whether the shares
of such series are to be preferred  over shares of capital  stock of the Company
of any  other  class  or  series  as to  dividends  or  upon  the  voluntary  or
involuntary  dissolution,  liquidation,  or  termination  of the  affairs of the
Company or otherwise; and any other characteristics,  preferences,  limitations,
rights, privileges, immunities, or terms.

Series A 8 percent  Cumulative  Convertible  Preferred  Stock:  During 1999, the
Board of Directors  authorized  the  issuance of 2,000,000  shares of Series A 8
percent Cumulative  Convertible  Preferred Stock ("Series A Preferred Stock") at
an offering  price of $2.00 per share.  Gross proceeds of $4 million were raised
upon sale of the shares.

The Series A Preferred  Stock is  convertible to common stock at any time at the
election of the holder and, under limited circumstances,  at the election of the
Company.  The conversion rate is one for one, subject to adjustment in the event
of a recapitalization,  reorganization,  or other corporate  restructuring or in
the event that the Company shall sell or otherwise  issue  securities at a price
below  $2.00 per  share or the then  adjusted  conversion  price.  The  Series A
Preferred Stock can be redeemed at the Company's election at any time commencing
January  1,  2005 at a  redemption  price of $2.00 per  share  plus all  accrued
dividends as of the redemption date. During 2002 certain stockholders  converted
5,000 Series A preferred shares into common shares.

Series B 8 percent  Cumulative  Convertible  Preferred Stock: In September 2000,
the Board of Directors  authorized the issuance of 1,234,500  shares of Series B
8%  Cumulative  Convertible  Preferred  Stock  ("Series B Preferred  Stock") and
related  warrants to purchase  common shares at an offering  price of $10.00 per
unit.  Each unit  consists  of one share of  Series B  Preferred  Stock and five
warrants to purchase one share of common stock at an exercise price of $2.50 per
share. During 2000, various investors made loans to the Company and subsequently
elected to  exchange  their  promissory  notes for  units.  In  addition  to the
converted  loans of $2.5  million,  the  Company  raised $2 million  through the
issuance  of units  through  December  31,  2000 and $1.1  million  through  the
issuance of units in 2001.

In connection  with the unit  offering,  the Company agreed to pay the Placement
Agent a sales  commission  and expense  allowance  aggregating 13 percent of the
gross proceeds from the sale of the Series B Preferred Stock, in addition to ten
percent of the gross proceeds of certain related bridge  financing.  The Company
also incurred  approximately  $23,000 of direct  expenses in connection with the
offering.  As  additional  consideration,  the  Company  agreed  to issue to the
Placement  Agent  warrants to purchase  319,300  shares of the Company's  common
stock at an exercise price of $2.50 per share.

As part of the Series B Preferred Stock offering,  the Company issued  2,269,000
warrants to purchase common stock at $2.50 per share. The Company  allocated the
net proceeds  from the  offering of $4.2 million  between the Series B Preferred
Stock and the warrants  based on estimated  relative  fair values.  The Series B
Preferred Stock was recorded at $2.4 million,  and the warrants were recorded at

                                      F-17


$1.8 million.  The estimated fair value of the warrants was determined using the
Black-Scholes  pricing  model.  The Series B Preferred  Stock is  convertible to
common  stock at any time at the  election  of the  holder  and,  under  limited
circumstances,  at the election of the Company.  The conversion rate is five for
one, subject to adjustment in the event of a  recapitalization,  reorganization,
or other corporate  restructuring or in the event that the Company shall sell or
otherwise issue securities at a price below $2.00 per share or the then adjusted
conversion price.

During the three months ended March 31, 2001,  the Company  issued an additional
110,000 shares of preferred stock and 550,000 warrants to purchase common stock.
The Company allocated the net proceeds from the offering of $1.1 million between
the Series B Preferred  Stock and the warrants based on estimated  relative fair
values.  Accordingly,  the stock was recorded at $794,822, and the warrants were
recorded at $302,401.  In connection with these additional Series B shares,  the
intrinsic value of the beneficial conversion feature of $20,498 was reflected in
the accompanying  2001  consolidated  financial  statements as a preferred stock
dividend  and as an  increase  to  additional  paid in  capital.  The  Series  B
Preferred Stock Offering closed on April 13, 2001.

