UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended January 31, 2004 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _________________ to _____________________ . Commission File Number 0-24383 WORKFLOW MANAGEMENT, INC. (Exact name of registrant as specified in its charter) Delaware 06-1507104 (State or other jurisdiction of (I.R.S. Employer incorporation or organization.) Identification No.) 240 Royal Palm Way Palm Beach, FL 33480 (Address of principal executive offices) (Zip Code) (561) 659-6551 (Registrant's telephone number, including area code) N/A (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No . --- ---- Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes No X --- --- As of March 12, 2004, there were 13,460,151 shares of common stock outstanding. WORKFLOW MANAGEMENT, INC. INDEX Page No. PART I - FINANCIAL INFORMATION -------- Item 1. Financial Statements Consolidated Balance Sheet..............................................................................3 January 31, 2004 (unaudited) and April 30, 2003 Consolidated Statement of Operations (unaudited)........................................................4 For the three and nine months ended January 31, 2004 and January 31, 2003 Consolidated Statement of Cash Flows (unaudited)........................................................5 For the nine months ended January 31, 2004 and January 31, 2003 Notes to Consolidated Financial Statements (unaudited)..................................................6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations...........................................................................16 Item 3. Quantitative and Qualitative Disclosure About Market Risk..............................................28 Item 4. Controls and Procedures................................................................................28 PART II - OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K.......................................................................29 Signatures........................................................................................................30 2 PART I - FINANCIAL INFORMATION Item 1. Financial Statements WORKFLOW MANAGEMENT, INC. CONSOLIDATED BALANCE SHEET (In thousands, except share amounts) January 31, April 30, ASSETS 2004 2003 ------ -------------- --------------- (Unaudited) Current assets: Cash and cash equivalents $ 4,042 $ 4,992 Accounts receivable, less allowance for doubtful accounts of $8,746 and $3,455, respectively 83,665 89,585 Inventories 42,191 49,182 Assets of businesses held for sale 8,219 Short-term deferred income taxes 7,757 7,738 Prepaid expenses and other current assets 11,259 7,219 ------------ ------------ Total current assets 148,914 166,935 Property and equipment, net 35,344 38,072 Goodwill 115,368 109,515 Other intangible assets, net 1,281 1,307 Long-term deferred income taxes 9,236 7,568 Other assets 4,607 5,844 ------------ ------------ Total assets $ 314,750 $ 329,241 ============ ============ LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Short-term debt $ 151,808 $ 674 Accounts payable 37,477 35,332 Accrued compensation 12,470 13,266 Accrued additional purchase consideration 6,196 7,677 Accrued restructuring costs 1,629 2,448 Liabilities of businesses held for sale 3,219 Short-term swap liability 1,438 4,263 Other accrued liabilities 19,391 19,435 ------------ ------------ Total current liabilities 230,409 86,314 Long-term credit facility 165,065 Other long-term debt 1,353 834 Deferred income taxes 5,552 5,405 Other long-term liabilities 8,549 3,757 ------------ ------------ Total liabilities 245,863 261,375 ------------ ------------ Stockholders' equity: Preferred stock, $.001 par value, 1,000,000 shares authorized, none outstanding Common stock, $.001 par value, 150,000,000 shares authorized, 13,414,125 and 13,359,164 shares, respectively, issued and outstanding 13 13 Additional paid-in capital 53,554 53,191 Notes receivable from officers (40) (53) Accumulated other comprehensive income (loss) 70 (699) Retained earnings 15,290 15,414 ------------ ------------ Total stockholders' equity 68,887 67,866 ------------ ------------ Total liabilities and stockholders' equity $ 314,750 $ 329,241 ============ ============ See accompanying notes to consolidated financial statements. 3 WORKFLOW MANAGEMENT, INC. CONSOLIDATED STATEMENT OF OPERATIONS (In thousands, except per share amounts) (Unaudited) Three Months Ended Nine Months Ended ----------------------------- --------------------------- January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------ ------------ ------------ ----------- Revenues $ 153,765 $ 160,860 $ 444,863 $ 470,183 Cost of revenues 110,523 118,917 322,000 341,412 ------------ ------------ ------------ ----------- Gross profit 43,242 41,943 122,863 128,771 Selling, general and administrative expenses 39,533 36,066 106,764 107,315 Restructuring costs 23 1,021 244 Abandoned software costs 2,105 2,105 Uncollectible notes receivable 681 681 Severance and other employment costs (gains) 3,845 (2,239) 3,845 ----------- ------------ ------------ ----------- Operating income (loss) 3,709 (777) 17,317 14,581 Interest expense 4,774 5,566 13,528 15,569 Interest income (36) (79) (103) (341) (Income) loss on ineffective interest rate hedge (27) 300 96 5,750 Financing fees and other bank related costs 3,286 661 4,096 Abandoned debt offering (gains) costs (124) 1,755 Other expense 45 5 21 15 ------------ ------------ ------------ ----------- (Loss) income from continuing operations before (benefit) provision for income taxes (1,047) (9,731) 3,114 (12,263) (Benefit) provision for income taxes (400) (3,609) 1,979 (4,180) ------------- ------------ ------------ ----------- (Loss) income from continuing operations (647) (6,122) 1,135 (8,083) ------------- ------------ ------------ ----------- Discontinued operations: Loss from discontinued operations (17,059) (2,171) (16,924) Benefit from income taxes (5,832) (912) (5,776) ------------ ------------ ------------ ----------- Loss from discontinued operations (11,227) (1,259) (11,148) Net loss $ (647) $ (17,349) $ (124) $ (19,231) =========== ============ ============ =========== Net loss per share: Basic: (Loss) income from continuing operations $ (0.05) $ (0.46) $ 0.09 $ (0.61) Loss from discontinued operations (0.85) (0.09) (0.85) ------------ ------------ ------------ ----------- Net loss $ (0.05) $ (1.31) $ (0.00) $ (1.46) ============ ============ ============ =========== Diluted: (Loss) income from continuing operations $ (0.05) $ (0.46) $ 0.09 $ (0.61) Loss from discontinued operations (0.85) (0.09) (0.85) ------------ ------------ ------------ ----------- Net loss $ (0.05) $ (1.31) $ (0.00) $ (1.46) ============ ============ ============ =========== Weighted average common shares outstanding: Basic 13,422 13,240 13,396 13,196 Diluted 13,422 13,240 13,396 13,196 See accompanying notes to consolidated financial statements. 4 WORKFLOW MANAGEMENT, INC. CONSOLIDATED STATEMENT OF CASH FLOWS (In thousands) (Unaudited) Nine Months Ended January 31, ----------------------------- 2004 2003 ----------- ----------- Cash flows from operating activities: Net loss $ (124) $ (19,231) Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization expense 6,860 7,328 Restructuring costs, net of cash paid (776) (72) Amortization of deferred financing costs 2,004 954 Deferred income taxes (15,233) Loss on ineffective swap 96 5,750 Loss on write-down of assets 661 3,366 Loss on abandoned debt offering 1,755 Loss on uncollectible notes 681 Loss from discontinued operations 2,171 16,924 Change in assets and liabilities held for sale, net 651 (1,625) Changes in assets and liabilities: Accounts receivable 7,749 9,551 Inventories 8,146 (57) Prepaid expenses and other assets (2,889) 1,401 Accounts payable 1,584 (148) Accrued liabilities (3,728) (2,939) ----------- ----------- Net cash provided by operating activities 22,405 8,405 ----------- ----------- Cash flows from investing activities: Cash paid in acquisitions (47) (1,072) Cash paid for additional purchase consideration (6,475) (7,458) Cash proceeds from the sale of discontinued operations 5,000 Additions to property and equipment (3,000) (4,609) Cash collection of notes receivable 4,543 Other 116 (12) ----------- ----------- Net cash used in investing activities (4,406) (8,608) ----------- ----------- Cash flows from financing activities: Proceeds from credit facility borrowings 78,014 107,775 Payments of credit facility borrowings (91,956) (98,782) Payments of other debt (387) (345) Payment of abandoned debt offering costs (1,755) Payment on cash settlement of interest rate swap (2,921) (2,459) Payments of deferred financing costs (1,947) (3,733) Other 232 217 ----------- ------------ Net cash (used in) provided by financing activities (18,965) 918 ----------- ----------- Effect of exchange rates on cash and cash equivalents 16 77 ---------- ----------- Net (decrease) increase in cash and cash equivalents (950) 792 Cash and cash equivalents at beginning of period 4,992 5,262 ----------- ----------- Cash and cash equivalents at end of period $ 4,042 $ 6,054 =========== =========== Supplemental disclosures of cash flow information: Interest paid $ 9,819 $ 16,451 Income taxes paid $ 3,584 $ 5,546 Non-cash transactions: o During the nine months ended January 31, 2004 and January 31, 2003, the Company accrued $5,565 and $5,943 for additional purchase consideration for earn-outs, respectively. o During the nine months ended January 31, 2004, the Company recorded additional paid-in capital of $2 relating to the tax benefit of stock options exercised. See accompanying notes to consolidated financial statements. 