Genesys Systems Renews a 3 Year Contract with ViewCentral LMS for Customer and Partner Training Management

Rainmaker Systems, Inc., DBA ViewCentral (OTC Pink: VCTL), a leading provider of external, for-profit, web-based learning management solutions, reports that Genesys Systems has renewed its contract for the ViewCentral learning management system (LMS) to help manage its global customer and partner training program.

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. Genesys helps brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted to orchestrate more than 100 million digital and voice interactions each day by over 4,500 customers located in 80 countries.

“We have been using the ViewCentral Learning Management System since 2003 for our customer and partner training needs. We still find tremendous value in the platform due to its strong focus on external training, allowing us to better manage our global training business. Its ability to create custom portals on the fly and manage training units is unparalleled in the LMS marketplace,” said Marc Sodano, Vice President of Genesys University.

"We are very proud to have a client such as Genesys using our platform for this length of time. They have been a great company to work with and we look forward to supporting them with their training needs in the coming years,” said Terry Lydon, Chief Executive Officer of Rainmaker Systems. “ViewCentral allows companies like Genesys to run a global training business much more effectively, with support for languages, currencies, payment methods and taxation,” added Mr. Lydon.

For more information on ViewCentral, please visit www.viewcentral.com.

About ViewCentral

ViewCentral is a learning management solution provider to organizations of all sizes across the technology, financial services, biosciences, human resources, and consulting industries, among others. ViewCentral’s Learning Management System allows organizations to monetize and facilitate the delivery of training and certification programs, enabling them to capture both incremental and recurring revenue. ViewCentral is headquartered in Campbell, Calif. For more information, please visit www.viewcentral.com.

ViewCentral trades in the U.S. on the OCT Pink marketplace under the symbol “VCTL”.

Safe Harbor Statement

This press release contains forward-looking statements regarding future events. These forward-looking statements are based on information available to Rainmaker Systems dba ViewCentral as of this date and we assume no obligation to update any such forward-looking statements. These statements are not guarantees of future performance, and actual results could differ materially from current expectations. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are our ability to raise additional capital to meet our operating requirements, our ability to maintain compliance with our debt covenants, our ability to reduce our losses and achieve profitability, our client concentration, as we depend on a small number of clients for a significant percentage of our revenue, the possibility of the discontinuation and/or realignment of some client relationships, general market conditions, the high degree of uncertainty and our limited visibility due to economic conditions, our ability to execute our business strategy, the effectiveness of our sales team and approach, our ability to target, analyze and forecast the revenue to be derived from a client and the costs associated with providing services to that client, the date during the course of a calendar year that a new client is acquired, the length of the integration cycle for new clients and the timing of revenues and costs associated therewith, our ability to manage growth, potential competition in the marketplace, our ability to retain and attract employees, market acceptance of our solutions and pricing options, our ability to maintain our existing software technology and to deploy new technology, our ability to sign new clients and control expenses, the financial condition of our clients' businesses, the protection of our intellectual property and other factors detailed in the Company's filings with the Securities and Exchange Commission ("SEC"), including our filings on Forms 10-K and 10-Q.