LINCOLNWOOD, Ill., Feb. 23 /PRNewswire/ -- The attached letter was sent to the Chairman of APAC by Howard Friedman on behalf of Ronald L. Chez, a Chicago investor.

    February 23, 2009

    APAC Board of Directors
    c/o Ted Schwartz
    Chairman of the Board
    APAC Customer Services, Inc.
    Bannockburn Lake Office Plaza 1
    2333 Waukegan Road, Suite 100
    Bannockburn, IL  60015

    Dear Ted:

As a shareholder of APAC (in excess of 8% of APAC shares), it was certainly a pleasure to participate in the recent conference call with respect to APAC's Fourth Quarter. As you know, the results achieved by Mr. Marrow and his team significantly exceeded expectations. First Analysis, the only sell side broker which follows APAC, raised its price target to $3.00 per share, and it would have been difficult for the analyst to be much more enthusiastic about the performance and prospects for APAC.

It is obvious that the Special Committee of the Board of Directors should not be spending any of the Company's (shareholder's) money with lawyers and investment bankers with respect to Mr. Schwartz's offer. If you listened to the call, you must realize that your shareholders strongly support the position that APAC should be "left alone" so that it may achieve (without interference or distraction) the kind of results that have been far too long in coming. I, and others on the call, have been patient and deserve the opportunity to realize full value on our investment as owners of APAC.

The shareholders expect the Board to fulfill its fiduciary responsibilities, and to provide a positive, constructive environment conducive to continued success. I believe that APAC's value is a significant multiple to Friday's closing price of $1.95.

    Thank you,

    Ronald L. Chez

    Confirmed:

    Howard Friedman

    cc:  Michael Marrow

SOURCE Howard Friedman, Attorney at Law