Juniper Research: Travel & Expense Management Software Revenue to Surpass $16 Billion Globally by 2027, as Businesses Seek to Prevent Growing Expense Fraud

October 18, 2022 at 02:00 AM EDT

A new study from Juniper Research has found the total revenue generated by T&E (Travel & Expense) management software will reach $16 billion globally by 2027; up from $8.7 billion in 2022. It predicts the risk of expense fraud will increase as hybrid working grows, with remote working offering the ideal environment for employees to submit fraudulent reports.

To find out more, see the new report: Travel & Expense Management: Key Opportunities, Emerging Trends & Market Forecasts 2022-2027

Download the free whitepaper: Employee Fraud ~ Driving the Travel & Expense Management Market

Expense Fraud Will Drive Growth

The research anticipates growing risks of employee expense fraud will drive demand for T&E management solutions. Manual T&E management practices are unable to detect expense fraud and incapable of identifying all cases of fraudulent activity due to the volume of expense reports submitted.

In contrast, dedicated T&E management solutions are capable of detecting and resolving numerous varieties of expense fraud, such as duplicate claims, by leveraging AI (Artificial Intelligence) to detect new methods of fraud; saving businesses time and money. Given these benefits are often overlooked, Juniper Research recommends vendors in the market prioritise development of AI-based anti-expense fraud capabilities and demonstrate these benefits when marketing their solutions.

Remote Working Encourages Adoption

Additionally, following the COVID-19 pandemic, remote working has become increasingly commonplace. The report found this has led to a rise in expense fraud, as less supervision and outdated manual T&E management processes enable employees to more readily submit fraudulent expense reports.

Research author Jordan Rookes explained: “Manual T&E management practices become inefficient and encourage expense fraud in remote working environments. With manual processes unfit for purpose, businesses will look to automated solutions to digitise the T&E management process; improving efficiency, and discouraging the submission of fraudulent expense reports, whilst improving fraud detection rates.”

Accordingly, vendors in the market must provide a streamlined solution that automates the creation of expense reports and reduces the administrative burden on employees who work remotely.

View the Travel & Expense Management research: https://www.juniperresearch.com/researchstore/fintech-payments/travel-expense-management-market-research

Download the whitepaper: https://www.juniperresearch.com/whitepapers/employee-fraud-driving-the-travel-expense

Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports, and industry commentary.