Strengthening leadership for operational excellence and enterprise growth

SWIVEL®, a subsidiary of SWBC and leading fintech company specializing in integrated solutions, announced today that financial services and software industry veteran, Jenna Cantwell, has been named as its Chief Operating Officer.

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Jenna Cantwell, Chief Operating Officer-SWIVEL

Cantwell brings proven expertise in operations, payments, risk, and compliance to her new role at SWIVEL. At Meta, she most recently led systems and tooling for Integrity, Legal, and Compliance Operations, and previously oversaw Global Payment Operations. Prior to Meta, Cantwell served as Director of Risk Management at USAA, where she managed second-line programs for Reputation Risk, Incentive Compensation, and Stress Testing.

“Jenna is a proven executive who has successfully led large cross-functional and international teams, making her uniquely qualified for her new role as SWIVEL COO,” said Amanda Crocker, President of SWIVEL. “She joins us at an exciting time in our organization’s history, and we look forward to working closely with her to help guide our continued vision for growth.”

Additionally, Cantwell is a member of ImpactSA and a former board member for the San Antonio-based nonprofit, Girls on the Run, Bexar County. Cantwell holds a Bachelor of Arts in Political Science with a minor in German from Trinity University, a master’s degree in Natural Resources Development from Texas A&M University, an MBA in Finance from Louisiana State University at Shreveport, as well as an Associate of Risk Management from The Institutes.

Recently named a Finovate Awards 2025 finalist in the category for “Best Enterprise Payments Solution,” SWIVEL empowers financial institutions, businesses, and schools to deliver seamless, secure, and modern payment experiences across every channel. From online and mobile to in-person and point-of-sale systems, SWIVEL's payment solutions are purpose-built for the unique needs of the communities we serve. Designed for easy deployment and minimal overhead, SWIVEL integrates directly into digital banking environments and student information systems, enabling our clients and communities to meet their customers and members where they are, with the flexibility and control they need.

About SWIVEL

SWIVEL^®, an SWBC company, offers an integrated platform that simplifies the use of Apple Pay^®, Debit, Credit, and ACH for payments. The platform serves over 2,000 clients, including financial institutions, K-12 education institutions, and the software companies that support them. SWIVEL integrates with existing systems to manage payments, streamline operations, and provide user engagement tools. With tailored risk management controls for each transaction, SWIVEL helps businesses maintain compliance and improve payment processes. The company is a wholly owned subsidiary of SWBC, headquartered in San Antonio, Texas. Find more information at www.getswivel.io.

Apple Pay®, VISA®, and Mastercard® are registered trademarks.

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Jenna is a proven executive who has successfully led large cross-functional and international teams, making her uniquely qualified for her new role as SWIVEL COO.