In May 2002 the Board of Directors  approved a plan to modify the exercise price
on certain  Preferred Stock and promissory  note-related  warrants from $2.50 to
$2.00 per share,  extend the expiration  date of certain  warrants from December
31, 2002 to December 31, 2004,  and amend the  redemption  provisions of certain
warrants so that the  warrants  could be called for  redemption  when the market
price for the Company's  common stock is $4.00 per share,  rather than $6.00 per
share.

On December 6, 2002, Buyers United entered into the Asset Purchase Agreement and
Software  License  Agreement  to  purchase  certain  assets and  assume  certain
liabilities of I-Link, Inc., and its subsidiary, I-Link Communications,  Inc. In
consideration,  Buyers  United  issued  to  I-Link  246,430  shares  of Series B
Convertible Preferred Stock with a fair market value of $1.4 million, and agreed
to issue an additional 53,570 shares of Series B Convertible  Preferred Stock in
equal monthly installments over a term of 10 months commencing June 1, 2003. The
final installment was issued March 1, 2004.

During  2003,  six of the  stockholders  converted  a total of 116,000  Series B
preferred   shares  into  580,000  common  shares.   During  2002,  one  of  the
stockholders  converted  10,000  Series B preferred  shares  into 50,000  common
shares.

Both Series A and B Preferred  Stock  still  outstanding  can be redeemed at the
Company's  election at any time  commencing  January 1, 2005, at the  applicable
redemption price plus all accrued dividends as of the redemption date.

Cumulative  dividends  accrue on both Series A and B Preferred Stock at the rate
of 8% per annum from the date of original issue and are payable semi-annually on
June 30 and  December  31 of each year out of funds  legally  available  for the
payment of  dividends.  Dividends  are  payable  in cash or common  stock at the
election of the Company.  If paid in common  stock,  the number of shares issued
will be based on the average of the closing bid prices for the common stock over
the five trading days  immediately  prior to the dividend  payment  date. If the
Company fails to pay any dividend within 60 days of its due date, the conversion
price (see below) is adjusted  downward by $0.25 per share for each  occurrence.
During  the years  ended  December  31,  2003 and  2002,  the  Company  declared
dividends  aggregating  $873,495  and  $749,725,  respectively,  and to  satisfy
payment  obligations,  issued a total of 427,096  and  574,635  shares of common
stock, respectively.  As of December 31, 2003, the Company had accrued dividends
payable in the amount of $478,599.  In February  2004,  the Company  settled the
dividend payable by issuing 171,055 shares of common stock.

The Series A and B Preferred  Stock has no voting rights,  except as required by
the General  Corporation  Laws of Delaware  that require  class votes on certain
corporate  matters  and  matters  affecting  the  rights of the  holders  of the
Preferred  Stock. The Preferred Stock is senior in right of payment in the event
of  liquidation  and with respect to dividends to the common stock and all other
subsequent  preferred  stock  issuances  that may be  authorized.  The  Series A
Preferred Stock has a liquidation preference of $2.00 per share and the Series B
Preferred Stock has a liquidation preference of $10.00 per share.

Issuances of Common Stock:  During January 2002 the Company issued 17,998 shares
of common stock in connection with the issuance of $179,998 of promissory notes,
at an aggregated fair market value of $18,798.

During  February  2002 the Company  issued  25,000 shares of stock to one of its
directors  for providing a credit  guaranty  with respect to business  expansion
activities. The fair market value of shares issuances was $30,750.

