About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Capitalizing on Lease-End Journey Increases Recapture and Conquest Opportunities, J.D. Power Finds

Audi Financial Services and Ford Credit Rank Highest in Respective Segments

With leasing volume now accounting for just 19% of total new-vehicle sales, lenders and dealers need to be more targeted and purposeful than ever in their communication strategies to retain lessees and securing conquest opportunities. According to the J.D. Power 2022 U.S. End of Lease Satisfaction Study,SM released today, highly personalized communications based on detailed lease journey analytics are essential to recapturing existing customers and winning new ones.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220331005259/en/

J.D. Power 2022 U.S. End of Lease Satisfaction Study (Graphic: Business Wire)

J.D. Power 2022 U.S. End of Lease Satisfaction Study (Graphic: Business Wire)

“The days of the one-size-fits-all lease loyalty strategy are long gone,” said Patrick Roosenberg, director of automotive finance intelligence at J.D. Power. “In this market, lenders, dealers and OEMs really need to understand the unique individual journeys of their customers and develop tailored, highly targeted outreach strategies creating the greatest opportunity to retain them. Ultimately, successful customer retention and conquest strategies are coming down to detailed analytics. Lease providers need to understand the different customer journeys—whether it’s first-time lessees or returning lessees—and offer available incentives to the right customers, at the right moments, via the right communication channels to keep lease volumes flowing.”

Study Rankings

Audi Financial Services ranks highest in end of lease satisfaction in the premium segment, with a score of 868 (on a 1,000-point scale). Lexus Financial Services (866) ranks second and BMW Financial Services (862) ranks third.

Ford Credit ranks highest in end of lease satisfaction in the mass market segment, with a score of 864. Honda Financial Services (853) ranks second and GM Financial (852) ranks third.

The 2022 U.S. End of Lease Satisfaction Study identifies lease-end practices and timely marketing opportunities that optimize lease retention for the same brand and at the same dealer. The study is based on responses from 3,075 mass market and premium vehicle lease customers who are within six months of lease end. It was fielded in November-December 2021.

For more information about the U.S. End of Lease Satisfaction Study, visit https://www.jdpower.com/business/financial-services/us-end-lease-satisfaction-study.

See the online press release at http://www.jdpower.com/pr-id/2022027.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About J.D. Power and Advertising/Promotional Rules: www.jdpower.com/business/about-us/press-release-info

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