About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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ServiceTitan Unveils Powerful New AI Solutions at Pantheon 2024

Contractors and Technicians Embrace AI to Advance Skill Sets and Grow Businesses with Solutions Announced at ServiceTitan’s Annual User Conference

ServiceTitan, a leading software platform built to power the trades, today announced additions to its AI-powered technology for residential and commercial contractors. The latest solutions unveiled at Pantheon 2024 include a transformative AI assistant that will work across ServiceTitan’s suite of products, along with new applications for sales and call centers. Powered by Titan Intelligence, the company’s own purpose-built AI solution for the trades, these innovations empower contractors to automate, predict, and optimize their entire business.

“At ServiceTitan, we’re empowering our customers to do more than just unlock efficiency - we’re giving them the comprehensive tools they need to thrive in a rapidly-changing world, where AI is transforming nearly every industry,” said Vahe Kuzoyan, president and co-founder at ServiceTitan. "I’m thrilled to be expanding our suite of technology to equip our customers with the tools they need to work smarter, communicate efficiently, sell more effectively, and grow faster."

The new features and solutions introduced at Pantheon 2024, ServiceTitan’s annual user conference, include:

  • Contact Center Pro is an always-on, AI-driven contact center for the trades that simplifies multiple communications channels to increase revenue, lower costs, and improve customer service. Powered by Titan Intelligence virtual agents, it’s a multi-channel solution that brings phone, email, web, and social into a Universal Inbox, with guidance from a virtual assistant.
  • SalesPro is an AI-powered solution to help technicians excel at sales. As AI-powered sales tools become more common, SalesPro is the first to focus on the trades. Most technicians are not sales experts but do much of a firm’s selling by necessity due to their regular customer interactions. Powered by Siro, SalesPro helps technicians gain confidence by analyzing their interactions through AI and suggestions, utilizing expert training content. It also connects technicians with peer-to-peer coaching to unlock their inner sales pro.
  • TI Assist revolutionizes customer decision-making across ServiceTitan by bringing AI, predictive insights, risk analysis, personalized recommendations, and deep automation to ServiceTitan with intuitive, easy-to-use TI personal assistants. Across roles and responsibilities, all users can use TI Assist to do their jobs more efficiently.

“At ServiceTitan, we are obsessed with making our customers as successful as possible,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “To do this, we continually strive to build innovative software, powered by AI, to help them run and grow their businesses. By delivering actionable insights and automated technology, we help contractors stay focused on what they do best—serving their customers and providing top-tier service, all while unlocking new opportunities for revenue growth and sustained profitability.”

To learn more about all of the new features and announcements at Pantheon 2024 visit the Pantheon Live Blog.

About ServiceTitan

ServiceTitan is a cloud-based software platform built to power trades businesses. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running. ServiceTitan is backed by world-class investors including Battery Ventures, Bessemer Venture Partners, Coatue, CPP Investments, Dragoneer Investment Group, Durable Capital Partners LP, Generation Investment Management, ICONIQ Growth, Index Ventures, Sequoia Capital, Thoma Bravo, TPG, and T. Rowe Price.

© 2024 ServiceTitan, Inc. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).

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