Company sees continued strong growth of its customer base across the board
IRVINE, Calif. - June 5, 2024 - PRLog -- Fidelity Capital, a company dedicated to providing simple and trustworthy equipment leasing and financing services for a variety of industries, recently released its first half of 2024.
The numbers show growth and improvement in almost every area of service that Fidelity Capital provides. Application-only approvals, for example, are up from $250,000 to $500,000 in most industries. In the technology, bio-tech and manufacturing industries, the company is seeing application-only approvals for up to $1 million.
"With the increase in approvals overall in the first half of the year, we are seeing more and more customers come through the door," said Alan Eppstein, Account Executive at Fidelity Capital. "We have also shortened the processes that customers have to go through to seek an approval for their financing or leasing needs. This means we're giving a better customer experience to more customers overall, and the results speak for themselves in our first quarter report."
Fidelity Capital has also had some significant internal growth. Sales staff has increased by 5 percent, and there have been many new upgrades to the company's IT infrastructure. A new plan will help the company to hire a new telemarketing group to increase its customer service capabilities. With specific targets in mind, this team of telemarketers will help to increase Fidelity Capital's portfolio across all industries and service types.
Additionally, Fidelity Capital has increased the amount of services that it provides to customers. The company has been working with customers in need of working capital. Within the first half of 2024, Fidelity Capital secured nearly $5 million in working capital loans for customers. Finally, the company saw a 35 percent increase in leasing and financing requests from the first half of 2024, and a 65 percent increase of internally funded deals. The goal for the second quarter is to double that amount of internally funded deals.
"The amount of growth that we have seen is fantastic, and we're looking forward to continuing to ramp up," said Eppstein. "Every indication is that 2024 is going to be a big year for Fidelity Capital as we continue to reach out to new customers and help them secure the capital they need."
With more than 25 years in business, Fidelity Capital has improved its foothold on the leasing and financing market. The company continues to expand and improve the customer experience in all of its services. With the United States economy growing at a blistering pace, Fidelity Capital has shown the ability to stay ahead of the demand and meet the needs of its customers.
For more information, including tools to help customers understand leasing and financing and to submit a request for a capex budget, visit www.fidelitycapitalonline.com.
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Source: Fidelity Capital
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