Browser-based, smartphone friendly entry system replaces physical panels with QR codes, making visitor management affordable for multi-building communities and parking areas

SmartRent, Inc. (NYSE: SMRT) (“SmartRent” or the “Company”), a leading provider of smart communities and smart operations solutions for the rental housing industry, today announced the launch of Virtual Intercom, a reenvisioned, browser-based entry management system.

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SmartRent’s new Virtual Intercom provides property operators with a hardware-free, cost-effective visitor entry solution. Guests simply scan the secure QR code to initiate a browser-based video or audio call to residents for property access, eliminating the need for expensive hardwiring, physical entry panels or dedicated app downloads.

The system is designed for rapid deployment with no need for traditional intercom hardware, complex wiring or electrical installation. The QR code design enables secure visitor access and entry management to entrances throughout a community including parking areas, garages, auxiliary common areas and for multi-building properties. Virtual Intercom eliminates the upfront costs and reduces typical hardware and installation expenditures by up to 85%. Deep integration with top property management system software enables smooth implementation and automated, real-time access control.

“For years, property operators have faced a double standard: intercoms are highly requested by residents, but the per-building hardware and wiring costs can make portfolio-wide installation economically impractical,” said Sangeeth Ponathil, Chief Information Officer at SmartRent. “Virtual Intercom removes the hardware bottleneck. By leveraging the smartphone already in a visitor’s pocket, we are making secure access affordable for all of a property's entry points while delivering a fast, modern experience for residents and guests.”

Virtual Intercom removes friction by allowing visitors to connect instantly, without app downloads or registration.

• For Visitors: Guests, delivery couriers or service providers scan a property-specific QR code sign at any entry point, and are then taken to a mobile web directory.
• Fast Connection: Using WebRTC streaming technology, a connection to the resident is established.
• For Residents: Residents receive a push notification within their existing SmartRent mobile app. From there, they can verify their guest's identity and unlock the door or perimeter gate with a single tap.

SmartRent will demo Virtual Intercom at the National Apartment Association’s (NAA) Apartmentalize conference June 17-19 in New Orleans at Booth #801. Attendees can experience the browser-based entry interface firsthand and speak directly with the team. To learn more about Virtual Intercom, connect with a sales representative or request a custom demo, visit the Virtual Intercom landing page. For broader information on the full suite of SmartRent solutions, please visit SmartRent.com.

About SmartRent

SmartRent, Inc. (NYSE: SMRT) is a premier enterprise technology platform delivering AI-enabled smart home and property solutions to the rental housing industry. As the only comprehensive provider to unite purpose-built hardware and software under a unified ecosystem, the company’s solutions reduce daily operational complexity to elevate resident living, increase net operating income, mitigate property risk and reclaim valuable hours for onsite teams. Trusted by the top names in real estate, SmartRent is executing its Vision 2028 strategic framework to transform an installed base of millions of smart devices and daily users into advanced property intelligence. Learn more at smartrent.com.

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Virtual Intercom eliminates the upfront costs and reduces typical hardware and installation expenditures by up to 85%. Deep integration with top property management system software enables smooth implementation and automated, real-time access control.