5 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 1 - NATURE OF BUSINESS Workflow Management, Inc. (the "Company" or "Workflow Management") is one of the largest distributors of printed business products in North America and is also a leading provider of end-to-end business management outsourcing solutions, which include vendor-neutral custom print sourcing, consulting and integrated storage and distribution services, that allow its customers to control all of their print-related costs. The Company produces and distributes a full range of printed business products and provides related management services to approximately 31,000 customers in North America ranging in size from small businesses to Fortune 100 companies. Workflow Management provides customers with an integrated set of services and information tools that reduce the costs of procuring, storing, distributing and using printed business products and produces custom business documents, envelopes, direct mail and commercial printing. The Company employs approximately 2,700 persons and has 87 facilities located throughout North America. NOTE 2 - LIQUIDITY Under the terms of the Company's bank credit facility ("Credit Facility"), a $50,000 term loan is due May 1, 2004 and another term loan and the asset based revolving facility under the Credit Facility are both due August 1, 2004. After considering and pursuing strategic and refinancing alternatives to repay its Credit Facility obligations by their respective due dates, the Company entered into an Agreement and Plan of Merger on January 30, 2004 ("Merger Agreement") with WF Holdings, Inc. ("WF Holdings"), an entity formed and controlled by Perseus, L.L.C. and The Renaissance Group, LLC, pursuant to which WF Holdings would acquire the Company for $4.87 per share in cash. The Company will hold a special stockholder meeting to vote on the transaction on March 30, 2004. Upon closing of the transaction, WF Holdings would cause the Company to pay and satisfy all of the Company's obligations under the Credit Facility. In connection with the Merger Agreement, the Company also negotiated an amendment and waiver ("Amendment and Waiver") to the Credit Facility. The Amendment and Waiver provides the Company with limited interest rate reductions and fee deferrals, which are designed to allow the Company to more easily satisfy certain closing conditions contained in the Merger Agreement. The Amendment and Waiver also waives the Company's failure to comply with various financial covenant defaults under the Credit Facility as of January 31, 2004. These defaults occurred as a result of the Company increasing its allowance for bad debt expense by $5,024 related to accounts receivable owed by one of the Company's largest customers, KB Toys, Inc. ("KB Toys"), who filed for bankruptcy on January 14, 2004. Under the terms of the Amendment and Waiver, the covenant default waiver and other bank concessions expire if the Merger Agreement is terminated for any reason. As a result, if the Company's stockholders do not approve the proposed transaction and the Merger Agreement is terminated, all deferred fees and interest will become immediately due and the Company will be in default under the Credit Facility. Any such default will likely have a material adverse effect on the Company's business, relationships with key suppliers and customers, financial condition and results of operations and the Company's lenders upon such default will have the right to exercise all remedies available to them under the Credit Facility, including foreclosure on the Company's assets. 6 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 3 - BASIS OF PRESENTATION The accompanying consolidated financial statements and related notes to consolidated financial statements include the accounts of Workflow Management and all of its wholly-owned subsidiaries. All significant intracompany accounts and transactions have been eliminated. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Significant estimates include allowance for doubtful accounts and inventory reserves, impairment of property and equipment, impairment of goodwill and realization of deferred tax assets. In the opinion of management, the information contained herein reflects all adjustments necessary to make the results of operations for the interim periods a fair presentation of such operations. All such adjustments are of a normal recurring nature. Operating results for interim periods are not necessarily indicative of results that may be expected for the year as a whole. The consolidated financial statements included in this Form 10-Q should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the fiscal year ended April 30, 2003. As used in the Notes to Consolidated Financial Statements, "Fiscal 2003", "Fiscal 2002", "Fiscal 2001" and "Fiscal 1999" refer to the Company's fiscal years ended April 30, 2003, 2002 and 2001 and April 24, 1999, respectively. NOTE 4 - INVENTORIES Inventories consist of the following: January 31, April 30, 2004 2003 ------------- ------------- Raw materials..................................................................... $ 9,513 $ 11,438 Work-in-process................................................................... 5,943 6,294 Finished goods.................................................................... 26,735 31,450 ------------- ------------- Total inventories $ 42,191 $ 49,182 ============= ============= 7 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 5 - PROPERTY AND EQUIPMENT Property and equipment consists of the following: January 31, April 30, 2004 2003 Buildings............................................................................. $ $ 351 Furniture and fixtures................................................................ 28,230 26,000 Computer equipment and software....................................................... 25,379 22,972 Warehouse equipment................................................................... 33,657 33,309 Equipment under capital leases........................................................ 1,224 1,224 Leasehold improvements................................................................ 12,517 11,936 ----------- ----------- 101,007 95,792 Less: Accumulated depreciation........................................................ (65,663) (57,720) ----------- ----------- Net property and equipment............................................................ $ 35,344 $ 38,072 =========== =========== Depreciation expense for the three months ended January 31, 2004 and 2003 was $2,241 and $2,395, respectively, and for the nine months ended January 31, 2004 and 2003 was $6,810 and $7,254, respectively. 8 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 6 - DEBT Revolving Credit Facility On August 1, 2003, the Company amended and restructured its Credit Facility with its senior lenders. Under the terms of the Credit Facility, Term Loan B matures on May 1, 2004 while the asset based facility ("Revolver") and Term Loan A both mature on August 1, 2004. For a discussion of the Amendment and Waiver to the Credit Facility, which the Company entered into with its lenders in connection with the Merger Agreement with WF Holdings, see Note 2 - Liquidity. The Credit Facility contains a number of affirmative covenants. These covenants include, but are not limited to, the requirement that the Company meet certain leverage ratio, interest coverage ratio, fixed charge ratio and minimum EBITDA thresholds on an ongoing basis. The Revolver contains advance rates of 85% of the Company's eligible accounts receivable, 60% of the Company's eligible inventories (until February 1, 2004 at which time it reduces to 50%) and $10,000 against the Company's fixed assets. Under the Credit Facility, the Company's senior lenders hold warrants for 2,400 shares which would represent approximately 15.2% of the Company's outstanding common stock if the warrants were exercised. On December 31, 2003, warrants to acquire 400 shares became exercisable at an exercise price of $5.32 per share. Under the terms of the warrants (after giving effect to the Amendment and Waiver), commencing no later than April 30, 2004, additional 400 share warrant tranches become exercisable on a monthly basis in the event there remains outstanding indebtedness under the Credit Facility on the date the tranche becomes exercisable. Each 400 share warrant tranche would have an exercise price equal to the fair market value of the Company's common stock on the date the tranche becomes exercisable. The outstanding balances on the Credit Facility at January 31, 2004 were as follows: Maximum Amount Applicable Availability Outstanding Interest Rate ------------ ----------- ------------- Revolver $ 98,231 $ 85,000 LIBOR + 5% Term Loan A 16,165 16,165 LIBOR + 8% Term Loan B 50,000 50,000 11%, 12%, 13% & 14% for each calendar quarter of 2003 ------------- ------------ $ 164,396 $ 151,165 ============= ============== At January 31, 2004, the Company had $151,165 outstanding on the Credit Facility and, in addition, $3,369 in outstanding letters of credit. The Company's availability under the Credit Facility at January 31, 2004 was $9,862 after inclusion of letters of credit. 9 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) Letters of Credit The Company has outstanding letters of credit of approximately $3,369 related to performance and payment guarantees. Based upon the Company's experience with these arrangements, the Company does not believe that any obligations that may arise will be significant. Interest Rate Swap The Company does not hold or issue derivative financial instruments for trading purposes. On May 3, 2001, the Company entered into an interest rate swap agreement (the "Swap") with various lending institutions at no initial cost to the Company with an effective date of August 1, 2001 and an expiration date of March 10, 2004. The Company exchanged its variable interest rate on $100,000 in credit facility debt for a fixed LIBOR of approximately 5.10% plus the Company's interest rate spread under its prior credit facility. The Swap was entered into to manage interest rate risk on the variable rate borrowings under the Company's revolving credit portion of its debt. This interest rate swap has the effect of locking in, for a specified period, the base interest rate the Company will pay on the $100,000 notional principal amount established in the Swap. As a result, while this hedging arrangement is structured to reduce the Company's exposure to increases in interest rates, it also limits the benefit the Company might otherwise have received from any decreases in interest rates. The Company accounted for the Swap under the guidelines of SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." Effective May 1, 2001, the Company implemented SFAS No. 133 as amended. This standard requires companies to record all derivative instruments as assets or liabilities on the balance sheet, measured at fair value. The recognition of gains or losses resulting from changes in the values of those derivative instruments is based on the use of each derivative instrument and whether it qualifies for hedge accounting. The key criterion for hedge accounting is that the hedging relationship must be highly effective in achieving offsetting changes in fair value or cash flows. Under the guidelines of SFAS No. 133, the Company originally classified the Swap as a cash flow hedge. However, on October 16, 2002, the Company's prior credit facility was amended so that borrowings under the credit facility bore a non-LIBOR based fixed interest rate. Thus, under SFAS No. 133 as amended, the Swap underlying this debt became ineffective and could no longer be designated as a cash flow hedge of variable rate debt. This ineffective Swap is cash settled quarterly dependent upon the movement of 3-month LIBOR rates. In measuring the fair value of the Swap at January 31, 2004, the Company recorded a short-term liability of $1,438. During the nine months ended January 31, 2004, the Company paid $2,921 representing quarterly cash settlement payments. The Company recorded a net loss of $96 on the ineffective interest rate hedge for the nine months ended January 31, 2004. 