Nook Shipments Pushed Back Again? Nearly Impossible To Cancel Orders?

We just got a troubling tip from a concerned Nook buyer. I say buyer because he still hasn't received his Nook. He ordered the Barnes & Noble ebook reader on November 12 and the device was originally supposed to ship on November 30th. But you may recall that date was pushed back to December 11th Frustrated by the delay, he successfully completed the cancellation process on BN.com only to get an email several hours later that stated his order cannot be canceled because it "has entered the shipping process" even though according to B&N's own website, the Nook will not ship for another three days. Now that's some bull.