UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            -------------------------

                                    FORM 10-Q


[X]      Quarterly  report  pursuant  to Section  13 or 15(d) of the  Securities
         Exchange Act of 1934 For the quarterly period ended November 30, 2003

                                       OR

[ ]      Transition  report  pursuant  to Section 13 or 15(d) of the  Securities
         Exchange Act of 1934 For the transition period from _____ to ______

                         Commission file number: 1-5767

                            CIRCUIT CITY STORES, INC.
             (Exact name of registrant as specified in its charter)

                 Virginia                                        54-0493875
      (State or other jurisdiction of                         (I.R.S. Employer
      incorporation or organization)                         Identification No.)

            9950 Mayland Drive
            Richmond, Virginia                                      23233
(Address of principal executive offices)                         (Zip Code)

                                 (804) 527- 4000
              (Registrant's telephone number, including area code)

                                       N/A
              (Former name, former address, and former fiscal year,
                         if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. Yes |X| No ___

Indicate  by check mark  whether  the  registrant  is an  accelerated  filer (as
defined in Exchange Act Rule 12b-2). Yes |X| No ___

Indicate the number of shares outstanding of each of the registrant's classes of
common stock, as of the latest practicable date.

          Class                              Outstanding at December 31, 2003
Common Stock, par value $0.50                          210,552,901


A Table of Contents  is  included on Page 2 and an Exhibit  Index is included on
Page 29.


                   CIRCUIT CITY STORES, INC. AND SUBSIDIARIES

                                TABLE OF CONTENTS



                                                                                                   Page
                                                                                                    No.

PART I.  FINANCIAL INFORMATION

      Item 1.     Financial Statements:

                     Consolidated Statements of Operations -
                     Three Months and Nine Months Ended November 30, 2003 and 2002                   3

                     Consolidated Balance Sheets -
                     November 30, 2003 and February 28, 2003                                         4

                     Consolidated Statements of Cash Flows -
                     Nine Months Ended November 30, 2003 and 2002                                    5

                     Notes to Consolidated Financial Statements                                      6

      Item 2.     Management's Discussion and Analysis of Financial Condition
                  and Results of Operations                                                         16

      Item 3.     Quantitative and Qualitative Disclosures about Market Risk                        25

      Item 4.     Controls and Procedures                                                           26

PART II.          OTHER INFORMATION

      Item 6.     Exhibits and Reports on Form 8-K                                                  27

SIGNATURES                                                                                          28

EXHIBIT INDEX                                                                                       29



                                  Page 2 of 29


                          PART I. FINANCIAL INFORMATION

ITEM 1.  FINANCIAL STATEMENTS

                   Circuit City Stores, Inc. and Subsidiaries
                Consolidated Statements of Operations (Unaudited)
                  (Amounts in thousands except per share data)



                                                                 Three Months Ended                    Nine Months Ended
                                                                     November 30                          November 30
                                                                2003              2002             2003               2002
                                                             ----------        ----------       ----------         ----------
Net sales and operating revenues                             $2,407,424        $2,421,687       $6,496,444         $6,761,134
Cost of sales, buying and warehousing                         1,872,600         1,873,573        5,025,935          5,173,782
                                                             ----------        ----------       ----------         ----------
Gross profit                                                    534,824           548,114        1,470,509          1,587,352

Finance income                                                    5,631             2,267           22,418             25,451
Selling, general and administrative expenses                    576,721           592,105        1,622,662          1,699,614
Interest expense                                                    169               168            1,479                718
                                                             ----------        ----------       ----------         ----------
Loss from continuing operations
     before income taxes                                        (36,435)          (41,892)        (131,214)           (87,529)
Income tax benefit                                              (12,362)          (15,766)         (47,893)           (32,584)
                                                             ----------        ----------       ----------         ----------
Net loss from continuing operations                             (24,073)          (26,126)         (83,321)           (54,945)
Net earnings (loss) from discontinued operations                 25,546             8,350          (83,375)            85,680
                                                             ----------        ----------       ----------         ----------
Net earnings (loss)                                          $    1,473        $  (17,776)      $ (166,696)        $   30,735
                                                             ==========        ==========       ==========         ==========

Net (loss) earnings from:
    Continuing operations                                    $  (24,073)       $  (26,126)      $  (83,321)        $  (54,945)
                                                             ==========        ==========       ==========         ==========
    Discontinued operations attributed to:
       Circuit City common stock                             $   25,546        $    7,066       $  (83,375)        $   62,464
                                                             ==========        ==========       ==========         ==========
       CarMax Group common stock                             $        -        $    1,284       $        -         $   23,216
                                                             ==========        ==========       ==========         ==========

Weighted average common shares:
    Circuit City:
       Basic                                                    206,441           207,454          206,148            207,121
                                                             ==========        ==========       ==========         ==========
       Diluted                                                  206,441           207,454          206,148            207,121
                                                             ==========        ==========       ==========         ==========
    CarMax Group:
       Basic                                                          -            37,084                -             37,023
                                                             ==========        ==========       ==========         ==========
       Diluted                                                        -            38,577                -             38,701
                                                             ==========        ==========       ==========         ==========
Net (loss) earnings per share:
    Basic:
       Continuing operations                                 $    (0.12)       $    (0.13)      $    (0.40)        $    (0.27)
       Discontinued operations attributed to
           Circuit City common stock                               0.12              0.03            (0.40)              0.30
                                                             ----------        ----------       ----------         ----------
                                                             $     0.01        $    (0.09)      $    (0.81)        $     0.04
                                                             ==========        ==========       ==========         ==========
       Discontinued operations attributed to
           CarMax Group common stock                         $        -        $     0.03       $        -         $     0.63
                                                             ==========        ==========       ==========         ==========
    Diluted:
       Continuing operations                                 $    (0.12)       $    (0.13)      $    (0.40)        $    (0.27)
       Discontinued operations attributed to
           Circuit City common stock                               0.12              0.03            (0.40)              0.30
                                                             ----------        ----------       ----------         ----------
                                                             $     0.01        $    (0.09)      $    (0.81)        $     0.04
                                                             ==========        ==========       ==========         ==========
       Discontinued operations attributed to
           CarMax Group common stock                         $        -        $     0.03       $        -         $     0.60
                                                             ==========        ==========       ==========         ==========

Cash dividends paid per share on
     Circuit City common stock                               $   0.0175        $   0.0175       $   0.0525         $   0.0525
                                                             ==========        ==========       ============       ==========
See accompanying notes to consolidated financial statements.



                                  Page 3 of 29





                   Circuit City Stores, Inc. and Subsidiaries
                           Consolidated Balance Sheets
                    (Amounts in thousands except share data)

                                                                                          Nov. 30, 2003         Feb. 28, 2003
                                                                                           (Unaudited)
ASSETS
Current assets:
Cash and cash equivalents                                                                   $  455,343           $  884,670
Accounts receivable, net of allowance for doubtful accounts
     of $623 and $1,075                                                                        173,684              140,385
Retained interests in securitized receivables                                                  337,873              239,141
Merchandise inventory                                                                        2,651,078            1,409,736
Prepaid expenses and other current assets                                                       84,945               33,165
Assets of discontinued operations                                                               11,512              395,813
                                                                                            ----------           ----------

Total current assets                                                                         3,714,435            3,102,910

Property and equipment, net                                                                    631,560              649,593
Deferred income taxes                                                                           30,573               22,362
Other assets                                                                                    29,809               24,252
                                                                                            ----------           ----------

TOTAL ASSETS                                                                                $4,406,377           $3,799,117
                                                                                            ==========           ==========

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable                                                                            $1,793,866           $  963,701
Accrued expenses and other current liabilities                                                 129,766              128,776
Accrued income taxes                                                                                 -               44,453
Deferred income taxes                                                                           87,691              141,729
Current installments of long-term debt                                                           1,253                1,410
Liabilities of discontinued operations                                                           7,417                    -
                                                                                            ----------           ----------

Total current liabilities                                                                    2,019,993            1,280,069

Long-term debt, excluding current installments                                                  22,987               11,254
Accrued straight-line rent                                                                     102,116               97,427
Other liabilities                                                                               89,461               68,792
                                                                                            ----------           ----------

TOTAL LIABILITIES                                                                            2,234,557            1,457,542
                                                                                            ----------           ----------

Stockholders' equity:
Common stock, $0.50 par value;
     525,000,000 shares authorized; 210,508,802 shares
     issued and outstanding at November 30, 2003
     (209,954,840 at February 28, 2003)                                                        105,254              104,977
Capital in excess of par value                                                                 856,716              849,083
Retained earnings                                                                            1,209,850            1,387,515
                                                                                            ----------           ----------

TOTAL STOCKHOLDERS' EQUITY                                                                   2,171,820            2,341,575
                                                                                            ----------           ----------

TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY                                                  $4,406,377           $3,799,117
                                                                                            ==========           ==========

See accompanying notes to consolidated financial statements.



                                  Page 4 of 29


                   Circuit City Stores, Inc. and Subsidiaries
                Consolidated Statements of Cash Flows (Unaudited)
                             (Amounts in thousands)




                                                                                                  Nine Months Ended
                                                                                                     November 30

                                                                                              2003                   2002
                                                                                          ------------           -----------
Operating Activities:
Net (loss) earnings                                                                       $   (166,696)          $    30,735
Adjustments to reconcile net (loss) earnings to net cash used in operating
    activities of continuing operations:
    Net loss (earnings) from discontinued operations                                            83,375               (85,680)
    Depreciation and amortization                                                              143,078               113,396
    Amortization of restricted stock awards                                                     11,312               14,354
    Loss on dispositions of property and equipment                                                 549                6,303
    Provision for deferred income taxes                                                        (62,249)              14,320
    Changes in operating assets and liabilities:
       Increase in accounts receivable, net                                                    (33,299)              (39,797)
       Increase in retained interests in securitized receivables                               (98,732)              (74,882)
       Increase in merchandise inventory                                                    (1,241,342)           (1,140,617)
       Increase in prepaid expenses and other current assets                                   (51,780)             (30,648)
       (Increase) decrease in other assets                                                      (5,557)               4,072
       Increase in accounts payable                                                            830,165              556,243
       Decrease in accrued expenses and other current liabilities
           and accrued income taxes                                                            (41,052)              (96,482)
       Increase in accrued straight-line rent and other liabilities                             25,358               15,488
                                                                                          ------------           -----------
Net cash used in operating activities of continuing operations                                (606,870)             (713,195)
                                                                                          ------------           -----------
Investing Activities:
--------------------
Purchases of property and equipment                                                           (134,251)             (111,148)
Proceeds from sales of property and equipment, net                                              21,257                31,094
                                                                                          ------------           -----------
Net cash used in investing activities of continuing operations                                (112,994)              (80,054)
                                                                                          ------------           -----------
Financing Activities:
--------------------
Proceeds from short-term debt, net                                                                   -                57,603
Principal payments on long-term debt                                                            (1,024)              (24,543)
Repurchase and retirement of common stock                                                      (13,941)                    -
Issuances of Circuit City common stock, net                                                      9,610                 9,715
Issuances of CarMax Group common stock, net                                                          -                   298
Dividends paid                                                                                 (10,968)              (11,003)
                                                                                          ------------           -----------
Net cash (used in) provided by financing activities of
    continuing operations                                                                      (16,323)               32,070
                                                                                          ------------           -----------
Cash provided by (used in) discontinued operations -
    bankcard operation                                                                         306,860               (60,246)
Cash used in discontinued operations - CarMax                                                        -               (21,218)
Cash used in discontinued operations - Divx                                                          -               (10,500)
                                                                                          ------------           -----------
Decrease in cash and cash equivalents                                                         (429,327)             (810,707)
Cash and cash equivalents at beginning of year                                                 884,670             1,248,246
                                                                                          ------------           -----------
Cash and cash equivalents at end of period                                                $    455,343           $   437,539
                                                                                          ============           ===========
Supplemental disclosures of cash flow information:
    Non-cash operating, investing and financing activities:
       Asset aquired from variable interest entity                                        $     12,600           $         -
       Liabilities assumed from variable interest entity                                  $     12,600           $         -
       Reduction of liability related to the discontinued Divx operation                  $      1,483           $         -

See accompanying notes to consolidated financial statements.



