ST. LOUIS, Nov. 17, 2014 /PRNewswire/ -- Amdocs (NASDAQ: DOX), the leading provider of customer experience solutions, announced today that it has been named the leading vendor in the global convergent charging solutions market in two separate reports by analyst firm, Infonetics Research. In the Infonetics Vendor Scorecard1 Report, which identifies the strongest vendors in the domain across a broad set of criteria, including market share momentum, financials and product roadmap - Amdocs ranked highest. In a second Infonetics report2, which polled decision makers at 26 service providers worldwide, Amdocs was named top convergent charging vendor by the highest percentage of respondents.
"The larger the service provider and the more lines of business it has, the more charging silos it needs to interoperate, making it almost impossible to launch revenue-generating, bundled offers ," said Shira Levine, Directing Analyst, Service Enablement and Subscriber Intelligence at Infonetics Research. "As a result, we are seeing a growing number of service providers running up against the limits of their existing systems and replacing them with robust convergent charging systems that enable them to deploy convergent charging capabilities with minimal risk and rollout time, a trend that Amdocs has been able to capitalize on as it solidifies its position in this highly competitive market."
Infonetics' research finds that reducing time to market for new services and better monetization of data services top the list of business factors driving convergent charging investments. Most notable is the heightened recognition of the criticality of integrated policy management as the enabler for this. Eighty-eight percent of respondents stated that their convergent charging systems are, or will be, integrated with policy management, up from just 59 percent in last year's survey.
"Amdocs has lead innovation in the billing and charging domain for over 30 years," said Rebecca Prudhomme, Amdocs vice president of product and solutions marketing. "Our Omni Convergent Charging solution integrates policy control with real-time charging to enable service providers to launch and monetize advanced data services quickly and offer any type of service convergence, whether across payment methods, lines of business or networks. We were also the first in the industry to demonstrate virtualized, real-time charging, and are spearheading industry IN systems replacement as service providers look to deploy convergent charging capabilities that can allow them to retire these prepaid only systems no longer capable to support market expectations."
1 Infonetics Research report: "Convergent Charging Vendor Scorecard", published August 12, 2014
2 Infonetics Research report: "Convergent charging strategies and vendor leadership: global service provider survey", published July 29, 2014
Supporting Resources
- Explore Amdocs' convergent charging solutions
- Read about recent Amdocs wins in the convergent charging space, including wins at Sprint (U.S.), Telkom SA (South Africa) and FET (Taiwan)
- Keep up with Amdocs news by visiting the company's website
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About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
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For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our quarterly 6-K forms furnished on February 11, May 15 and August 18, 2014.
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