10 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 7 - STOCKHOLDERS' EQUITY Changes in stockholders' equity during the nine months ended January 31, 2004 were as follows: Stockholders' equity balance at April 30, 2003 $ 67,866 Issuance of common stock in conjunction with: Exercise of stock options, including tax benefits 21 Employee stock purchase program 167 Fees paid to outside members of the Company's Board of Directors 33 Change in balance of notes receivable from directors and officers 13 Value of contingent common stock warrants 142 Comprehensive income 645 ------------- Stockholders' equity balance at January 31, 2004 $ 68,887 ============= Comprehensive (Loss) Income The components of comprehensive (loss) income are as follows: Three Months Ended Nine Months Ended ------------------------------- ------------------------------- January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------- ------------- ------------- ------------- Net loss $ (647) $ (17,349) $ (124) $ (19,231) Other comprehensive (loss) income: Unfunded benefit plan obligation, net of tax (2,935) Changes in fair market value of financial instruments designated as hedges of interest rate exposure, net of taxes (394) Write-off of fair market value of ineffective interest rate hedge, net of tax 2,520 Foreign currency translation adjustment (464) 965 3,704 971 -------------- ------------- ------------- ------------- Comprehensive (loss) income $ (1,111) $ (16,384) $ 645 $ (16,134) ============= ============= ============= ============= Notes Receivable from Officers During Fiscal 2001 and Fiscal 1999, the Company extended unsecured loans to certain members of management and the Board of Directors (the "Director and Officer Notes") for the purchase, in the open market, of the Company's common stock by those individuals. The Director and Officer Notes were full recourse, interest bearing promissory notes with principal and interest payable during Fiscal 2003. At January 31, 2004, $40 (net of a $270 reserve established for uncollectible notes) remains outstanding on the Director and Officer notes. 11 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 8 - EARNINGS PER SHARE ("EPS") Basic EPS excludes dilution and is computed by dividing income available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. The following information presents the Company's computations of basic and diluted EPS for the periods presented in the consolidated statement of operations: Three Months Ended Nine Months Ended January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------ ------------ ------------ ------------ Earnings per share: Net (loss) income from continuing operations $ (647) $ (6,122) $ 1,135 $ (8,083) Net loss from discontinued operations (11,227) (1,259) (11,148) ------------ ----------- ----------- ------------- Net loss $ (647) $ (17,349) $ (124) $ (19,231) =========== =========== =========== ============= Weighted average number of Common shares outstanding 13,422 13,240 13,396 13,196 Potentially dilutive shares* ------------ ------------ ------------ ------------- Total 13,422 13,240 13,396 13,196 ============ ============ ============ ============= Basic income (loss) earnings per share: Net (loss) income from continuing operations $ (0.05) $ (0.46) $ 0.09 $ (0.61) Net (loss) from discontinued operations (0.85) (0.09) (0.85) ------------ ------------- ------------ ------------ Net loss $ (0.05) $ (1.31) $ (0.00) $ (1.46) ============ ============= ============ ============ Diluted (loss) income earnings per share: Net (loss) income from continuing operations $ (0.05) $ (0.46) $ 0.09 $ (0.61) Net loss from discontinued operations (0.85) (0.09) (0.85) ------------ ------------ ------------ ----------- Net loss $ (0.05) $ (1.31) $ (0.00) $ (1.46) ============ ============ ============ =========== * The Company had additional employee stock options and warrants outstanding during the periods presented that were not included in the computation of diluted earnings per share because they were anti-dilutive. Options and warrants to purchase 2,780 and 4,269 shares of common stock were anti-dilutive and outstanding during the three and nine months ended January 31, 2004 and 2003, respectively. 12 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 9 - BUSINESS COMBINATIONS During the nine months ended January 31, 2004 and Fiscal 2003, the Company did not complete any business combinations. During Fiscal 2002 and Fiscal 2001, the Company made two and eight acquisitions, respectively, accounted for under the purchase method (the "Purchased Companies"). These acquisitions were made in order to expand the Company's presence in the marketplace in which it serves. The results of these acquisitions have been included in the Company's results from their respective dates of acquisition. Initial cash consideration and subsequent acquisition costs paid associated with the acquisition of the Purchased Companies totaled $6,522, $8,537, $17,494 and $29,989 during the nine months ended January 31, 2004, Fiscal 2003, Fiscal 2002 and Fiscal 2001, respectively. The total assets acquired and earn-outs paid in connection with the Purchased Companies during the nine months ended January 31, 2004, Fiscal 2003, Fiscal 2002 and Fiscal 2001, were $6,522, $8,537, $18,078 and $39,431, respectively, including intangible assets of $6,522, $8,537, $16,464 and $20,282, respectively. The majority of the Purchased Companies have earn-out provisions that could result in additional purchase consideration payable in subsequent periods, ranging from three to five years, dependent upon the future earnings of these acquired companies. During the nine months ended January 31, 2004, Fiscal 2003, Fiscal 2002 and Fiscal 2001, $6,475, $7,659, $9,451 and $6,614, respectively, of additional purchase consideration was paid by the Company in connection with earn-out provisions and another $6,196 has been accrued for these earn-out provisions at January 31, 2004. The additional consideration, whether paid or accrued, has been reflected in the accompanying balance sheet as goodwill at January 31, 2004. In addition to the accrued additional purchase consideration as of January 31, 2004, the Company estimates that approximately $786 and $1,461 will be paid under contractual earn-out provisions during the fiscal years ending April 30, 2005 and 2006. As these contingent amounts have not yet been earned, under accounting rules, they have not been reflected in the accompanying balance sheet at January 31, 2004. NOTE 10 - RESTRUCTURING COSTS The Company historically has grown significantly through acquisitions. However, the Company began to implement a new strategic business plan in Fiscal 2003. Under its new strategic plan, the Company has focused on (i) integrating its existing core operations to improve profitability and (ii) divesting non-core operations to pay down debt. The Company did not consummate any acquisitions during the nine months ended January 31, 2004 or in Fiscal 2003 and does not anticipate pursuing or consummating acquisitions in the near future. During the nine months ended January 31, 2004, the Company recorded a restructuring charge of $1,021 in connection with its consolidation of envelope printing facilities in the New York area. The costs mainly were comprised of future rental payments for a facility the Company vacated in May 2003. During the nine months ended January 31, 2003, the Company reversed into income a $1,242 restructuring charge taken in the three months ended April 30, 2001 that was no longer required since the Company settled the underlying contract dispute and expensed $1,486 in strategic restructuring costs associated with the exploration of other financial, restructuring and strategic alternatives. 13 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) Under the restructuring plan implemented during Fiscal 2003, the Company terminated and provided severance benefits to 37 employees. However, certain severed employees have delayed severance payments. The majority of the workforce reductions were within the production area and administration. The following table sets forth the Company's accrued restructuring costs for the nine months ended January 31, 2004. Facility Severance Other Asset Closure and and Writedowns Consolidation Terminations and Costs Total ------------- ------------ -------------- ------------ Balance at April 30, 2003......................................$ 206 $ 1,845 $ 397 $ 2,448 Additions............................................... 1,021 1,021 Utilizations............................................ (912) (928) (1,840) ---------------- ------------- -------------- ------------ Balance at January 31, 2004....................................$ 315 $ 917 $ 397 $ 1,629 =============== ============= ============== ============ NOTE 11 - GOODWILL AND OTHER INTANGIBLE ASSETS Goodwill consists of the following: Balance at April 30, 2003 ...................................................... $ 109,515 Additions................................................................ 5,891 Disposals................................................................ (38) ------------- Balance at January 31, 2004..................................................... $ 115,368 ============= Intangible assets subject to amortization consist of the following: January 31, April 30, 2004 2003 ---------------------------- Customer lists.................................................................. $ 1,327 $ 1,302 Non-compete agreements.......................................................... 398 398 Other ......................................................................... 664 664 ------------- ------------- 2,389 2,364 Less: Accumulated amortization............................................... (1,108) (1,057) ------------- ------------- Net intangible assets.................................................... $ 1,281 $ 1,307 ============= ============= NOTE 12 - INCOME TAXES During the nine months ended January 31, 2004, the Company's effective income tax rate was greater than the statutory rate due to treating earnings of our Canadian subsidiary as taxable income in the U.S. without the ability to use offsetting foreign tax credits. This treatment resulted from the pledge of the Company's Canadian subsidiary's assets as part of its January 2003 debt restructing. For the nine months ended January 31, 2004 and 2003, the Company's overall effective rate was 63.5% and 34.1%, respectively. 