                                  Page 5 of 29


                   CIRCUIT CITY STORES, INC. AND SUBSIDIARIES
                   Notes to Consolidated Financial Statements
                                   (Unaudited)

1.   Basis of Presentation

     From February 7, 1997, to October 1, 2002, the common stock of Circuit City
     Stores,  Inc.  consisted of two common  stock series that were  intended to
     reflect the performance of the company's two  businesses.  The Circuit City
     Group common stock was intended to reflect the  performance  of the Circuit
     City consumer  electronics  stores and related operations and the shares of
     CarMax  Group  common  stock  reserved  for the  Circuit  City Group or for
     issuance to holders of Circuit  City Group common  stock.  The CarMax Group
     common  stock was  intended to reflect the  performance  of the CarMax auto
     superstores and related operations.

     Effective  October  1,  2002,  the  CarMax  auto  superstore  business  was
     separated  from the Circuit City consumer  electronics  business  through a
     tax-free  transaction  in which  CarMax,  Inc.,  formerly  a  wholly  owned
     subsidiary of Circuit City Stores, Inc., became an independent,  separately
     traded public  company.  Following the  separation,  the Circuit City Group
     common stock was renamed  Circuit  City common  stock.  CarMax  results are
     presented  as  results  from  discontinued  operations.   See  Note  3  for
     additional discussion of the separation.

     On November  18,  2003,  the  company  completed  the sale of its  bankcard
     operation,  which included Visa and MasterCard  credit card receivables and
     related  cash  reserves.  Results  from the  bankcard  operation  have been
     classified as discontinued operations. See Note 3 for additional discussion
     concerning the sale of the bankcard operation.

     Certain prior year amounts have been reclassified to conform to the current
     presentation.

     Due to the seasonal nature of the company's  business,  interim results are
     not  necessarily  indicative  of results for the entire  fiscal  year.  The
     company's  consolidated financial statements included in this report should
     be read in conjunction with the notes to the audited  financial  statements
     incorporated  by reference in the  company's  fiscal 2003 Annual  Report on
     Form 10-K.

2.   Accounting Policies

     The consolidated  financial statements of the company conform to accounting
     principles  generally accepted in the United States of America. The interim
     period  financial  statements  are  unaudited;  however,  in the opinion of
     management,  all  adjustments,  which  consist  only of  normal,  recurring
     adjustments,  necessary for a fair presentation of the interim consolidated
     financial  statements  have been included.  The February 28, 2003,  balance
     sheet data was derived from the audited  consolidated  financial statements
     incorporated  by reference in the  company's  fiscal 2003 Annual  Report on
     Form 10-K.

3.   Discontinued Operations

     Cash flows related to  discontinued  operations have been segregated on the
     consolidated statements of cash flows.

     (A) Bankcard business:

     On November  18,  2003,  the  company  completed  the sale of its  bankcard
     operation to  FleetBoston  Financial.  Results from the bankcard  operation
     have  been  classified  as  discontinued  operations.  The  sale  agreement
     includes a transition  services agreement under which the company's finance
     operation  will  continue  to service  the  bankcard  accounts  until final
     conversion,  which  is  expected  to occur in the  company's  first  fiscal
     quarter  ending May 31,  2004.  FleetBoston  Financial is  reimbursing  the
     company for operating costs incurred during the transition period. Employee
     severance costs will be incurred ratably


                                  Page 6 of 29


     from the time at which these  costs are  eligible  for accrual  through the
     final  conversion date. The company has not incurred any severance costs as
     of November 30, 2003. The company expects to incur lease  termination costs
     in next fiscal year's first quarter.

     The company  anticipates  that the sale will result in an after-tax loss of
     approximately  $82 million,  including  $75 million of  adjustments  to the
     carrying value of the company's retained interest in the bankcard portfolio
     and approximately $7 million of other costs,  including  employee severance
     and lease  termination.  In the second  quarter ended August 31, 2003,  the
     company  recognized  an  after-tax  loss  of $95  million  to  reflect  the
     then-estimated  net  proceeds  from the sale.  To reflect  the actual  sale
     proceeds, the company recorded a reduction of $19.4 million in the expected
     after-tax loss in the quarter ended November 30, 2003.

     Including the $19.4 million  reduction in the expected  after-tax loss, the
     after-tax  earnings from the discontinued  bankcard operation totaled $24.0
     million for the quarter  ended  November 30, 2003,  and $4.8 million in the
     same period last fiscal year.  For the nine months ended November 30, 2003,
     the after-tax loss from the discontinued  bankcard  operation totaled $84.9
     million.  For the nine  months  ended  November  30,  2002,  the  after-tax
     earnings from the discontinued  bankcard  operation  totaled $21.2 million.
     These  results  also  include   bankcard-related   income  generated  by  a
     subsidiary that provides reinsurance and indemnification  related to credit
     protection  products sold by the finance operation.  For the third quarter,
     the subsidiary's  after-tax  earnings related to the discontinued  bankcard
     operation were  approximately  $800,000 this fiscal year and  approximately
     $900,000  last  fiscal  year.  For  the  nine  months,   the   subsidiary's
     discontinued after-tax earnings were approximately $2.2 million this fiscal
     year and approximately $2.4 million last fiscal year.

     The assets and liabilities of the discontinued bankcard operation reflected
     on the  consolidated  balance sheets at November 30, 2003, and February 28,
     2003, were comprised of the following:



     (Amounts in millions)                                                                      November 30     February 28
     Accounts receivable.............................................................              $11.5          $ 74.7
     Retained interests in securitized receivables...................................                  -           321.1
                                                                                                   -----          ------
     Total assets of discontinued bankcard operation.................................              $11.5          $395.8
                                                                                                   =====          ======


     Accrued expenses and other current liabilities..................................              $ 7.4          $    -
                                                                                                   -----          ------
     Total liabilities of discontinued bankcard operation............................              $ 7.4          $    -
                                                                                                   =====          ======


     (B) CarMax:

     On September 10, 2002, the company's  shareholders  approved the separation
     of the CarMax Group from Circuit City Stores,  Inc. and the company's board
     of directors authorized the redemption of the company's CarMax Group common
     stock and the  distribution  of  CarMax,  Inc.  common  stock to effect the
     separation.  On October 1, 2002,  the  separation was effective and CarMax,
     Inc.  became  an  independent,   separately  traded  public  company.  Each
     outstanding share of CarMax Group common stock was redeemed in exchange for
     one share of CarMax, Inc. common stock. In addition, each holder of Circuit
     City Group common stock received as a tax-free  distribution  0.313879 of a
     share of CarMax,  Inc.  common  stock for each share of Circuit  City Group
     common  stock  owned as of  September  16,  2002,  the record  date for the
     distribution.  CarMax  results are  presented as results from  discontinued
     operations.  The  company  recorded  no gain or  loss  as a  result  of the
     separation.

     With the  separation,  CarMax paid a special  dividend of $28.4  million to
     Circuit  City  Stores,  Inc. in  recognition  of the  company's  continuing
     contingent liability for leases related to 23 CarMax locations. At November
     30, 2003,  the future  minimum fixed lease  obligations  on these 23 leases
     totaled approximately $459.2 million.

     In connection  with the  separation,  the company and CarMax entered into a
     transition  services  agreement,  under which the company  provides  CarMax
     services, including human resources, administrative services,

                                  Page 7 of 29

     special technical services,  payroll processing,  benefits  administration,
     payroll  tax  services,   computer  center  support  and  telecommunication
     services,  with  initial  terms  ranging  from six to 24 months and varying
     renewal options. Under the agreement, CarMax pays the company the allocable
     portion of all direct and indirect  costs of providing  these services plus
     10 percent.  Including  the 10 percent  markup,  the company  billed CarMax
     $944,000  during the third  quarter of fiscal 2004 and $6.5 million  during
     the nine months ended  November 30, 2003,  for services  provided under the
     agreement.  A tax  allocation  agreement,  which  generally  provides  that
     pre-separation  taxes  attributable  to the  business of each party will be
     borne solely by that party, also was executed upon the separation.

     For the three  months  ended  November  30,  2002,  net  earnings  from the
     discontinued  CarMax  operations  were $3.6  million,  representing  CarMax
     results for the one month prior to the separation date. For the nine months
     ended  November  30,  2002,  net  earnings  from  the  discontinued  CarMax
     operations were $64.5 million.

     (C) Divx:

     On June 16,  1999,  Digital  Video  Express  announced  that it would cease
     marketing the Divx home video system and  discontinue  operations.  In this
     fiscal  year's  third  quarter,  the  company  reduced  the  provision  for
     commitments  under licensing  agreements by $2.3 million,  reducing accrued
     expenses  and  other  current   liabilities  related  to  the  former  Divx
     operations  to $5.6 million on the  consolidated  balance sheet at November
     30, 2003. The reduction  contributed $1.5 million after-tax to net earnings
     (loss) from discontinued  operations for the three- and nine-month  periods
     ended November 30, 2003. At February 28, 2003, current  liabilities of $8.0
     million  related  to the  former  Divx  operations  were  reflected  on the
     consolidated balance sheet.  Payments of $10.5 million were made during the
     first nine  months of fiscal  2003 and are  reflected  on the  consolidated
     statement  of cash flows for the nine months ended  November 30, 2002.  For
     the three- and nine-month periods ended November 30, 2002, the discontinued
     Divx operations had no impact on the company's results of operations.

4.   Finance Income

     Finance income  includes the results from the company's  private-label  and
     co-branded  Visa credit card operation.  The company  completed the sale of
     its bankcard  operation  on November  18,  2003.  Results from the bankcard
     operation have been classified as discontinued  operations and,  therefore,
     are not included in finance income.

     For the three- and nine-month periods ended November 30, 2003 and 2002, the
     components of pretax finance income were as follows:



                                                                      Three Months Ended                  Nine Months Ended
                                                                          November 30                        November 30
     (Amounts in millions)                                           2003            2002               2003            2002
     -----------------------------------------------------------    ---------------------              ----------------------
     Securitization income......................................     $25.3          $20.6               $83.0           $80.6
     Less: Payroll and fringe benefit expenses..................       7.0            7.8                22.6            23.0
             Other direct expenses..............................      12.7           10.5                38.0            32.1
                                                                    ----------------------             ----------------------
     Finance income.............................................     $ 5.6          $ 2.3               $22.4           $25.5
                                                                    ======================             ======================


     Securitization  income  primarily  is  comprised of the gain on the sale of
     receivables  generated  by the  company's  finance  operation,  income from
     retained  interests in the  receivables and income related to servicing the
     receivables,  as well as the impact of  increases  or decreases in the fair
     value of the  retained  interests.  Finance  income  does not  include  any
     allocation of indirect costs or income. The company presents information on
     the performance of its finance  operation on a direct basis to avoid making
     arbitrary  decisions regarding the periodic indirect benefits or costs that
     could be  attributed  to this  operation.  Examples of  indirect  costs not
     included are  corporate  expenses such as human  resources,  administrative
     services,  marketing,  information systems, accounting, legal, treasury and
     executive payroll, as well as retail store expenses.