                                      F-18


In March 2001, the Company entered into three-year  marketing contracts with one
of its  Series B  Preferred  stockholders.  Under  the  terms of the  contracts,
100,000 shares of common stock were issued with a fair market value of $125,000.
This amount was recorded on the balance sheet as a deferred  consulting  fee and
included in  operating  expenses on a  straight-line  basis over the life of the
contracts.  During 2001,  $39,931 was recorded in promotion expenses as a result
of this  amortization.  Consideration  granted under the  contracts'  terms also
included options to purchase up to 150,000  additional shares of common stock at
$2.50 per share.  These  options vest  gradually  over the term of the contract.
These  options are  accounted for as variable plan options since the issuance of
these  options was under the premise that the grantee will be providing  current
and future services for the Company. Accordingly, using the Black-Scholes option
pricing model, $29,581 in consulting expense was recorded to reflect the vesting
of these options through December 31, 2001. During 2002 an additional $48,060 of
deferred consulting fees were amortized and included in promotion expenses,  and
another  $95,615 in  consulting  expense was  recorded to reflect the vesting of
additional options.  However, at the end of 2002 the Company and the stockholder
agreed to cancel  one of the  marketing  contracts  and to  rescind  the  as-yet
unearned  options.  Accordingly,  the Company included in promotion  expenses an
additional  $25,174 of  remaining  unamortized  deferred  consulting  fees,  and
recorded income of $125,197 to reflect the cancellation of the unearned options.

In  January  2003  the  Company  issued  15,000  shares  of  stock to one of its
directors   for   providing  a  credit   guaranty   to  one  of  its   wholesale
telecommunication  service  providers.  The fair  market  value of the stock was
$36,300.

During June 2003,  the Company  initiated  a program to  repurchase  outstanding
common  stock from  shareholders  of record with total  holdings of 100 or fewer
shares.  The offering price per share was $1.75.  The program ended in September
2003 after the Company had repurchased 2,774 shares.

Warrants to Purchase  Common  Shares:  As mentioned  above,  the Company  issued
warrants  in  connection  with its  Series B  preferred  stock  offering  and in
connection with certain marketing contracts.

In connection with some of the LMB-related  unsecured promissory notes, two-year
warrants to purchase a total  562,950  shares of common stock at $2.50 per share
were issued to the  noteholders  during the two years ended  December  31, 2002.
Warrants for an  additional  97,950 shares were also issued to the sales agents.
The  estimated  fair  value of the  warrants  of  $264,717,  based on using  the
Black-Scholes  pricing  model,  was  allocated to the warrants and recorded as a
discount to the carrying value of the notes.  The discount is being amortized to
interest expense over the estimated term of the notes.

In November 2003 the Company issued 25,000 warrants to a consulting company. The
estimated   fair  value  of  the  warrants  of  $25,341,   based  on  using  the
Black-Scholes  pricing  model,  will be amortized  over the life of the contract
into general and administrative expense.

During 2003,  investors  exercised warrants to purchase 522,500 shares of Common
Stock, in exchange for proceeds which aggregated $1,043,750.

All of the warrants were  exercisable at December 31, 2003. The following tables
summarize the warrant activity for 2003 and 2002:

                                                                   Weighted
                                                                   Average
                                                    Price          Exercise
                                  Warrants          Range           Price
                                 ---------      -------------      --------

   Balance at December 31, 2001  5,345,732      $1.25 - $5.13       $2.44
      Cancelled or expired        (250,000)     $2.50 - $2.85       $2.64
      Issued                       433,550      $2.00 - $2.50       $2.01
                                 ---------
   Balance at December 31, 2002  5,529,282      $1.25 - $2.95       $2.00
      Cancelled or expired        (181,750)     $2.00 - $2.95       $2.49
      Exercised                   (522,500)     $1.25 - $2.50       $2.00
      Issued                        25,000          $2.50           $2.50
                                 ---------

   Balance at December 31, 2003  4,850,032      $1.25 - $2.50       $2.05
                                 =========

                                      F-19


Stock Options:

Long-Term  Stock   Incentive  Plan:   Effective  March  11,  1999,  the  Company
established the Buyers United International, Inc. Long-Term Stock Incentive Plan
("the Stock Plan"). The Stock Plan provides for a maximum of 1,200,000 shares of
common  stock  of  the  Company  to  be  awarded  to   participants   and  their
beneficiaries. A Committee, as determined by the Board of Directors,  determines
and  designates  the eligible  participants  and awards to be granted  under the
Stock Plan.  The  Committee may grant  incentive  stock  options;  non-qualified
options;  stock  appreciation  rights  ("SAR");  and on a limited  basis,  stock
awards. The terms and exercise prices of options and SARs will be established by
the Committee;  except that the exercise  prices cannot be less than 100 percent
of the fair market value of a share of common stock on the date of grant.  As of
December 31, 2003, incentive stock options to purchase a total of 893,653 shares
were outstanding.

