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3E Launches First AI Agent Designed to Respond with Empathy for College Recruitment
September 18, 2025 at 14:08 PM EDT
In August, 3E announced the availability of 3Ei Recruiter with 3Ei Conversion Apply 2025. 3Ei Recruiter is now available as a standalone product that is easy and fast to deploy. 3E's Intelligent (i) suite of products is designed to quickly learn and adapt student outreach strategies based on more than 3 billion signals gleaned from student engagement data in the 3Ei Experience Platform.
"AI agents are an effective way to enhance connection with prospective students on their terms. However, transaction-only bots are not worth the risk of a bad user experience," said Jami Hornbuckle, Ed.D., vice president, Innovation and Engineering. "Built with empathy, informed by student signals and trainable on the institution's personalized recruitment style and nuances, 3Ei Recruiter is more than a webchat bot. It's an AI recruiter with heart, an extension of your admission recruitment team to move students forward in a journey with your brand."
3Ei Recruiter is always on to deliver the hyper-personalized experience students expect —on their terms, and on their time. Outreach is dynamic based on the user's questions and responses. It's fast, accurate and kind. Because it is a closed-system AI, it eliminates the risk of hallucinations and off-brand replies.
3Ei Recruiter further benefits colleges and universities by supporting full-pipeline student engagement and conversion. Voice, email, SMS and direct messaging can be added to enhance the full-circle recruitment experience. Integrated with 3Ei Experience Platform or as a standalone, 3Ei Recruiter not only engages with students in real time, it delivers campaign-driven, hyper-personalized communications informed by a student's data in your CRM, their web activity and behavior within your enrollment campaigns. The connectivity transforms what could be anonymous engagement into structured recruitment insights for personalized follow-up by the admissions team.
"Students are keen to use AI for information-seeking and trust chatbots in their college search. They recognize and accept that AI agents supplement, not replace, human counselors and advisors," said Josh Robertson, senior vice president, 3E Center for Market Leadership. "With a rapid, low-lift implementation, 3Ei Recruiter enables colleges and universities to rapidly meet students where they are, in a form they can trust."
Conversations sync directly with institution's enrollment management system, providing streamlined data management so admission representatives can immediately access the information they need to follow up with personal and informed outreach. Early adopters of 3Ei Recruiter report high engagement by prospective students, and across all solutions, over 80% of 3E clients have experienced growth in applications and deposits in the past six years.
Photos: (Click photo to enlarge)
Source: 3 Enrollment Marketing
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