14 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 13 - SEGMENT REPORTING The Company transacts business in the United States, Canada and Puerto Rico. The Company does not allocate corporate overhead by segment in assessing performance. Corporate expenses and overhead included within the operating income of the Company's United States operations totaled $1,609 and $8,076 for the three months ended January 31, 2004 and 2003, respectively, and $2,154 and $11,850 for the nine months ended January 31, 2004 and 2003, respectively. The following table sets forth information as to the Company's operations in its different geographic segments: Three Months Ended Nine Months Ended ---------------------------- ---------------------------- January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------- ------------- ------------- ------------- Revenues: United States............................... $ 112,070 $ 125,465 $ 321,508 $ 363,079 Canada...................................... 39,068 32,989 115,568 99,773 Puerto Rico................................. 2,627 2,406 7,787 7,331 ------------- ------------- ------------- ------------- Total..................................... $ 153,765 $ 160,860 $ 444,863 $ 470,183 ============= ============= ============= ============= Three Months Ended Nine Months Ended ---------------------------- ---------------------------- January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------- ------------- ------------- ------------- Operating Income: United States............................... $ (346) $ (3,777) $ 6,367 $ 5,521 Canada...................................... 3,929 2,967 10,534 8,901 Puerto Rico................................. 126 33 416 159 ------------- ------------- ------------- ------------- Total..................................... $ 3,709 $ (777) $ 17,317 $ 14,581 ============= ============= ============= ============= Identifiable assets (at quarter-end): January 31, April 30, 2004 2003 ------------- ------------- United States....................................................................$ 246,643 $ 260,719 Canada........................................................................... 65,006 65,297 Puerto Rico...................................................................... 3,101 3,225 ------------- ------------- Total..........................................................................$ 314,750 $ 329,241 ============= ============= 15 WORKFLOW MANAGEMENT, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except per share amounts) (Unaudited) NOTE 14 - SALE OF DISCONTINUED OPERATIONS Effective July 31, 2003, the Company completed the divestiture of certain non-core print manufacturing operations. The assets and liabilities of the divested businesses, which had been excluded from the Company's historical operating results and classified as discontinued operations at April 30, 2003 pursuant to SFAS No. 144, were sold to a financial buyer for $5,000 in gross proceeds. After payment of expenses, the transaction generated net cash proceeds of approximately $4,900. The Company used these net proceeds to make certain earn-out payments that were due in May 2003 under purchase agreements for prior acquisitions and to reduce outstanding indebtedness with its senior lenders. With the divestiture, the Company exited the print manufacturing of various types of specialty packaging, folding boxes and vinyl, flexographic and silkscreen labels and signs. Summarized below are the results of discontinued operations for the nine months ended January 31, 2004 and 2003: Nine Months Ended January 31, --------------------------------- 2004 2003 -------------- -------------- Revenue $ 5,677 $ 18,606 Loss from discontinued operations (1,259) (11,148) The major classes of assets and liabilities sold included in the consolidated balance sheet at April 30, 2003 under the captions "Assets of Businesses Held for Sale" and "Liabilities of Businesses Held for Sale" are as follows: April 30, Assets Held for Sale: 2003 ------------ Accounts receivable, net $ 3,880 Inventories 3,662 Prepaid expenses and other current assets 61 Property, plant and equipment, net 616 ------------ $ 8,219 April 30, Liabilities Held for Sale: 2003 ------------ Accounts payable $ 838 Accrued compensation 903 Accrued additional purchase consideration 970 Other accrued liabilities 508 ------------ $ 3,219 Note 15 - COMMITMENTS AND CONTINGENCIES The Company is, from time to time, a party to litigation arising in the normal course of its business. Management believes that none of this litigation will have a material adverse effect on the financial position, results of operations or cash flows of the Company. 16 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations. This Quarterly Report on Form 10-Q contains forward-looking statements that involve risks and uncertainties. When used in this Report, the words "anticipate," "believe," "estimate," "intend," "may," "will," "expect" and similar expressions as they relate to Workflow Management, Inc. (the "Company," "Workflow Management," "we," "us," and "our") or its management are intended to identify such forward-looking statements. The Company's actual results, performance or achievements could differ materially from the results expressed in, or implied by, these forward-looking statements, which are made only as of the date hereof. Introduction We are one of the largest distributors of printed business products in North America and we are also a leading provider of end-to-end business management outsourcing solutions, which include vendor-neutral custom print sourcing, consulting and integrated storage and distribution services, that allow our customers to control all of their print-related costs. We produce and distribute a full range of printed business products and provide related management services to approximately 31,000 customers in North America ranging in size from small businesses to Fortune 100 companies. We provide customers with an integrated set of services and information tools that reduce the costs of procuring, storing, distributing and using printed business products and produce custom business documents, envelopes, direct mail and commercial printing. We employ approximately 2,700 persons and have 87 facilities throughout North America. As used in this Management's Discussion and Analysis of Financial Condition and Results of Operations, "Fiscal 2004", "Fiscal 2003" and "Fiscal 2002" refer to our fiscal years ending April 30, 2004 and ended April 30, 2003 and 2002, respectively. The following discussion should be read in conjunction with the consolidated historical financial statements, including the related notes thereto, appearing elsewhere in this Quarterly Report on Form 10-Q, as well as our audited consolidated financial statements, and notes thereto, included in our Annual Report on Form 10-K for the fiscal year ended April 30, 2003. As previously announced and disclosed, after considering and pursuing strategic and refinancing alternatives to address our bank credit facility obligations, we entered into an Agreement and Plan of Merger on January 30, 2004 ("Merger Agreement") with WF Holdings, Inc. ("WF Holdings"), an entity formed and controlled by Perseus, L.L.C. and The Renaissance Group, LLC, pursuant to which WF Holdings would acquire the Company for $4.87 per share in cash. We will hold a special stockholder meeting to vote on the transaction on March 30, 2004. 17 Consolidated Results of Operations Three Months Ended January 31, 2004 Compared to Three Months Ended January 31, 2003 Revenues. Consolidated revenues decreased 4.4%, from $160.9 million for the three months ended January 31, 2003, to $153.8 million for the three months ended January 31, 2004. The decrease in consolidated revenues was primarily within our distribution, envelope printing and direct mail project management operations as we continue to experience strong competition and the impact of our customers re-evaluating their purchasing programs for direct mail advertising, commercial printing and other related products due to general economic conditions. We also continue to evaluate customer relationships and renegotiate or eliminate unprofitable accounts. International revenues increased 17.8%, from $35.4 million, or 22.0% of consolidated revenues, for the three months ended January 31, 2003, to $41.7 million, or 27.1% of consolidated revenues, for the three months ended January 31, 2004. The increase in international revenues was due to the relative strengthening of the Canadian dollar. In local currency, Canadian dollar revenues decreased 1.1% for the three months ended January 31, 2004 versus the three months ended January 31, 2003. The decline in revenues in Canadian dollars is primarily due to a general softness in the Canadian economy. International revenues consist exclusively of revenues generated in Canada and Puerto Rico. Gross Profit. Gross profit increased 3.1%, from $41.9 million, or 26.1% of revenues, for the three months ended January 31, 2003, to $43.2 million, or 28.1% of revenues, for the three months ended January 31, 2004. The increase in gross profit both as a percentage of revenues and in dollars was primarily due to the write-off of $1.1 million of obsolete inventory during the three months ended January 31, 2003 and the continuing efforts of eliminating unprofitable accounts. Selling, General and Administrative Expenses. Selling, general and administrative expenses increased 9.6%, from $36.1 million, or 22.4% of revenues, for the three months ended January 31, 2003, to $39.5 million, or 25.7% of revenues, for the three months ended January 31, 2004. The increase in selling, general and administrative expenses both as a percentage of revenues and in dollars was primarily due to an increase in our allowance for bad debt of $5.0 million related to accounts receivable owed by a significant customer who filed for bankruptcy in January 2004. Restructuring Costs. During the three months ended January 31, 2003, we expensed $23,000 in strategic restructuring costs associated with the continued exploration of other financial, restructuring and strategic alternatives. Abandoned Software Costs. During the three months ended January 31, 2003, we expensed $2.1 million in previously capitalized costs relating to software that has had its value impaired due to the implementation of our business plan and long-term strategic objectives. Uncollectible Notes Receivable. During the three months ended January 31, 2003, we expensed as uncollectible $681,000 of notes receivable. Severance and Other Employment Costs. During the three months ended January 31, 2003, we expensed $3.8 million in severance and other employment costs relating to the termination of certain executive officers as we implemented our strategic restructuring plan. In addition, we incurred certain employee retention expenses and executive recruiting costs. Interest Expense, net. Interest expense, net of interest income, decreased 13.7%, from $5.5 million for the three months ended January 31, 2003, to $4.7 million for the three months ended January 31, 2004. This decrease in net interest expense during the three months ended January 31, 2004 was due to a decrease in our interest rates under our restructured credit facility and a decrease in the level of debt outstanding during the period. See "Note 2 and Note 6 to the Company's Consolidated Financial Statements" of this Form 10-Q and "Liquidity and Capital Resources" below. (Income) Loss on Ineffective Interest Rate Hedge. On October 16, 2002, our credit facility was amended so that borrowings under the credit facility bore a non-LIBOR based fixed interest rate. Thus, under SFAS No. 133 as amended the Swap became ineffective and could no longer be designated as a cash flow hedge of variable rate debt. During the three months ended January 31, 2004 and the three months ended January 31, 2003, we recorded income of $27,000 and expense of $300,000, respectively, for the subsequent change in the value of the Swap as a component of income. 