About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

CPaaS Solutions from IntelePeer to Improve Operations and Customer Experience for Life Storage Inc.

Atmosphere SIP for Trunking and Atmosphere Voice Services for Interactive Voice Response (IVR) provides functionality for nationwide self-storage company

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, today announced that its flexible and scalable Atmosphere SIP for trunking and Atmosphere Voice Services for Interactive Voice Response (IVR) is providing functionality to improve operations and customer experience—24/7/365— for Life Storage Inc., a nationwide self-storage company.

“We are happy with the results from IntelePeer’s solutions and solid support services,” says Life Storage Vice President of IT Jeff O’Donnell. “Since implementation, we have seen a shift internally and externally, particularly with its SIP trunking, which includes redundancy and spillover, and the ability to offer automated payment through IVR.”

Headquartered in Buffalo, New York, Life Storage employs more than 2,000 people and operates more than 1,000 self-storage facilities encompassing approximately 70 million net square feet in 34 states. Because customers depend on the company for 24/7 support and direct access to their storage units, reliable and convenient communication options are essential. In any given month, the company accumulates more than a million call minutes.

IntelePeer’s secure, flexible and reliable Atmosphere SIP trunking voice services gives companies like Life Storage the ability to easily manage and order trunks, make payments and view call reporting on demand. With certifications for the top PBX & SBC vendors and deployment expertise for just about anything on the market, Atmosphere SIP seamlessly integrates any technology or equipment. Additionally, with the convenience of Payment IVR (part of IntelePeer Managed Services) processed through credit card merchant Slim CD, customers can call in and be identified by their phone number, or an alternative method, then select an option to pay by phone.

“As a leader in CPaaS, we understand how vital it is to a company to provide the best customer experience possible,” says IntelePeer Chief Commercial Officer Jeremy Jones. “As companies recognize the importance of a customer-centric focus, more are turning to IntelePeer to help them accommodate growth, provide impeccable customer service all year round and make technology part of its competitive advantage.”

IntelePeer’s Atmosphere CPaaS platform enables companies to engage with customers through a variety of innovative tools and features including, voice, SMS and social messaging, AI-enabled automation and communications routing and access on-demand analytics for actionable intelligence.

For more information, visit: www.intelepeer.com.

About IntelePeer

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Powered with AI and analytics, our omnichannel platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with automated communications solutions that work seamlessly with existing business software and infrastructure. Our no code templates, low code, co-creation, and developer API options provide customers with simple, easy-to-use tools that can be utilized by anyone and are also accessible through developer APIs. For more information visit: IntelePeer.com

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.