Upswing Partners with University of Houston-Victoria to Increase Student Success Rates

– Upswing’s Customized Integrated Student Services Platform Engages and Connects with University’s Nontraditional Students –

(PRUnderground) October 9th, 2019

AUSTIN, Texas – Oct. 9, 2019 – Upswing, an education technology startup, is partnering with the University of Houston-Victoria, a Hispanic-Serving Institution with 38% of students identifying as Hispanic/Latino, to connect the university’s students with campus support resources to increase student success rates.

As UHV’s education partner, Upswing will create an integrated student services platform to help the university support and retain students, including online, remote commuters, nontraditional, and first-generation.

Upswing focuses on increasing student achievement for diverse populations, especially in rural communities, by scaling student services, supporting 24/7 online tutoring, and optimizing student engagement with an SMS-based virtual assistant.

“We believe Upswing offers an accessible, easy-to-use interface that will allow students to access academic resources more easily and conveniently,” says Eric Camarillo, UHV academic support manager. “Its multimodal nature and its 24/7 platform are ideal for the student body at UHV.” 

Ana Virtual Assistant Increases Student Success
The university’s students will benefit from Upswing’s SMS-based virtual assistant, Ana.

Ana answers students’ questions, sends reminders about important dates, schedules sessions, routes students to vital on-campus resources, and acts as a mass communication tool to reach students on their phones.

It mimics the experience of a personal advisor through automated nudging sequences, two-way conversational interactions, and sentimental analyses.

Students are using Ana for getting help with tools and resources they didn’t know their institutions provide and are using them regularly.

University administrators can access an easy-to-use dashboard that aggregates and summarizes usage data to track student performance (even creating alerts or reminders), giving them in-depth knowledge to make informed decisions around student success and retention.

“We’re thrilled to be working with the University of Houston-Victoria, a distinguished Hispanic-Serving Institution, to increase the ways the university engages and supports its nontraditional students,” says Melvin Hines, co-founder, and CEO of Upswing. “It’s crucial to help nontraditional students succeed and cross the finish line but even more critical to help students of all backgrounds achieve success and earn their degrees.”

Upswing Tutoring Boosts UHV’s Online Student Achievement
Upswing’s solution for UHV also includes a user-friendly, 24/7 tutoring platform easily accessible to students with the look and feel of social media platforms to help increase usage.

Through the integrated services platform, students can connect with both Upswing tutors and university tutors and receive session feedback and analyses.

Upswing’s tutoring platform ensures that UHV’s students have the flexibility to schedule tutoring remotely around their schedules while improving the reach of the university’s student support services.

Upswing has a sustained impact on student grades and significantly improves the GPAs of challenged or disadvantaged students, such as first-year, or first-time-in-college students.

Learn how Upswing can enhance your college’s student services at

Use the ROI Calculator to see how much Upswing can save your school at

About Upswing

Upswing is an Austin, Texas-based educational technology startup removing the barriers to degree equality. Learn more about Upswing at


About Upswing

Upswing is an Austin, Texas-based educational technology startup removing the barriers to degree equality. Learn more about Upswing at

Press Contact
Name: Renee Hewitt
Phone: 917.965.8712

Original Press Release.

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