About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

Verint Secures $49 Million Contract to Increase CX Automation for Leading Healthcare Company

Verint’s Open Platform is Designed with Artificial Intelligence and Data at its Core to Help Brands Orchestrate the New Workforce of People and AI-Powered Bots Working Together Seamlessly

Verint® (NASDAQ: VRNT), The Customer Engagement Company, today announced the booking of a contract valued at more than $49 million from a leading U.S. healthcare company to increase customer experience (CX) automation in their customer operations.

“We are pleased to receive this strong endorsement of our differentiated open platform and CX Automation strategy. Earlier this year, we announced our next generation, AI-powered open platform. This large contract, which includes the deployment of more than 12 AI-powered bots, is another proof-point that our differentiated open platform is gaining momentum along with our ability to monetize our strong AI capabilities,” says Verint’s Dan Bodner, chief executive officer.

Verint’s Open Platform is designed with artificial intelligence (AI) and data at its core to orchestrate the new workforce of people and AI-powered bots working together seamlessly. Today, the Verint Open Platform enables brands to deploy more than 35 AI-powered bots at their own pace. Rather than continuing to hire more people, brands can now leverage the Verint Open Platform to augment the human workforce and create additional work capacity and elevated customer experiences.

Bodner added, “The Verint Platform is completely open to make it easy for large customers to rapidly deploy AI innovation with no disruption to their workforce or to their customers. Like many other consumer-centric industries, leading healthcare companies are seeking an AI-powered open platform to delight their customers and deliver strong business outcomes.”

The healthcare company contract, which was on Verint’s fiscal fourth quarter roadmap, has a five-year term and includes new Verint solutions as well as an expansion of existing solutions already deployed by the customer. As part of the contract, Verint will deploy 12 of its AI-powered bots such as: Real-Time Coaching Bots, Quality Bots, and the Interaction Wrap-up Bot, Agent Virtual Assistant Bot, Data Insights Bot, and Intent Discovery Bot.

Visit Verint Open Platform and Verint Specialized Bots to learn more.

About Verint

Verint® (NASDAQ: VRNT) helps the world’s most iconic brands continuously elevate the customer experience (CX) and reduce operating costs. More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximize CX automation.

Verint, The Customer Engagement Company®, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2023, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the Privacy Policy and Terms Of Service.