                                  Page 8 of 29

5.   Stock-Based Compensation

     The company  accounts for stock options  granted to employees and directors
     using  the  intrinsic   value  method  of  accounting  in  accordance  with
     Accounting Principles Board Opinion No. 25, "Accounting For Stock Issued to
     Employees,"  and  related  interpretations.  As the  exercise  price of all
     options  granted  was equal to the market  price of the  underlying  common
     stock  on the  grant  date,  no  stock-based  compensation  cost  has  been
     recognized.  The  following  table  summarizes  the pro forma effect on net
     earnings  (loss)  and net  (loss)  earnings  per share if the  company  had
     applied the fair value  recognition  provisions  of  Statement of Financial
     Accounting  Standards No. 123,  "Accounting for Stock-Based  Compensation."
     The pro forma effect on the three- and  nine-month  periods ended  November
     30, 2003 and 2002,  may not be  representative  of the pro forma effects on
     net earnings (loss) and net (loss) earnings per share for future quarters.



                                                                       Three Months Ended                   Nine Months Ended
     (Amounts in thousands                                                 November 30                         November 30
     except per share data)                                             2003            2002              2003            2002
     -----------------------------------------------------------      -----------------------          -------------------------
     Net loss from continuing operations:
        As reported.............................................      $(24,073)      $(26,126)         $ (83,321)       $(54,945)
        Less: fair value impact of employee
           stock compensation costs.............................         3,982          4,592             12,135          14,015
                                                                      -----------------------           ------------------------
        Pro forma...............................................      $(28,055)      $(30,718)         $ (95,456)       $(68,960)
                                                                      =======================          =========================
     Net (loss) earnings attributed to Circuit City common stock:
        Continuing operations, as reported......................      $(24,073)      $(26,126)         $ (83,321)       $(54,945)
        Discontinued operations, as reported....................        25,546          7,066            (83,375)         62,464
        Less: fair value impact of employee
           stock compensation costs.............................         3,982          4,592             12,135          14,015
                                                                      -----------------------          --------------------------
        Pro forma...............................................      $ (2,509)      $(23,652)         $(178,831)       $ (6,496)
                                                                      =======================          =========================
     Net loss per share from continuing operations:
        Basic - as reported.....................................      $  (0.12)      $  (0.13)        $    (0.40)       $  (0.27)
        Basic - pro forma ......................................         (0.14)         (0.15)             (0.46)          (0.33)
        Diluted - as reported ..................................         (0.12)         (0.13)             (0.40)          (0.27)
        Diluted - pro forma ....................................         (0.14)         (0.15)             (0.46)          (0.33)
     Net earnings (loss) per share attributed to Circuit City common stock:
        Basic - as reported.....................................      $   0.01    $    (0.09)          $   (0.81)       $   0.04
        Basic - pro forma.......................................         (0.01)        (0.11)              (0.87)          (0.03)
        Diluted - as reported ..................................          0.01         (0.09)              (0.81)           0.04
        Diluted - pro forma.....................................         (0.01)        (0.11)              (0.87)          (0.03)


     For the purpose of computing the pro forma  amounts  indicated  above,  the
     fair  value of each  option  on the date of grant was  estimated  using the
     Black-Scholes  option-pricing  model. The weighted average assumptions used
     in the model were as follows:



                                                              Three Months Ended                 Nine Months Ended
                                                                 November 30                        November 30
                                                            2003             2002               2003             2002
                                                            ---------------------              -------------------------
     Expected dividend yield..........................       1.1%            0.3%                1.1%             0.3%
     Expected stock volatility........................      75.8%           69.8%               75.8%            69.8%
     Risk-free interest rates.........................       2.4%            4.7%                2.5%             4.7%
     Expected lives (in years)........................       4.7             4.6                 4.6              4.6


     Using these  assumptions in the  Black-Scholes  model, the weighted average
     fair  value  of  options  granted  was $4 per  option  for the  three-  and
     nine-month periods ended November 30, 2003. For the three- and

                                  Page 9 of 29

     nine-month periods ended November 30, 2002, the weighted average fair value
     of options granted was $13 per option.

6.   Income Taxes

     The  effective  income  tax rate  applicable  to  results  from  continuing
     operations  was 33.9 percent for the three months ended  November 30, 2003,
     and 36.5 percent for the nine months ended November 30, 2003, compared with
     37.6 percent for the three months ended November 30, 2002, and 37.2 percent
     for the nine months ended  November 30, 2002.  The decreases are attributed
     to lower state and local income taxes.

7.   Net (Loss) Earnings per Share

     The company  reported a loss from continuing  operations for the three- and
     nine-month  periods ended  November 30, 2003 and 2002. The diluted net loss
     per share is the same as the  basic  net loss per  share for those  periods
     because including any potentially dilutive securities would be antidilutive
     to the net loss per share from continuing operations.

     For the three- and  nine-month  periods ended November 30, 2003, no options
     or restricted  stock were included in the  computation  of diluted net loss
     per share because the company  reported a loss from continuing  operations.
     Options to purchase  18.6 million  shares of Circuit City common stock with
     exercise prices ranging from $5.61 to $27.21 and restricted stock amounting
     to 3.6 million shares were outstanding at November 30, 2003. For the three-
     and  nine-month  periods ended  November 30, 2002, no options or restricted
     stock  were  included  in the  computation  of  diluted  net loss per share
     because the company reported a loss from continuing operations.  Options to
     purchase  17.8 million  shares of Circuit  City common stock with  exercise
     prices  ranging  from  $6.63 to  $27.21  per  share  and  restricted  stock
     amounting to 3.0 million shares were outstanding at November 30, 2002.

     Basic net earnings per share from  discontinued  operations  attributed  to
     CarMax  Group  common  stock is  computed  by dividing  net  earnings  from
     discontinued  operations  attributed  to CarMax  Group  common stock by the
     weighted average number of shares of CarMax Group common stock outstanding.
     Diluted net earnings per share from discontinued  operations  attributed to
     CarMax  Group  common  stock is  computed  by dividing  net  earnings  from
     discontinued  operations attributed to CarMax Group common stock by the sum
     of the  weighted  average  number of shares of CarMax  Group  common  stock
     outstanding and the dilutive  potential  CarMax Group common stock.  CarMax
     became an independent, separately traded public company on October 1, 2002.
     CarMax results are presented as results from discontinued operations.

     Reconciliations  of the numerator and  denominator of the basic and diluted
     net earnings  per share  calculations  for the CarMax  Group are  presented
     below.



     (Amounts in thousands                                              Three Months Ended              Nine Months Ended
     except per share data)                                              November 30, 2002              November 30, 2002
     -----------------------------------------------------------       ---------------------           -------------------
     Weighted average common shares.............................               37,084                          37,023
     Dilutive potential common shares:
        Options.................................................                1,492                           1,668
        Restricted stock........................................                    1                              10
                                                                              -------                         -------
     Weighted average common shares and
        dilutive potential common shares........................               38,577                          38,701
                                                                              =======                         =======

     Net earnings available to common shareholders..............              $ 1,284                         $23,216
     Basic net earnings per share...............................              $  0.03                         $  0.63
     Diluted net earnings per share.............................              $  0.03                         $  0.60



                                 Page 10 of 29


8.   Restricted Cash

     Cash and cash equivalents held by the company's regulated  subsidiaries and
     not  available  for  general  corporate  purposes  were  $118.1  million at
     November 30, 2003, and $48.8 million at February 28, 2003.  Restricted cash
     is related to  liquidity  and  settlement  obligations  between the finance
     operation and the company,  and were affected at November 30, 2003, by both
     seasonal trends and the end of a quarter occurring on Thanskgiving weekend.

9.   Common Stock Repurchased

     In January 2003, the company's board of directors authorized the repurchase
     of up to $200 million of common stock.  The company did not  repurchase any
     shares of common stock during the third  quarter.  As of November 30, 2003,
     the company had repurchased and retired approximately 2.7 million shares of
     common stock at a cost of $13.9  million.  Based on the market value of the
     common stock at November 30, 2003, the remaining $186.1 million  authorized
     would allow the company to repurchase up to  approximately 7 percent of the
     210.5 million shares then outstanding.

10.  Securitizations

     The   company   enters   into   securitization   transactions   to  finance
     private-label  and co-branded  Visa credit card  receivables,  collectively
     referred  to  as  private-label  receivables,  originated  by  its  finance
     operation.  The company uses a special  purpose  subsidiary  to  facilitate
     these   securitization   transactions  in  accordance  with  the  isolation
     provisions of SFAS No. 140. The finance  operation sells the  private-label
     receivables to the special purpose subsidiary,  which, in turn, sells these
     receivables to the securitization master trust. At the time of these sales,
     the company  recognizes  gains or losses as a component of finance  income.
     See Note 4 for additional discussion of finance income.

     The master trust periodically issues securities backed by the private-label
     receivables.   The  master  trust  has  issued   multiple  series  of  term
     asset-backed securities having fixed initial principal amounts and multiple
     series of variable funding  asset-backed  securities each having a variable
     principal amount. Investors in the variable funding asset-backed securities
     are  generally  entitled  to receive  monthly  interest  payments  and have
     committed to acquire  additional  variable funding interests up to a stated
     amount  until a stated  commitment  termination  date.  The  securitization
     agreements  do not provide for recourse to the company for credit losses on
     the  securitized  receivables.  However,  the fair  value of the  company's
     retained interests in securitized  receivables will be directly affected by
     credit  losses on those  securitized  receivables.  The  finance  operation
     continues to service the securitized receivables for a fee.

     Circuit  City  retains  the  rights to receive  the  excess of the  finance
     charges and fees  generated by the  securitized  private-label  receivables
     over the interest paid to investors, servicing costs and credit losses. The
     company also holds  various  subordinated  asset-backed  securities,  which
     serve  as  credit  enhancement  for  the  asset-backed  securities  held by
     third-party investors.

     The  private-label  securitization  agreement  requires  that the aggregate
     outstanding  principal  balance of the  securitized  receivables  exceeds a
     specified amount and that the yield on the securitized  receivables exceeds
     specified  rates.  In  addition,   the  variable   funding   securitization
     agreements  require  that the  company  meet  financial  tests  relating to
     minimum  tangible net worth,  current ratio and  debt-to-capital  ratio and
     that the securitized receivables meet specified performance levels relating
     to delinquency  rates,  default rates and principal payment rates. If these
     financial  tests or  performance  levels are not met,  or if certain  other
     events occur,  it would  constitute an early  amortization  event, in which
     case the principal  payment dates for the term series would be accelerated,
     the variable funding  commitments  would terminate and the variable funding
     investors would begin to receive monthly  principal  payments until paid in
     full. The company and the securitized  receivables  were in compliance with
     these financial tests and performance levels at November 30, 2003.

                                 Page 11 of 29

     The finance  operation  receives  annual  servicing  fees  approximating  2
     percent  of  the   outstanding   principal   balance  of  the   securitized
     receivables.  The servicing fees specified in the securitization agreements
     adequately  compensate the finance  operation for servicing the securitized
     receivables.   Accordingly,  no  servicing  asset  or  liability  has  been
     recorded.



                                                                                         At November 30        At February 28
     (Dollar amounts in millions)                                                            2003                   2003
     -------------------------------------------------------------------------------     ---------------       ---------------
     Total principal amount of credit card receivables managed......................       $1,758.9              $1,636.1
     Principal amount of receivables securitized....................................       $1,636.3              $1,592.2
     Principal amount of receivables held for sale..................................       $  122.6              $   43.9
     Unused capacity of the private-label variable funding program..................       $   47.9              $   29.5
     Aggregate receivables 31 days or more delinquent...............................       $  103.3              $   72.1
     Aggregate receivables 31 days or more delinquent as a percent
        of total principal amount of credit card receivables managed................            5.9%                  4.4%


     The principal  amount of defaults net of  recoveries  was $30.0 million for
     the  three-month  period ended November 30, 2003, and $19.4 million for the
     three-month  period ended  November  30,  2002.  For the three months ended
     November 30, 2003, serviced receivables averaged $1,629.1 million, compared
     with $1,366.3  million for the same period last fiscal year.  The principal
     amount of defaults net of recoveries  as an  annualized  percent of average
     serviced  receivables  was 7.4 percent  for the  three-month  period  ended
     November  30,  2003,  and 5.7  percent  for the  three-month  period  ended
     November 30, 2002.

