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Articles published by Verint

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Olympic Gold Medalist Katie Ledecky Announced as Keynote Speaker at Verint’s Engage 2025 Conference
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New Study Reveals 2025 as the Year AI-Powered CX Delivers Real-World Value
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Verint Genie Bot Delivers Millions of Dollars in Business Value
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Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews
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Top Insurance Company Invests $13 Million with Verint CX Automation to Create Breakthrough Gains in Workforce Capacity
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Verint Charts the Future of CX Automation at Upcoming Conference
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Verint Announces New and Unique CX/EX Scoring Bot
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Verint Customers Honored for CX and EX Automation Success at the 2024 EMEA Inspire Awards
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Travel Services Company Deploys Verint AI-Powered Self-Service, Driving $10 Million Annual Savings
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Top Telecommunications Company Reports $10.5 Million Annual Savings from Verint AI-Powered Voice Self-Service
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Leading Bank Awards Verint $11 Million Contract for AI-Powered Agent Copilot Bot
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Verint Named a Market Leader for ‘Contact Center Advanced’ by ISG Research
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Verint Earns Great Place To Work® Certification for Second Consecutive Year
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Verint Named Market Leader in Frost & Sullivan Customer Experience Report
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Global Telecommunications Company Increases NPS Score by 14 Points with Verint AI-Powered Bots
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Verint Expands Contact Center Business Analytics Suite with Verint Genie Bot
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Verint Agent Copilot Bots Can Double Agent Capacity in the Contact Center
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Verint Knowledge Automation Bot Increases Agent Capacity and Elevates CX
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Verint Celebrates Winners of 2024 Engage Global Customer Awards
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Verint Recognized as a Leading Vendor in the 2024 CRM Industry Leader Awards
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Verint AI-Powered Bots Drive Upsell and Revenue Opportunities in Contact Centers
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Verint Recognized as a Knowledge Management Category Leader
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ISG Research Report Identifies Verint as a Category Leader in Customer Experience Management
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Prominent Industry Analysts Presenting at Verint Engage 2024 Customer Engagement Conference
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Leading Healthcare Provider Expands Use of the Verint Interaction Wrap Up Bot from 300 to 30,000 Contact Center Agents
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BPO Fights Self-Service Fraud with Verint Call Risk Scoring Bot
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Leading Bank Reports Major CX Improvement Driven by Verint AI-powered Bots
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Leading Insurer Awards Verint $4.5 Million Contract to Deploy AI-Powered Bots
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Verint Data Insights Bot Empowers Business Users Across Major Brands
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Leading Rental Car Company Purchases Verint TimeFlex Bot to Reduce Contact Center Workforce Attrition
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