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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Telehealth Emerges as Preferred Channel for Routine Care While Increasing Access to Mental Health Treatment, J.D. Power Finds

By: via Business Wire

LiveHealth Online and Humana Rank Highest in Respective Segments

Has the routine physician’s office visit been permanently disrupted by telehealth? According to the J.D. Power 2022 U.S. Telehealth Satisfaction Study,SM released today, a growing majority of consumers now say they prefer telehealth over in-person visits for a wide range of routine care, including prescription refills, reviews of medication options and to discuss medical results. Additionally, almost all—94%—of telehealth users say they would use the technology to receive medical services in the future.

“Telehealth and digital technologies are transforming how patients seek and receive healthcare,” said Christopher Lis, managing director of global healthcare intelligence at J.D. Power. “Telehealth has the potential to increase access, convenience, care coordination and continuity, improve outcomes, and fill in gaps in provider coverage, particularly in underserved areas. As technology adoption and consumer demand continue to increase, it will be important to keep evaluating what’s working well and which areas need improvement, with the aim being to improve equitable access, quality of care and patient outcomes that complement in-person care.”

Following are some key findings of the 2022 study:

  • Telehealth adoption continues to surge: Overall, 67% of survey respondents have accessed video telehealth services during the past year, up from a pre-pandemic level of 37% in 2019.
  • Patients really like telehealth: The vast majority (94%) of patients and their families who received medical services through a telehealth provider in the past 12 months say they “definitely will” or “probably will” use telehealth to receive medical services in the future.
  • Preferred channel for routine care: Telehealth encounters are preferred to in-person visits for several forms of routine care. Among patients using telehealth in the past year, 80% say they prefer telehealth for prescription refills; 72% say they prefer telehealth for reviewing medication options; and 71% say they prefer telehealth for discussing test results. Another 57% of patients say they prefer telehealth for regular mental health visits.
  • Convenience and speed drive utilization: The top reasons for telehealth utilization are convenience (61%); ability to receive care quickly (49%); and ease of access to health information (28%).
  • Digital face time still important: The key drivers of patient satisfaction with telehealth providers are 1) spending enough time to provide quality care and 2) explaining things clearly and completely resolving medical concerns on the first visit.

Study Rankings

LiveHealth Online ranks highest in telehealth satisfaction among direct-to-consumer brands, with a score of 869. Doctor on Demand (864) ranks second and eVisit (862) ranks third.

Humana ranks highest among payers of health plan-provided telehealth services, with a score of 862. Aetna (855) ranks second. The segment average is 852.

See the rank charts for each segment at http://www.jdpower.com/pr-id/2022132.

The J.D. Power U.S. Telehealth Satisfaction Study, now in its fourth year, measures customer satisfaction with telehealth service experience based on four factors (in order of importance): customer service (42%); consultation (28%); enrollment (19%); and billing and payment (11%). The study is based on responses of 4,306 healthcare customers who used a telehealth service within the past 12 months. It was fielded in June-July 2022.

For more information about the 2022 U.S. Telehealth Satisfaction Study, visit

https://www.jdpower.com/business/resource/us-telehealth-study.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

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