     The principal  amount of defaults net of  recoveries  was $77.7 million for
     the  nine-month  period ended  November 30, 2003, and $53.6 million for the
     nine-month  period  ended  November  30,  2002.  For the nine months  ended
     November 30, 2003, serviced receivables averaged $1,585.8 million, compared
     with $1,317.3  million for the same period last fiscal year.  The principal
     amount of defaults net of recoveries  as an  annualized  percent of average
     serviced  receivables  was 6.5  percent  for the  nine-month  period  ended
     November 30, 2003, and 5.4 percent for the nine-month period ended November
     30, 2002.

     During the third  quarter  of this  fiscal  year,  the  company  replaced a
     maturing  term  securitization  with a  variable  funding  program.  No new
     securitization  transactions  were  completed  during  the second and third
     quarters of fiscal 2004. The company completed a $500 million private-label
     credit card receivable securitization  transaction during the first quarter
     of fiscal  2004 to  replace  maturing  term  securitizations.  The  company
     renewed its private-label  variable funding program, which the company also
     refers to as a warehouse conduit,  during the first quarter of fiscal 2004.
     The company completed a $300 million  private-label  credit card receivable
     securitization  transaction  during  the first  quarter  of fiscal  2003 to
     replace maturing term securitizations.

     The following  table  summarizes  cash flows  received from and paid to the
     securitization trust.



                                                                     Three Months Ended              Nine Months Ended
                                                                         November 30                    November 30
     (Amounts in millions)                                         2003           2002              2003            2002
     -----------------------------------------------------------  ------------------------       ------------------------
     Proceeds from new securitizations..........................  $ 92.6       $191.0*           $  180.7          $613.0*
     Proceeds from collections reinvested
         in previous credit card securitizations................  $551.6       $304.1*           $1,422.3          $724.4*
     Servicing fees received....................................  $  7.7       $  6.3            $   22.8          $ 17.7
     Other cash flows received on
         retained interests**...................................  $ 31.7       $  8.3            $   93.6          $ 54.3


     *To be  consistent  with the fiscal  2004  presentation,  the  fiscal  2003
     amounts reflect changes in the presentation of securitization cash flows.

     **This amount represents cash flows received from retained  interests other
     than servicing fees,  including cash flows from the interest-only strip and
     cash above the minimum required level held in cash collateral accounts.

                                 Page 12 of 29

     In  accordance  with the allocated  carrying  value method as prescribed by
     SFAS No.  140,  gains on sales of  receivables  sold to the  securitization
     trusts were $13.1  million for the quarter  ended  November 30,  2003,  and
     $19.3  million for the quarter ended  November 30, 2002.  Gains on sales of
     receivables  sold to the  securitization  trusts were $35.0 million for the
     nine months ended  November 30, 2003, and $52.4 million for the nine months
     ended November 30, 2002.

     The sum of the excess cash flows expected from receivables that are sold to
     the  securitization  trust is referred to as an interest-only  strip and is
     carried at fair value based on estimates  of these future cash flows.  When
     determining  the  fair  value  of  the  interest-only  strip,  the  company
     estimates  future cash flows using  estimates  of key  assumptions  such as
     finance charge income; charge-offs,  net of recoveries;  payment rates; and
     discount rates appropriate for the type of asset and risk.  Expected future
     cash  flows  also are based  upon the  market's  expectation  about  future
     movements in interest rates as reflected in forward interest rate curves.

     Retained interests in securitized  private-label  receivables are comprised
     of the following components.



     (Amounts in millions)                                        At November 30, 2003        At February 28, 2003
     ------------------------------------------------------       --------------------        --------------------
     Interest-only strip...................................              $ 92.6                        $ 79.1
     Subordinated securities...............................               245.3                         160.0
                                                                         -------                       ------
     Retained interests in securitized
        private-label receivables..........................              $337.9                        $239.1
                                                                         =======                       ======


     At November 30, 2003, the  weighted-average  life of the retained interests
     in securitized  receivables ranged from 0.2 years to 1.6 years. At February
     28,  2003,  the   weighted-average   life  of  the  retained  interests  in
     securitized receivables ranged from 0.5 years to 2.2 years.

     The following tables present the key economic assumptions used in measuring
     the fair value of  private-label  retained  interests at November 30, 2003,
     and February 28, 2003, and a sensitivity  analysis showing the hypothetical
     effect on the fair  value of those  interests  when  there are  unfavorable
     variations from the assumptions used. Key valuation assumptions at November
     30, 2003,  and February 28, 2003,  are based on portfolio  performance  and
     market conditions.  The discount rates are used to calculate the fair value
     of the subordinated  asset-backed  securities and the interest-only  strip.
     The  subordinated  asset-backed  securities  were valued  primarily using a
     discount rate of 9 percent.  The  interest-only  strip was valued with a 15
     percent discount rate. The default rates used in valuing the  interest-only
     strip  are  forecasted  for  future  months  and  represent  a  loss  curve
     associated  with a static pool of  receivables.  The ranges provided in the
     tables  below  reflect  the high and low  months  on the  loss  curve.  The
     weighted  average  default  rates are weighted by the  relative  receivable
     balance for each month and incorporate an adjustment for net present value.
     These  sensitivities  are hypothetical and should be used with caution.  In
     the following tables, the effect of a variation in a particular  assumption
     on the fair value of the  private-label  retained  interests is  calculated
     without changing any other assumption; in actual circumstances,  changes in
     one  factor  may  result in changes  in  another,  which  might  magnify or
     counteract the sensitivities.


                                 Page 13 of 29




                                                                              At November 30, 2003
                                                                                         Impact on Fair            Impact on Fair
                                               Assumptions     Weighted-Average            Value of 10%             Value of 20%
     (Dollar amounts in millions)                 Used              Assumptions           Adverse Change           Adverse Change
     ----------------------------------     -------------------------------------------------------------------------------------
     Monthly payment rate..............           11.3%              11.3%                    $4.1                       $ 8.3
     Annual default rate...............        8.6%-15.6%            10.0%                    $8.6                       $17.1
     Annual discount rate..............        9.1%-15.0%            10.7%                    $3.1                       $ 6.1

                                                                              At February 28, 2003
                                                                                         Impact on Fair            Impact on Fair
                                               Assumptions     Weighted-Average            Value of 10%             Value of 20%
     (Dollar amounts in millions)                 Used              Assumptions           Adverse Change           Adverse Change
     ----------------------------------     -------------------------------------------------------------------------------------
     Monthly payment rate..............           10.9%              10.9%                    $6.1                       $10.7
     Annual default rate...............        7.1%-12.9%            8.9%                     $7.1                       $14.2
     Annual discount rate..............        8.3%-15.0%            10.7%                    $1.6                       $ 3.2



11.  Financial Derivatives

     The company enters into interest rate cap agreements in connection with its
     private-label receivable securitization transactions. During the first nine
     months of fiscal  2004,  the company did not  purchase or sell any interest
     rate caps. The total notional amount of interest rate caps  outstanding was
     $280.5  million at November  30, 2003,  and $512.9  million at February 28,
     2003.  The  reduction in the total  notional  amount of interest  rate caps
     outstanding  was due to the  termination of two interest rate caps upon the
     repayment  in the third  quarter  of a  private-label  term  securitization
     transaction.  Interest  rate caps  purchased by the company are included in
     net accounts  receivable on the consolidated  balance sheets and had a fair
     value of $3.9 million at November  30,  2003,  and $4.2 million at February
     28,  2003.  Interest  rate caps  written by the  company  are  included  in
     accounts payable on the consolidated balance sheets and had a fair value of
     $3.9 million at November 30, 2003, and $4.2 million at February 28, 2003.

     The market and credit risks  associated  with the  company's  interest rate
     caps are similar to those relating to other types of financial instruments.
     Market risk is the exposure  created by potential  fluctuations in interest
     rates and is directly  related to the  product  type,  agreement  terms and
     transaction  volume. The company has entered into offsetting  interest rate
     cap positions and, therefore,  does not anticipate  significant market risk
     arising  from its  interest  rate  caps.  Credit  risk is the  exposure  to
     nonperformance  of another  party to an  agreement.  The company  mitigates
     credit risk by dealing with highly rated bank counterparties.

12.  Recent Accounting Pronouncements

     Effective in the third quarter of fiscal 2004, the company adopted Emerging
     Issues Task Force Issue No.  00-21,  "Accounting  for Revenue  Arrangements
     with Multiple  Deliverables,"  which  addresses when and how an arrangement
     involving  multiple  deliverables  should be divided into separate units of
     accounting,  as well as how consideration  under the arrangement  should be
     measured  and  allocated  to  the  separate  units  of  accounting  in  the
     arrangement.  The adoption of EITF No. 00-21 did not have a material impact
     on the company's financial position, results of operations or cash flows.

     Effective  September 1, 2003, the company adopted FASB  Interpretation  No.
     46,  "Consolidation of Variable Interest  Entities," which addresses how to
     identify  variable  interest  entities  and  provides  guidance as to how a
     company may assess its interests in a variable interest entity for purposes
     of deciding  whether  consolidation  of that entity is  required.  With the
     adoption of this standard,  the company recorded $12.6 million to long-term
     debt on the consolidated  balance sheet. The adoption of FIN No. 46 did not
     have a material  impact on the  company's  financial  position,  results of
     operations or cash flows.


                                 Page 14 of 29


13. Segment Information

     Due to  changes  in  the  company's  management  reporting  structure  that
     occurred  during the first quarter of fiscal 2004,  the company  identified
     its retail  operation and its finance  operation as reportable  segments in
     accordance with the provisions of SFAS No. 131, "Segment  Reporting." These
     segments are  identified  and managed by the company based on the company's
     management  reporting  structure  and on the  nature  of the  products  and
     services offered by each segment. The retail operation segment is primarily
     engaged  in  the  business  of  selling  brand-name  consumer  electronics,
     personal computers and entertainment software. The finance operation issues
     and services private-label credit cards, including a co-branded Visa credit
     card. The finance operation is conducted through the company's wholly owned
     subsidiary First North American  National Bank, which is a  limited-purpose
     credit card bank. FNANB sells its credit card receivables to a consolidated
     special  purpose  subsidiary  wholly owned by the company,  which, in turn,
     sells  these  receivables  to a  securitization  master  trust  that  is an
     off-balance-sheet qualifying special purpose entity. See Note 4 and Note 10
     for additional discussion of finance income and the finance operation.

     The  company's  finance  operation  segment is evaluated by management on a
     pretax basis.  The company  includes  substantially  all  depreciation  and
     amortization and interest expense within the retail operation segment.  The
     accounting policies of the segments are the same as those set forth in Note
     2 to the company's audited consolidated  financial statements  incorporated
     by reference in the company's fiscal 2003 Annual Report on Form 10-K.

     Revenue by reportable  segment and the  reconciliation  to the consolidated
     statements of operations were as follows:




                                                                       Three Months Ended              Nine Months Ended
                                                                           November 30                   November 30
     (Amounts in millions)                                            2003            2002              2003           2002
     ----------------------------------------------------------     -------------------------         ------------------------
     Retail operation..........................................     $2,407.4         $2,421.7         $6,496.4        $6,761.1
     Finance operation.........................................         25.3             20.6             83.0            80.6
                                                                    -------------------------         ------------------------
     Total revenue.............................................      2,432.7          2,442.3          6,579.4         6,841.7
     Less:  finance operation revenue not included
          in net sales and operating revenues*.................         25.3             20.6             83.0            80.6
                                                                    -------------------------         ------------------------
     Net sales and operating revenues .........................     $2,407.4         $2,421.7         $6,496.4        $6,761.1
                                                                    =========================         ========================

     *Finance operation revenue is included in finance income, which is reported
     separately  from net sales and  operating  revenues  on the  statements  of
     operations.

