About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Startek® Realizes Benefits of Investment in People, Process and Infrastructure

Strategic investments in people, process and infrastructure create a springboard for sustained growth.

Startek® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that its refreshed strategy is delivering tangible business results powered by its strong executive team, a focus on associate engagement and a commitment to building long-term client relationships.

“Startek made a conscious decision at the end of 2021 to address challenges that had held our business back by refocusing on the needs of our core client base,” said Bharat Rao, Global CEO, Startek. “Putting the right people, processes and infrastructure in place helped us to push forward change. While change can be disruptive, today we see that the decisions we made are reaping benefits for our people, our clients and our shareholders. We’re pleased with our progress and excited about the opportunities ahead.”

Since welcoming new executive team members with strong CX and outsourcing experience combined with deep expertise in their respective fields, Startek has been recognized as a leader in both the CX and employee experience space:

Associate Experience Recognition

Capabilities Recognition

Leveraging technology to enhance employee experience (EX) and deliver a superior CX, in July, Startek announced the launch of Startek Agent AI, a modular platform combining three AI-powered solutions. Startek Agent AI comprises Startek Coach, Startek Gamification and Startek Knowledge Management and enables agents across the globe to onboard faster, upskill more efficiently and deliver greater value to the customer by reducing the burden of repetitive manual tasks that traditionally fall on contact center teams.

With the goal of bringing brands across the globe closer to their customers through consistent, personalized experiences, Startek has strengthened relationships with existing clients in its core telecoms, media, BFSI, healthcare and retail verticals and onboarded new clients in this space, including a U.S.-based cable television provider. Enhanced by newly strengthened digital capabilities over recent months, Startek has built on its core vertical capabilities to attract a wealth of rapidly growing digital native clients including a multinational ed-tech provider, a national instant delivery service, a global audio streaming service and a national health-tech provider.

“As we look ahead to the close of 2022 and beyond, I am proud of the decisions we have made to drive the Startek brand forward and create a springboard for success,” said Bharat Rao. “We are building a dynamic, global, digital-first organization that creates value for our customers, opportunity for our people and profitable growth for our shareholders.”

About Startek®

Startek is a global provider of tech-enabled customer experience (CX) management solutions, digital transformation, and technology services to leading brands. Startek is committed to impacting clients’ business outcomes by enhancing customer experience and digital and AI enablement across all touchpoints and channels. Present in 13 countries, Startek has more than 43,000 CX experts servicing clients across a range of industries, including banking and financial services, insurance, technology, telecom, healthcare, travel and hospitality, e-commerce, consumer goods, retail, energy and utilities. To learn more, visit www.startek.com.

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