About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Patrick McLaughlin

Serena Aburahma

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Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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Wireless Customers More Price Driven; Overall Satisfaction with Purchase Experience Increases, J.D. Power Finds

T-Mobile, Cricket and Mint Mobile Rank Highest in Respective Segments

Wireless purchase experience satisfaction is up across all channels, most notably with cost and promotions, according to the J.D. Power 2023 U.S. Wireless Purchase Experience Studies℠—Volume 1, released today. Overall satisfaction is 780 (on a 1,000-point scale), up from 769 in the previous volume. Satisfaction for cost and promotions is up 13 points from the previous volume (733) with the average monthly price being $157.

“It is no secret that pricing is important to customers, but when more than half of wireless customers indicate they ended service with previous carrier due to price, we see that clear, value-priced offerings are well regarded,” said Ian Greenblatt, managing director at J.D. Power. “Companies like Mint Mobile, a new brand in an established industry, have pushed to the top of the rankings with creative price-driven marketing. They are not just pulling in new customers from their competitors but are also keeping them satisfied by focusing on transparent and reduced pricing.”

Study Rankings

T-Mobile ranks highest among mobile network operators with a score of 803 for the 11th consecutive volume.

Cricket ranks highest among mobile virtual network operators with a score of 821 for the third consecutive volume. Metro by T-Mobile (818) ranks second.

Mint Mobile ranks highest among value mobile virtual network operators in its inaugural year of eligibility with a score of 862. Consumer Cellular (857) ranks second.

See the rank charts for each segment at http://www.jdpower.com/pr-id/2023013.

The 2023 U.S. Wireless Purchase Experience Mobile Network Operator Performance Study—Volume 1 and the U.S. Wireless Purchase Experience Mobile Virtual Network Operator Performance Study—Volume 1 are based on responses from 14,519 customers who use any one of four purchase channels and evaluate the wireless purchase experience taking place via: phone calls; visits to a carrier store; the carrier website; or the carrier’s mobile app. Overall purchase experience satisfaction with both mobile network operators and mobile virtual network operators is measured in two factors: cost and promotions and purchase process. The studies were fielded from July through December 2022.

For more information about the U.S. Wireless Purchase Experience Studies, visit

https://www.jdpower.com/business/tmt/us-wireless-purchase-experience-performance-studies

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About J.D. Power and Advertising/Promotional Rules www.jdpower.com/business/about-us/press-release-info

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