     Loss from continuing  operations before income taxes by reportable  segment
     and the reconciliation to the consolidated statements of operations were as
     follows:



                                                                     Three Months Ended               Nine Months Ended
                                                                         November 30                     November 30
     (Amounts in millions)                                            2003          2002             2003            2002
     ----------------------------------------------------------    ----------------------           ----------------------
     Retail operation*.........................................     $(42.0)        $(44.2)          $(153.6)       $(113.0)
     Finance operation.........................................        5.6            2.3              22.4           25.5
                                                                    ---------------------           -----------------------
     Loss from continuing operations before income
         taxes.................................................     $(36.4)        $(41.9)          $(131.2)       $ (87.5)
                                                                    =====================           ======================


     *All corporate expenses are included in the retail operation.

     Total  assets  by  reportable   segment  and  the   reconciliation  to  the
     consolidated balance sheets were as follows:




                                                                At November 30        At February 28
     (Amounts in millions)                                            2003                 2003
     ---------------------------------------------------------  ---------------       --------------
     Retail operation.........................................      $3,760.7              $2,980.2
     Finance operation........................................         634.2                 423.1
     Discontinued operations..................................          11.5                 395.8
                                                                    --------              --------
     Total assets.............................................      $4,406.4              $3,799.1
                                                                    ========              ========


                                 Page 15 of 29

ITEM 2. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

From  February 7, 1997,  to October 1, 2002,  the common  stock of Circuit  City
Stores,  Inc. consisted of two common stock series that were intended to reflect
the performance of the company's two  businesses.  The Circuit City Group common
stock was  intended to reflect the  performance  of the  Circuit  City  consumer
electronics  stores and related operations and the shares of CarMax Group common
stock  reserved for the Circuit City Group or for issuance to holders of Circuit
City Group common  stock.  The CarMax Group common stock was intended to reflect
the performance of the CarMax auto superstores and related operations.

Effective  October 1, 2002,  the CarMax auto  superstore  business was separated
from  the  Circuit  City  consumer   electronics  business  through  a  tax-free
transaction in which CarMax, Inc., formerly a wholly owned subsidiary of Circuit
City Stores,  Inc.,  became an  independent,  separately  traded public company.
Following  the  separation,  the  Circuit  City Group  common  stock was renamed
Circuit  City  common  stock.  CarMax  results  are  presented  as results  from
discontinued operations.  See Note 3 to the consolidated financial statements in
this report for additional discussion of the separation.

On November 18, 2003,  we completed  the sale of our bankcard  operation,  which
included Visa and MasterCard  credit card receivables and related cash reserves.
Results  from the  bankcard  operation  have  been  classified  as  discontinued
operations.  See Note 3 to the consolidated  financial statements in this report
for additional discussion concerning the sale of the bankcard operation.


CRITICAL ACCOUNTING POLICIES

See the discussion of critical accounting policies under Management's Discussion
and Analysis of Results of Operations and Financial  Condition  incorporated  by
reference in our fiscal 2003 Annual Report on Form 10-K.  These policies  relate
to  the  calculation  of the  value  of  retained  interests  in  securitization
transactions,  the  calculation  of the liability for lease  termination  costs,
accounting  for  pension  liabilities  and  accounting  for  cash  consideration
received from vendors.


RESULTS OF OPERATIONS

Our  operations,  in common  with other  retailers  in  general,  are subject to
seasonal  influences.  Historically,  we have realized more of our net sales and
net earnings in the fourth  quarter,  which includes the majority of the holiday
selling  season,  than in any other  fiscal  quarter.  The net  earnings  of any
quarter are seasonally  disproportionate  to net sales since  administrative and
certain  operating   expenses  remain  relatively   constant  during  the  year.
Therefore, quarterly results should not be relied upon as necessarily indicative
of results for the entire fiscal year.


Net Sales and Operating Revenues

Total sales for the third  quarter of fiscal  2004  decreased 1 percent to $2.41
billion from $2.42 billion in last fiscal year's third quarter. Comparable store
merchandise  sales  decreased  1 percent for the third  quarter of fiscal  2004.
Total  sales for the first nine  months of fiscal  2004  decreased  4 percent to
$6.50  billion from $6.76 billion for the first nine months of last fiscal year.
Comparable store merchandise sales decreased 5 percent for the first nine months
of fiscal 2004. A store is included in comparable store  merchandise sales after
the  store  has  been  open  for a full  year.  Relocated  stores  are  included
immediately in the comparable store base.

Comparable store merchandise  sales increased 4 percent in November.  During the
quarter, we experienced strong sales growth in entertainment software, including
movies and music;  new video  technologies,  including  digital  televisions and
thin-panel  LCD and plasma  displays;  portable DVD players;  digital  satellite
systems;  digital  imaging and portable  digital audio. We believe the improving
pace throughout the quarter reflected


                                 Page 16 of 29

industry  trends  as well as  consumer  reaction  to our new store  design,  new
merchandise  displays and  advertising  program.  These results  include  strong
growth in Web-originated sales during the quarter.

The percent of merchandise  sales represented by each major product category for
the  three- and  nine-month  periods  ended  November  30,  2003 and 2002 was as
follows:



                                                                 Three Months Ended                Nine Months Ended
                                                                     November 30                      November 30
                                                                2003             2002            2003             2002
                                                               ------------------------         -----------------------
Video.....................................................      42%              40%             40%               39%
Audio.....................................................      13               15              14                15
Information technology....................................      31               33              33                34
Entertainment.............................................      14               12              13                12
                                                               ----------------------           -----------------------
Total.....................................................     100%             100%            100%              100%
                                                               ======================           =======================


We sell extended warranty programs on behalf of unrelated third parties that are
the primary obligors.  Under these  third-party  warranty  programs,  we have no
contractual  liability to the  customer.  The total  extended  warranty  revenue
included in total sales was $75.4 million, or 3.1 percent of sales, in the third
quarter of fiscal 2004, compared with $90.0 million, or 3.7 percent of sales, in
last fiscal year's third quarter.  The total extended  warranty revenue included
in total sales was $225.6 million,  or 3.5 percent of sales,  for the first nine
months of fiscal 2004, compared with $261.9 million, or 3.9 percent of sales, in
the first  nine  months of last  fiscal  year.  The  decrease  is due in part to
declines in average retail prices,  which tend to result in consumers purchasing
warranty contracts on fewer products.  We believe that expanded  availability of
self-service  products  and  greater  use over  last  year of less  experienced,
part-time,  seasonal  sales  associates  who were added for the holiday  selling
season also contributed to the decrease in extended warranty sales.

The following table provides the numbers of our retail units:



                                                         Nov. 30, 2003        Feb. 28, 2003        Nov. 30, 2002
                                                         -------------        -------------        -------------
Superstores.......................................            618                 611                   611
Mall-based stores.................................              5                  15                    17
                                                              ---                 ---                   ---
Total.............................................            623                 626                   628
                                                              ===                 ===                   ===


We  expect  to  open  eight  Superstores  and  relocate  16  Superstores  to  18
Superstores  in the current fiscal year. In the third quarter of fiscal 2004, we
opened six Superstores,  relocated six Superstores,  and closed eight mall-based
stores.  For the first nine months of fiscal 2004, we opened seven  Superstores,
relocated  10  Superstores,  fully  remodeled  four  Superstores  and  closed 10
mall-based stores.

The following  table provides the numbers of our fiscal 2004 new,  relocated and
fully remodeled Superstores.



                                           First Quarter      Second Quarter      Third Quarter     Fourth Quarter      Fiscal 2004
                                              Actual            Actual               Actual            Estimated         Estimated
--------------------------------------   ---------------   -------------------   ---------------  ------------------  -------------
New Superstores.......................           -                1                     6                 1                  8
Relocated Superstores.................           3                1                     6               6 - 8             16 - 18
Fully remodeled Superstores...........           1                3                     -                 -                  4
                                         ---------------   -------------------   ---------------  ------------------  -------------
Total.................................           4                5                    12               7 - 9             28 - 30
                                         ===============   ===================   ===============  ==================  =============



Cost of Sales, Buying and Warehousing

The gross profit margin was 22.2 percent of sales in the third quarter of fiscal
2004,  compared  with 22.6 percent in the same period last fiscal year.  For the
first nine months of fiscal 2004,  the gross  profit  margin was 22.6 percent of
sales,  compared  with 23.5  percent for the same period last fiscal  year.  The
lower gross profit margin primarily  reflects the reduction in extended warranty
sales, which carry above average gross profit margins.

                                 Page 17 of 29

Finance Income

Our finance  operation is conducted  through our wholly owned  subsidiary  First
North American National Bank, which is a limited-purpose credit card bank. FNANB
sells its  private-label  and  co-branded  Visa  credit  card  receivables  to a
consolidated  special purpose subsidiary wholly owned by the company,  which, in
turn,  sells  these  receivables  to a  securitization  master  trust that is an
off-balance-sheet  qualifying  special purpose entity. We collectively  refer to
the   private-label  and  the  co-branded  Visa  credit  card  programs  as  the
private-label  program.  We  completed  the  sale  of  our  bankcard  operation,
comprised of our MasterCard and Visa credit card programs, on November 18, 2003.
Results  from the  bankcard  operation  have  been  classified  as  discontinued
operations and, therefore, are not included in finance income. See Note 3 to the
consolidated  financial  statements  in this  report for  additional  discussion
concerning the sale of our bankcard operation.

At November 30, 2003,  approximately 64 percent of the total principal amount of
private-label  receivables  outstanding had been originated under the co-branded
Visa credit card program. At February 28, 2003,  approximately 47 percent of the
total  principal  amount  of  private-label  receivables  outstanding  had  been
originated under the co-branded Visa credit card program.

Securitizations  are  accounted  for as sales in  accordance  with  Statement of
Financial Accounting Standards No. 140, and securitization  income is recognized
at the  time the  receivables  are  securitized.  Gains  or  losses  on sales of
receivables  primarily reflect the difference between the carrying amount of the
receivables sold and the sum of the cash proceeds received and the fair value of
the retained  interests in the  securitized  receivables.  When  receivables are
sold,  we receive  cash,  retain  subordinated  securities  and retain rights to
receive the excess cash flows,  referred to as  interest-only  strips,  that the
receivables  are expected to produce  during  their life.  The excess cash flows
represent  the  excess  of  the  finance  charges  and  fees  generated  by  the
securitized  receivables over the related interest paid to investors,  servicing
costs and credit losses. We continue to service the securitized  receivables for
a fee. Serviced  private-label  receivables averaged $1.63 billion for the three
months ended November 30, 2003,  compared with $1.37 billion for the same period
last  fiscal  year.  For the nine  months  ended  November  30,  2003,  serviced
private-label  receivables  averaged $1.59 billion,  compared with $1.32 billion
for the nine months ended November 30, 2002.

The finance  operation  produced  pretax  income of $5.6  million in this year's
third  quarter,  compared  with pretax income of $2.3 million in the same period
last fiscal year. The increase in finance  income  reflects  increased  yield as
zero-percent  financing  promotions  began to expire  and  increased  use of the
co-branded  Visa credit card,  partly  offset by increases  in  charge-offs  and
operating expenses.  For the nine months ended November 30, 2003, finance income
decreased  to $22.4  million  this  fiscal  year from $25.5  million in the same
period last fiscal year. Finance income was reduced by increases in charge-offs,
operating expenses and discounting costs related to securitization  transactions
completed in the first  quarter of this fiscal year,  partly offset by the third
quarter yield increases.

