Walmart Chooses Wrike Platform To Underpin New Era Of Work Management

May 11, 2022 at 09:00 AM EDT

Global Brand Strengthens Cross-Functional Collaboration and Standardizes Organizational Processes to Drive Efficiencies and Winning Culture

Wrike, the most powerful work management platform, now part of Citrix, today announced that Walmart Inc. has expanded its Wrike instance outside of Walmart Canada. It now encompasses more than 1,000 new users across international teams, including Global Tax, Product, Walmart Health, and Walmart Realty. With the ability to bring cross-departmental work into a single digital workspace, Wrike is enabling Walmart to work as one and giving them a level of visibility into and control over projects and resources that they’ve never had before.

In 2019, Walmart Canada deployed Wrike within their Continuous Improvement team to boost productivity and develop business recommendations for the Transportation department. Following the success of Wrike’s integration, Walmart Canada implemented the work management platform into PMO, Strategy, Transportation, Supply Chain Planning, Logistics Operations, Supply Chain Reinvention/End to End, Marketing, and E-commerce Studio. With other areas of the business operating in different ways, however, there was a lack of standard processes across Walmart International. The organization set out to create a structure and foundation that would enable them to come together and take their business to the next level.

“One of the biggest challenges we face at Walmart is the size of the organization and the number of teams that are intertwined,” says Carolyn Lum, Director, Transportation Continuous Improvement, Walmart Canada. “We used to spend a lot of time navigating through the bureaucracy of the different departments to get everyone aligned and on the same page. With Wrike, we can now collaborate with teams, including those we never would have interacted with before, and implement the same ways of working, which has been remarkable.”

Most recently, Walmart has expanded the use of Wrike internationally from 500 to nearly 1,500 users. This has allowed the organization to customize work management to the individual teams, bring siloed departments together, streamline communication, organize cross-functional projects, and leverage analytics to tie projects to goals.

“Wrike helps us move faster,” says Francis Lalonde, Vice President, Transportation, Walmart Canada. “We’re driving initiatives, momentum, and, ultimately, our culture. Teams are excited to come to project review calls and share successes, which has created a winning culture. Wrike has been instrumental in helping us evolve to this stage. I never could have envisioned the growth of Wrike in Walmart Canada, let alone how fast it would take off across Walmart International.”

In December of 2020, Wrike engaged with the Walmart Realty Execution team, which is responsible for managing construction on store remodels, new store builds, and upkeep. Prior to Wrike, they used a variety of disparate tools to manage work between external general contractors and several internal cross-functional teams. As a result, they experienced challenges like a lack of visibility across their portfolios, a considerable amount of time spent on non-value-added work, and duplicative efforts when planning and managing projects.

Additionally, the US Global Tax team at Walmart had an initiative that focused on fostering the development of team associates’ skill sets by providing them with an opportunity to work on projects that were outside of their domain. Leadership needed a way to understand the current utilization of their team and identify who could be assigned to work on additional projects. Their existing work management solution could not offer the real-time, accurate visibility into resource utilization that Wrike can.

“We’ve built the Wrike platform on the promise to enable teams and organizations of any size to work as one, break barriers, and scale beyond what they know to be possible,” says Andrew Filev, Senior Vice President and Wrike General Manager, Citrix. “Walmart is an exceptional example of an organization that understands the importance of cross-functional collaboration and is always looking for ways to improve it. By welcoming teams worldwide to Wrike, Walmart is enabling departments to better standardize and optimize processes and streamline communication so they can do their best work together.”

For more information about the Walmart case study, visit: https://www.wrike.com/blog/walmart-delivers-operational-excellence-by-scaling-with-wrike/

For Citrix Investors

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

About Wrike

Wrike, a Citrix company, is the most intelligent, versatile work management platform for the enterprise. It can be easily configured for any team and any use case to transform how work gets done. Wrike’s feature-rich platform puts teams in control of their digital workflows, enabling them to focus on the most important work, maximize potential, and accelerate business growth. Customers like Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, and Tiffany & Co. depend on Wrike to help teams plan, manage, and complete work at scale. Wrike is headquartered in Fort Lauderdale, Florida. For more information, visit: www.wrike.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220511005321/en/

Contacts

Rory Schaff

Senior Manager, Corporate Communications

rory.schaff@team.wrike.com

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