Only a select few receive this distinguished award given by the mystery shopper service, StellaService
PRLog - Jun 18, 2013 - SIMI VALLEY, Calif. -- Repeat Possessions, LLC’S CUSTOMER SERVICE RATED “EXCELLENT” BY THIRD-PARTY RATINGS FIRM STELLASERVICE
Tapping data collected from a thorough evaluation, STELLAService Repeat Possessions provides a level of service achieved by less than half of thousands of retailers evaluated
STELLAService, an independent company that rates the customer service performance of online businesses, recently recognized Repeat Possessions as having outstanding customer service.
STELLAService leverages a nationwide network of mystery shoppers, using the most robust evaluation methodology ever assembled for online customer service, to stress test hundreds of different elements of the online customer service experience.
Repeat Possessions, an outstanding women's fashion web site was awarded a rating of STELLAService EXCELLENT, which is achieved by less than half of thousands of online businesses evaluated by the company.
Online businesses with ELITE or EXCELLENT ratings are eligible to display the STELLAService seal on their sites. This seal is the only trustmark on the Web that objectively and credibly communicates to shoppers that a business is truly dedicated to providing great customer service.
About STELLAService
STELLAService is dedicated to customer service – helping consumers find it and helping businesses achieve it. STELLAService is the first and only independent provider of customer service ratings for online retailers. The company leverages a nationwide network of full-time mystery shoppers to evaluate each site undercover, ensuring findings that are unbiased and true to the shopping experience. Based in New York City, the company operates a syndicated data platform called STELLA Metrics for monitoring and benchmarking customer service performance across hundreds of metrics. In addition, the company publishes reports and other research – such as Happy Customer - to help companies worldwide improve their service operations. Visit http://stellaservice.com/ for more. Follow STELLAService on Twitter @STELLAService
About Repeat Possessions
Repeat Possessions launched their online web site dedicated to women and teen fashions. Their huge array of colorful camisoles, tank tops and T-Party yoga pants have brought shoppers back over and over again, thus making the shoppers "Repeat" customers. Many outfits solve the size dilemma by offering one size fits most.
Media Contact:
support@repeatpossessions.com
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Repeat Possession receives an EXCELLENT rating by StellaServices
June 18, 2013 at 14:22 PM EDT