The fair  value of the  interest-only  strip for the  private-label  receivables
totaled  $92.6  million at November 30, 2003,  and $79.1 million at February 28,
2003.  The increase in the fair value of the  interest-only  strip was primarily
due to an increase in the amount of  receivables  in the master  trust that were
impacted by the  implementation of discounting.  We began to sell  private-label
receivables to the master trust at a discount in December  2002. As a result,  2
percent of the  principal  amount of  receivables  sold on or after  December 1,
2002, are treated as finance charge receivables in the securitization  trust and
collections  of those  receivables  are treated as finance  charge  collections,
thereby boosting yield to the  securitization  trust. This causes an increase in
the fair  value of the  interest-only  strip  and a  corresponding  decrease  in
proceeds received on the sale of receivables.

When determining the fair value of the  interest-only  strip, we estimate future
cash flows using  estimates of key  assumptions  such as finance  charge income;
charge-offs,  net of recoveries;  payment rates; and discount rates  appropriate
for the type of asset and risk.  Expected  future cash flows also are based upon
the market's  expectation  about future movements in interest rates as reflected
in forward interest rate curves. We review the assumptions and estimates used in
determining the fair value of the interest-only strip on a quarterly basis.

                                 Page 18 of 29

If the  assumptions  change or the  actual  results  differ  from the  projected
results, securitization income will be affected.

Finance income is reduced by payroll,  fringe  benefits and other costs directly
associated  with  the  management  and   securitization   of  the  private-label
receivables.  Payroll and fringe benefit expenses generally vary with the amount
of  serviced  receivables.   Other  direct  expenses  include  third-party  data
processing fees, rent, credit promotion expenses,  Visa fees and other operating
expenses.  Finance  income does not include any  allocation of indirect costs or
income.  Examples of indirect costs not included are corporate  expenses such as
human  resources,   administrative  services,  marketing,  information  systems,
accounting,  legal,  treasury  and  executive  payroll,  as well as retail store
expenses.  See Note 1, Note 4, Note 10 and Note 13 to the consolidated financial
statements  in this  report for  additional  discussion  concerning  our finance
operation.

Selling, General and Administrative Expenses



                                                 Three Months Ended November 30                Nine Months Ended November 30
                                                 ------------------------------        --------------------------------------------
                                                 2003                 2002                     2003                   2002
                                                 ----                 ----                     ----                   ----
                                                      % of                    % of                     % of                  % of
(Dollar amounts in millions)                   $      Sales          $        Sales          $         Sales        $         Sales
----------------------------------------  -------------------------------------------  --------------------------------------------
Store expenses..........................     $520.0   21.6%        $530.2     21.9%       $1,443.3     22.2%     $1,501.7     22.2%
General and administrative
     expenses...........................       43.6    1.8           47.1      1.9           128.7      2.0         151.5      2.2
Remodel expenses........................        0.3      -            7.0      0.3            29.8      0.5          34.8      0.5
Relocation expenses.....................        9.8    0.4            4.4      0.2            18.9      0.3          10.4      0.2
Pre-opening expenses....................        4.2    0.2            4.4      0.2             7.3      0.1           7.2      0.1
Interest Income.........................       (1.2)     -           (1.0)       -            (5.3)    (0.1)         (6.0)    (0.1)
                                          -------------------------------------------  --------------------------------------------
Total  .................................     $576.7   24.0%        $592.1     24.5%       $1,622.7     25.0%     $1,699.6     25.1%
                                          =========================================    ============================================


Total selling,  general and administrative expenses declined $15.4 million, or 3
percent,  compared  with the third  quarter of last  fiscal  year.  The  largest
contributor to the decline was a $10.2 million,  or 2 percent,  decline in store
expenses  driven by a reduction  in store  payroll.  The  third-quarter  payroll
savings were partly offset by higher rent and occupancy costs related to new and
relocated stores and increases in advertising costs that reflect our decision to
more heavily weight our advertising expenditures to the higher volume periods of
the year.

This year's third quarter  expenses  included costs of $280,000  associated with
the refixturing of five stores and $9.8 million of relocation  costs,  including
accelerated  depreciation  of assets  related  to  planned  future  relocations,
related to the  relocation  of six  Superstores.  Expenses in last year's  third
quarter  included  costs of $7.0 million  associated  with the  completion of 71
video department  remodels and 13 full-store  lighting upgrades and $4.4 million
of relocation costs related to the relocation of five Superstores.

Interest Expense

Interest  expense was $0.2 million for the third quarter of this fiscal year and
last fiscal  year.  Interest  expense was $1.5 million for the nine months ended
November 30, 2003, and $0.7 million for the nine months ended November 30, 2002.
The  increase  in  interest  expense  for the first nine  months of fiscal  2004
reflects  interest paid as a result of completed audits of prior year income tax
returns.


                                 Page 19 of 29


Income Taxes

The effective  income tax rate applicable to results from continuing  operations
was 33.9 percent for the three months ended  November 30, 2003, and 36.5 percent
for the nine months ended November 30, 2003,  compared with 37.6 percent for the
three months ended November 30, 2002, and 37.2 percent for the nine months ended
November 30, 2002.  The decreases are attributed to lower state and local income
taxes.

Net Loss from Continuing Operations

The net loss  from  continuing  operations  was $24.1  million,  or 12 cents per
share, in the third quarter ended November 30, 2003,  compared with the net loss
from continuing operations of $26.1 million, or 13 cents per share, in the third
quarter of last fiscal year. For the nine-month  period ended November 30, 2003,
the net loss  from  continuing  operations  was $83.3  million,  or 40 cents per
share,  compared with the net loss from continuing  operations of $54.9 million,
or 27 cents per share, for the same period last fiscal year.

Net Earnings (Loss) from Discontinued Operations

On November  18,  2003,  we  completed  the sale of our  bankcard  operation  to
FleetBoston Financial.  Results from the bankcard operation have been classified
as discontinued  operations.  The sale agreement includes a transition  services
agreement  under  which our  finance  operation  will  continue  to service  the
bankcard  accounts  until  final  conversion,  which is expected to occur in the
first fiscal quarter ending May 31, 2004.  FleetBoston  Financial is reimbursing
us for operating costs incurred during the transition period. Employee severance
costs will be incurred  ratably  from the time at which these costs are eligible
for  accrual  through  the  final  conversion  date.  We have not  incurred  any
severance  costs as of November 30, 2003.  We expect to incur lease  termination
costs in next fiscal year's first quarter.

We anticipate  that the sale will result in an after-tax  loss of  approximately
$82 million,  including $75 million of  adjustments to the carrying value of our
retained  interest in the bankcard  portfolio  and  approximately  $7 million of
other costs,  including employee severance and lease termination.  In the second
quarter ended August 31, 2003, we recognized an after-tax loss of $95 million to
reflect the  then-estimated  net proceeds  from the sale.  To reflect the actual
sale  proceeds,  we  recorded  a  reduction  of $19.4  million  in the  expected
after-tax loss in the quarter ended November 30, 2003.

Including  the $19.4  million  reduction in the  expected  after-tax  loss,  the
after-tax  earnings  from the  discontinued  bankcard  operation  totaled  $24.0
million for the quarter  ended  November 30, 2003,  and $4.8 million in the same
period last fiscal  year.  For the nine months  ended  November  30,  2003,  the
after-tax loss from the discontinued  bankcard  operation totaled $84.9 million.
For the nine months ended  November 30, 2002,  the  after-tax  earnings from the
discontinued  bankcard  operation  totaled  $21.2  million.  These  results also
include   bankcard-related  income  generated  by  a  subsidiary  that  provides
reinsurance and  indemnification  related to credit protection  products sold by
the  finance  operation.  For the  third  quarter,  the  subsidiary's  after-tax
earnings  related to the  discontinued  bankcard  operation  were  approximately
$800,000 this fiscal year and  approximately  $900,000 last fiscal year. For the
nine months, the subsidiary's discontinued after-tax earnings were approximately
$2.2 million this fiscal year and approximately $2.4 million last fiscal year.

In fiscal 2000, we ceased  marketing the Divx home video system and discontinued
that  business.  Operating  results of Divx and the loss on the  disposal of the
business  have been  presented  as results of  discontinued  operations  for all
periods.  In the third  quarter  of this  year,  we reduced  the  provision  for
commitments  under  licensing   agreements  by  $2.3  million.   This  reduction
contributed $1.5 million after-tax to net earnings from discontinued  operations
in this year's third quarter.  Divx had no impact on earnings from  discontinued
operations last fiscal year.

On October 1, 2002,  we completed the  separation of the CarMax auto  superstore
business from the Circuit City consumer electronics business. CarMax results are
presented  as  results  from  discontinued  operations.  For the  quarter  ended
November 30, 2002, net earnings from the  discontinued  CarMax  operations  were
$3.6

                                 Page 20 of 29

million.  For the nine months ended  November 30,  2002,  net earnings  from the
discontinued CarMax operations were $64.5 million.

Operations Outlook

We are focused on three basic areas: 1) driving  revenue growth,  2) stabilizing
our gross margins and 3) bringing our overall cost and expense structure in line
with our current  level of revenues.  We believe we have the right plan in place
to combine  profitable revenue growth with improved in-store  execution,  and we
have the  resources to execute that plan.  Our  attention is focused on building
value for shareholders by providing superior consumer  electronics  solutions to
America's families.

To drive revenue growth, our plan encompasses our store  revitalization  effort,
new store builds and the  continued  strong growth of our  e-commerce  business.
Since the beginning of fiscal 2001 through  December 31, 2003, 125  Superstores,
or 20 percent of our 618 Superstores,  had been relocated,  newly constructed or
fully remodeled to provide a contemporary  shopping experience with easy product
access and more powerful merchandising  displays. We expect that number to reach
approximately  30 percent by the end of next fiscal year. Since the beginning of
fiscal 2001, we have  relocated 31 stores.  As of November 30, 2003, 21 of these
31 relocated stores have been open for more than six months. In their first full
six months  following  grand opening,  these 21 stores produced an average sales
change that was approximately 28 percentage points better than the sales pace of
the  remainder  of the store base  during the same time  periods and an internal
rate of return of approximately 20 percent.  These averages could moderate as we
relocate  additional  stores.  Ultimately,  we  expect  to  relocate  a total of
approximately one-third of the existing store base. In addition to opportunities
to relocate stores,  we have identified  approximately  100 trade areas that are
suitable for new stores that represent potential geographic expansion.

Last  fiscal  year,   we  completed  an  extensive   analysis  to  identify  the
characteristics  of a successful store.  Specific real estate site features were
among  those  key  characteristics.  As a  result,  one  of the  priorities  for
determining our store opening plans is the  availability of superior estate that
meets our site requirements. Based on the availability levels, we expect to open
65 to 70  Superstores  in the upcoming  fiscal year.  Slightly more than half of
these stores will be relocations;  the remaining stores will be entries into new
trade  areas,  either in our  existing  or new smaller  markets.  Our efforts to
provide superior  consumer  electronics  solutions through the revitalized store
base will continue into fiscal 2005 and beyond.

We believe  that our  Web-based  business is an integral way to build our brand,
support  our stores and make it easier for  customers  to shop and buy  consumer
electronics.  While sales  generated  from our Web site are a  relatively  small
portion of our total business,  the Web-based  business is growing  rapidly.  We
continue  to  enhance  the site and  fulfillment  capabilities  as more and more
customers  research  products  on the Web and then  purchase  them in stores and
online.  Many customers choose to take advantage of Express  Pick-up,  a service
which enables  merchandise  purchased  online to be picked up in the  customer's
selected store 15 minutes after completing an online purchase.

Stabilizing  our gross  margins and reducing our cost and expense  structure are
integral pieces of our effort to improve our profitability. Improving attachment
rates of  accessories  and  services  and  strengthening  our  product  sourcing
operations  remain important  components of stabilizing  gross margins.  When we
announced  the  change to our  store  compensation  structure  in  February,  we
indicated  we  expected  to save  approximately  $130  million in store  payroll
expenses.  While we anticipate  the impact of this change to be consistent  with
the anticipated expense reduction, we have chosen to add incremental staffing to
selected product areas and in selected stores to better serve our customers.  As
a result,  we currently expect that overall store payroll savings for the fiscal
year  will be in the  range of $115 to $120  million.  We have  identified  many
actions  across the  company  that will allow us to further  reduce our cost and
expense  structure.  The  process  of  implementing  these  specific  actions is
underway and will  continue at least  through  next fiscal year.  We continue to
aggressively  look for  additional  cost and expense  reduction and gross margin
stabilization opportunities.

