Bowral, NSW - LotusMagic is a new up-and-comer making waves in the toy industry. The LotusMagic store has been honoured with the prestigious 2024 Quality Business Award, marking a significant achievement in the first twelve months since opening its doors.
This accolade recognises the store's dedication to providing innovative, highquality toys that inspire, engage and whose softness rivals any on the market. The Quality Business Award is a prestigious honour reflecting LotusMagic's commitment to delivering superior products and service.
The award celebrates excellence in toy design, creativity, and overall contribution to the industry. LotusMagic's Bowral store stood out among numerous contenders for its exceptional range of products, customer service, and commitment to fostering a heart-centred approach to everything they do.
As they continue to expand their offerings, with nine new toys destined to reach their stores before Christmas, they remain dedicated to creating memorable and enriching experiences for people of all ages. Their growing collection is showcased not only in the popular location of Bowral, NSW but also in Westfield Belconnen in the ACT as they begin to expand their reach across Australia. Both stores include the original LotusMagic Animals—a range of super soft, toys aimed at promoting Growth, Empowerment, and Connection. LotusMagic's unique, holistic approach to toy design utilises the power of storytelling enabling an inner resilience to blossom.
They are so much more than a toy as the owner and designer Sharon McDuff explains, "The toys are layered with a purpose far beyond a soft lovable animal. They become a tool for Connection and Empowerment in a world where these qualities are diminishing. People of all ages are purchasing them and coming back to buy more or to let me know how amazing they have been. The feedback has been humbling."
Customers of LotusMagic have consistently praised their exceptional products and service. One customer shared, "What a great experience ordering online! Shipping was super-fast and the order was packed with care."
Other satisfied customers noted:
“These beautiful toy animals have created such a special place in my children's hearts.”
“The toys are 10/10 and so adorable. I bought Rhudi for my grandfather with dementia... Definitely Gifts from the heart!!”
“Only toy my daughter wants when there's a storm.”
"Great quality plush toys and well done, beautiful story behind each one too. Our kids love them."
The welcoming atmosphere also received accolades, described as, "Smells like home. Staff are awesome," and an "amazing experience and the environment is so welcoming and warm."
In addition to their toys, LotusMagic offers a variety of other products including collectible figurines from DeRosa, Jim Shore, Romero Britto, English Ladies and the evocative sculptures of Matt Buckley. They also stock Australian-made soaps and candles plus a cross-cultural Indigenous range of products.
LotusMagic is also known for its community engagement and ethical sourcing. As a member of the Ethical Toy Program, they are committed to sourcing their products from reputable supply chains, being proactive and mindful in nurturing the planet and upholding social justice.
They are also committed to supporting grassroots charities and promoting positive values through their products. As Sharon explains, "The reason we exist is because we want to create lasting change in the world and how better to do this than supporting charities that are getting kids off the street, connecting them to community and keeping them alive. We believe businesses can go a long way in helping children and families create a brighter future. That’s why a proportion of our profits from every LotusMagic toy goes to supporting grassroots charities like BackTrack, Destiny Rescue and Women's Legal Services.”
The Quality Business Awards honour businesses that reach an average quality score of 95% or higher over the previous year. To be considered for this award the business must have great customer reviews from more than three platforms. Finally, these businesses must operate with integrity and regularly give back to the community. The award acknowledges LotusMagic’s true dedication to providing quality products, exceptional customer service and community support.
For more information on LotusMagic please visit - https://lotusmagic.com/
Information on Quality Business Awards Australia - https://qualitybusinessawards.com.au/
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Website: https://lotusmagic.com/