Other  Options:  The  Company's  Board of  Directors  has from time to time also
authorized the grant of stock options to directors, officers, key employees, and
consultants as compensation and in connection with obtaining financing.

In virtually all cases, employee options vest over a period of from one to three
years,  and  expire  from four to five  years  after the date the  options  were
granted.  The following  tables summarize the all stock option activity for 2003
and 2002:

                                                                   Weighted
                                                                   Average
                                                    Price          Exercise
                                  Options           Range           Price
                                 ---------      -------------      --------
   Balance at December 31, 2001  2,818,585      $2.00 - $9.00       $2.69
      Granted                      902,913      $2.00 - $2.50       $2.31
      Cancelled or expired        (128,777)     $2.00 - $9.00       $3.11
                                 ---------
   Balance at December 31, 2002  3,592,721      $2.00 - $5.39       $2.58
      Granted                      683,500      $2.00 - $2.64       $2.33
      Exercised                    (27,500)         2.00            $2.00
      Cancelled or expired        (816,944)     $2.00 - $4.00       $2.20
                                 ---------
   Balance at December 31, 2003  3,431,777      $2.00 - $5.39       $2.62
                                 =========

A summary of the options  outstanding  and options  exercisable  at December 31,
2003 is as follows:

                                                               Options
                    Options Outstanding                       Exercisable
   --------------------------------------------------- ------------------------
                                    Average   Weighted    Options      Weighted
     Range of                      Remaining  Average  Exercisable at  Average
     Exercise          Options    Contractual Exercise  December 31,   Exercise
      Prices         Outstanding      Life      Price       2003        Price
   -------------     -----------  ----------- -------- -------------- ---------

   $2.00 - $3.99     3,207,926     3.6 years  $  2.45    2,512,261     $  2.49
   $4.00 - $5.39       223,851     2.3 years     5.13      223,851        5.13
                    ----------                          ----------

                     3,431,777     3.5 years  $  2.62    2,736,112     $  2.70
                    ==========                          ==========

Registration  Statement on Form SB-2: On September 10, 2003, the Company filed a
registration  statement on Form SB-2 with the Securities and Exchange Commission
to register for resale up to  8,779,333  shares of Common Stock that may be sold
from time to time by certain selling security holders listed in the registration
statement. At December 31, 2003 the selling security holders owned:

     o    Warrants to purchase 99,375 shares at a price of $1.25 per share
     o    Warrants to purchase 3,966,856 shares at a price of $2.00 per share
     o    Warrants to purchase 528,450 shares at a price of $2.50 per share
     o    Options to purchase  2,086,652  shares at prices ranging from $2.00 to
          $5.392 per share
     o    Convertible notes in the amount of $1,162,500 convertible at $2.00 per
          share
     o    Convertible notes in the amount of $1,775,000 convertible at $2.50 per
          share

                                      F-20



Buyers  United will  receive the  proceeds  from  exercise of the  warrants  and
options and will  benefit from  extinguishment  of the debt  represented  by the
convertible  notes, but will not receive any proceeds or benefit from the resale
of the shares by the selling security holders.

In March 2004 the  registration  statement was  temporarily  suspended until the
Company can file an amendment updating the registration  statement with its 2003
audited financial statements and other information.


NOTE 11 - RELATED PARTY TRANSACTIONS

During 2003 and 2002,  certain board members and stockholders  performed various
services  to the  Company.  These  services  included,  but were not limited to,
consulting,  marketing  and capital  and debt  raising  activities.  The Company
incurred  $74,750 and $109,259 in fees  associated  with these  services for the
years  ended  December  31,  2003 and 2002,  respectively.  Amounts  outstanding
related to these  services  were $12,800 and $14,300 at December  31, 2003,  and
2002,  respectively.  There  are  also  several  debt  arrangements  more  fully
described in Note 7. Interest  expense on  obligations  owed to related  parties
during 2003 and 2002, respectively, was $414,523 and $453,361.


