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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Total Expert Enters Insurance Market as Platform Drives ROI Across the Financial Enterprise

By: via Business Wire

Insurance companies can now use turnkey marketing automation and customer intelligence to deliver the perfect customer journey across every financial milestone

Total Expert, the CRM and customer engagement platform purpose-built for modern financial institutions, is helping insurance agencies and brokerages modernize their marketing processes and provide agents with actionable insights to engage clients and prospects like never before.

Total Expert is the industry’s leading engagement platform for banks and mortgage lenders, driving nearly 40% of all U.S. home loan transactions in 2022. Insurers face similar challenges in filling their pipelines that can be addressed by having access to real-time consumer behavior data, automating the outbound marketing function, and personalizing communications and offers based on consumer needs.

For example, with Total Expert Customer Intelligence, insurers can be notified when a lead or a client experiences a notable life event--like buying a home or car, or the birth of a child--to share automated, hyper-personalized marketing communications that offer policies at the moment of opportunity.

Many insurers rely on recurring premiums to drive margins and don’t have the time or staff to sift through behavioral data that may elevate opportunities to upsell or cross-sell. And traditional marketing efforts have been manual, with all customers and prospects receiving the same promotions, regardless of their individual needs. Now, insurers can use data to understand exactly where opportunities exist and quickly reach out using a library of customizable marketing assets and automated journeys. Insurance companies can also capitalize on Total Expert’s strong residential mortgage business. With mortgages a significant indicator for potential home insurance purchases, the platform can empower insurance companies and mortgage lenders to build seamless referral relationships.

Guided Insurance Solutions, LLC, an indirect subsidiary of Baldwin Risk Partners Group, Inc. (NASDAQ: BRP) (“Guided”), is the first insurance company to tap into the power of Total Expert. Guided’s agents needed to efficiently aggregate high volumes of customer insights into one source to surface leads and opportunities that would have otherwise been missed. Within a few weeks of deploying Total Expert, Guided was able to identify significant qualified leads that were previously unknown, and that presented real sales opportunities.

“I first became aware of Total Expert during previous roles in the mortgage industry and experienced the platform’s unique benefits firsthand. It has tremendous potential to help the Guided team connect with new and existing customers through all stages of their life,” said Melanie Marsh, senior director of marketing at Guided. “Total Expert will be a total game changer for our marketing and lead generation efforts.”

As Total Expert expands into adjacent vertical markets, the organization has appointed industry expert Ilya Filipov as general manager of insurance. In this role, he will lead vertical growth and work directly with customers and prospects to address industry pain points. With more than 15 years of experience leading growth strategies across life, property, and casualty insurance, Filipov brings deep insurance expertise and networks.

“Expanding into insurance is a natural next step for Total Expert because our platform drives journeys for every financial milestone across the financial enterprise,” said Joe Welu, founder and CEO of Total Expert. “Insurance companies have many of the same struggles as banks and lenders. They lack tools that can nurture prospective customers and drive engagement with current customers. We uniquely act as a valuable link–a comprehensive customer profile that stretches across the financial institution with real-time customer insights that drive the right next action.”

About Total Expert

Total Expert delivers purpose-built CRM and data-driven customer engagement solutions across the enterprise for more than 175 modern financial institutions. The platform unifies data, marketing, sales, and compliance solutions to provide a cohesive experience across the customer lifecycle. Total Expert turns customer insights into actions to increase loyalty and drive growth for banks, lenders, credit unions, and insurance companies. For more information, visit totalexpert.com. For conversations between modern banks and lenders on leadership and innovation, listen to the Expert Insights podcast hosted by Founder and CEO Joe Welu.

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