Insurity to Provide Sure Claims Payments as a Standalone Offering, Allowing Insurers to Go Live with the Cloud-Based Solution in Just 4 Weeks

May 17, 2023 at 10:00 AM EDT

Insurers leveraging Sure Claims Payments can issue digital payments instantly to claimants using a configurable platform, dramatically improving the payee experience and operational efficiency

Insurity, the leading provider of cloud-based software for insurance carriers, brokers, and MGAs, today announced that its Sure Claims Payments solution is now offered as a standalone digital solution. Sure Claims Payments, powered by Dream Payments and connected to J.P. Morgan Payments, enables P&C insurance organizations to pay claims in as little as 30 seconds with integrated digital payment options.

The claims payment process is often considered one of the most critical interactions insurance organizations have with their policyholders. Carriers must be able to disburse payments quickly when a claim is approved. For Third Party Administrators (TPAs), digital payments set them apart from competitors and strengthen their service offerings aligned with insurers' strategies.

Sure Claims Payments achieves this desired speed and ease while significantly improving the end user's experience through a digital disbursement process that includes the delivery of claims payments through multiple electronic channels, including Real Time Payments (“RTP”), ACH bank transfers, and virtual cards to both insurance claimants and vendors. It also maintains an on-demand check fulfillment capability to avoid penalties should a payee not accept payment promptly.

Previously, Sure Claims Payments was only available to insurance organizations through integrations with Insurity's cloud-based claims solutions and APIs for non-Insurity claims systems. Sure Claims Payments now comes with the new Express Launch capability enabling insurance organizations to launch digital payments in as little as four weeks. Together, Express Launch and Sure Claims Payments will now democratize access to real-time and digital payment services for all insurance organizations, large or small, without requiring them to undertake lengthy, complex, and expensive claims payment integration and enablement projects.

Using Express Launch, customers access a payments portal to issue and manage claims payments quickly, whether that be a claims adjuster at the head office or a claims representative approving a claim on the go or at the home of a claimant. Allowing customers to manage payments within a cloud-based payments portal and a single process flow intuitively cuts costs by as much as 50% when switching from check to digital payments. Express Launch also differentiates the claims experience for policyholders and vendors through its branded and secure portal that is used to quickly and securely review, accept, and receive claims payments.

"Sure Claims Payments is already accelerating the claims payments process, providing insurance organizations with the ability to issue digital payments in their claimant's chosen method while scaling to meet high claims volumes," said Sylvester Mathis, Chief Insurance Officer at Insurity. "Now, with Sure Claims Payments' Express Launch capability, we are further accelerating the onboarding process and empowering insurers with digital capabilities in as little as four weeks."

To learn more about how Insurity's Sure Claims Payments can benefit your organization, please contact Elizabeth.Hutchinson@insurity.com.

About Insurity

Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US and has over 400 cloud-based deployments. Through its best-in-class digital platform and with unrivaled industry experience and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit www.insurity.com.