Research and Markets: Global BPO Market in Manufacturing Outlook 2018 with Capgemini, Infosys, Wipro & HCL Technologies Dominating

Research and Markets (http://www.researchandmarkets.com/research/nqxp8w/global_bpo_market) has announced the addition of the "Global BPO Market in Manufacturing Segment 2014-2018" report to their offering.

One of the emerging trends in the market is the increase in the role of cloud-based outsourcing among manufacturing companies. Many clients are adopting this technology because they get instant access to applications they need and there are other associated advantages such as cost reduction, reliability, scalability, and agility.

According to the report, one of the major factors driving the growth in this market is the cost-effectiveness of outsourcing certain capital- and labor-intensive operations. Firms are increasingly outsourcing back-office functions that require more infrastructure, capital investment, and HR.

Further, the report states that one of the most important of these is the high attrition rate. BPO jobs are mainly taken up on a temporary or part-time basis, so the employee turnover rate is very high in this market. The time and money spent on employee training is lost by BPO companies because of this high attrition rate.

The Global BPO market of Manufacturing Segment can be segmented into three divisions:

  • HR Outsourcing
  • F&A Outsourcing
  • CRM Outsourcing

Key Vendors

  • Capgemini
  • Infosys
  • Wipro
  • HCL Technologies

Key Topics Covered:

  1. Executive Summary
  2. List of Abbreviations
  3. Scope of the Report
  4. Market Research Methodology
  5. Introduction
  6. Market Landscape
  7. Five Forces Analysis
  8. Market Segmentation by Application
  9. Geographical Segmentation
  10. Buying Criteria
  11. Market Growth Drivers
  12. Drivers and their Impact
  13. Market Challenges
  14. Impact of Drivers and Challenges
  15. Market Trends
  16. Trends and their Impact
  17. Vendor Landscape
  18. Key Vendor Analysis
  19. Other Reports in this Series

For more information visit http://www.researchandmarkets.com/research/nqxp8w/global_bpo_market

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Research and Markets
Laura Wood, Senior Manager
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Sector: Manufacturing and Industry

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