18 Financing Fees and Other Banking Related Costs. On January 15, 2003, we restructured our senior secured credit facility with our lenders (the "Credit Facility"). During the three months ended January 31, 2003, we expensed $2.1 million in connection with consultants and other professional fees incurred in the negotiation and consummation of the restructured Credit Facility. Additionally, we wrote-off $1.2 million of deferred costs related to our prior credit facility. Abandoned Debt Offering Costs. During the three months ended January 31, 2003 we recorded a gain of $124,000 for the reimbursement of costs which were previously expensed for transaction costs paid in connection with a proposed private placement of senior secured notes (the "Offering"). Due to unfavorable market conditions at the timing of the Offering, we decided not to actively pursue the placement of the senior secured notes. The transaction costs incurred in connection with the Offering were expensed during Fiscal 2003. Other Expense. Other expense increased $40,000 from $5,000 for the three months ended January 31, 2003, to $45,000 for the three months ended January 31, 2004. Other expense primarily represents the net of gains and/or losses on sales of equipment and miscellaneous other income and expense items. Income Taxes. The benefit for income taxes from continuing operations decreased $3.2 million from a $3.6 million tax benefit for the three months ended January 31, 2003, to a $0.4 million tax benefit for the three months ended January 31, 2004, reflecting effective income tax benefit rates of 37.1% and 38.2%, respectively. During the three months ended January 31, 2004, the effective income tax rate was greater than the statutory rate due to treating earnings of our Canadian subsidiary as taxable income in the U.S. without the ability to use offsetting foreign tax credits. This treatment resulted from the pledge of our Canadian subsidiary's assets as part of our January 2003 debt restructuring. During both periods, the effective income tax rates reflect the recording of tax provisions at the federal statutory rate of 35.0%, plus appropriate state and local taxes. Discontinued Operations. During Fiscal 2003, we committed to a plan to dispose of certain non-core businesses. We completed the sale of these non-core businesses effective July 31, 2003 under our long-term business plan and strategic objectives. The net loss from discontinued operations during the three months ended January 31, 2003 was $11.2 million, which includes a write-down of assets of $11.0 million and a loss from operations of $0.2 million. Nine Months Ended January 31, 2004 Compared to Nine Months Ended January 31, 2003 Revenues. Consolidated revenues decreased 5.4%, from $470.2 million for the nine months ended January 31, 2003, to $444.9 million for the nine months ended January 31, 2004. The decrease in consolidated revenues was primarily within our distribution, envelope printing and direct mail project management operations as we continue to experience strong competition and the impact of our customers re-evaluating their purchasing programs for direct mail advertising, commercial printing and other related products due to general economic conditions. We also continue to evaluate customer relationships and renegotiate or eliminate unprofitable accounts. In addition, revenues for the nine months ended January 31, 2003 benefited from bi-annual political mailings. We also believe that our inability to make certain earn-out payments due to financial covenants with our lenders adversely impacted the morale and productivity of some of our most important employees which in turn also negatively impacted revenues during the nine months ended January 31, 2004. International revenues increased 15.2%, from $107.1 million, or 22.8% of consolidated revenues, for the nine months ended January 31, 2003, to $123.4 million, or 27.7% of consolidated revenues, for the nine months ended January 31, 2004. The increase in international revenues was due to the relative strengthening of the Canadian dollar. In local currency, Canadian dollar revenues increased only 0.2% for the nine months ended January 31, 2004 versus the nine months ended January 31, 2003 due to a general softness in the Canadian economy. International revenues consist exclusively of revenues generated in Canada and Puerto Rico. 19 Gross Profit. Gross profit decreased 4.6%, from $128.8 million, or 27.4% of revenues, for the nine months ended January 31, 2003, to $122.9 million, or 27.6% of revenues, for the nine months ended January 31, 2004. The increase in gross profit as a percentage of revenue was due to the write-off of $1.1 million of obsolete inventory during the nine months ended January 31, 2003. Selling, General and Administrative Expenses. Selling, general and administrative expenses decreased 0.5%, from $107.3 million, or 22.8% of revenues, for the nine months ended January 31, 2003, to $106.8 million, or 24.0% of revenues, for the nine months ended January 31, 2004. The increase in selling, general and administrative expenses as a percentage of revenues is primarily due to $5.0 million in accounts receivable owed by a significant customer who filed bankruptcy in January 2004 that we reserved against as a bad debt. Restructuring Costs. During the nine months ended January 31, 2004, the Company incurred $1.0 million in restructuring costs for the consolidation of certain envelope manufacturing facilities in the New York area. The costs are mainly comprised of future rental payments for the vacated facility. During the nine months ended January 31, 2003, net restructuring costs totaled $244,000 as we reversed into income a $1.2 million restructuring charge taken in the three months ended April 30, 2001 that was no longer required since we settled the underlying contract dispute and we expensed $1.4 million in strategic restructuring costs associated with the exploration of other financial, restructuring and strategic alternatives. Abandoned Software Costs. During the nine months ended January 31, 2003, we expensed $2.1 million in previously capitalized costs relating to software that has had its value impaired due to the implementation of our business plan and long-term strategic objectives. Uncollectible Notes Receivable. During the nine months ended January 31, 2003, we expensed as uncollectible $0.7 million of notes receivable. Severance and Other Employment Costs. During the nine months ended January 31, 2004, Thomas B. D'Agostino, Sr., the Chairman of the Board of Directors, resigned from the Board and as Chairman, and released us from any obligation to pay severance or other amounts under his employment agreement with us. As a result, during the nine months ended January 31, 2004, we reversed into income approximately $2.2 million which had previously been recorded as an obligation to Mr. D'Agostino. Interest Expense, net. Interest expense, net of interest income, decreased 11.8%, from $15.2 million for the nine months ended January 31, 2003, to $13.4 million for the nine months ended January 31, 2004. This decrease in net interest expense during the nine months ended January 31, 2004 was due to a decrease in our interest rates under our Credit Facility and a decrease in the level of debt outstanding during the period. See "Note 2 and Note 6 to the Company's Consolidated Financial Statements" of this Form 10-Q and "Liquidity and Capital Resources" below. (Income) Loss on Ineffective Interest Rate Hedge. On July 16, 2002, our former credit facility was amended so that borrowings under the credit facility bore a non-LIBOR based fixed interest rate. Thus, under SFAS No. 133 as amended, the Swap has become ineffective and can no longer be designated as a cash flow hedge of variable rate debt. As such, during the nine months ended January 31, 2003, we wrote off $4.3 million for the fair market value of the ineffective hedge and recorded $1.5 million for the subsequent changes in the value of the Swap as a component of income. During the nine months ended January 31, 2004, we paid $2.9 million representing cash settlement payments on the Swap and have $1.4 million accrued at January 31, 2004. Financing Fees and Other Banking Related Costs. Due to amendments to our Credit Facility during Fiscal 2003 and 2004, during the nine months ended January 31, 2004 and 2003, we expensed $0.7 million and $4.1 million, respectively, in connection with consultants and other professional fees incurred in the negotiation and consummation of our Credit Facility and the write-off of a certain portion of pre-amendment deferred costs relating to our Credit Facility. 