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Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Americas Market for IT and Business Services Down Sharply in Q2, ISG Index™ Shows

By: via Business Wire

Caution over an uncertain economy, weakness in BFSI impacted demand for outsourcing

Demand for IT and business services in the Americas fell sharply in the second quarter, reflecting softness in the banking, financial services and insurance (BFSI) sector and slackening demand for cloud-based services overall, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The Americas ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more, shows first-quarter ACV for the combined market—including both cloud-based (XaaS) and managed services—was down 13 percent, to $10.9 billion, the steepest year-over-year drop for the region since ISG began tracking the combined market in 2015. The Americas market has been decelerating since peaking in the first quarter of 2022, and for the second quarter fell below $11 billion for the first time in two years.

“Enterprise IT spending was down from recent highs, as concern over an uncertain economy persisted last quarter,” said Todd Lavieri, ISG vice chairman and president of ISG Americas and Asia Pacific. “We’re seeing more contract restructuring as enterprises press for cost optimization. Spending on discretionary cloud projects was down, reflecting a global trend. Not surprisingly, discretionary spending in Banking, Financial Services and Insurance (BFSI) was down in reaction to market turmoil earlier this year. The impact was noticeable, as the BFSI industries together represent the largest market for IT spending.

“With signs of slowing inflation in the U.S., along with banking concerns abating, we expect the Americas market to slowly rebound over the next few quarters,” Lavieri said.

Managed services ACV for the second quarter declined 6.5 percent, to $4.4 billion. A total of 358 managed services contracts were awarded during the quarter, up 9.5 percent, the second-best quarter ever for deal activity. Among the awards were three mega-deals (those with ACV of more than $100 million). Restructuring ACV was up 28 percent, while the annual value of new-scope awards was down 20 percent.

Within managed services, IT outsourcing (ITO) climbed 18.5 percent, to $3.5 billion of ACV, fueled by strong demand for application development and maintenance (ADM) and data center services, while business process outsourcing (BPO), at $941 million, was down 47 percent from the prior year, with most areas down, except for contact center and facilities management services.

Second-quarter demand for XaaS solutions was down 17 percent, to $6.5 billion, its sharpest quarterly drop ever. The market has declined sequentially for five straight quarters, and the rate of decline is accelerating, as clients focus on optimizing their existing cloud environments rather than add new workloads. Infrastructure-as-a-service (IaaS) declined 21 percent, to $4.1 billion, while software-as-a-service dropped 9 percent, to $2.4 billion.

First-Half Results

The Americas’ combined market was down 10 percent year to date, to $23.1 billion, the first time the region has had a down first half.

Managed services ACV declined 3.5 percent, to $9.7 billion, on 714 contracts – including nine mega-deals, the most awarded during the period since 2010. Within managed services, ITO rose 10 percent, to $6.7 billion, while BPO fell 24 percent, to $3.0 billion.

XaaS spending in the first half was down 14 percent, to US $13.5 billion, as IaaS slumped 18 percent, to $8.5 billion, and SaaS declined 7 percent, to $4.9 billion.

2023 Global Forecast

ISG lowered its global forecast for XaaS revenue growth in 2023 to 11.5 percent, down 350 basis points from its March forecast, and maintained its growth forecast for managed services at 5 percent.

“In building our forecast, we considered macro uncertainties that have delayed decision-making and tightened discretionary spending,” said Lavieri. “We also noted that interest rates have risen more in the past year than in the previous 30, which has dampened big infrastructure investments. But the difficult comps will soon be behind us, and excitement is growing around generative AI. That could provide a tailwind for cloud and ADM services.”

About the ISG Index™

The ISG Index™ is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry. For 83 consecutive quarters, it has detailed the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. For more information about the ISG Index, visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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