The Role of Bots in Financial Services, 2018 Report - ResearchAndMarkets.com

The "The Role of Bots in Financial Services, 2018" report has been added to ResearchAndMarkets.com's offering.

The objective of this study is to understand the scope of applications of bots in the financial services industry globally, the various outcomes, and their impact on the industry. Bots have revolutionized the way companies can engage with their customers. The range of functions where bots can be deployed is encouraging many companies to experiment and explore the various options. This study delves deeper into the ecosystem, and discusses technologies that empower bots, global market trends and growth opportunities.

This report will provide:

• An introduction to Bots
• Technology trends, and their impact on the industry
• Role of bots in the financial services industry
• Drivers and restraints
• Growth opportunities
• The report also includes company profiles of some market participants, examples of bots, and recent development, such as investments and collaborations in the industry.

Key Issues Addressed

• What are the challenges to traditional banking system that are met by bots?
• What technologies are impacting the bot industry?
• What are the different areas where bots can impact the financial services industry?
• What are the drivers and restraints?
• What are the key growth opportunities?

Key Topics Covered:

1. EXECUTIVE SUMMARY

• Key Findings

2. UNDERSTANDING BOTS

• Definition and Applications
• Research Focus
• Implementation and Impact
• Different Outcomes
• Ecosystem

3. TECHNOLOGIES POWERING BOTS

• Overview
• Machine Learning
• Artificial Intelligence
• Blockchain

4. BOTS IN FINANCIAL SERVICES

• Wide Range of Applications Across Functions
• Tackling Financial Crimes
• Enhancing Customer Experience
• Improving Process Efficiency
• Improving Operational Efficiency
• Enhancing Service Capabilities

5. MARKET TRENDS

• Regional Overview
• Investments Indicate Global Interest and Rapid Growth
• Collaborations and Partnerships
• Multiple Risks Impact Pace of Growth

6. DRIVERS AND RESTRAINTS

• Market Drivers
• Drivers Explained
• Market Restraints
• Restraints Explained

7. COMPANY PROFILES

• Avaamo
• Kore.ai
• LivePerson
• Nuance
• Senseforth

8. GROWTH OPPORTUNITIES AND COMPANIES TO ACTION

• Growth Opportunity 1 - Predesigned Vertical-Specific Bots
• Growth Opportunity 2 - Strong Ecosystem
• Growth Opportunity 3 - Conversational AI
• Strategic Imperatives for Bot Providers

9. THE LAST WORD

• 3 Big Predictions
• Legal Disclaimer

10. APPENDIX

For more information about this report visit https://www.researchandmarkets.com/research/wr4qm3/the_role_of_bots?w=4

View source version on businesswire.com: https://www.businesswire.com/news/home/20190124005294/en/