Incisive Edge Client Vizolution Wins the Customer Satisfaction Innovation Award

The marketing agency is proud to partner with companies such as Vizolution to bring innovative new products to the market, reports

London - June 3, 2018 /MarketersMedia/

Incisive Edge, a marketing agency for tech companies, proudly announces their client Vizolution, in partnership with O2 has been honored with the 'Customer Satisfaction Innovation Award' at the UK Customer Satisfaction Awards. Organised by the Institute of Customer Service, a leading source of consumer insights in the UK, the awards showcase organisations who have excelled within the field of customer service

Vizolution is dedicated to creating seamless customer journeys and the award recognised the vScreen project for O2's upgrades and retention journey, which was achieved through a partnership between O2, Vizolution and Capita. The project was successful across all targets, including improving compliance by 47%, increasing customer satisfaction by 25% and reducing the drop off rate by 31%. Incisive Edge is proud to be able to share this information with individuals across the globe.

CEO Bill Safran said "Improving the experience of O2's customers, while simultaneously delivering value to them, are the key benefits of our solution. To have won the Customer Satisfaction Innovation award alongside O2 is testament to what has been achieved through the vScreen project"."

The marketing agency for tech startups understands companies don't all require the same services. The help needed depends in large part on where the company currently is and where it wishes to go. Services offered include inbound marketing, account based marketing, marketing automation, content generation, strategic planning, and customer experience. Startup founders find they can take advantage of bespoke marketing programmes that contain the right mix of ingredients. Only those elements necessary to meet the requirements of the organization and its specific success metrics will be included in this programme.

"Whether a company needs assistance to develop a marketing plan or simply struggles to implement one already in place, we can be of help," Julia Payne, managing director and chief strategist for Incisive Edge, reports.

"Why spend money on services that aren't needed when the funds can be better used elsewhere? Sadly, many marketing agencies expect clients to buy a one-size-fits-all package as it makes the agency's job easier. That is never the case when an organization chooses to work with us. We recognize each client is different and create a programme that meets the client's needs as opposed to ours," Payne continues. "Contact our inbound marketing agency today as we love to share our experience with clients. Together, we can review your goals and challenges before making strategic recommendations. This consultation is free, so don't delay any longer. We are here to help you grow."

Contact Info:
Name: Julia Payne
Organization: Incisive Edge [solutions] Limited
Address: Thomas House, 84 Eccleston Square, London SW1V 1PX
Phone: +44 800 8600 512

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Source: MarketersMedia

Release ID: 355085

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