For fiscal 2004, we expect net cash  expenditures and non-cash  expenses related
to remodeling, relocations and refixturings to total approximately $140 million.
We anticipate that approximately $80 million of that


                                 Page 21 of 29

amount will be  capitalized  and  approximately  $60 million  will be  expensed,
reducing  fiscal 2004 earnings per share by an estimated 19 cents. We anticipate
total capital expenditures of approximately $130 million in fiscal 2004. Capital
expenditures  are  net  of  landlord  reimbursements  for  property  improvement
expenditures and sale-leaseback  proceeds. The estimated expense amount includes
approximately $50 million of non-cash expenses for leasehold impairment reserves
on stores we plan to relocate and accelerated  depreciation on assets we plan to
take out of  service  as a result  of our  remodelings  and  relocations.  As we
continue to relocate stores, we expect to incur additional leasehold termination
costs,  with the amount  primarily  dependent on the length of  remaining  lease
terms and sublease opportunities.

Recent Accounting Pronouncements

Effective in the third quarter of fiscal 2004, we adopted  Emerging  Issues Task
Force Issue No.  00-21,  "Accounting  for  Revenue  Arrangements  with  Multiple
Deliverables,"  which addresses when and how an arrangement  involving  multiple
deliverables should be divided into separate units of accounting, as well as how
the consideration  under the arrangement should be measured and allocated to the
separate units of accounting in the arrangement.  The adoption of EITF No. 00-21
did not have a material impact on our financial position,  results of operations
or cash flows.

Effective   September  1,  2003,   we  adopted  FASB   Interpretation   No.  46,
"Consolidation of Variable  Interest  Entities," which addresses how to identify
variable  interest entities and provides guidance as to how a company may assess
its  interests in a variable  interest  entity for purposes of deciding  whether
consolidation of that entity is required. With the adoption of this standard, we
recorded $12.6 million to long-term debt on the consolidated  balance sheet. The
adoption of FIN No. 46 did not have a material impact on our financial position,
results of operations or cash flows.

FINANCIAL CONDITION

Liquidity and Capital Resources

At  November  30,  2003,  we had cash and cash  equivalents  of $455.3  million,
compared  with  $884.7  million at February  28,  2003.  The lower cash  balance
primarily  reflects  the  increase  in  merchandise  inventory,  offset  by  the
corresponding  increase in accounts  payable,  related to the anticipated  sales
during the holiday selling season.

At November 30, 2002, we had cash and cash  equivalents of $437.5  million.  The
year-over-year  change in the cash balance  reflects in part $282 million in net
cash proceeds received at the closing of the sale of the bankcard operation.  We
expect that, after severance,  lease termination and other  post-closing  costs,
cash  proceeds  from the sale  ultimately  will net  approximately  $279 million
after-tax.  The cash generated by the sale of the bankcard  operation was partly
offset by a higher  level of retained  interests  in  securitized  private-label
receivables and the loss from continuing operations.  In addition, this year, we
increased  inventory  levels in key  product  categories  in  anticipation  of a
stronger  holiday  selling  season  compared  with  last  year  and  to  support
compelling  merchandise  displays  after the holidays.  This strategy  increased
inventory by $276.2 million over the same period last year. Inventory growth was
partly financed by accounts payable,  which rose $218.1 million to 68 percent of
inventory in this year's third  quarter from 66 percent of inventory in the same
period last year.

Operating  Activities.  In the nine months ended November 30, 2003, Circuit City
used net cash of $606.9 million in operating activities,  compared with net cash
of $713.2  million used in the nine months ended November 30, 2002. The decrease
in net cash used is primarily due to the increase in accounts payable, offset by
the increase in merchandise  inventory and the increase in retained interests in
securitized receivables.

Merchandise inventory increased $1.24 billion in the first nine months of fiscal
2004,  compared with an increase of $1.14 billion in the same period last fiscal
year. The difference  primarily  reflects the increased  inventory levels in key
product  categories in anticipation  of a stronger  selling season compared with
last year and to support  compelling  merchandise  displays  after the holidays.
Accounts payable increased by $830.2

                                 Page 22 of 29

million in the first nine months of fiscal  2004,  compared  with an increase of
$556.2  million in the first nine months of last  fiscal  year.  The  difference
reflects the earlier fiscal 2003 inventory build for the holiday selling season.

Retained interests in securitized  receivables increased by $98.7 million in the
first nine  months of this  fiscal  year,  compared  with an  increase  of $74.9
million in the first nine months of last fiscal year.  The current year increase
in retained  interests in securitized  receivables  reflects the completion of a
$500 million  private-label  credit card receivable  securitization  transaction
during  the  first   quarter  of  fiscal   2004  to  replace  a  maturing   term
securitization.  We renewed a private-label  variable funding program,  which we
refer to as a warehouse  conduit,  during the first  quarter of fiscal 2004.  We
completed a $300 million  private-label  credit card  receivable  securitization
transaction  during the first  quarter of fiscal 2003 to replace a maturing term
securitization.  No new  securitization  transactions  were completed during the
second and third  quarters  of fiscal  2004.  During  the third  quarter of this
fiscal year, we replaced a maturing term  securitization with a variable funding
program.

Investing  Activities.  Net cash used in investing activities was $113.0 million
in the nine months  ended  November 30,  2003,  compared  with net cash of $80.1
million  used in  investing  activities  in the first nine months of last fiscal
year. Capital expenditures  increased to $134.3 million in the first nine months
of fiscal 2004 from $111.1  million in the  comparable  period last fiscal year.
Capital  spending  in the first nine  months of fiscal  2004  includes  spending
related  to  the  opening  of  seven  new  Superstores,  the  relocation  of  10
Superstores,  the  remodeling of four  Superstores  and the  refixturing  of the
merchandise areas in 222 Superstores.  Capital spending in the first nine months
of  fiscal  2003  includes   spending  related  to  the  opening  of  eight  new
Superstores,  nine relocated  Superstores,  remodeled  video  departments in 301
Superstores and full-store lighting upgrades in 311 Superstores.

Financing Activities. Net cash used in financing activities was $16.3 million in
the  first  nine  months of  fiscal  2004  compared  with net cash  provided  by
financing  activities  of  $32.1  million  in the same  period  last  year.  The
difference  primarily  reflects net proceeds from  short-term  seasonal lines of
credit of $57.6 million received in the third quarter of fiscal 2003. In January
2003, our board of directors  authorized the repurchase of up to $200 million of
common stock.  We did not repurchase any shares of common stock during the third
quarter.  As of November 30, 2003,  we had  repurchased  and retired 2.7 million
shares of common stock at a cost of $13.9 million.  Based on the market value of
the common stock at November 30, 2003, the remaining  $186.1 million  authorized
would allow for the  repurchase  of up to  approximately  7 percent of the 210.5
million shares then outstanding.

On June 27, 2003, we entered into a $500  million,  four-year  revolving  credit
facility  secured by inventory and certain accounts  receivables.  This facility
will be used to support  letters of credit as well as for  short-term  borrowing
needs and generally  will bear interest at a spread over LIBOR or at prime.  The
facility  is  scheduled  to mature in June  2007 and  provides  for an option to
extend the facility by one year. The maximum credit extensions,  including loans
and  outstanding  letters of credit,  permitted under the credit facility on any
date will be determined using a borrowing base calculated as a percentage of our
eligible  inventory  and accounts  receivable  as of that date. If the remaining
borrowing  availability  under the  facility  falls  below  $100  million,  cash
dividends  and stock  repurchases  are limited to an aggregate of $75 million in
any fiscal year. In addition,  if the difference  between the borrowing base and
the outstanding credit extensions under the facility falls below $50 million for
five consecutive  business days, all proceeds from the sale of inventory must be
applied on a daily  basis to payment of  amounts  owed under the  facility.  The
facility has customary  representations and warranties,  covenants and events of
default. This credit facility replaced $210 million in committed seasonal lines,
which were  terminated  on the same date.  At November 30,  2003,  there were no
short-term  borrowings  on this  facility.  At November  30,  2003,  outstanding
letters of credit  related to this facility were $52.1  million,  leaving $447.9
million available for borrowing.

At November 30, 2003, the aggregate  principal  amount of managed  private-label
credit card receivables  totaled $1.76 billion. At November 30, 2003, the unused
capacity of the  private-label  variable funding program was $47.9 million.  Our
securitization  agreements  do not  provide  recourse  to the company for credit
losses on  securitized  receivables.  However,  the fair  value of our  retained
interests in securitized receivables would be directly affected by credit losses
on those securitized receivables.

                                 Page 23 of 29

We  anticipate  that we will be able to expand or enter into new  securitization
agreements to meet the future needs of our finance operation.  However,  adverse
changes in the performance of our private-label credit card portfolio or changes
in the asset-backed  securities market could result in our having to hold larger
retained interests in future securitizations.  The private-label  securitization
agreement  requires  that the  aggregate  outstanding  principal  balance of the
securitized  receivables  exceeds a  specified  amount and that the yield on the
securitized  receivables  exceeds  specified  rates.  In addition,  the variable
funding securitization  agreements require that we meet financial tests relating
to minimum tangible net worth, current ratio and debt-to-capital  ratio and that
the  securitized  receivables  meet  specified  performance  levels  relating to
delinquency rates, default rates and principal payment rates. If these financial
tests or  performance  levels are not met, or if certain other events occur,  it
would  constitute  an early  amortization  event,  in which  case the  principal
payment  dates for the term series would be  accelerated,  the variable  funding
commitments  would terminate and the variable  funding  investors would begin to
receive  monthly  principal  payments  until paid in full.  The  company and the
securitized  receivables  were in  compliance  with  these  financial  tests and
performance levels at November 30, 2003.

We expect that  available  cash  resources,  credit  facilities,  sale-leaseback
transactions,  landlord  reimbursements and cash generated by operations will be
sufficient to fund capital  expenditures and working capital for the foreseeable
future.

FORWARD-LOOKING STATEMENTS

This report contains forward-looking statements,  which are subject to risks and
uncertainties. The provisions of the Private Securities Litigation Reform Act of
1995  provide  companies  with  a  "safe  harbor"  when  making  forward-looking
statements.  This "safe  harbor"  encourages  companies  to provide  prospective
information  about their companies  without fear of litigation.  We wish to take
advantage of the "safe harbor"  provisions of the Act. Our  statements  that are
not historical facts,  including statements about management's  expectations for
fiscal 2004 and beyond, are forward-looking statements and involve various risks
and uncertainties.

