Customer Communication Management (CCM) Market: Increasing Demand for on-Demand and Interactive Solutions to Boost Growth

Albany, NY -- (SBWIRE) -- 03/21/2019 -- The U.S. over the years has remained one of the early adopters of the latest technologies. On account of this, the demand for customized communication solutions is considerably high, rendering the U.S. customer communication management (CCM) market highly competitive. As the existing retailers enjoy a strong presence, the market doesn’t provide much scope for the entry of new players, finds Transparency Market Research (TMR) in a new study. In addition, the market is reeling under the availability of substitutes, which makes sustenance of market share difficult key players.