About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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AnswerOne, Inc. Triumphs with 2024 ATSI Award of Excellence

AnswerOne, Inc. has once again demonstrated its commitment to superior customer service, earning the prestigious ATSI 2024 Award of Excellence for the 17th consecutive year. This esteemed accolade, presented by the Association of TeleServices International (ATSI), recognizes outstanding performance in the telecommunications and call center services industry across North America and the UK.

Presented at the ATSI 2024 conference in Detroit, MI, the award highlights AnswerOne, Inc.’s unwavering dedication to excellence. Over a six-month period, independent judges rigorously evaluated companies on various criteria including response time, courteousness of representatives, call accuracy, account knowledge, and overall impression of calls.

“For 28 years, the ATSI Award of Excellence has allowed our members to gauge their service quality effectively. This program encourages continuous improvement, helping companies like AnswerOne, Inc. to maintain exceptional service standards,” remarked ATSI President, Brianna Burke. “We take immense pride in celebrating companies that consistently deliver outstanding customer experiences.”

The ATSI Award of Excellence was created 28 years ago to enhance call center service quality by establishing clear performance benchmarks. AnswerOne, Inc., a proud seventeen-time recipient, exemplifies this tradition of excellence. Their achievement of the Platinum Plus Award underscores their commitment to providing top-notch service to their clients.

ATSI extends heartfelt congratulations to the entire team at AnswerOne, Inc. for their proven dedication to customer satisfaction and exceptional service quality.

Location Info:
Answer One
7014 13th Ave, Brooklyn, NY 11228
(718) 748+8888

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