About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Asset Management Websites Not Effectively Nurturing Advisor Relationships, J.D. Power Finds

One-Fourth of Advisors Say Asset Manager Websites Do Not Meet Basic Foundational Needs

A combination of industry consolidation, shrinking margins and digital transformation have moved the heavy lifting of investment advisor education and relationship management from fund wholesalers to asset manager websites. According to the J.D. Power 2023 U.S. Advisor Online Experience Study,SM released today, many of those websites are not meeting even the most basic needs of advisors.

The study explores how financial advisors interact with asset manager websites as part of their efforts to help clients grow and manage their wealth with optimal investment products.

"There are three key criteria that asset manager websites need to meet to deliver a superior digital experience," said Craig Martin, executive managing director and head of wealth and lending intelligence at J.D. Power. "Websites need to be foundationally sound from a design and usability standpoint; information needs to be easy to find and accessible; and they must effectively deliver clear, valuable information and insights. The problem is, just 17% of advisors say the asset management websites they use are delivering consistently on all three. Worse, 27% of advisors say at least some of the asset manager websites they’ve visited in the past month do not even deliver the basics for a foundational level engagement. The business effects of these shortfalls are already being felt and will only increase as digital becomes more critical for advisor engagement.”

Following are some key findings of the 2023 study:

  • Digital experience directly linked to future investments: More than half (58%) of asset managers say they are “extremely likely” to invest new assets with a firm in the next three months when its asset management websites deliver on the three key criteria. The percentage falls to 31% when asset management websites fail to deliver clear and valuable information. Strong future investment intent falls to just 20% when the sites are difficult to navigate and lack important details.
  • Few asset managers are getting the digital formula right: More than one-fourth (27%) of advisors say the asset manager websites they use do not meet the basic foundational criteria they expect, such as presenting information in an organized manner and meeting expectations for brand appearance and website performance on elements such as speed and responsiveness.
  • Digital innovation stagnates: Although asset managers have grown increasingly reliant on such websites as a first-line channel to support advisor education and relationship management, there have not been significant improvements to the web properties. Overall advisor satisfaction scores with asset manager websites declines 3 points (on a 1,000-point scale) this year to 639.

Individual scores and rankings are not provided in this benchmarking study. Firms included in the study are (in alphabetical order):

AllianceBernstein

BlackRock

Capital Group

Charles Schwab

Columbia Threadneedle Investments

Fidelity Investments

Franklin Templeton

Invesco

J.P. Morgan

MFS Investment Management

Morgan Stanley

Nuveen

PIMCO

Prudential Financial

State Street Global Advisors (SSGA)

T. Rowe Price

Vanguard

The U.S. Advisor Online Experience Study evaluates advisor interaction with asset manager websites based on four factors: speed; information/content; visual appeal; and navigation. The study is based on 2,500 evaluations from financial advisors and was fielded from May through August 2023.

For more information about the U.S. Advisor Online Experience Study, visit https://www.jdpower.com/business/wealth-management/advisor-online-experience-study.

See the online press release at http://www.jdpower.com/pr-id/2023151.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About J.D. Power and Advertising/Promotional Rules: www.jdpower.com/business/about-us/press-release-info

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