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Suralink Honored with International Awards for Customer Excellence

By: Suralink via Business Wire
April 10, 2025 at 08:00 AM EDT

Suralink takes home Gold TITAN Business Award and Silver Globee® Award

Suralink, the leading client collaboration platform for professional services firms, today announced it is earning continued acclaim for providing unparalleled guidance and support to its growing customer base.

For the second time in a row, Suralink has earned a Gold TITAN Award for Customer Service Team of the Year, recognized for consistently delivering exceptional customer support with high satisfaction ratings. This year, more than 5,000 entries from across 60 countries were submitted for this prestigious recognition.

The TITAN Business Awards was established to spotlight the achievements of entrepreneurs, SMEs, and large organizations on the international stage. All participants, regardless of size, compete equally, with the Awards celebrating those who drive their industries forward through insight, ingenuity, and impact.

Suralink also received a Silver Globee® Award for Customer Excellence for driving innovation, delivering exceptional customer experiences, and setting new benchmarks in business success.

The Globee® Awards recognize and celebrate excellence, innovation, and leadership across industries. Through a peer-to-peer evaluation process by industry experts, business owners, and professionals, it honors individuals and organizations worldwide for achievements that shape the future of business and society.

“These awards are validation of Suralink's ongoing commitment to our customers and our mission to champion those who safeguard trust in companies and communities," said Ryan Smith, Vice President of Customer Success and Support at Suralink. "Our world-class support team plays a critical role in this by living our company value of being customer-obsessed and by having a relentless focus on creating a seamless collaboration experience between our customers and their clients."

Serving more than 1,200 firms worldwide, including 60% of the top 200 accounting firms, Suralink provides a cloud-native solution to optimize client engagements by enhancing collaboration, streamlining manual processes, and managing client documents and requests at scale.

To learn more about Suralink, visit suralink.com.

About Suralink

Suralink provides professional services firms with a single, secure platform to collaborate with clients, exchange documents at scale, and track the progress of engagements. With enterprise-grade security and an easy-to-use interface, Suralink's award-winning client interaction portal helps firms increase efficiency and improve their relationships with their clients.

Suralink's open platform is leveraged by more than 800,000 users worldwide.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250410828006/en/

"Our world-class support team plays a critical role in this by living our company value of being customer-obsessed and by having a relentless focus on creating a seamless collaboration experience between our customers and their clients."

Contacts

Contact Information

Meghan Mitton

VP, Marketing

meghan.mitton@suralink.com

801-203-0002

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