Klaviyo Launches Klaviyo AI

Unlock smarter marketing with AI-powered automation

Klaviyo (NYSE: KVYO), the company that powers smarter digital relationships, today announced the launch of Klaviyo AI. Klaviyo AI, complete with industry-leading features, empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels.

In an era where consumer expectations for seamless, personalized interactions are at an all-time high, brands must deliver experiences that are relevant and intuitive.

“At Klaviyo, we believe the future of marketing is autonomous – and that technology should make it easier for marketers to focus on what matters: ideas, strategy and creating,” said Andrew Bialecki, co-founder and CEO of Klaviyo. “Today we’re excited to launch Klaviyo AI and empower our customers to leverage our full suite of AI capabilities and drive revenue. AI has always been ingrained in our DNA. We started with predictive analytics, to help anticipate consumer needs. We then expanded into generative capabilities to streamline work and accelerate content creation. Now we’re focused on autonomous AI, and creating a platform that continuously learns and adapts, refining strategies for the best outcomes in a fraction of the time.”

AI has always been fundamental to powering Klaviyo, and today it gets better with several new features, including:

• Segments AI generates complex segments for you in seconds based on simple audience prompts.
• Email AI creates high-performing email content by inputting your campaign goals and creating an on-brand email in seconds.
• Forms AI uses AI to optimize web forms for conversion by testing multiple versions of your form to find the highest-converting display time.

In addition to these new offerings, Klaviyo AI capabilities include:

• Predictive analytics forecasts next order date, lifetime value, spending potential, predicted demographics, and more to deliver relevant experiences that convert. Klaviyo AI automatically generates predictive insights for each profile based not only on individual spending behavior, but data across all Klaviyo customers.
• Product recommendations analyze all your products, narrow them down to the perfect ones for each individual consumer, and place those curated recommendations in inboxes within minutes.
• Personalized benchmarks show how key metrics stack up against brands similar to you across our 135,000 customers. This helps you predict hidden strategic opportunities by identifying where to improve.
• Guided warming automatically warms your sending infrastructure and offers guidance to help keep your emails out of spam folders.
• A/B testing handles all your testing for sign-up forms, campaigns, flows, and more. With A/B testing, we’ll automatically choose and send the winner based on statistical significance.

Klaviyo customer and men’s personal care brand, Every Man Jack, uses Klaviyo AI to generate personalized predictions about each of their subscribers, including forecasting when a consumer will place their next order. Now, they can easily see the impact of AI-powered predictions – 12.4% of their Klaviyo revenue is driven by predictive insights.

“I trust and value Klaviyo AI because it saves me time, it helps me leverage our consumer data to personalize our email timing and strategies, and, most importantly, I maintain complete control over how and when it’s used,” said Troy Petrunoff, senior retention marketing manager at Every Man Jack. “Klaviyo’s integrations and AI allow me to weave a very intricate web.”

To get started with Klaviyo AI, visit https://www.klaviyo.com/features/ai.

About Klaviyo

Klaviyo (CLAY-vee-oh) powers smarter digital relationships, making it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes. Klaviyo’s modern and intuitive SaaS platform enables business users of any skill level to harness their first-party data from more than 300 integrations to send the right message at the right time across email, SMS, and push notifications. Innovative businesses like Good American, TaylorMade, Skims, Stanley 1913, and more than 135,000 other paying customers leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms.

Forward Looking Statements

This press release includes certain “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended, including statements on the anticipated performance of, and potential benefits of, new products and features offered through our platform. These forward-looking statements reflect management’s beliefs, expectations and assumptions about future events as of the date hereof, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Information on risks and uncertainties set forth under the caption “Risk Factors” and elsewhere in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2023, as filed with the Securities and Exchange Commission (the “SEC”) on November 7, 2023, and the other filings and reports we make with the SEC from time to time, including our Annual Report on Form 10-K for the year ended December 31, 2023 to be filed with the SEC, which may be obtained on our Investor Relations website at https://investors.klaviyo.com and on the SEC website at www.sec.gov. In light of the risks, uncertainties, assumptions, and other factors, the future events and trends discussed in this press release may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Therefore, you should not rely on any of the forward-looking statements. Any forward-looking statement made by us in this press release is based only on information currently available to us and speaks only as of the date on which it is made. Other than as required by law, we assume no obligation to update any forward-looking statements contained in this press release in the event of new information, future developments or otherwise.

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