About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Splunk Names Katie Bianchi Chief Customer Officer

Data Platform Leader Reinforces Commitment to Worldwide Customer Success

Splunk Inc. (NASDAQ: SPLK), the data platform leader for security and observability, today announced the appointment of Katie Bianchi to Senior Vice President and Chief Customer Officer. Reporting to Gary Steele, Splunk President and CEO, and effective immediately, Bianchi leads the organization’s mission to help customers achieve exceptional outcomes and ongoing value with Splunk.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220505006126/en/

Splunk Names Katie Bianchi Chief Customer Officer (Photo: Business Wire)

Splunk Names Katie Bianchi Chief Customer Officer (Photo: Business Wire)

In her role, Bianchi will oversee Splunk’s worldwide Customer Success and Professional Services team. With over 20 years of experience, she joined Splunk in 2018 and last year was named Senior Vice President of Customer Success. Bianchi has held Splunk leadership roles in technical support, customer success management, renewals, and strategy and operations during her tenure.

“Thousands of organizations rely on Splunk to secure their business, unlock innovation and successfully navigate their data journeys, and we are deeply committed to delivering an exceptional customer experience,” said Steele. “Katie is a strategic and transformational leader who embodies what it means to be a dedicated Splunker in every way. As Chief Customer Officer, she will continue to bring her expertise and proven leadership to elevate customer voices, drive long-term success and scale our business with the customer’s needs front and center.”

Prior to joining Splunk, Bianchi spent more than a decade at GE, where she served as the company’s Vice President of Customer Success at GE Digital, leading customer success growth strategy, services portfolio management, and renewal operations for its software business. Throughout her career, she has held leadership roles in product management, business development, services, marketing and operations across industries, including aviation, power generation, and oil and gas.

“We are dedicated to ensuring our customers can oversee their increasingly complex environments and use data to drive critical decisions, actions and outcomes,” said Bianchi. “It is an honor to lead Splunk’s world-class customer success and professional services team as we proactively partner with organizations to help them achieve faster time to value, strengthen their security posture, accelerate digital transformations and enhance resilience.”

Bianchi is also a passionate executive sponsor of Splunk’s Pride employee resource group. She holds a B.S. from Ithaca College and an M.B.A from Boston College.

For more information about Splunk’s customer success approach, please visit https://www.splunk.com/en_us/customer-success.html.

About Splunk Inc.

Splunk Inc. (NASDAQ: SPLK) helps organizations around the world turn data into doing. Splunk technology is designed to investigate, monitor, analyze and act on data at any scale.

Splunk, Splunk>, Data-to-Everything and Turn Data Into Doing are trademarks and registered trademarks of Splunk Inc. in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners. © 2022 Splunk Inc. All rights reserved.

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