About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

Third-Party Automotive Websites Must Focus on Differentiation as Satisfaction Gap Narrows, J.D. Power Finds

CarMax Ranks Highest in Website Satisfaction

With 50% of vehicle shoppers willing to purchase online and only 8 points (on a 1,000-point scale) separating the top three performing third-party automotive websites, customer satisfaction is narrowing. According to the J.D. Power 2021 U.S. Automotive Website Evaluation Study,SM released today, the sites must work to differentiate themselves if they want to pull ahead of the pack.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210826005218/en/

J.D. Power 2021 U.S. Automotive Website Evaluation Study (Graphic: Business Wire)

J.D. Power 2021 U.S. Automotive Website Evaluation Study (Graphic: Business Wire)

“Shoppers today expect to use a website tailored to their specific interests, which has a huge impact on satisfaction,” said Jon Sundberg, director of digital solutions at J.D. Power. “We found that one-fourth of automotive shoppers do not feel they are receiving that experience. Additionally, it is imperative that third-party automotive websites get shoppers to engage with interactive tools and content on the website to provide the necessary lifts in satisfaction.”

The J.D. Power U.S. Automotive Website Evaluation Study is an annual study that measures the usefulness of automotive third-party websites during the process of shopping for a new or used vehicle by examining four key measures (in order of importance): information/content; navigation; visual appeal; and speed.

This year’s study finds that overall website satisfaction averages 628.

Study Ranking

CarMax ranks highest in website satisfaction with a score of 650. Carfax (649) ranks second and Edmunds (642) ranks third.

The U.S. Automotive Website Evaluation Study is based on responses from 4,039 vehicle shoppers who indicate they will be in the market for a new or used vehicle within the next 24 months. The study was fielded in April-May 2021.

For more information about the U.S. Automotive Website Evaluation Study, visit https://www.jdpower.com/business/automotive/us-automotive-website-evaluation-study-awes.

See the online press release at http://www.jdpower.com/pr-id/2021103.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About J.D. Power and Advertising/Promotional Rules: http://www.jdpower.com/business/about-us/press-release-info

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.