NOTE 12 - MAJOR SUPPLIERS

Approximately  70% and 80% of the Company's  cost of revenue for the years ended
December   31,   2003  and   2002,   respectively,   was   generated   from  two
telecommunication   providers.  As  of  December  31,  2003,  the  Company  owed
approximately  $3 million to these two  providers.  The Company has entered into
contractual  agreements  with these vendors.  During 2002 one of these providers
had filed for bankruptcy  protection under Chapter 11, and the other provider is
currently  being  scrutinized  by the Securities  and Exchange  Commission  over
certain  accounting  matters.   Although  the  Company  has  not  experienced  a
disruption  of service and feels it could  replace  either of these sources with
other wholesale telecommunication service providers, the effect on the Company's
operations of  potentially  losing either or both of these service  providers is
unknown.


NOTE 13 - COMMITMENTS AND CONTINGENCIES

In June 2001, Buyers United entered into a joint sales agreement with Infotopia,
Inc., a direct response  marketer.  In connection with the agreement,  Infotopia
loaned  $500,000  to  Buyers  United.  Subsequent  to  entering  into the  sales
agreement,  the two companies  decided not to pursue further any joint activity.
In December 2001,  Buyers United negotiated a settlement of the $500,000 loan in
which Buyers  United paid  $120,000 and issued  35,000 shares of common stock in
exchange  for  canceling  the  outstanding  obligation  plus  $25,921 in accrued
interest.  The stock had a fair market value of $22,401.  Accordingly,  based on
these amounts,  the Company recorded a gain on the early  extinguishments of the
debt in the amount of $383,520. However, unbeknownst to the Company, during 2001
Infotopia  allegedly  entered into a General  Security  Agreement with Sea Spray
Holdings,  Ltd.,  which  purportedly  included  the loan  obligation.  Sea Spray
asserted  that  it had a  perfected  security  interest  in the  obligation  and
demanded payment as  successor-in-interest  to Infotopia. The Company denied the
claim and filed an  arbitration  proceeding  to  resolve  the  issue.  Sea Spray
attempted to pursue its claim in New York state court, which the Company removed
to  federal  court in New York,  and the  federal  court  dismissed  the  action
pursuant  to an order to the  effect  Sea Spray  must  pursue  its claims in the
arbitration  proceeding.  An  arbitration  hearing was held in December 2003, at
which Sea Spray failed to make any appearance or submission  after receiving all
required notice.  The arbitrator entered a default in favor of Buyers United and
its award  further  found in favor of Buyers  United as a matter of the evidence
presented  and as a matter of law.  The  Company  believes  this matter has been
resolved  fully in its favor and that is has no  obligation  or liability to Sea
Spray.

Buyers United is the subject of certain other legal matters,  which it considers
incidental to its business  activities.  It is the opinion of management,  after
discussion  with legal  counsel,  that the ultimate  disposition  of these other
matters will not have a material impact on the financial position,  liquidity or
results of operations of Buyers United.

In connection with the MyACD agreements, MyACD will continue to provide enhanced
service  development and  configuration,  and Buyers United will reimburse MyACD
for actual costs related to these activities.

                                      F-21


NOTE 14 - SUBSEQUENT EVENTS

In January and February 2004, three Directors had exercised  options to purchase
a total of  255,000  shares of Common  Stock.  Total  proceeds  received  by the
Company in connection with these exercises was $555,000.

During the first three  months of 2004,  investors  have  exercised  warrants to
purchase a total of 71,000 shares of Common Stock.  Total  proceeds  received in
these transactions was $146,000.

In December 2003, a holder of 100,000  shares of Series B Convertible  Preferred
Stock  converted  all of those  shares to  500,000  shares of common  stock.  In
January 2004, the holder sold those common shares plus 14,560 additional shares,
or a total of 514,560  shares,  to Buyers  United for  $500,000  in a  privately
negotiated transaction.

