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Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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WaFd Bank Scores Highest Customer Satisfaction Ranking in Annual Survey

Washington Federal, Inc. (Nasdaq: WAFD) (the “Company”), parent company of Washington Federal Bank, “WaFd Bank” today announced the results of its annual customer survey achieving the highest net promoter score to date of 57. The survey was answered by more than 18,000 bank clients, a 9 percent response rate, in late July. The Bank’s net promoter score over the past several years ranged from 44 to 51, which is still in the top tier of the banking industry. Net Promoter Score is calculated by asking clients “how likely are you to recommend” on a scale of 1-10, then counting those that score the bank a 9 or 10 against the count of detractors, those that gave the bank a score from 1-6.

“We are delighted and humbled by these results from our clients. This means we are delivering the right technology and banking solutions,” said President and Chief Executive Officer Brent Beardall. We always take the results from this annual survey to heart and execute on what they tell us about their banking needs and remaining friction points. Our net promoter score is now one of highest in the banking industry and we will continue to work diligently to achieve even greater client satisfaction,” Beardall went on to say.

WaFd Bank’s annual customer survey was sent to more than 215,000 clients in its eight-state western footprint and the data was collected over a two-week period. Last year’s NPS (net promoter score) was a 44. WaFd’s Chief Consumer Banker Cathy Cooper commented, “The higher score given us this year tells us we are on the right path. It’s a significant victory when our customers approve of the service we are providing to the point they will recommend us to their friends and family. “

For a comparison of net promoter scores from other well-known financial institutions check NPS Financial Services / 27 Banking NPS Scores 2023 (customergauge.com)

Washington Federal Bank, a national bank with headquarters in Seattle, Washington, has 200 branches in eight western states and does business as WaFd Bank. To find out more about WaFd Bank, please visit our website www.wafdbank.com. WaFd Bank uses its website to distribute financial and other material information about the Company.

WaFd Bank Scores Highest Customer Satisfaction Ranking in Annual Survey

Contacts

Brad Goode/ SVP, Chief Marketing Officer

Washington Federal Bank.

425 Pike Street, Seattle, WA 98101

(206) 626-8178

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