Earning a 91.7 rating, company is making an impact in post-acute care patient analytics for ACOs, health plans, and nursing facilities
Real Time Medical Systems (Real Time), the industry-leading, KLAS Rated, and HITRUST Certified post-acute analytics solution, has earned high marks in the Post-Acute Care Patient Analytics segment from KLAS Research in the 2025 Best in KLAS Report – solidifying its position as the market leader in post-acute patient analytics. The Best in KLAS Report recognizes software and service companies that excel in helping healthcare professionals improve patient care.
“We are incredibly proud to have received high marks for post-acute care patient analytics for the second year in a row and are grateful for KLAS’s rigorous research in identifying industry leaders and top performers,” said Joan Neuscheler, Chief Executive Officer of Real Time. “This acknowledgement is a testament to our unwavering commitment to advancing healthcare through innovative, data-centric solutions that empower providers to enhance patient care, improve clinical outcomes, and lead the way in value-based care for our nation’s seniors.”
Real Time’s SaaS solution equips health systems, ACOs, health plans, and nursing facilities with actionable insights into post-acute care – insights that have traditionally been difficult to obtain. By accessing live data from diverse post-acute electronic health records, the platform provides proprietary, real-time analysis that enables providers to identify critical clinical interventions promptly. This approach not only reduces readmissions and improves patient outcomes but also drives more effective, proactive care coordination across the entire continuum.
In the 2025 Best in KLAS Report, Real Time stood out as the only post-acute care patient analytics vendor recognized in this category, earning an impressive overall performance score of 91.7 points out of a possible 100. Real Time also received straight A’s across the report’s customer experience pillars, including culture, loyalty, operations, product, relationship, and value. In addition, the company achieved a 100% score in the categories of “avoids charging for every little thing” and “keeps all promises.”
“Achieving a score in the 90s from customers is a remarkable accomplishment for any HIT software vendor, and Real Time has earned this distinction,” said Paul Hess, Senior Researcher at KLAS Research. “Healthcare providers have told KLAS that Real Time stands out as a true collaborator, fostering strong, trusted relationships and offering technology that is seen as innovative and thoughtfully designed to address real-world challenges in healthcare.”
The 2025 Best in KLAS Report is based entirely on customer feedback from providers and payers, highlighting software and service solutions that have outperformed their competitors in key areas.
To learn more about Real Time’s market-leading post-acute analytics solution, visit www.realtimemed.com.
About Real Time Medical Systems
Real Time Medical Systems is the industry-leading, KLAS Rated, and HITRUST Certified Interventional Analytics solution that turns post-acute EHR data into actionable insights. Serving healthcare organizations nationwide, Real Time improves clinical, operational, and financial outcomes by reducing hospital admissions, accurately managing reimbursements, detecting early signs of infectious disease, automating antibiotic surveillance, and advancing care coordination through post-acute data transparency.
About KLAS Research
KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information. KLAS monitors vendor performance through interviewing thousands of healthcare providers representing healthcare organizations throughout the US and here and there across the globe. KLAS uses a simple methodology to ensure all data and ratings are accurate, honest and impartial to help create market moving moments. Learn more at klasresearch.com.
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Contacts
Keri DeSalvo
Senior Vice President, Operations and Communications
keri.desalvo@realtimemed.com
