About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

Integrated Financial Technologies Introduces Operational Assessment Program for Finance Companies That Employ Outsourced CX Agents

Service Assesses Outsourced Customer Service Teams to Ensure Compliance with Organizational Policies and Processes

VANCOUVER, BC / ACCESS Newswire / September 15, 2025 / Integrated Financial Technologies (IFT), a leading provider of outsourced portfolio management and business processing services, announced it has launched an Operational Assessment Service to help financial institutions ensure the operational adherence of outsourced customer service vendors. This service is available to banks, credit unions, lenders, and collection agencies that employ offshore, virtual, or otherwise outsourced customer engagement staff.

Each assessment reviews the processes and technologies used by customer service vendors to confirm they adhere to data privacy requirements, regulatory statutes, best practices, and specific parameters detailed by each financial institution.

These non-intrusive assessments are conducted by IFT's team of industry experts. The evaluations span areas like customer interactions, contact center technology, workflows, IVR routing systems, collections performance, branding, reporting, and quality assurance. Specific emphasis is also given to data management and privacy practices to make certain that all government, industry, and institutional mandates are satisfied.

IFT will provide a detailed report on the outsourced customer service center's operational processes, and will include specific recommendations addressing any ineffective business processes or instances of non-compliance.

"Because both regulations and technologies evolve at a rapid pace, it's difficult for outsourced customer service teams to keep up with evolving practices. An outdated customer service environment not only reduces productivity and customer satisfaction, it potentially leaves a financial institution vulnerable to penalties for compliance violations," said Tod Chisholm, president of IFT. "Our assessment process evaluates technology gaps, non-conforming procedures, and unproductive workflows that can severely hinder a financial institution's success. Our goal is to suggest a path to operational excellence which will boost business outcomes, while allowing lenders to continue to benefit from the cost-effectiveness of outsourcing."

To request an Operational Assessment, or for more information on IFT's smartsourcing services, visit www.iftsolutions.com.

About Integrated Financial Technologies

Integrated Financial Technologies (IFT) is a market leader in delivering efficient, reliable, and secure back-office solutions for portfolio management to credit unions, lenders, and businesses across North America. Based in Vancouver, IFT's unique combination of deep expertise and robust technology enables the company to provide a multitude of services in sales, collections, reporting, and customer care. IFT's North American-based agents are fully trained in financial services processes and a host of service-related industries, and adhere to strict data privacy and security mandates. Their services enable organizations to increase revenue, lower operating costs, and improve customer service-without incurring added overhead. For more information, please visit www.iftsolutions.com.

PR Contact:

Suzanne Mattaboni
Parallel Communications Group, Inc.
610-737-2140
𝕏: @Parallel_PR
LinkedIn
smattaboni@parallelpr.com

SOURCE: Integrated Financial Technologies



View the original press release on ACCESS Newswire

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.