20 Abandoned Debt Offering (Gains) Costs. During the nine months ended January 31, 2003, we incurred $1.8 million in transaction costs paid in connection with the Offering. Due to unfavorable market conditions at the timing of the Offering, we decided not to actively pursue the placement of the senior secured notes. The transaction costs incurred in connection with the Offering were expensed during Fiscal 2003. Other Expense. Other expense increased $6,000 from $15,000 during the nine months ended January 31, 2003 to $21,000 during the nine months ended January 31, 2004. Other expense primarily represents the net of gains and/or losses on sales of equipment and miscellaneous other income and expense items. Income Taxes. Provision (benefit) for income taxes increased 125.4% from a $4.2 million tax benefit for the nine months ended January 31, 2003, to a tax provision of $2.0 million for the nine months ended January 31, 2004, reflecting effective income benefit and tax rates of 34.1% and 63.5% respectively. During the nine months ended January 31, 2003, the effective income tax rate was lower due to the tax benefit associated with the restructuring costs, abandoned software costs, uncollectible notes receivable, severance, and other employment costs, loss on ineffective interest rate hedge and financing fees and other banking related costs. During the nine months ended January 31, 2004, the effective income tax rate was greater than the statutory rate due to treating earnings of our Canadian subsidiary as taxable income in the U.S. without the ability to use offsetting foreign tax credits. This treatment resulted from the pledge of our Canadian subsidiary's assets as part of our January 2003 debt restructuring. At January 31, 2004, we have both short-term and long-term deferred tax assets totaling $17.0 million. We evaluate recoverability of deferred tax assets based on estimated future taxable income. To the extent that recovery is deemed not likely, a valuation allowance is recorded. We believe that as of January 31, 2004 realization of its deferred tax assets is more likely than not, and thus no valuation allowance is recorded. During both periods, the effective income tax rates reflect the recording of tax provisions at the federal statutory rate of 35.0%, plus appropriate state and local taxes. Discontinued Operations. During Fiscal 2003, we committed to a plan to dispose of certain non-core businesses. We completed the sale of these non-core businesses effective July 31, 2003 under our long-term business plan and strategic objectives. The net loss from discontinued operations during the nine months ended January 31, 2004 of $1.3 million includes a write-down in assets of $1.0 million and a loss from operations of $0.3 million compared to a write-down in assets of $10.9 million and a loss from operations of $0.2 during the nine months ended January 31, 2003. Liquidity and Capital Resources At January 31, 2004, we had a working capital deficit of $81.5 million, which includes $151.2 million in debt under our existing credit facility, which has been classified as short-term debt. Our capitalization, defined as the sum of long-term debt and stockholders' equity, was approximately $70.2 million at January 31, 2004. We use a centralized approach to cash management and the financing of our operations. As a result, minimal amounts of cash and cash equivalents are typically on hand as any excess cash would be used to pay down our Credit Facility. Cash at January 31, 2004, primarily represented customer collections and in-transit cash sweeps from our subsidiaries at the end of the quarter and cash in Canada that has not been repatriated. Our anticipated capital expenditures budget for the next twelve months is approximately $7.0 million. We anticipate that these capital expenditures primarily will be equipment purchases, leasehold improvements and related costs we expect to incur in connection with the integration of certain operations. During the nine months ended January 31, 2004, net cash provided by operating activities was $22.4 million. Net cash used in investing activities was $4.4 million, which was mainly comprised of $6.5 million used for additional purchase consideration and $3.0 million used for capital expenditures, which was partially offset by $5.0 million in proceeds from the sale of discontinued operations. Net cash used by financing activities was $19.0 million, which was mainly comprised of $13.9 million in net pay-downs on our Credit Facility, $2.9 million in settlement payments for the interest rate swap, $2.0 million in payments of deferred financing costs and $0.4 million in payments of other long-term debt. During the nine months ended January 31, 2003, net cash provided by operating activities was $8.4 million. Net cash used in investing activities was $8.6 million, including $8.5 million used for acquisitions and additional purchase consideration and $4.6 million used for capital expenditures, which were partially offset by $4.5 million received from the collection of notes receivable. Net cash provided by financing activities was $0.9 million, which was mainly comprised of $9.0 million in net borrowings on our prior credit facility and the Credit Facility, which was partially offset by $2.5 million for the cash settlement of the interest rate hedge, $3.7 million in payments of deferred financing costs, $1.8 million in the payment of abandoned debt offering costs and $0.3 million in payments of other long-term debt. 21 We have significant operations in Canada. Net sales from our Canadian operations accounted for approximately 26.0% of our total revenues for the nine months ended January 31, 2004. As a result, we are subject to certain risks inherent in conducting business internationally, including fluctuations in currency exchange rates. Changes in exchange rates may have a significant effect on our business, financial condition and results of operations. The following table illustrates the impact that the strengthening of the Canadian dollar had on our results of operations during the three months and nine months ended January 31, 2004 and 2003: Three Months Ended Nine Months Ended ---------------------------- ---------------------------- January 31, January 31, January 31, January 31, 2004 2003 2004 2003 ------------- ------------- ------------- ------------- Canadian dollars (local currency): Revenues.................................. $ 51.0 $ 51.5 $ 155.8 $ 155.4 Operating income.......................... 5.1 4.6 14.2 13.9 Average exchange rate..................... 0.77 0.64 0.74 0.64 U.S. dollars: Revenues.................................. 39.1 33.0 115.6 99.8 Operating income.......................... 3.9 3.0 10.5 8.9 Effective August 1, 2003 we amended and restructured our Credit Facility with our senior lenders. At April 30, 2003, we had exceeded certain debt covenants with our lenders that limited capital expenditures and the incurrence of restructuring costs. As part of the amended Credit Facility, our senior lenders waived these defaults. As amended, the Credit Facility also modified the calculation of EBITDA for credit facility covenant purposes to exclude the impact of goodwill impairment and the results of discontinued operations and amended certain financial covenants for future periods in a manner consistent with our current business plan and forecasts. Under the terms of the Credit Facility, a $50.0 million term loan is due May 1, 2004 and another term loan and the asset based revolving facility under the Credit Facility are both due August 1, 2004. After considering and pursuing strategic and refinancing alternatives to repay our Credit Facility obligations by their respective due dates, we entered into an Agreement and Plan of Merger on January 30, 2004 ("Merger Agreement") with WF Holdings, Inc. ("WF Holdings"), an entity formed and controlled by Perseus, L.L.C. and The Renaissance Group, LLC, pursuant to which WF Holdings would acquire us for $4.87 per share in cash. We will hold a special stockholder meeting to vote on the transaction on March 30, 2004. Upon closing of the transaction, WF Holdings would cause us to pay and satisfy all of our obligations under the Credit Facility. 22 In connection with the Merger Agreement, we also negotiated an amendment and waiver ("Amendment and Waiver") to the Credit Facility. The Amendment and Waiver provides us with limited interest rate reductions and fee deferrals, which are designed to allow us to more easily satisfy certain closing conditions contained in the Merger Agreement. The Amendment and Waiver also waives our failure to comply with various financial covenant defaults under the Credit Facility as of January 31, 2004. These defaults occured as a result of increasing our allowance for bad debt expense by $5.0 million related to accounts receivable owed by one of our largest customers, KB Toys, Inc. ("KB Toys"), who filed for bankruptcy on January 14, 2004. Under the terms of the Amendment and Waiver, the covenant default waiver and other bank concessions expire if the Merger Agreement is terminated for any reason. As a result, if our stockholders do not approve the proposed transaction and the Merger Agreement is terminated, all deferred fees and interest will become immediately due and we will be in default under the Credit Facility. Any such default will likely have a material adverse effect on our business, relationships with key suppliers and customers, financial condition and results of operations and our lenders upon such default will have the right to exercise all remedies available to them under the Credit Facility, including foreclosure on our assets. The tranches of debt under the Credit Facility consist of: (i) an approximately $100.0 million in availability asset-based revolving credit facility (the "Revolver") which provides access to working capital advanced on a borrowing base formula; (ii) an approximately $13.0 million senior term loan (the "Term Loan A"); and (iii) a $50.0 million senior term loan (the "Term Loan B"). The Revolver and Term Loan A mature on August 1, 2004. Term Loan B matures on May 1, 2004. The Revolver contains advance rates of 85% of our eligible accounts receivable, 50% of our eligible inventories and $10.0 million against our fixed assets. Under the Credit Facility, we have granted our senior lenders warrants to acquire up to 2.4 million shares of our common stock. On December 31, 2003, warrants to acquire 400,000 shares became exercisable at an exercise price of $5.32 per share. Under the terms of the warrants (after giving effect to the Amendment and Waiver), commencing no later than April 30, 2004, additional 400,000 share warrant tranches become exercisable on a monthly basis in the event there remains outstanding indebtedness under the Credit Facility on the date the tranche becomes exercisable. Each 400,000 share warrant tranche would have an exercise price equal to the fair market value of the Company's common stock on the date the tranche becomes exercisable. The outstanding balances (in millions) on the Credit Facility at March 12, 2004 were as follows: Maximum Amount Applicable Availability Outstanding Interest Rate ------------ ------------ ------------- Revolver $ 99.4 $ 89.0 LIBOR + 5% Term Loan A 13.0 13.0 LIBOR + 8% Term Loan B 50.0 50.0 11%, 12%, 13% & 14% for each calendar quarter of 2003 and 14% thereafter ------------- ------------- $ 162.4 $ 152.0 ============= ============= At March 12, 2004, we had $152.0 million outstanding on the Credit Facility and, in addition, $3.4 million in outstanding letters of credit. Our availability under the Credit Facility at March 12, 2004 was $7.0 million after inclusion of letters of credit. The Credit Facility contains a number of affirmative covenants related to our business with which we must comply. These covenants include, but are not limited to, the requirements that (i) we meet certain liquidity tests before making any earn-out payments as a result of our prior acquisitions and (ii) we meet certain leverage ratio, interest coverage ratio, fixed charge ratio, and minimum EBITDA thresholds on an ongoing basis. There can be no assurance that we will be able to satisfy all or any of these covenants. Any failure to satisfy these covenants (or any other covenants) would constitute a default under the Credit Facility. Any such default likely would have a material adverse effect on our business, financial condition and results of operations. 