Forward-looking statements are estimates and projections reflecting our judgment
and involve a number of risks and uncertainties  that could cause actual results
to differ  materially  from those suggested by the  forward-looking  statements.
Although  we  believe  that  the  estimates  and  projections  reflected  in the
forward-looking  statements are  reasonable,  our  expectations  may prove to be
incorrect.  The United States retail industry, and the specialty retail industry
in particular,  are dynamic by nature and have undergone  significant changes in
recent  years.  Our  ability  to  anticipate  and  successfully  respond  to the
continuing  challenges  of our  industry is key to achieving  our  expectations.
Important  factors that could cause  actual  results to differ  materially  from
estimates or projections contained in our forward-looking statements include:

o    The timing and amount of any post-closing  costs or other charges to income
     that may be required as a result of the sale of the bankcard operation;
o    Changes  in the  amount  and  degree of  promotional  intensity  exerted by
     current  competitors and potential new competition from  competitors  using
     either similar or alternative  methods or channels of distribution  such as
     online and telephone shopping services and mail order;
o    Changes in general U.S. or regional U.S. economic conditions including, but
     not limited to, consumer credit  availability,  consumer credit delinquency
     and  default  rates,  interest  rates,  inflation,  personal  discretionary
     spending levels, trends in consumer retail spending, both in general and in
     our  product  categories,  and  consumer  sentiment  about the  economy  in
     general;
o    The  presence  or absence of, or consumer  acceptance  of, new  products or
     product  features in the merchandise  categories we sell and changes in our
     actual merchandise sales mix;
o    Significant changes in retail prices for products we sell;
o    Changes in  availability  or cost of  financing  for  working  capital  and
     capital expenditures,  including  securitization financing and financing to
     support development of our business;
o    Lack of availability or access to sources of inventory;
o    Inability to liquidate excess inventory should excess inventory develop;

                                 Page 24 of 29

o    Failure  to  successfully  implement  sales and  profitability  improvement
     programs,  including our remodel program, and our effort to stabilize gross
     margins and reduce our cost and expense structure;
o    Changes  in the  performance  of  the  private-label  portfolio,  including
     material changes in cardholder default rates or payment rates;
o    Our ability to attract and retain an effective  management  team or changes
     in the costs or availability of a suitable work force to manage and support
     our service-driven operating strategies;
o    Changes in production or  distribution  costs or costs of materials for our
     advertising;
o    Availability of appropriate  real estate  locations for relocations and new
     stores;
o    Successful implementation of our various customer service initiatives;
o    Consumer  response  to our  efforts to  improve  sales of  accessories  and
     services;
o    Successful implementation of stronger product sourcing operations;
o    Negative investment returns in our pension plan;
o    The imposition of new  restrictions  or  regulations  regarding the sale of
     products  and/or  services  we sell,  changes in tax rules and  regulations
     applicable to us or our  competitors,  the imposition of new  environmental
     restrictions,  regulations  or  laws  or  the  discovery  of  environmental
     conditions  at current or future  locations,  or any failure to comply with
     such laws or any adverse  change in such laws;  and
o    Significant adverse results in litigation matters.

We  believe  our  forward-looking  statements  are  reasonable;  however,  undue
reliance should not be placed on any forward-looking statements, which are based
on current expectations.


ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Receivables  Risk.  We manage  the market  risk  associated  with the  revolving
private-label  credit card portfolio of our finance operation.  Portions of this
portfolio  have  been  securitized  in  transactions  accounted  for as sales in
accordance  with  SFAS  No.  140  and,  therefore,  are  not  presented  on  the
consolidated balance sheets.

The majority of accounts in the  private-label  credit card portfolio is charged
interest  at rates  indexed to the prime  rate,  adjustable  on a monthly  basis
subject to certain  limitations.  The remaining accounts are charged interest at
fixed annual  percentage  rates.  The following  table presents the breakdown by
interest rate structure of the gross principal receivables  outstanding prior to
discounting at November 30, 2003, and February 28, 2003.



(Amounts in millions)                           November 30          February 28
-----------------------------------------      ------------          -----------
Indexed to prime rate.....................        $1,628                $1,460
Fixed APR.................................           131                   176
                                                  ------                ------
Total.....................................        $1,759                $1,636
                                                  ======                ======



Financing for the  private-label  credit card  receivables  is achieved  through
asset  securitization  programs  that,  in turn,  issue both  private and public
market debt,  principally at floating rates based on LIBOR and commercial  paper
rates.  Receivables held for sale are financed with working capital. At November
30,  2003,  and February 28, 2003,  the total  principal  amount of  receivables
securitized or held for sale prior to discounting was as follows:




(Amounts in millions)                           November 30                 February 28
-----------------------------------------      ------------                 -----------
Floating-rate securitizations.............        $1,636                       $1,592
Held for sale.............................           123                           44
                                                  ------                       ------
Total.....................................        $1,759                       $1,636
                                                  ======                       ======



Interest Rate  Exposure.  Interest rate exposure  relating to the  private-label
credit card receivable securitizations represents a market risk exposure that we
manage  primarily with matched  funding.  We also have the ability to adjust the
rate on fixed-APR revolving credit cards and the index on floating-rate credit

                                 Page 25 of 29

cards,  subject to cardholder  ratification,  but we do not currently anticipate
the need to do so.  Our  ability  to effect  these  changes  may be  limited  by
competitive conditions.

The majority of our  cardholder  accounts have interest  rates indexed to prime,
but the rates we charge our  cardholders  may not change as frequently or to the
same extent as our funding costs. This is the result of a combination of factors
such as interest rate floors on the accounts that are above the current level of
the prime rate,  interest-free  promotional financing and by differences between
changes  in  prime  and  LIBOR  or  commercial  paper  rates.  Accordingly,  our
securitization  income  and the fair  value  of our  retained  interests  in the
securitized  receivables  could be  adversely  impacted by increases in interest
rates.

We use a  sensitivity  analysis to quantify  interest  rate risk relating to our
retained  interests in  securitized  receivables.  This analysis  calculates the
impact  on net  earnings  from a 200 basis  point  increase  in the yield  curve
applied equally over the next four quarters.  Assuming that no other assumptions
change,  this  increase  in  interest  rates  would  result in a decrease in our
securitization  income of  approximately  $9.5  million  for the  quarter  ended
November 30, 2003,  compared with a decrease of  approximately  $8.9 million for
the quarter ended November 30, 2002.

The market and credit risks  associated  with our interest rate caps are similar
to those  relating to other types of financial  instruments.  Market risk is the
exposure  created by potential  fluctuations  in interest  rates and is directly
related to the product type,  agreement  terms and transaction  volume.  We have
entered into  offsetting  interest rate cap  positions  and,  therefore,  do not
anticipate  significant  market risk arising from our interest rate caps. Credit
risk is the exposure to  nonperformance  of another  party to an  agreement.  We
mitigate credit risk by dealing with highly rated bank counterparties.

ITEM 4.  CONTROLS AND PROCEDURES

The company's  principal  executive officer and principal financial officer have
evaluated the effectiveness of the company's  disclosure controls and procedures
as defined in Rule 13a-15(e) of the Securities Exchange Act of 1934, as amended,
as of the end of the period covered by this Quarterly Report on Form 10-Q. Based
upon their evaluation,  the principal  executive officer and principal financial
officer  concluded  that the company's  disclosure  controls and  procedures are
effective.  There  have been no  changes  in  internal  control  over  financial
reporting for the period covered by this report that have  materially  affected,
or are reasonably likely to materially  affect,  the company's  internal control
over financial reporting.


                                  Page 26 of 29



                           PART II. OTHER INFORMATION

ITEM 6.       EXHIBITS AND REPORTS ON FORM 8-K

              (a) Exhibits

                     3.1     Amended and Restated  Articles of  Incorporation of
                             the company,  effective February 3,1997, as amended
                             through  October 1, 2002,  filed as Exhibit 3(i) to
                             the company's Quarterly Report on Form 10-Q for the
                             quarter ended November 30, 2002 (File No.  1-5767),
                             expressly incorporated herein by this reference

                     3.2     Bylaws of the company, as amended and restated June
                             17,  2003,   filed  as  Exhibit   (3)(iii)  to  the
                             company's  Quarterly  Report  on Form  10-Q for the
                             quarter  ended  May 31,  2003  (File  No.  1-5767),
                             expressly incorporated herein by this reference

                     4.1     Third Amended and Restated  Rights  Agreement dated
                             as of October 1, 2002, between he company and Wells
                             Fargo Bank Minnesota,  N.A., as Rights Agent, filed
                             as Exhibit 1 to the  company's  Form 8-A/A filed on
                             October  1,  2002  (File  No.  1-5767),   expressly
                             incorporated herein by this reference

                    10.2     Employment  agreement  between  the  company and W.
                             Alan McCollough  effective November 19, 2003, filed
                             herewith*

                    31.1     Certification   by  Registrant's   Chief  Executive
                             Officer    pursuant   to   Section   302   of   the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    31.2     Certification   by  Registrant's   Chief  Financial
                             Officer    pursuant   to   Section   302   of   the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    32.1     Certification  of  CEO  under  Section  906  of the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    32.2     Certification  of  CFO  under  Section  906  of the
                             Sarbanes-Oxley Act of 2002, filed herewith

                         *   Indicates management contracts,  compensatory plans
                             or arrangements of the company required to be filed
                             as an exhibit.

              (b) Reports on Form 8-K

                  The exhibits listed below were furnished to the SEC during the
                  period covered by this report  pursuant to Item 12 of Form 8-K
                  and shall not be deemed "filed" for purposes of the Securities
                  Exchange Act of 1934, as amended, or incorporated by reference
                  into any document  filed under the  Securities Act of 1933, as
                  amended,  except as shall be  expressly  set forth by specific
                  reference in such filing.

                  The company  furnished a Form 8-K to the SEC on  September  9,
                  2003, announcing the company's second quarter fiscal year 2004
                  sales.

                  The company  furnished a Form 8-K to the SEC on September  17,
                  2003, announcing the company's second quarter fiscal year 2004
                  results.

                  The  company  furnished  a Form 8-K to the SEC on October  22,
                  2003, announcing that it had entered into an agreement to sell
                  its bankcard operation.


                                 Page 27 of 29



                                   SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the company
has duly  caused  this  report  to be signed  on its  behalf by the  undersigned
thereunto duly authorized.


                                                 CIRCUIT CITY STORES, INC.
                                                 (Registrant)



                                                 By:   /s/ W. Alan McCollough
                                                       -------------------------
                                                       W. Alan McCollough
                                                       Chairman, President and
                                                       Chief Executive Officer



                                                 By:   /s/ Michael E. Foss
                                                       -------------------------
                                                       Michael E. Foss
                                                       Senior Vice President and
                                                       Chief Financial Officer



                                                 By:   /s/ Philip J. Dunn
                                                       ------------------------
                                                       Philip J. Dunn
                                                       Senior Vice President,
                                                       Treasurer,Corporate
                                                       Controller and Chief
                                                       Accounting Officer




January 9, 2004


                                 Page 28 of 29



                                  EXHIBIT INDEX


                     3.1     Amended and Restated  Articles of  Incorporation of
                             the company,  effective February 3,1997, as amended
                             through  October 1, 2002,  filed as Exhibit 3(i) to
                             the company's Quarterly Report on Form 10-Q for the
                             quarter ended November 30, 2002 (File No.  1-5767),
                             expressly incorporated herein by this reference

                     3.2     Bylaws of the company, as amended and restated June
                             17,  2003,   filed  as  Exhibit   (3)(iii)  to  the
                             company's  Quarterly  Report  on Form  10-Q for the
                             quarter  ended  May 31,  2003  (File  No.  1-5767),
                             expressly incorporated herein by this reference

                     4.1     Third Amended and Restated  Rights  Agreement dated
                             as of October 1, 2002, between he company and Wells
                             Fargo Bank Minnesota,  N.A., as Rights Agent, filed
                             as Exhibit 1 to the  company's  Form 8-A/A filed on
                             October  1,  2002  (File  No.  1-5767),   expressly
                             incorporated herein by this reference

                    10.2     Employment  agreement  between  the  company and W.
                             Alan McCollough  effective November 19, 2003, filed
                             herewith*

                    31.1     Certification   by  Registrant's   Chief  Executive
                             Officer    pursuant   to   Section   302   of   the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    31.2     Certification   by  Registrant's   Chief  Financial
                             Officer    pursuant   to   Section   302   of   the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    32.1     Certification  of  CEO  under  Section  906  of the
                             Sarbanes-Oxley Act of 2002, filed herewith

                    32.2     Certification  of  CFO  under  Section  906  of the
                             Sarbanes-Oxley Act of 2002, filed herewith

                       *     Indicates management contracts,  compensatory plans
                             or arrangements of the company required to be filed
                             as an exhibit.

                                 Page 29 of 29