Denver, CO, June 21, 2012 --(PR.com)-- With InternetReputation.com’s new specialized reputation management service, hotel owners and operators can now monitor their reputation online.
InternetReputation.com has launched a new online reputation management service specifically for hotels. Hotels are more susceptible to the effects of both positive and negative online reviews and customer opinions today, thanks to the advent of widespread internet availability. Consumer studies have found that online customer reviews weigh heavily into most potential customers’ purchasing decisions, and that customers are very easily influenced to change their minds about a purchase after only two or three negative reviews.
For hotels, online reputation is all about trust. Customer reviews and positive feedback online ensures that potential customers feel they can trust a hotel’s staff and facilities to work in their best interests. Customers naturally trust hotels with good reviews over hotels with bad reviews. “One negative review appearing prominently in the search engines can be a significant problem for a hotel chain, typically one negative review will snowball into many more, the Internet gives customers a place to openly rant about businesses. We have developed a solution that takes this control away from consumers,” said a public relations representative from InternetReputation.com
InternetReputation.com’s advanced hotel reputation management service involves mitigating negative reviews and customer feedback effectively and consistently. Customer reviews are often thought of as totally permanent and hotels often fear that negative reviews will affect them forever, especially on dedicated travel sites. InternetReputation.com has experience removing “permanent” customer reviews and removing damaging information from the internet. With InternetReputation.com, hotel owners and operators can take control of their online reviews, mitigate damaging information that cannot be removed or delisted, and ensure that their reputation online is well-protected from past attacks, as well as future occurrences.
InternetReputation.com is an award-winning internet reputation management firm that provides services ranging from online reputation monitoring, repairing and removing negative information currently available on the internet, and expert online crisis management situations. InternetReputation.com staff is highly trained in identifying and removing negative listings from the internet, and can remove reputation-compromising incidents online quickly, efficiently, and with complete confidentiality. Other services include future reputation damage prevention and counter-acting negative information with optimized positive assets.
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