23 In May 2001, we entered into an interest rate swap agreement to manage interest rate risk on the variable rate borrowings under our then existing credit facility. As of January 31, 2004, the swap was recorded at $1.4 million, which represents the amount which we would have paid to settle the swap at that date. The swap expired on March 10, 2004. We historically have grown significantly through acquisitions. However, we began to implement a new strategic business plan in Fiscal 2003. Under our new strategic plan, we have focused on (i) integrating our existing core operations to improve profitability, (ii) divesting non-core operations to pay down debt and (iii) greater focus on profitable accounts even at the expense of lower overall revenue. We did not consummate any acquisitions in Fiscal 2003 or during the nine months ended January 31, 2004 and we do not anticipate pursuing or consummating acquisitions in the near future. Fluctuations in Quarterly Results of Operations Our envelope and commercial print businesses are subject to seasonal influences resulting from the lower demand for consumable printed business products during the summer months which coincides with our fiscal quarter ending in July. Quarterly results also may be materially affected by variations in the prices by us for the products we sell, the mix of products sold and general economic conditions. Therefore, results for any quarter are not necessarily indicative of results that may be achieved for any subsequent fiscal quarter or full fiscal year. Inflation We do not believe that inflation has had a material impact on our results of operations during the nine months ended January 31, 2004 and 2003. Critical Accounting Policies and Judgments Use of Estimates. In preparing our financial statements in conformity with generally accepted accounting principles, we are required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. We evaluate our estimates and judgments on an ongoing basis, including those related to allowance for doubtful accounts, inventory reserves, impairment of property and equipment, impairment of goodwill and intangible assets and realization of deferred tax assets. We base our estimates and judgments on historical experience and on various other factors that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. Revenue Recognition. We recognize revenue for the majority of our products upon shipment to the customer, upon the transfer of title and at the time risk of loss passes to the buyer. Under agreements with certain customers, we may store custom forms for future delivery. In these situations, we typically receive a warehousing fee for the services we provide. In these cases, delivery and billing schedules are agreed upon with the customer and revenue is recognized when manufacturing is complete, title transfers to the customer, the order is invoiced and there is reasonable assurance as to collectibility. Since the majority of products are customized, product returns are not significant. We recognize revenues for warehousing customers' inventory as storage services are provided. We do not charge separate fees for on-line access and ordering of inventory as these services are offered to customers as a convenience. Delivery costs billed to customers are recognized in revenues. Allowance for Doubtful Accounts. We maintain an allowance for doubtful accounts, which is reviewed at least quarterly for estimated losses resulting from the inability of our customers to make required payments. Additional allowances may be necessary in the future if the ability of our customers to pay deteriorates. 24 Inventory Reserves. We maintain a reserve for slow moving or obsolete inventory, which is reviewed at least quarterly, based upon usage and inventory age to determine its adequacy. Physical inventories are taken throughout each fiscal year. Impairment of Property and Equipment. Property and equipment are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. An estimate of undiscounted future cash flows produced by the asset, or the appropriate grouping of assets, is compared with the carrying value to determine whether an impairment exists, pursuant to the provisions of Statement of Financial Accounting Standards No. 144 "Accounting for the Impairment or Disposal of Long-Lived Assets" beginning in fiscal year 2003. Impairment of Goodwill and Intangible Assets. During Fiscal 2002, Statement of Financial Accounting Standards ("SFAS") No. 142, "Goodwill and Other Intangible Assets", was issued. We adopted this new standard and as a result, we ceased to amortize goodwill effective May 1, 2001. In lieu of amortization we performed an initial impairment review of our goodwill and indefinite-lived intangible assets as of the implementation date, following which we concluded that there was no impairment at May 1, 2001. An impairment is recorded when the fair value of a reporting unit is less than the carrying value of the reporting unit's net assets. Fair value of a reporting unit is derived from a combination of discounted future cash flow and comparison to comparable publicly traded companies. We are required to perform an annual impairment review upon the completion of each fiscal year. The results of these annual impairment reviews are highly dependent on management's projection of future results for our reporting units and there can be no assurance that at the time such reviews are completed a material impairment charge will not be recorded. An impairment test was performed at April 30, 2003 at which time an $18.0 million charge was recorded as a component of operating income. Realization of Deferred Tax Assets. A valuation allowance is recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will not be realized. The primary factors we consider are our historical results, earnings potential determined through use of internal projections and the nature of income that can be used to realize the deferred tax asset. Based on our consideration of these factors, we believe it is more likely than not all of our deferred tax assets will be realized. If future results of operations are less than expected future assessments may result in a determination that some or all of the net deferred tax assets are not realizable. New Accounting Pronouncements Employers' Disclosures about Pensions and Other Postretirement Benefits. In December 2003, the FASB issued SFAS No. 132 (revised 2003), "Employers' Disclosures about Pensions and Other Postretirement Benefits," to improve financial statement disclosures for defined benefit plans. This standard requires that companies provide additional disclosures about their plan assets, benefit obligations, cash flows, benefit costs and other relevant information. In addition to extended annual disclosures, we will be required to report the various elements of pensions and other postretirement benefit costs on a quarterly basis. SFAS No. 132 (revised 2003) is effective for fiscal years ending after December 15, 2003, and for quarters beginning after December 15, 2003. Extinguishment of Debt and Accounting for Leases. In April 2002, the FASB issued SFAS No. 145, "Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections," that supercedes previous guidance for the reporting of gains and losses from extinguishment of debt and accounting for leases, among other things. SFAS No. 145 requires that only gains and losses from the extinguishment of debt that meet the requirements for classification as "Extraordinary Items," as prescribed in APB No. 30, should be disclosed as such in the financial statements. Previous guidance required all gains and losses from the extinguishment of debt to be classified as "Extraordinary Items." This portion of SFAS No. 145 is effective for fiscal years beginning after May 15, 2002, with restatement of prior periods required. Implementation of this portion of the standard will result in the reclassification of certain losses on extinguishment of debt previously treated as extraordinary items by Workflow. In addition, SFAS No. 145 amends SFAS No. 13, "Accounting for Leases," as it relates to accounting by a lessee for certain lease modifications. Under SFAS No. 13, if a capital lease is modified in such a way that the change gives rise to a new agreement classified as an operating lease, the assets and obligation are removed, a gain or loss is recognized and the new lease is accounted for as an operating lease. Under SFAS No. 145, capital leases that are modified so the resulting lease agreement is classified as an operating lease are to be accounted for under he sale-leaseback provisions of SFAS No. 98, "Accounting or Leases." These provisions of SFAS No. 145 are effective for transactions occurring after May 15, 2002. 25 SFAS No. 145 will be applied as required. Adoption of SFAS No. 145 is not expected to have a material impact on the Company's results of operations, financial position or cash flows. Accounting for Exit and Disposal Activities. In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" which addresses the recognition, measurement, and reporting of costs associated with exit and disposal activities, including restructuring activities. This statement requires that liabilities for costs associated with an exit or disposal activity not be recognized until the liability is incurred and the fair value can be estimated, except for certain one-time termination benefits. SFAS No. 146 nullifies Emerging Issues Task Force (EITF) 94-3 which permitted recognition of a liability for such costs at the date of a company's commitment to an exit plan. The provisions of SFAS No. 146 are effective, and we have adopted its provisions, for exit and disposal activities initiated after December 31, 2002. The provisions of EITF 94-3 will continue to apply for liabilities previously recorded. Accounting for Consideration Received from a Vendor. In January 2003, the Emerging Issues Task Force issued EITF 02-16, "Accounting by a Customer (Including a Reseller) for Certain Consideration Received from a Vendor, " which states that cash consideration received from a vendor is presumed to be a reduction of the prices of the vendor's products or services and should, therefore, be characterized as a reduction of cost of goods sold when recognized in the statement of operations. That presumption is overcome when the consideration is either a reimbursement of specific, incremental, identifiable costs incurred to the sell the vendor's products, or