About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

Baptist World Aid Chooses 8x8 to Deliver Superior Communications Experiences to its Donors, Employees, and Partners in the Fight Against Global Poverty

Christian Aid and Development Organization Deploys 8x8’s Cloud Contact Center and Unified Communications Platform for Ease of Use, Robust Reporting, and Tight Integration with Microsoft Teams

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Baptist World Aid has deployed the 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform with 8x8 Voice for Microsoft Teams and the solution certified for Teams 8x8 Contact Center. With 8x8, Baptist World Aid now has an organization-wide integrated platform for communications, collaboration, and customer engagement across mobile, desktop, and web to deliver superior customer experiences.

Baptist World Aid is a nonprofit organization focused on creating lasting solutions to combat global poverty through community development, disaster relief, and advocacy. The organization operates in 22 countries alongside 35 in-country project partners to deliver 67 projects that address the root causes of poverty and create opportunities for children and families to thrive. To help manage the myriad global locations, employees, and partners, Baptist World Aid needed an integrated cloud contact center and communications platform capable of supporting both customer engagement and employee communications and collaboration for support and donation processing. Further, Baptist World Aid needed a solution that seamlessly integrated with their existing Microsoft Teams solution to provide accurate, real-time data and analytics.

Baptist World Aid chose the 8x8 XCaaS platform for its exceptional call quality, improved quality management and reporting capabilities, and seamless integration with Microsoft Teams and Microsoft Dynamics 365, all of which enable employees to provide exceptional customer support and services across any role and location. Further, 8x8’s ease of use and product support has allowed Baptist World Aid to focus more on important, life altering projects and goals and less on software maintenance.

"Whether we’re working with in-country partners, our donors, or our employees, it’s important that we’re able to provide high quality engagement for an outstanding customer and employee experience from the start,” said Eun Bie Lee, Support Engagement Manager at Baptist World Aid. "8x8 has completely changed the way we approach our communications strategy and our eyes have been opened to the vast array of features and possibilities available. With 8x8, we’re able to accomplish so much more, regardless of location, and we’re thrilled with the impact it has had on our efforts and the overall experiences for our donors, employees, and partners."

“Baptist World Aid is doing incredible work around the world to alleviate poverty, and a big piece of having an impact is being able to effectively communicate with everyone involved,” said Hunter Middleton, Chief Product Officer at 8x8, Inc. “With 8x8 XCaaS, not only does Baptist World Aid get a seamless, integrated contact center and unified communications platform, they also get the benefits of working within the familiar Teams interface. We are proud of the part our product has played in delivering personalized customer interactions, boosting agent productivity, and fostering internal collaboration for such an incredible organization.”

The 8x8 XCaaS (Experience Communications as a Service™) integrated cloud contact center and unified communications platform includes cloud contact center, business phone, video meetings, team chat, and SMS capabilities. 8x8 XCaaS is a resilient, secure, and compliant platform, offering the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.

About 8x8 Inc.

8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading software as a service provider of 8x8 XCaaS™ (Experience Communications as a Service™), an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between unified communications as a service (UCaaS) and contact center as a service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

8x8®, 8x8 XCaaS™, and Experience Communications as a Service™ are trademarks of 8x8, Inc.

@BaptistWorldAid has deployed the @8x8 #XCaaS platform with 8x8 #Voice for #MSTeams & the Teams-certified 8x8 #ContactCenter solution to deliver superior experiences to donors, partners, & employees #CCaaS #UCaaS

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.