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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Verint Intelligent Interviewing Recognized for Leadership in Contact Center Employee Engagement

By: via Business Wire

Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that Verint Intelligent Interviewing™ was recognized for customer value leadership in Frost & Sullivan’s North American Employee Engagement in the Contact Center Industry evaluation.

Frost & Sullivan reserves this recognition of excellence in best practices for companies at the forefront of innovation and growth in their respective industries. These companies consolidate their leadership positions by innovating and creating new products, solutions, and services that meet ever-evolving customer needs. By strategically broadening their product portfolios, leading companies advance the overall market.

“Verint Intelligent Interviewing is a solid example of superior price-performance value in an employee engagement solution. It targets a significant, yet largely unaddressed cost contributor in the contact center industry, which is mastering the intricacies of successfully hiring candidates that are the best fit for the position in the first place as preventative churn management,” said Nancy Jamison, senior industry director information communication technologies, Frost & Sullivan. “This is especially important given the current global talent crunch that enterprises are competing for in the contact center as well as the specialized talent required in specific vertical markets – such as healthcare, legal, technical support, or back-office work.”

“We’re proud to be recognized for the advanced recruiting capabilities Verint Intelligent Interviewing brings to the customer engagement industry,” says Verint’s Paul Noone, vice president, go-to-market strategy. “Now organizations can elevate candidate quality and employee engagement, accelerate speed-to-hire and enhance employee retention through automated, analytics-driven candidate screening to reduce the risk of mis-hiring.”

Verint Intelligent Interviewing is a component of Verint Workforce Management™ and delivers an online interviewing capability that effectively identifies candidates who are more likely to exceed key performance indicators and stay longer in their roles. The solution is engineered to drive candidates through the recruitment process in its entirety and aggregate the necessary data for the optimal hiring decision. Using advanced AI and predictive analytics, Verint Intelligent Interviewing helps assess the skills needed and promotes engagement with candidates earlier in the hiring process to gauge aptitude to ensure job satisfaction and success. This is critically important to contact centers that require language proficiency, engagement, enthusiasm, empathy, and alertness among other “soft” skills needed to deliver exceptional customer experience.

Download the report here.

About Verint

Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.

Verint. The Customer Engagement Company®. Learn more at Verint.com.

*Frost & Sullivan North American Employee Engagement in the Contact Center Industry Excellence in Best Practices. September 2022

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2022, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

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