a payment for assets or services delivered to the vendor. EITF 02-16 is effective, and we have adopted it provisions, for arrangements entered into after December 31, 2002. Guarantor's Accounting for Guarantees. In December 2002, the FASB issued Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others, " which provides for additional disclosures to be made by a guarantor in its interim and annual financial statements about its obligations and requires, under certain circumstances, a guarantor to recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. We have adopted the disclosure requirements for Fiscal 2003 and do not expect the recognition and measurement provisions of Interpretation No. 45 to have an effect on our consolidated financial statements. Factors Affecting the Company's Business After considering and pursuing various strategic and refinancing alternatives to address our credit facility obligations that mature on May 1, 2004 and August 1, 2004, we have entered into a merger agreement with WF Holdings. At the closing of this transaction, WF Holdings would cause us to satisfy and pay all of our credit facility obligations. However, if the merger agreement terminates for any reason, we will be in default under our credit facility. Any such default will likely have a material adverse effect on our business, relationships with key suppliers and customers, financial condition and results of operations and our lenders upon such default will have the right to foreclose on our assets. As discussed above, a $50.0 million term loan under our Credit Facility matures on May 1, 2004 and a second term loan and the asset based revolving portion of the Credit Facility are due August 1, 2004. After considering strategic and refinancing alternatives, we entered into the Merger Agreement with WF Holdings. If this transaction closes, WF Holdings will cause us to pay or satisfy all of our Credit Facility obligations. In connection with the Merger Agreement, we also entered into the Amendment and Waiver with our lenders. As also discussed above, the covenant default waiver and other bank concessions in the Amendment and Waiver expire if the Merger Agreement is terminated for any reason. As a result, if our stockholders do not approve the transaction and the Merger Agreement is terminated, all deferred fees and interest will become immediately due, we will be in default under the Credit Facility and our lenders will have the right to exercise all remedies available to them under the Credit Facility, including foreclosure on our assets. We do not believe that our lenders will agree to further amendments to, or waivers under, our Credit Facility. 26 The obligation of WF Holdings to close the transaction under the Merger Agreement is subject to various closing conditions. There can be no assurance that these closing conditions will be satisfied. If the closing conditions are not satisfied (or waived by WF Holdings), the transaction will not close, the Merger Agreement will be terminated and we will be in default under our Credit Facility. The Merger Agreement contains a number of conditions on the obligation of WF Holdings to close the transaction. The conditions include approval of the transaction by our stockholders, a limitation on our aggregate "net debt" (as defined in the Merger Agreement) at closing, the ability of WF Holdings to obtain necessary financing to complete the transaction and other customary closing conditions. There can be no assurance that these closing conditions will be satisfied. If one or more closing conditions under the Merger Agreement are not satisfied (or waived by WF Holdings), the Merger Agreement will terminate and, under the terms of the Amendment and Waiver, we automatically will be in default under our Credit Facility. We do not believe that our lenders will agree to further amendments to, or waivers under, our Credit Facility. Under the terms of our amended credit facility, we have granted our lenders warrants to acquire up to 2.4 million shares of our common stock. These warrants could have a dilutive effect on our existing stockholders. Under the terms of our Credit Facility, we have granted our senior lenders warrants to acquire up to 2.4 million shares of our common stock, which would represent approximately 15.2% of our outstanding common stock if the warrants were exercised. On December 31, 2003, warrants to acquire 400,000 shares became exercisable at an exercise price of $5.32 per share. Under the terms of the warrants (after giving effect to the Amendment and Waiver), commencing no later than April 30, 2004, additional 400,000 share warrant tranches become exercisable on a monthly basis in the event there remains outstanding indebtedness under the Credit Facility on the date the tranche becomes exercisable. Each 400,000 share warrant tranche would have an exercise price equal to the fair market value of our common stock on the date the tranche becomes exercisable. In order to remain in compliance with our credit facility, in 2003 we breached our obligations to pay earn-outs under numerous purchase agreements for prior acquisitions. These breaches have had, and may continue to have, an adverse impact on our business. The terms of most of our purchase agreements for prior acquisitions require us to pay earn-outs to the former owners of the acquired businesses. In many cases, the earn-out recipients are employed by us and are critical to maintaining good relationships with some of our best customers. Under the terms of an amendment to our Credit Facility that we entered into with our senior lenders in January 2003, we were required to defer or otherwise not pay at least $4.0 million of earn-outs due in May 2003. Recipients of approximately $1.0 million of earn-out payments voluntarily agreed to accept subordinated notes due in 2005 in lieu of receiving a cash earn-out payment in May. However, many earn-out recipients were not willing to accept these notes. As a result, to remain in compliance with our credit facility, we were required to breach our earn-out obligations, or in one case deliver a short-term promissory note, with respect to individuals entitled to approximately $3.0 million in earn-out payments. Under the terms of the amendment to the Credit Facility that we entered into with our lenders on August 1, 2003, we were allowed to make these earn-out payments that were previously required to be deferred. However, we believe that the earn-out breaches have had an adverse effect on the morale and productivity of some of our most important employees and this adverse effect may impact our operations on a long-term basis. 27 Our credit facility subjects us to a number of financial covenants. If our financial results in future periods are not what we anticipate, we likely will breach one or more of these covenants. Any such breaches could have a material adverse impact on our business and financial condition. The terms of our Credit Facility require us to comply with certain financial covenants, including minimum liquidity and minimum EBITDA covenants. As of January 31, 2004, we breached various financial covenants under the Credit Facility as a result of increasing our bad debt expense by $5.0 million related to accounts receivable owed by KB Toys, one of our largest customers. The terms of the Amendment and Waiver, which we entered into in connection with the Merger Agreement, waived these defaults on a short-term basis. In the event that our financial results in future periods are not what we anticipate, then we likely will breach one or more of these covenants. In the event of any such breaches, our lenders would have the right to declare our Credit Facility in default and foreclose on our assets unless we obtain waivers for the breaches. We do not believe that our lenders will provide waivers in the event we breach any covenants in future periods. For additional risk factors, refer to our Annual Report on Form 10-K for the fiscal year ended April 30, 2003. 28 Item 3. Quantitative and Qualitative Disclosures About Market Risk. Our financial instruments include cash, accounts receivable, accounts payable, long-term debt and an interest rate swap. Market risks relating to the Company's operations result primarily from changes in interest rates. Our borrowings under our Credit Facility are primarily dependent upon LIBOR rates. The estimated fair value of long-term debt approximates its carrying value at January 31, 2004. We do not hold or issue derivative financial instruments for trading purposes. On May 3, 2001, we entered into an interest rate swap agreement (the "Swap") with various lending institutions at no cost to us. We exchanged our variable interest rate on $100.0 million in credit facility debt for a fixed 3-month LIBOR of approximately 5.10% plus our interest rate spread under our credit facility. The Swap was entered into to manage interest rate risk on the variable rate borrowings under our revolving credit portion of our debt. The Swap's effective date was August 1, 2001 and terminated on March 10, 2004. Item 4. Controls and Procedures (a) Within the 90-day period prior to the date of this report, the Company carried out an evaluation, under the supervision and with the participation of the Company's management, including the Company's interim Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures pursuant to Rule 13a-15(e) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). Based upon the evaluation, the interim Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures are effective in timely alerting them to material information relating to the Company (including its consolidated subsidiaries) required to be included in the Company's Exchange Act filings. (b) There have been no significant changes in the Company's internal controls or in other factors which could significantly affect its internal controls subsequent to the date the Company carried out its evaluation. 29 PART II - OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits **31.1 Section 302 Certification - Interim Chief Executive Officer **31.2 Section 302 Certification - Chief Financial Officer **32.1 Section 906 Certification - Interim Chief Executive Officer **32.2 Section 906 Certification - Chief Financial Officer ** Filed herewith. (b) Reports on Form 8-K: none 30 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. WORKFLOW MANAGEMENT, INC. March 16, 2004 By: /s/ Gerald F. Mahoney ------------------------------ ---------------------- Date Gerald F. Mahoney Interim President and Chief Executive Officer (Principal Executive Officer) March 16, 2004 By: /s/ Michael L. Schmickle ------------------------------- -------------------------------- Date Michael L. Schmickle Executive Vice President, Chief Financial Officer, Secretary and Treasurer (Principal Financial Officer and Principal Accounting Officer) 31