Office Beacon, a global leader in outsourcing and managed services, today announced it has successfully achieved PCI DSS v4.0.1 Level 1 Service Provider certification, the highest standard of security for handling sensitive cardholder data. This milestone underscores Office Beacon’s role as a trusted sub-processor for enterprise clients across e-commerce, fintech, and regulated industries.

The comprehensive audit, conducted by an accredited Qualified Security Assessor (QSA), spanned multiple geographies, including Office Beacon’s facilities in India, the Philippines, and its new facility in Johannesburg, South Africa. With this certification, Office Beacon ensures that enterprise partners can confidently outsource critical operations while maintaining full compliance under PCI DSS guidelines.

“This milestone highlights our leadership in providing secure global services. A special thanks to our operations, security, and compliance teams for making this possible,” said Pranav Dalal, CEO of Office Beacon.

Key advancements supporting this achievement include the deployment of multi-layered security infrastructure, such as XDR and SIEM monitoring, unified endpoint protection hardened with JAMF and MDR tools, and zero-trust access controls across client environments. Office Beacon has also implemented rigorous internal frameworks, including its Written Information Security Program (WISP), ensuring consistent governance and risk management across a hybrid IT infrastructure spanning three continents.

“Achieving PCI DSS Level 1 as a sub-processor demonstrates our unwavering commitment to security, governance, and client success. I’m proud of our team’s dedication and thankful for the support from our leadership team,” said Hemal Mewada, CISO of Office Beacon.

This achievement complements Office Beacon’s existing compliance portfolio, which includes SOC 2, ISO 27001, GDPR, HIPAA, and CPRA (CCPA). Together, these frameworks reflect the company’s maturity in managing complex regulatory requirements and its transparent approach to cybersecurity.

The certification also marks a significant step forward for Office Beacon’s enterprise relationships, with Custom Ink becoming the first strategic engagement under this enhanced compliance framework. As global data security regulations continue to tighten, this milestone reduces vendor risk and audit overhead, assuring clients that outsourcing to Office Beacon comes with the utmost security compliance.

With this first-time Level 1 certification and expanded global coverage, Office Beacon is well-positioned to deliver secure, compliant operations at scale for some of the world’s most regulated industries.

About Office Beacon

Founded in 2001, Office Beacon is a leading provider of remote staffing solutions, helping businesses scale through borderless hiring. With delivery hubs in South Africa, India, the Philippines, and beyond, the company delivers cost-effective, scalable, and people-first workforce partnerships that fuel growth across industries.

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