About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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ISG Event Explores Technology and Operating Models Needed to Transform Customer Experience

Speakers from American Express, Alaska Airlines, Adore Me, PenFed and OutSystems will explore the customer journey at the July 13 ISG TechXchange: Consumer Services event

Consumer-facing businesses need to invest in technology and new operating models aimed at creating hyper-personalized, friction-free customer experiences, say experts with Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, appearing at the upcoming ISG TechXchange: Consumer Services event.

The full-day event, July 13 at etc.Venues in New York, will examine the shifts in technology, data analysis, operating models, security and sustainability companies in the consumer products and services, retail, logistics, and travel and hospitality industries must accomplish to deliver the experiences their customers expect – and that will define success for years to come.

“The customer experience is front and center and will stay that way for the foreseeable future,” said John Westfield, partner and practice lead, ISG Consumer Services, and host of the event. “Consumers have high expectations for a hyper-personalized, meaningful, friction-free journey for in-store, online and mobile shopping, and enterprises are working to modernize decades-old legacy platforms to deliver instantaneous, relevant experiences.”

The multi-dimensional impact of creating meaningful, hyper-personalized customer experiences in the face of legacy enterprise IT landscapes will be addressed by Clare Megathlin, managing director of software engineering for Alaska Airlines, in a panel discussion, “Shedding Legacy and Modernizing with Innovative Technologies,” also featuring Pratibha Salwan, director and leader, ISG Travel, Transportation, Hospitality, Leisure and Logistics.

In a separate panel discussion, “Leveraging Data for Smarter Insights,” Gaurav Bhatia, chief marketing officer for credit union PenFed, and Sunder Pillai, director and lead, ISG Retail and CPG, will discuss how brands are leveraging data from consumers, suppliers and retailers to design better products and services and create stronger brand loyalty.

The featured presentation, “Becoming an Elite Performer: How to Supercharge Your Development Teams in a Cloud-Native World,” delivered by Jennifer Galvin, head of technology alliances for OutSystems, a platform provider of omnichannel applications, will explore a high-performance, low-code development approach to creating software for a continuously evolving world.

As enterprises increasingly look for business value from data monetization, Sahil Sabharwal, vice president of enterprise data platforms for American Express, and Ranjan Roy, vice president of strategy for clothing manufacturer Adore Me, will discuss the data science, artificial intelligence and digital automation innovations – and cultural changes – that are fueling such initiatives, as part of a panel discussion, “Innovations@Scale.”

“A successful customer journey is dependent on an enterprise’s ability to produce and analyze data at scale,” Westfield said. “Relevant, contextual data must flow through the entire business ecosystem. This can only be achieved by investing in analytics technology, coupled with continuous training and investment in people to develop analytical, technical, functional and even behavioral skills.”

During the event, ISG experts will present insights on topics ranging from the 360-degree customer view, to personalization, the metaverse, virtual innovations, and building sustainability, technology and innovation into the customer experience.

The ISG TechXchange: Consumer Services event is sponsored by Cognizant, Mindtree, OutSystems, Tata Consultancy Services, Zensar, Allganize, Tiger Analytics and UiPath. CIOInsights, CIOReview, Retail Tech Insights, RetailWire, The Technology Business Management (TBM) Council and The AI Journal are media sponsors.

Additional information and event registration are available on the event website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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