Buyers United  entered into an agreement to purchase 37 dedicated  long distance
customers from Source Communications, LLC for $750,000 in February 2004. Closing
of the acquisition  was subject to complying with  applicable  federal and state
regulation  pertaining  to  transfer  of the  customers.  All of the  regulatory
requirements were satisfied and the acquisition of the customers is completed

On March 15, 2004 the Company closed a private  placement to  institutional  and
accredited investors. The Company sold 3,782,000 shares of common stock at $2.30
per  share,  or a total of  approximately  $8.7  million.  Net  proceeds  of the
offering after placement fees and expenses were approximately $8.1 million.  The
net  proceeds  of the  private  placement  are  intended  to be used for various
corporate  purposes,  including sales and marketing  related  programs,  to fund
further  development  of our VoIP  Network,  reduction of debt,  and for working
capital and other general corporate purposes.

In connection with the placement,  Acceris  Communications Inc., formerly I-link
Incorporated and the holder of 300,000 shares of Series B Convertible  Preferred
Stock,  converted  all of its  preferred  stock to 1.5  million  common  shares.
Acceris subsequently sold 750,000 of those common shares to the investors in the
private  placement at $2.30 per share.  As a result of the  conversion and sale,
Acceris  Communications  now holds 808,546 shares of the Company's common stock,
or  approximately  six  percent  of  the  13  million  shares  of  common  stock
outstanding following completion of the private placement.

The private placement was made only to institutional and accredited investors in
a transaction exempt from the registration requirements of the Securities Act of
1933, as amended (the  "Securities  Act").  The shares of common stock sold have
not been registered  under the Securities Act, or any state securities laws, and
unless so  registered,  may not be offered or sold in the United  States  absent
registration or an applicable  exemption from the  registration  requirements of
the Securities Act and applicable  state securities laws. The Company has agreed
to file a  registration  statement  under the  Securities  Act for resale of the
common stock  purchased by the investors in the private  placement,  the 808,546
shares of common  stock held by  Acceris,  and  164,125  shares of common  stock
issuable under a warrant granted to the placement agent.

                                      F-22


Board of Directors and Executive Officers        Independent Public Accountants

Theodore Stern                                    Crowe Chizek and Company LLC
Chairman of the Board                             Oak Brook, Illinois
Chief Executive Officer

Gary Smith                                       Corporate Counsel
Director
Business Consultant                               Parsons Behle & Latimer
                                                  Salt Lake City, Utah
Edward Dallin Bagley
Director
Business Consultant                              Transfer Agent

Steve Barnett                                     Atlas Stock Transfer Company
Director                                          Salt Lake City, Utah
Business Consultant

Paul Jarman                                      Business Office
President and Director                            14870 Pony Express Road
                                                  Bluffdale, Utah 84065
David R. Grow                                     (801) 320-3200
Chief Financial Officer

Kenneth Krogue
Executive Vice President

G. Douglas Smith
Executive Vice President


Upon written consent we will furnish to our
stockholders without charge a copy of our report
on Form 10-KSB for the year ended December 31,
2003 as filed with the Securities and Exchange
Commission. Requests should be directed to:

Kimm Partridge
Corporate Secretary
Buyers United, Inc.
14870 Pony Express Road
Bluffdale, Utah  84065

Our corporate website is http://www.ucn.net. We
make available on this website, free of charge,
access to our Annual Report on Form 10-KSB,
Quarterly Reports on Form 10-QSB, Current Reports
on Form 8-K, Proxy Statement on Schedule 14A and
amendments to those materials filed or furnished
pursuant to Section 13(a) or 15(d) of the
Securities and Exchange Act of 1934 as soon as
reasonably practicable after we electronically
submit such material to the Securities Exchange
Commission. In addition, the Commissions website
is http://www.sec.gov. The Commission makes
available on its website, free of charge, reports,
proxy and information statements, and other
information regarding issuers, such as us, that
file electronically with the Commission.